User Guide Easy Search Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. For safe and correct use, be sure to read the Safety Information in "Read This First"...
TABLE OF CONTENTS How to Read the Manuals..........................6 Symbols Used in the Manuals........................6 Model-Specific Information..........................7 Names of Major Features..........................8 1. Easy Search Searching by What You Want to Do........................9 Reducing my Costs............................9 Using Scanned Files on the Computer....................... 10 Registering Destinations..........................11 Operating the Machine More Effectively....................
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Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel)................................41 Changing the Display Language........................43 Changing the Display Language (When Using the Smart Operation Panel)......... 43 How to Use the [Home] Screen (When Using the Standard Operation Panel)......... 44 Adding Icons to the [Home] Screen (When Using the Standard Operation Panel)......
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Copying onto Envelopes..........................82 Sort..................................84 Changing the Number of Sets........................85 Storing Data in the Document Server......................87 4. Fax Basic Procedure for Transmissions (Memory Transmission)................89 Sending Originals Using the Exposure Glass (Memory Transmission)........... 91 Registering a Fax Destination........................92 Deleting a Fax Destination..........................
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Storing Documents in Document Server....................113 Managing Documents Stored in Document Server................114 6. Scan Basic Procedure When Using Scan to Folder..................... 115 Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information..................................116 Registering an SMB Folder........................118 Deleting an SMB Registered Folder......................122 Entering the Path to the Destination Manually..................
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Sending Faxes or Scanned Documents When Toner Has Run Out............169 Disposing of used toner..........................169 10. Troubleshooting When a Status Icon Is Displayed........................171 When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing............. 172 When the Machine Makes a Beeping Sound.....................174 When You Have Problems Operating the Machine...................175 When Multiple Functions Cannot Be Executed Simultaneously............
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CXV008 The following information is region-specific.
1. Easy Search You can search for a description by what you want to do. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server.
1. Easy Search Checking how much paper is saved ([Information] screen) See "How to Use the [Information] Screen", Getting Started. Reducing electricity consumption See "Saving Energy", Getting Started. See "Timer Settings", Connecting the Machine/ System Settings. Using Scanned Files on the Computer BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan.
Searching by What You Want to Do Managing and using documents converted to electronic formats (Document Server) See "Relationship between Document Server and Other Functions", Copy/ Document Server. Registering Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax.
1. Easy Search Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions. Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/FAX/Scanner)) See "Changing the Default Functions of the Initial Screen (When Using the Standard Operation Panel)", Convenient Functions.
What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. CUM001 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons.
1. Easy Search Making Copies Using Various Functions CJQ601 • You can print stamps on copies. Stamps can include background numbers, scanned images, dates, page numbers, and texts. See "Stamps", Copy/ Document Server. • You can reduce or enlarge the copy image. Auto Reduce / Enlarge function enables the machine to detect the original size automatically.
What You Can Do with This Machine Printing Data Using Various Functions CJQ614 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application. See "Printing a PDF File Directly", Print.
1. Easy Search CJQ603 • You can retrieve stored documents scanned in scanner mode to your computer. • Using the file format converter, you can download documents stored in copier, Document Server, or printer mode to your computer. • For details about how to use the Document Server, see "Storing Data in the Document Server", Copy/ Document Server.
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What You Can Do with This Machine CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents). • See "Confirming/Printing/Deleting Received and Stored Documents", Fax. Transmission You can send a fax from your computer over the network (Ethernet or wireless LAN) to this machine, which then forwards the fax via its telephone connection (LAN-Fax).
1. Easy Search • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings. • For details about how to use the function, see "Sending Fax Documents from Computers", Fax. Sending and Receiving Faxes via the Internet xxx@xxx.com xxx@xxx.com xxx.xxx.xxx.xxx...
What You Can Do with This Machine • This machine can receive documents sent via Internet Fax (IP-Fax Reception). See "Types of Reception", Fax. • Using a VoIP gateway, this machine can send to G3 facsimiles connected to the public switched telephone network (PSTN).
1. Easy Search Using the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Overview of E-mail Transmission Function", Fax. See "Basic Procedure for Sending Scan Files by E-mail", Scan. •...
What You Can Do with This Machine CUL003 • To use this function, the OCR unit is required. • You can select a file type from [PDF], [High Compression PDF], or [PDF/A]. • This function can optically recognize characters in various languages and up to approximately 40,000 characters a page.
1. Easy Search • You can limit the usage of functions for each user. • See Security Guide. Centrally Controlling Scan Conditions and Distribution You can use the distributed scan management (DSM) system in Windows Server 2008 R2/2012 to manage the destinations and scan settings for each individual user in a group and to use the information when distributing scanned data.
What You Can Do with This Machine CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
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1. Easy Search • Using the copier function or the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy. This can minimize the risk of confidential information being copied. Protected fax messages are grayed out before being transmitted or stored.
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components (mainly Europe and Asia) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components.
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2. Getting Started 2. Vents Prevent overheating. 3. Main power switch To operate the machine, the main power switch must be on. If it is off, open the main power switch's cover and turn the switch on. 4. Exposure glass Place originals face down here.
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Guide to Names and Functions of Components Front and right view CXV002 1. ADF's extender Pull this extender to support large paper. 2. Vents Prevent overheating. 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 4.
2. Getting Started 6. Envelope lever To load envelopes in Tray 1 or the bypass tray, push down this lever. 7. Lower right cover Open this cover when a paper jam occurs. 8. Right cover To remove paper jams or use the envelope lever, open this cover. Rear and left view CXV003 1.
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Guide to Names and Functions of Components Front and left view CXV001 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. The ADF scans both sides of an original one side at a time.
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2. Getting Started 8. Paper trays (Trays 1–2) Load paper here. 9. Lower paper trays Load paper here. Front and right view CXV002 1. ADF's extender Pull this extender to support large paper. 2. Vents Prevent overheating. 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper.
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Guide to Names and Functions of Components 5. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays. 6. Envelope lever To load envelopes in Tray 1 or the bypass tray, push down this lever. 7.
2. Getting Started Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options External options (mainly Europe) CXV009 1. Exposure glass cover Lower this cover over originals. 2. ADF Load a stack of originals here. They will feed in automatically. 3.
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Guide to Functions of the Machine's Options 5. Lower paper trays Consists of two paper trays. Holds up to 1,100 sheets of paper. Each paper tray holds 550 sheets. 6. LCT Holds up to 2,000 sheets of paper. You can load paper even if the LCT is in use. It is okay to pull out the left half of the tray while the LCT is in use. 7.
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2. Getting Started External options (mainly Asia) CXV004 1. Exposure glass cover Lower this cover over originals. 2. ADF Load a stack of originals here. They will feed in automatically. 3. Smart Operation Panel This control panel is provided with advanced operativity. 4.
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Guide to Functions of the Machine's Options 7. LCT Holds up to 2,000 sheets of paper. You can load paper even if the LCT is in use. It is okay to pull out the left half of the tray while the LCT is in use. 8.
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2. Getting Started External options (mainly North America) CXV007 1. Smart Operation Panel This control panel is provided with advanced operativity. 2. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone.
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Guide to Functions of the Machine's Options 7. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 8. Bridge unit Relays paper to the finisher. 9. Internal shift tray Sorts and stacks multiple sheets of paper.
2. Getting Started Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel) This illustration shows the control panel of the machine with options fully installed. CUV012 1. [Home] key Press to display the [Home] screen. For details, see page 44 "How to Use the [Home] Screen (When Using the Standard Operation Panel)".
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Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel) 5. [Program] key (copier, Document Server, facsimile, and scanner mode) • Press to register frequently used settings, or to recall registered settings. See "Registering Frequently Used Functions", Convenient Functions. •...
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2. Getting Started 17. Number keys Use to enter the numbers for copies, fax numbers and data for the selected function. 18. [Check Status] key Press to check the machine's system status, operational status of each function, and current jobs. You can also display the job history and the machine's maintenance information.
Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel) Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel) CXV208 1. [Home] key Press to display the [Home] screen. For details, see page 49 "How to Use the [Home] Screen (When Using the Smart Operation Panel)".
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2. Getting Started 5. [Check Status] key Press to check the machine's system status, operational status of each function, and current jobs. You can also display the job history and the machine's maintenance information. 6. Data In indicator (facsimile and printer mode) Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer.
Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. Display the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. CXX005 •...
2. Getting Started How to Use the [Home] Screen (When Using the Standard Operation Panel) The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen.
How to Use the [Home] Screen (When Using the Standard Operation Panel) Press to switch pages when the icons are not displayed on one page. 7. Shortcut icon You can add shortcuts to programs or Web pages to the [Home] screen. For details about how to register shortcuts, see page 45 "Adding Icons to the [Home] Screen (When Using the Standard Operation Panel)".
2. Getting Started • You can register up to 72 function and shortcut icons. Delete unused icons if the limit is reached. For details see "Deleting an Icon on the [Home] Screen", Convenient Functions. • You can change the position of icons. For details, see "Changing the Order of Icons on the [Home] Screen (When Using the Standard Operation Panel)", Convenient Functions.
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How to Use the [Home] Screen (When Using the Standard Operation Panel) Press [Edit Home]. Press [Add Icon]. Press the [Program] tab.
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2. Getting Started Make sure that [Copier Program] is selected. Select the program you want to add. Specify the position where [Blank] is displayed. Press [OK]. Press the [User Tools/Counter] key. • Press on the upper-right corner of the screen to check the position on the simple screen.
How to Use the [Home] Screen (When Using the Smart Operation Panel) How to Use the [Home] Screen (When Using the Smart Operation Panel) To display the [Home] screen, press the [Home] key on the control panel. One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can add shortcuts to frequently used functions or Web pages to the [Home] screen.
2. Getting Started 4. Icon display area Displays the function or application icons and widgets. Displayed icons differ between the five home screens. For details about icons on each screen, see "Main Icons on the [Home] Screen (When Using the Smart Operation Panel)", Getting Started.
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How to Use the [Home] Screen (When Using the Smart Operation Panel) Press [Applications] or [Machine Application]. Press [Machine Application] to select copier mode, fax mode, or some other of the machine's applications. Press [Applications] to select widgets, quick applications, or other Smart Operation Panel applications.
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2. Getting Started Press the [Home] key. CZP155 Select the screen to which you want to add a shortcut. Press and hold down an area on the screen where no icons are displayed. Press [Shortcuts] on the [Add to Home] screen. Press [Machine Application].
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How to Use the [Home] Screen (When Using the Smart Operation Panel) Adding widgets to the [Home] screen (when using the Smart Operation Panel) You can add widgets to the [Home] screen to show the remaining amount of toner or change the display language.
2. Getting Started Registering Frequently Used Functions Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. • Copier: 25 programs • Document Server: 25 programs • Facsimile: 100 programs • Scanner: 25 programs The following settings can be registered to programs: Copier: Original type, density, Special Original, paper tray, Store File (except for User Name, File Name,...
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Registering Frequently Used Functions CXX002 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [Copier] icon on the Home screen 4. Edit the copy settings so all functions you want to store in a program are selected.
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2. Getting Started Press the program number you want to register. Enter the program name. Press [OK]. Press [Exit]. • The number of characters you can enter for a program name varies depending on the functions as follows: • Copier: 34 characters •...
Registering Frequently Used Functions • Program numbers with next to them already have settings made for them. • Programs can be registered to the [Home] screen, and can be recalled easily. For details, see "Registering a Shortcut to a Program to the [Home] Screen", Convenient Functions and page 45 "Adding Icons to the [Home] Screen (When Using the Standard Operation Panel)".
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2. Getting Started Program name Program description Effect Storage copy: Specify a folder in [Target Folder to You can use folders to organize XXXX Store] in [Store File]. stored files by user name or intended use. (replace XXXX by a folder name) Scanner mode Program name...
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Registering Frequently Used Functions Program name Program description Effect High resolution Specify settings to save scanned Scanned documents maintain much scan data in TIFF format. Also, specify a of the detail of the originals, but the higher resolution in [Scan Settings]. size of the data may be quite large.
2. Getting Started Turning On/Off the Power The main power switch is on the left side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up. When this switch is turned off, the main power turns off and the main power indicator on the right side of the control panel goes out.
Logging In the Machine Logging In the Machine When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code.
2. Getting Started Press [Login]. Enter a Login User Name, and then press [OK]. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging In Using the Control Panel (When Using the Smart Operation Panel) This section explains the procedure for logging in to the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set.
Logging In the Machine Logging Out Using the Control Panel (When Using the Standard Operation Panel) This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set. • To prevent use of the machine by unauthorized persons, always log out when you have finished using the machine.
2. Getting Started Placing Originals Placing Originals on the Exposure Glass (mainly Europe and Asia) • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. •...
Placing Originals • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. Lift the ADF. Be sure to lift the ADF by more than 30 degrees. Otherwise, the size of the original might not be detected correctly.
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2. Getting Started Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. CSN004 1. Limit mark 2. Original guide...
3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied.
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3. Copy Make sure that no previous settings remain. When there are previous settings remaining, press the [Reset] key. Place the originals. Make desired settings. Enter the number of copies with the number keys. The maximum copy quantity that can be entered is 999. Press the [Start] key.
Auto Reduce / Enlarge Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically.
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3. Copy Press [Auto Reduce / Enlarge]. Select the paper size. Place the originals, and then press the [Start] key.
Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page.
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3. Copy Original Original Placing originals Orientation Copy Orientation Top to Top Top to Bottom Press [Dup./Combine/Series]. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want the document to be output.
Duplex Copying Select the original orientation, and then press [OK]. Press the [Start] key. Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper.
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3. Copy Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. Select [Top to Top] or [Top to Bottom] for [Copy:]. Press [OK].
Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet.
Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. Press [Dup./Combine/Series]. Press [Combine]. Select [1 Sided] or [2 Sided] for [Original:].
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3. Copy CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with four pages per side. 1 Sided 16 Originals Combine 2 Sides Copies 16 1-sided originals to one sheet with eight pages per side.
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Combined Copying Select [1 Sided] or [2 Sided] for [Original:]. Press [Combine 2 Sides]. Press [Orientation]. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. Select the number of originals to combine. Press [OK]. Select the paper size.
3. Copy Copying onto Custom Size Paper from Tray 1 or the Bypass Tray Paper that has a horizontal length of 148.0–432.0 mm (5.83–17.00 inches) and a vertical length of 100.0–297.0 mm (3.94–11.69 inches) can be fed in from Tray 1. Paper that has a horizontal length of 148.0–600.0 mm (5.83–23.62 inches) and a vertical length of 90.0–305.0 mm (3.55–12.00 inches) can be fed in from the bypass tray.
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Copying onto Custom Size Paper from Tray 1 or the Bypass Tray Enter the horizontal size with the number keys, and then press [ ]. Tray 1 Bypass tray Enter the vertical size with the number keys, and then press [ ]. Press [OK] twice.
3. Copy Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in Tray 1 or the bypass tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see page 153 "Recommended Paper Sizes and Types".
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Copying onto Envelopes CTA005 : Horizontal : Vertical Be sure to include the fully open flap in the horizontal dimension. Before using this function, select [Envelope] for the paper type under [Tray Paper Settings] in User Tools. For details, see "Tray Paper Settings", Connecting the Machine/ System Settings. Load the envelopes face up into Tray 1 or face down in the bypass tray.
3. Copy Sort The machine assembles copies as sets in sequential order. • You cannot use the bypass tray with Rotate Sort. Sort/Shift Sort Copies are assembled as sets in sequential order. To use Shift Sort, a finisher or the internal shift tray is required. Each time the copies of one set or a job are delivered, the next copy is shifted to separate each set or job.
Sort Press [Finishing]. Select [Sort] or [Rotate Sort], and then press [OK]. Enter the number of copy sets using the number keys. Place the originals. To confirm the type of finishing, press the [Sample Copy] key. Press the [Start] key. Changing the Number of Sets You can change the number of copy sets during copying.
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3. Copy Enter the number of copy sets with the number keys. Press [Continue]. Copying starts again.
Storing Data in the Document Server Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen.
4. Fax This chapter describes frequently used facsimile functions and operations. For the information not included in this chapter, see Fax on the supplied CD-ROM. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations.
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4. Fax Make sure [Immed. TX] is not highlighted. Place the original into the ADF. Make the scan settings such as scan size and resolution. Configure the transmission settings such as [TX Mode] as necessary. Specify a destination. You can enter the destination's number or address directly or select from the Address Book by pressing the destination key.
Basic Procedure for Transmissions (Memory Transmission) If you send documents to Internet Fax or e-mail destinations or enable the Email TX Results function, specify a sender. Press the [Start] key. Sending Originals Using the Exposure Glass (Memory Transmission) Make sure [Immed. TX] is not highlighted. Place the first page of the original face down on the exposure glass.
4. Fax Registering a Fax Destination Display the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [User Tools] icon ( ) on the Home screen 4.
Basic Procedure for Transmissions (Memory Transmission) Enter the fax number using the number keys, and then press [OK]. Specify optional settings such as "SUB Code", "SEP Code", and "International TX Mode". Press [OK]. Press [Exit]. Close the initial settings screen. •...
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4. Fax You can search by the registered name, user code, fax number, folder name, e-mail address, or IP- Fax destination. Press [Fax Dest.]. Press [Change] under "Fax Destination". Press [Delete All], and then press [OK] under "Fax Destination". Press [OK]. Press [Exit].
Transmitting while Checking Connection to Destination (Immediate Transmission) Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission.
4. Fax Press [Immed. TX]. Place the original into the ADF. Select the scan settings you require. Specify a destination. If you make a mistake, press the [Clear] key, and then enter again. Press the [Start] key. Sending Originals Using the Exposure Glass (Immediate Transmission) Press [Immed.
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Transmitting while Checking Connection to Destination (Immediate Transmission) Press the [ ] key.
4. Fax Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the [Start] key. Cancel sending. • When using the standard operation panel Press the [Reset] key.
Canceling a Transmission Press the [Stop] key. CXX006 Press [Cancel Scanning] or [Cancel TX]. Depending on the transmission mode and function you use, either [Cancel Scanning] or [Cancel TX] is displayed. Canceling a Transmission After the Original Is Scanned Use this procedure to cancel a transmission after the original is scanned. You can cancel transmission of a file while the file is being sent, stored in memory, or if it fails to transmit.
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4. Fax Press [OK]. To cancel another file, repeat steps 3 through 5. Press [Exit]. After pressing [Check / Stop Transmission File] under [TX/RX Status / Print] in step 1, press [Exit] twice.
Storing a Document Storing a Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine.
4. Fax Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. •...
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Storing a Document Press [Select Stored File]. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [User Name] to place the documents in order by programmed user name. •...
4. Fax Printing the Journal Manually To print the Journal manually, select the printing method: [All], [Print per File No.], or [Print per User]. Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders.
5. Print This chapter describes frequently used printer functions and operations. For the information not included in this chapter, see Print on the supplied CD-ROM. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set.
5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.
Standard Printing Standard Printing • The default setting is 2 sided printing. If you want to print on only one side, select [Off] for the 2 sided printing setting. • If you send a print job via USB 2.0 while the machine is in Sleep mode, an error message might appear when the print job is complete.
5. Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The types of paper that can be printed on both sides are as follows: • Plain (60 to 81 g/m2), Recycled, Special, Middle Thick (82 to 105 g/m2), Thin (52 to 59 g/m2), Color, Letterhead, Preprinted, Prepunched, Bond, Cardstock When Using the PCL 6 Printer Driver Click the WordPad menu button in the upper left corner of the window, and then click...
Combining Multiple Pages into Single Page Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver Click the WordPad menu button in the upper left corner of the window, and then click [Print].
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5. Print 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left...
Printing on Envelopes Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel Load envelopes in the paper tray. Display the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key.
5. Print Printing on Envelopes Using the Printer Driver When using the PCL 6 printer driver Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the [Select Printer] list, select the printer you want to use. Click [Preferences].
Saving and Printing Using the Document Server Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Applications with their own drivers, such as PageMaker, do not support this function. •...
5. Print If the folder is protected by a password, enter the password in the "Folder Password:" box. Click [OK]. Change any other print settings if necessary. Click [OK]. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document Server using the control panel. For details, see "Printing Stored Documents", Copy/ Document Server.
6. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure When Using Scan to Folder • Before performing this procedure, refer to "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer.
6. Scan Press the [Folder] tab. Place originals. If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab. •...
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Basic Procedure When Using Scan to Folder Step 1: Confirming the user name and computer name Confirm the user name and the name of the computer you will send scanned documents to. On the [Start] menu, point to [All Programs], then [Accessories], and then click on [Command Prompt].
6. Scan Specify one or more object types, select a location, and then click [Find Now]. When using Windows XP, click [Find Now]. From the list of results, select the groups and users you want to grant access to, and then click [OK].
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Basic Procedure When Using Scan to Folder Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [User Tools] icon ( ) on the Home screen 4. Press [Address Book Mangmnt]. Check that [Program / Change] is selected.
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6. Scan Press [Change] under "Login User Name". Enter the login user name of the destination computer, and then press [OK]. Press [Change] under "Login Password". Enter the password of the destination computer, and then press [OK]. Enter the password again to confirm, and then press [OK]. Press [Folder].
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Basic Procedure When Using Scan to Folder If the network does not allow automatic obtaining of IP addresses, include the destination computer's IP address in the path. For example: if the IP address of the destination computer is "192.168.0.191", and the folder name is "Share", the path will be \\192.168.0.191\Share. Press [OK].
6. Scan Deleting an SMB Registered Folder Display the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [User Tools] icon ( ) on the Home screen 4.
Basic Procedure When Using Scan to Folder Entering the Path to the Destination Manually Press [Manual Entry]. Press [SMB]. Press [Manual Entry] on the right side of the path field. Enter the path for the folder. In the following example path, the shared folder name is "user" and the computer name is "desk01": \\desk01\user Press [OK].
6. Scan Basic Procedure for Sending Scan Files by E- mail Display the initial scanner screen. • When using the standard operation panel Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen.
Basic Procedure for Sending Scan Files by E-mail If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab. •...
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6. Scan Enter the name, and then press [OK]. Press [ Next]. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. •...
Basic Procedure for Sending Scan Files by E-mail Press [OK]. Select [E-mail / Internet Fax Destination] or [Internet Fax Destination Only]. If [E-mail / Internet Fax Destination] is specified, registered e-mail addresses appear in both Internet fax address display and E-mail address display on the fax function screen, and in the address display on the scanner function screen.
6. Scan Close the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. • When using the Smart Operation Panel Press [User Tools/Counter] ( ) on the top right of the screen. Entering an E-mail Address Manually Press [Manual Entry].
Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. Files that are not password-protected can be accessed by other users on the same local area network using DeskTopBinder. We recommend that you protect stored files from unauthorized access by specifying passwords.
6. Scan Press [Store File]. Press [Store to HDD]. If necessary, specify the stored file's information, such as [User Name], [File Name], [Password], and [Select Folder]. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name.
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Basic Procedure for Storing Scan Files Press [Select Stored File]. Specify the folder where the file is stored. From the list of stored files, select the file you want to check. You can select more than one file. Press [Preview].
6. Scan Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
7. Document Server This chapter describes frequently used Document Server functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Storing Data This section describes the procedure for storing documents on the Document Server. •...
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7. Document Server Press the [Home] key on the top left of the control panel, and press the [Document Server] icon on the screen. CXX002 Press [To Scanning Screen]. Press [Target Fldr. to Store]. Specify a folder in which to store the document, and then press [OK]. Press [User Name].
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Sort], [Rotate Sort], [Stack], [Staple], [Punch], [Half Fold: Print Outside]) •...
8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
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8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4.
9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. •...
9. Adding Paper and Toner Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. CXV013 Square the paper and load it print side up. Do not stack paper over the limit mark. CXV015 Carefully push the paper tray fully in.
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Loading Paper • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark. For the maximum number of sheets you can load, see page 153 "Recommended Paper Sizes and Types". Open the bypass tray.
9. Adding Paper and Toner • You can load envelopes into the bypass tray. Envelopes must be loaded in a specific orientation. For details, see page 161 "Envelopes". • Specify the sizes of paper that are not automatically detected. For details about the sizes that can be detected automatically, see page 153 "Recommended Paper Sizes and Types".
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Loading Paper CXX005 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [User Tools] icon ( ) on the Home screen 4. Press [Tray Paper Settings].
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9. Adding Paper and Toner CXX005 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [User Tools] icon ( ) on the Home screen 4. Press [Tray Paper Settings].
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Loading Paper Specifying thick paper, thin paper, or OHP transparencies for paper type using the control panel • Use A4 or 8 × 11 size OHP transparencies, and specify their size. • Usually only one side of OHP transparencies can be used for printing. Be sure to load them with the print side down.
9. Adding Paper and Toner Press [OK]. Close the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. • When using the Smart Operation Panel Press [User Tools/Counter] ( ) on the top right of the screen. •...
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Loading Paper Carefully pull out the LCT until it stops. CXV016 Square the paper and load it print side up. Do not stack paper over the limit mark. • Whole tray pulled out CXV017 • Left half of the tray pulled out CXV018 Carefully push the LCT fully in.
9. Adding Paper and Toner Loading Orientation-fixed Paper or Two-sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not be printed correctly, depending on how the originals and paper are placed. Settings for the User Tools •...
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Loading Paper Original orientation Exposure glass Unreadable • Copy orientation • Scanner • Paper orientation • Copier mode Copy side Paper trays Bypass tray One-sided Two-sided • Printer mode Print side Paper trays Bypass tray One-sided Two-sided...
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9. Adding Paper and Toner • In copier mode: • For details about how to make two-sided copies, see page 71 "Duplex Copying". • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings.
Recommended Paper Recommended Paper Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur. •...
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9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52–157 g/m (14–42 lb. Select the paper size using the Tray 500 sheets Bond) Paper Settings menu: Thin Paper–Thick Paper B6 JIS , 11 × 17 , 8 ×...
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Recommended Paper Paper type and weight Paper size Paper capacity Envelopes Select the paper size using the Tray • : 50 sheets Paper Settings menu: • × 9 × 7 , C5 Double flap: 15 , C6 Env , DL Env sheets Single flap: 25 sheets *1 When loading paper with a vertical length of 279 mm (11.0 inches) or more in Tray 1, use paper that...
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9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52–157 g/m (14–42 lb. Select the paper size using the Tray 550 sheets Bond) Paper Settings menu: Thin Paper–Thick Paper 11 × 17 , 8 × 14 , 8 ×...
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Recommended Paper Bypass tray Paper type and weight Paper size Paper capacity 52–157 g/m (14–42 lb. Paper sizes that can be detected • Thin Paper–Middle Bond) automatically: Thick: 100 sheets Thin Paper–Thick Paper • Thick Paper : 40 sheets A3 , A4 , A5 , B4 JIS , B5 , B6 JIS...
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9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52–157 g/m (14–42 lb. Custom size • Thin Paper–Middle Bond) Thick: 100 sheets Thin Paper–Thick Paper • Thick Paper : 40 Vertical: 90.0–305.0 mm sheets Horizontal: 148.0–600.0 mm Vertical: 3.55–12.00 inches Horizontal: 5.83–23.62 inches Translucent paper...
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Recommended Paper Large capacity tray (LCT) Paper type and weight Paper size Paper capacity 52–157 g/m (14–42 lb. 1,000 sheets × 2 Bond) Thin Paper–Thick Paper × 11 52–157 g/m (14–42 lb. 1,000 sheets × 2 Bond) Thin Paper–Thick Paper ×...
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9. Adding Paper and Toner • Flatten out curled sheets before loading them. • Depending on the paper sizes and types, the copy/print speed may be slower than usual. • When loading thick paper of 106–157 g/m (28–42 lb. Bond), see page 161 "Thick paper". •...
Recommended Paper Thick paper This section gives you various details about and recommendations concerning thick paper. When loading thick paper of 106–157 g/m (28–42 lb. Bond), follow the recommendations below to prevent misfeeds and loss of image quality. • Store all your paper in the same environment - a room where the temperature is 20–25°C (68– 77°F) and the humidity is 30–65%.
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9. Adding Paper and Toner • Only envelopes that are at least 148 mm (5.9 inches) wide and whose flaps are open can be loaded in the orientation. • When loading envelopes in the orientation, load them with flaps fully open. Otherwise, they might not feed into the machine.
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Recommended Paper Orientation of Exposure glass Tray 1 envelopes Side-opening envelopes • Flaps: closed • Flaps: closed • Bottom side of envelopes: • Bottom side of envelopes: toward the back of the toward the back of the machine machine • Side to be scanned: face •...
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9. Adding Paper and Toner Orientation of Exposure glass Bypass tray envelopes Side-opening envelopes • Flaps: closed • Flaps: closed • Bottom side of envelopes: • Bottom side of envelopes: toward the front of the toward the front of the machine machine •...
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Recommended Paper Types of envelopes Tray 1 Bypass tray Side-opening envelopes • Flaps: closed • Flaps: closed • Bottom side of envelopes: • Bottom side of envelopes: toward the back of the toward the front of the machine machine • Side to be printed: face up •...
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9. Adding Paper and Toner • Certain types of envelopes might come out creased, dirtied, or misprinted. If you are printing a solid color on an envelope, lines may appear where the overlapped edges of the envelope make it thicker.
Adding Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.
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9. Adding Paper and Toner • If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary. • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing.
Adding Toner • For details about how to check contact number where you can order supplies, see "Inquiry", Maintenance and Specifications. Sending Faxes or Scanned Documents When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send faxes or scanned documents.
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9. Adding Paper and Toner Pack used toner containers in the container's box or a bag to prevent the toner from leaking out of the container when you dispose of it. (mainly Europe and Asia) If you want to discard your used toner container, please contact your local sales office. If you discard it by yourself, treat it as general plastic waste material.
10. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon Status : Paper Misfeed icon Appears when a paper misfeed occurs.
10. Troubleshooting When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing If the indicator lamp for the [Check Status] key lights up or flashes, press the [Check Status] key to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen CYG003 1.
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When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing Problem Causes Solutions Documents and reports do The paper output tray is full. Remove the prints from the tray. not print out. Documents and reports do There is no paper left. Load paper.
10. Troubleshooting When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Causes Single short beep Panel/screen input A control panel or screen key was accepted.
When You Have Problems Operating the Machine When You Have Problems Operating the Machine Problem Causes Solutions When the machine is turned Functions other than the Wait a little longer. on, the only icon that copier function are not yet appears on the home screen ready.
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10. Troubleshooting Problem Causes Solutions The user code entry screen is Users are restricted by User For details about how to log in when displayed. Code Authentication. User Code Authentication is enabled, see "When the Authentication Screen is Displayed", Getting Started. The Authentication screen Basic Authentication, Enter your login user name and user...
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When You Have Problems Operating the Machine Problem Causes Solutions Misfeeds occur frequently. Using curled paper often • Take the stiffness out of the paper causes misfeeds, soiled with your hands to straighten out paper edges, or slipped the curl. positions while performing •...
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10. Troubleshooting Problem Causes Solutions Misfeeds occur frequently. Paper of undetectable size • Remove misfed paper. For details has been loaded. about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. • If you load a paper size that is not selected automatically, you need to specify the paper size with the control panel.
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When You Have Problems Operating the Machine Problem Causes Solutions The address book cannot be The address book cannot be • Wait until the address book has changed from the display changed while it is being finished being backed up, and panel.
10. Troubleshooting When Multiple Functions Cannot Be Executed Simultaneously If you are not able to carry out your job, it may be that the machine is being used by another function. Wait until the current job is completed before trying again. In certain cases, you can carry out another job using a different function while the current job is being performed.
Messages Displayed When Using the Copy/Document Server Function Messages Displayed When Using the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 153 "Recommended Paper Sizes and Types".
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10. Troubleshooting Message Causes Solutions "Cannot display preview of The image data may have Press [Exit] to display the preview this page." been corrupted. screen without a thumbnail. If the selected document contains several pages, press [Switch] on the "Display Page" area to change the page, and then a preview of the next page will appear.
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Messages Displayed When Using the Copy/Document Server Function Message Causes Solutions "Magazine or Booklet mode You selected the Make sure originals for the is not available due to mixed "Magazine" or "Booklet" "Magazine" or "Booklet" function are image mode." function for originals scanned using the same function.
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10. Troubleshooting Message Causes Solutions "The selected folder is An attempt was made to edit For details about locked folders, see locked. Please contact the or use a locked folder. Security Guide. file administrator." • If you set [Memory Full Auto Scan Restart] in [Input / Output] of User Tools to [On], even if the memory becomes full, the memory overflow message will not be displayed.
Messages Displayed When Using the Facsimile Function Messages Displayed When Using the Facsimile Function Message Causes Solutions "Cannot find the specified The name of the computer or Check that the computer name and the path. Please check the folder entered as the folder name for the destination are settings."...
10. Troubleshooting Message Causes Solutions "Some page(s) are near The first page of the The original's blank side might have blank." document is almost blank. been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax.
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Messages Displayed When Using the Facsimile Function Message Causes Solutions "Check whether there are Registering of user name is • Correct that the correct SIP Server any network problems." rejected by SIP server. IP Address and SIP User Name are listed in [SIP Settings] of [13-17] [Facsimile Features].
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10. Troubleshooting Message Causes Solutions "Check whether there are The "Effective Protocol" and • Check that the correct IP address any network problems." "SIP Server IP Address" is specified for the machine in settings are different, or an [System Settings]. For details [13-26] incorrect IP address has been about IP address, see "Interface...
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Messages Displayed When Using the Facsimile Function Message Causes Solutions "Check whether there are E-mail transmission was • Check that User Name and any network problems." refused by SMTP Password for the following authentication, POP before settings in [System Settings] are [14-09] SMTP authentication, or login listed correctly.
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10. Troubleshooting Message Causes Solutions "Check whether there are No POP3/IMAP4 server • Check that the correct Server any network problems." address is registered. Name or Server Address is listed in [POP3 / IMAP4 Settings] of [15-01] [System Settings]. For details about POP3 / IMAP4 Settings, see "File Transfer", Connecting the Machine/ System Settings.
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Messages Displayed When Using the Facsimile Function Message Causes Solutions "Check whether there are Cannot find the DNS server • Check that the following settings any network problems." or POP3/IMAP4 server. in [System Settings] are listed correctly. [15-11] • IP address of the DNS Server •...
10. Troubleshooting • Settings that can be confirmed in System Settings or Facsimile Features on the control panel can also be confirmed from Web Image Monitor. For details about how to confirm the settings from Web Image Monitor, see Web Image Monitor Help. •...
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Messages Displayed When Using the Facsimile Function Message Causes Solutions "Check whether there are • An IP address has not • Check that the correct IP address any network problems." been registered for the is specified for the machine in main machine.
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10. Troubleshooting Message Causes Solutions "Connection with the remote The settings or machine For details about the settings and machine has failed. There is configuration for using the machine configuration for using the a problem with the remote remote fax function to remote fax function to connect to a machine structure.
Messages Displayed When Using the Printer Function Messages Displayed When Using the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When Using the Printer Function •...
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10. Troubleshooting Message Causes Solutions "Load following paper in n. The printer driver settings are Check that the printer driver settings To cancel job, press [Job incorrect or the tray does not are correct, and then load paper of Reset]." contain paper of the size the size selected in the printer driver selected in the printer driver.
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Messages Displayed When Using the Printer Function Message Causes Solutions "Printer font error." An error has occurred in the Contact your service representative. font settings. "Problems with the wireless The machine has detected a Check that the Bluetooth unit is card.
10. Troubleshooting Message Causes Solutions "Unable to access the • An error occurred Save the file to a different memory specified memory storage when the machine storage device, and then try to print device." accessed the memory again. storage device or a file stored on the memory storage device.
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Messages Displayed When Using the Printer Function Message Causes Solutions "An error occurred while The resolution is set to a On the printer driver, set the resolution processing an Unauthorized value less than 600 dpi to 600 dpi or higher, or deselect Copy Prevention job.
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10. Troubleshooting Message Causes Solutions "Classification Code is The classification code is not Select [Optional] for classification incorrect." supported with the printer code. For details about how to specify driver. classification code settings, see "Configuring Classification Codes", Print. "Duplex has been Duplex printing was •...
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Messages Displayed When Using the Printer Function Message Causes Solutions "Staple has been cancelled." Stapling printing was Check the paper orientation, paper canceled. quantity, print orientation, and staple position. Certain settings can produce print results that might not be as expected.
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10. Troubleshooting Message Causes Solutions "Exceeded max. number of While using the error job Delete unneeded files stored in the pages. (Auto)" store function to store machine. Normal Print jobs as Hold Reduce the number of pages to print. Print files, the maximum page capacity was exceeded.
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Messages Displayed When Using the Printer Function Message Causes Solutions "HDD is full." The hard disk became full Delete unneeded files stored in the while printing a Sample machine. Print, Locked Print, Hold Alternatively, reduce the data size of Print, or Stored Print file. the Sample Print, Locked Print, Hold Print, or Stored Print file.
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10. Troubleshooting When the user lacks privileges to perform an operation Message Causes Solutions "No response from the A timeout occurred while Check the status of the server. server. Authentication has connecting to the server for failed." LDAP authentication or Windows Authentication.
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Messages Displayed When Using the Printer Function Message Causes Solutions "Information for user The user name for LDAP or For details about user authentication, authentication is already Integration Server see Security Guide. registered for another user." authentication was already registered in a different server with a different ID, and a duplication of the user name occurred due to a...
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10. Troubleshooting Message Causes Solutions "Command Error" An RPCS command error Check using the following procedure: occurred. • Check if the communication between the computer and the machine is working correctly. • Check if the correct printer driver is being used. •...
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Messages Displayed When Using the Printer Function Message Causes Solutions "Failed to obtain file system." PDF direct printing could not Turn off the power, and then back on be performed because the again. If the message appears again, file system could not be contact your service representative.
10. Troubleshooting Messages Displayed When Using the Scanner Function Messages Displayed on the Control Panel When Using the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. If a message not described here appears, act according to the message. Message Causes Solutions...
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Messages Displayed When Using the Scanner Function Message Causes Solutions "Exceeded max. number of The maximum enterable Check the maximum number of alphanumeric characters." number of alphanumeric characters which can be entered, and characters has been then enter it again. For details about exceeded.
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10. Troubleshooting Message Causes Solutions "The program is recalled. The program contains a For details about how to set Cannot recall the destination for which the permissions, see Security Guide. destination(s) for which currently logged-in user access privileges are does not have permission to required."...
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Messages Displayed When Using the Scanner Function Message Causes Solutions "Exceeded max. data The scanned data exceeded Specify the scan size and resolution capacity." maximum data capacity. again. Note that it may not be possible to scan very large originals at a high "Check scanning resolution, resolution.
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10. Troubleshooting Message Causes Solutions "Not all of the image will be Using [Specify Reproduction Specify a large size in [Specify Size], scanned." Ratio] to scale down a large and then try to scan the original again. document may cause part of If displaying the entire image is not the image to be lost.
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Messages Displayed When Using the Scanner Function Message Causes Solutions "Memory is full. Scanning Because there is not enough Specify whether to use the data or not. has been cancelled. Press free hard disk space in the [Send] to send the scanned machine for delivering or data, or press [Cancel] to sending by e-mail while...
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10. Troubleshooting Message Causes Solutions "Transmission has failed. Transmission has failed. Allocate sufficient space. Insufficient memory in the There was not enough free destination hard disk. To space on the hard disk of the check the current status, SMTP server, FTP server, or press [Scanned Files client computer at the Status]."...
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Messages Displayed When Using the Scanner Function Message Causes Solutions "Some of selected files are You cannot delete a file Cancel transmission ("Waiting..." status currently in use. They could which is waiting to be cleared) or the DeskTopBinder setting, not be deleted." transmitted ("Waiting..."...
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10. Troubleshooting When the WSD scanner function cannot be used Message Causes Solutions "Cannot communicate with WSD (Device) protocol or For details about how to enable or PC. Contact the WSD (Scanner) protocol is disable the WSD protocol, see Security administrator."...
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Messages Displayed When Using the Scanner Function When documents cannot be stored on a memory storage device Message Causes Solutions "Cannot write on the The memory storage device • Replace the memory storage memory storage device is full and scan data cannot device.
10. Troubleshooting Message Causes Solutions "Memory is full. Press [Write] The scan could not be Select whether or not to save the to write the current scanned completed because there scanned document to the memory data to the memory storage was insufficient hard disk storage device.
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Messages Displayed When Using the Scanner Function Message Causes Solutions "Cannot specify any more The maximum number of The maximum number of scanning scanning area." registerable scan areas has areas that can be stored is 100. Delete been exceeded. unneeded scanning areas. "Clear Misfeed(s) in ADF."...
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10. Troubleshooting Message Causes Solutions "Insufficient memory. Reduce Scanner memory is • Reset the scan size. the scanning area." insufficient. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following cause: •...
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Messages Displayed When Using the Scanner Function Message Causes Solutions "Scanner is in use for other A function of the machine • Wait for a while, and then function. Please wait." other than the Scanner reconnect. function is being used such •...
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10. Troubleshooting Message Causes Solutions "Cannot find "XXX" scanner The machine is not • Check that the previously used used for the previous scan. connected to the network scanner is connected to the "YYY" will be used instead." correctly. network correctly. ("XXX"...
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Messages Displayed When Using the Scanner Function Message Causes Solutions "Scanner is not available. Network communication is • Check whether the machine's host Check the scanner not available because the name is specified in the Network connection status." machine's IP address could Connection Tool.
10. Troubleshooting When Other Messages Appear Message Causes Solutions "Cannot connect with the • The wireless LAN Turn off the power, and then confirm wireless card. Turn the main board was not inserted the wireless LAN board is inserted power switch off, then check when the machine was correctly.
When Other Messages Appear Message Causes Solutions "Self checking..." The machine is performing The machine may perform periodic image adjustment maintenance during operations. The operations. frequency and duration of maintenance depends on the humidity, temperature, and printing factors such as number of prints, paper size, and paper type.
10. Troubleshooting Message Causes Solutions "Captured file exceeded The maximum number of Reduce the number of pages in the max. number of pages per pages per file has been transmitted file, and then resend the file. Cannot send the exceeded. file.
When Other Messages Appear When the Address Book Is Updated Message Causes Solutions "Updating the destination list A network error has • Check whether the server is has failed. Try again?" occurred. connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine.
10. Troubleshooting When Data Cannot Be Sent Due to a Problem with the Destination Message Causes Solutions "Some invalid destination(s) The specified group contains In the message that appears at each contained. Do you want to fax destinations, e-mail transmission, press [Select]. select only valid destinations, and/or folder destination(s)?"...
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When Other Messages Appear Message Causes Solutions "XXX cannot be YYY The device certificate (S/ A new device certificate (S/MIME) because the device MIME) has expired. must be installed. For details about certificate used for the S/ how to install a device certificate (S/ MIME signature is not MIME), see Security Guide.
10. Troubleshooting When Problems Occur While Logging In Message Causes Solutions "Authentication has failed." The entered login user name For details about the correct login user or login password is not name and login password, see correct. Security Guide. "Authentication has failed." The machine cannot perform For details about authentication, see authentication.
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When Other Messages Appear Message Causes Solutions "Exceeded time limit for A network error has • Try the operation again. If the LDAP server search. Check occurred and connection message is still shown, the the server status." has failed. network may be busy. •...