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Chapter 9 Troubleshooting
Cannot print from Windows
• For questions related to applications, please enquire at each appli-
Note!
cation vendor.
• Initial checks
Occurrence
•
Check the LINK 100M lamp (Green) /LINK 10M lamp (Green).
If connected to 100BASE - TX/10BASE - T, either will be lit. If
it is not lit, the network is not functioning correctly.
•
Check the STATUS lamp (Orange). This flashes when data is
being received. If it is flashing at regularly intervals (1 or 0.1
seconds), always flashing, or always off, the network is not
functioning correctly.
•
The hub LINK lamp is not flashing.
•
There is no response to a ping.
•
Printing was not complete, and printing was cancelled.
• If the network connection is the cause
•
Check that the printer power is ON ( l ).
•
Check that the cable is properly connected to the printer.
•
Check that it is connected with the correct cable. There are
two types of cable, straight cable and cross cable. Straight
cables are used to connect to hubs.
•
Turn the printer power ON ( l ), after connecting the cable.
If you turn the printer power ON ( l ) before connecting the
cable, you may not be able to connect to the network.
9
186
• If the compatibility of the hub is the reason
Communication may be unstable due to compatibility of the hub.
Set the printer's [HUB LINK SETTING] to [10BASE - T HALF].
Please refer to the below for the method of configuring settings.
①①
Press the
or the
[NETWORK MENU] will be displayed.
②①
ENTER button.
Press the
③①
Press the
or the
AUTO NEGOTIATE] will be displayed.
④①
Press the
ENTER button.
⑤①
Press the
or the
[10BASE - T HALF] will be displayed.
⑥①
Press the
ENTER button, and a [*] will appear on the
right side of the value.
⑦①
Press the
Online button, and [ONLINE] will be displayed.
Change the hub operation mode (100BASE - TX/10BASE - T, Full
double redundancy/ Half redundancy) from Automatic Toggle to
10BASE - T HALF. (Please refer to the hub manual for the method
of configuring settings.)
button several times, and the
button, and [HUB LINK SETTING/
button several times, and the
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