Oki B820n User Manual page 188

Chapter 9 Troubleshooting
● Dealing with cases with other causes
Cannot Print.
The printer power is OFF
( O ).
The interface is disabled.
The printer cable has
come out.
It goes [OFFLINE].
There is a problem with
the printer cable.
Using a switch, buffer,
extension cable and
USB hub.
The printer driver out-
put port is incorrect.
Dealing with printing
from other interfaces.
The printer driver does
not show [Commonly -
Used Printers].
Another bidirectional
parallel or USB oper-
ated printer driver is
installed.
The I - PRIME settings
do not match the com-
9
puter.
188
Turn the printer power ON ( l ).
Change the [PARALLEL] or [USB] in
the printer's menu settings to [EN-
ABLE].
Plug the printer cable in.
Press the Online button to make it
go [ONLINE].
If you have a spare cable, replace
the other one with it.
Connect the printer directly to the
computer.
Set the output port to the one to
which the printer cable is connected
to.
Please wait until print processing is
complete.
Make it into a [Commonly - Used
Printer].
Delete the other printer drivers.
Make the [I - PRIME] in the printer
menu into [3 MICRO SEC] or [50
MICRO SEC].
There is insufficient memory.
Close applications you are not us-
Lauch multiple applica-
tions simultaneously.
ing.
Printing is slow.
Print processing is car- Use a computer with a fast process-
ried out on the print ing speed.
processing side.
Select [High Definition] Set the printer driver's [Print Qual-
in [Print Quality] or ity] to [Normal] or [Fast].
[Resolution].
The print data is com- Make the print data more simple.
plicated.
Set up with a network connection. Cannot Print.
Refer to Cannot Print Through the
There is a problem with
the setup or method of
Network
printing.
(P 191).