Dashboard > Event Log Page; Dashboard > Remote Support Page - Black Box ACR1000A-CTL-24 Manual

4.4.7 Dashboard > Event Log Page
This page lists events that have occurred within the iPATH Agility Controller system. A row of buttons just below the blue options
bar allows you to filter log page entries to show only particular categories, as follows:
All | Admin | Users | Login | Channel Changes | Device Status
Where:
• All: Lists all events
• Admin: Lists automatic events and/or those performed by the admin user (including: backup, scheduled backup, backup
restored, updating iPATH Agility Controller settings, adding/removing/updating channels/users/devices, Active Directory Sync,
Firmware upgrades, iPATH Agility Controller upgrades, etc).
• Users: Lists events performed by regular users (including: login, logout, channel connections, disconnects, etc).
• Login: Lists login and logout events, whether performed via the admin console or receiver devices.
• Channel Changes: Lists only channel changes (connections & disconnects).
• Device Status: Lists new devices that are added to the iPATH Agility Controller network, get restarted/rebooted or go online/
offline
You can archive Event Log data to a CSV file via the "Archive log data" link that jumps to the relevant section within the
Dashboard > Backups page.
4.4.8 Dashboard > Remote Support page
The remote support feature grants a member of the technical support team remote access to the iPATH Agility Controller unit.
This page shows the current state of remote support, whether currently enabled or disabled, plus a button to change the remote
support state.
Note: Before enabling remote support contact Black Box technical support.
724-746-5500 | blackbox.com
Chapter 4: Configuration
Page 37