Consultative Transfer; Group Call Pickup - Yealink T46G Skype For Business Edition User Manual

User Guide for the T46G Skype for Business phone

Consultative Transfer

To perform a consultative transfer:
Press
1.
Enter the number or press the Directory soft key to select the desired contact from the
2.
contact list you want to transfer the call to.
You can also enter the first few continuous characters of the contact name, phone number
or the contact address, and then press the navigation keys to scroll through the result list
and highlight the desired contact.
Press
3.
After the party answers the call, press
4.

Group Call Pickup

If you sign into the phone using Onprem account, you can use group call pickup feature.
Current Online environment does not support this feature.
Group call pickup is used for picking up incoming calls within a pre-defined group. If the group
receives many incoming calls at once, the user will pick up the first incoming call, by dialing the
group pickup code. This feature depends on support from a Skype for Business Server.
Group and group pickup code are configurable on the Skype for Business Server only.
Note
Contact your system administrator for more information.
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or the Transfer soft key during a call.
or to dial out.
or Transfer soft key to complete the transfer.