Sc998-00 - Ricoh MP 305 Plus Field Service Manual

6. Troubleshooting
Troubleshooting Procedures
• Check if the options required by the application (RAM, DIMM, boards) are installed properly.
• Check whether downloaded applications are correctly configured.

SC998-00

Error Name
Application Start Error
Type
D
Symptoms
• After power ON, no application program was registered to the system within the specified
period of time. (No application started or ended normally.).
• Even though the application started up, it cannot be rendered due to an unknown fault.
Possible Causes
• There is a bug in the software.
• The options required by the application (RAM, DIMM, board) are not installed.
Troubleshooting Procedures
• Turn OFF then ON the main power.
• Check the RAM, DIMM, and boards.
• Check the application configurations.
• Replace the controller board.
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