Xerox VersaLink C505 User Manual page 177

Probable Causes
No control panel indicators are lighted.
The printer is busy.
The printer cable is disconnected.
There is a network-connectivity issue.
There is a wireless network setup or connectivity
issue.
® ®
Xerox VersaLink C505 Multifunction Printer
User Guide
Solutions
Power off the printer, confirm that the power
cord is plugged in correctly to the printer and
the outlet, then power on the printer. If the er-
ror persists, contact your Xerox representative.
• If the Status LED is flashing blue, a previous
print job could be the problem.
1. At your computer, use the printer
properties to delete all print jobs in the
print queue.
2. At the control panel, touch Jobs, then
delete all pending print jobs.
• Load the paper in the tray.
• If the Status LED does not flash once after
you send a print job, check the connection
between the printer and the computer.
Power off the printer, then power on the
printer.
If the Status LED does not flash once after you
send a print job, check the connection between
the printer and the computer.
If the printer is connected to a network:
1. Verify that the Ethernet cable is connected
to the printer.
2. On the printer Ethernet connector, verify
that the green LED is On. If the green LED
is not lighted, reseat both ends of the
Ethernet cable.
3. Examine the TCP/IP address in the Com-
munication section of the Configuration
Report. For details, refer to
Configuration Report.
4. If the TCP/IP address is 0.0.0.0, the printer
needs more time to acquire an IP address
from the DHCP server. Wait 2 minutes,
then print the Configuration Report again.
5. If the TCP/IP address is unchanged, or
begins with 169, contact your network
administrator.
Verify that the Wireless Network Adapter is in-
stalled and properly configured. For details,
refer to Connecting to a Wireless
Troubleshooting
Printing the
Network.
8-3