Trouble With Printing; I Cannot Print - Oki C650 User Manual

Trouble with printing

This section describes problems with printing from a PC.
 If the problem is not solved using the following explanation, contact your dealer.
 For problems arising from the application, contact the application development company.

I cannot print

For Windows/macOS
Cause
This machine powered is off.
The LAN cable/USB cable is
disconnected.
There is a problem with the cable.
This machine is offline.
An error has occurred to this
machine.
The interface settings are disabled. Please check the interface settings you are using on the
The LED lamp of the power switch
is flashing rapidly.
For Windows
Cause
This machine is not set as the
default printer.
The printout port of the printer
driver is wrong.
The printer is set offline on the PC. Open the "Devices and Printers", right-click on the [OKI
Solution
Please turn the power on.
Please check that the cable is correctly connected to this
machine and the PC.
Please replace the cable with a new one.
Press «ON LINE» on the operator panel.
Please check the error message displayed on the display.
Or, press «HELP» on the operator panel to check and clear
the error.
operator panel.
This machine is broken. Please remove the power cord
immediately and contact your dealer.
Solution
Set this machine as the default printer.
Open the "Devices and Printers", right-click on the [OKI
C650 *] icon, and select [Set as Default Printer].
* represents the type of driver. (e.g. PCL6/PS)
For Windows 10, uncheck "Let Windows manage my
default printer".
Please select the output port to which the LAN cable/USB
cable is connected.
C650 *] icon, and select [See what's printing]. When the
icons are grouped, select [See what's printing] - [OKI C650
*].
* Represents the type of driver. (e.g. PCL6/PS)
In the displayed screen, select the [Printer] menu, and
uncheck [Use Printer Offline].
- 355 -
Troubleshooting
Reference
Turning the
power on(P.71)
Connecting via
a wired
LAN(P.36)
Connecting via
USB(P.58)
-
-
Error message
list(P.327)
Connecting via
a wired
LAN(P.36)
Connecting via
a wireless
LAN(P.41)
-
Reference
-
-
-