Troubleshooting - CipherLab 5000 Hardware Manual

T
ROUBLESHOOTING
The terminal cannot accept valid cards...
Regarding power –
Check if the power adaptor is plugged into a wall outlet.
Check if the outlet is working.
If the problem persists, check if the wiring inside the terminal is correct and secured.
Regarding memory –
Check if memory buffer is full. Then clean buffer by downloading data to a computer.
Regarding the reader –
Check if the selected reader type in your application matches the default setting.
Check if the reader is working.
If the problem persists, re-connect the power and perform test.
The terminal cannot transmit or receive data to and from a host...
For RS-232 connection –
Check if the RS-232 connection is secured and properly wired.
Check if parameters are correct.
Make sure the serial port parameters on the host are configured to match the default
serial parameters.
If the problem persists, check if the wiring inside the terminal is correct and secured.
For Ethernet networking –
Check if the Ethernet cable is secured at both ends.
Check if parameters are correct.
>> Also see Section 4.3.1 Information: DEV
>> Also see Section 4.3.3 Tests: RFID
>> Also see Section 4.3.7 NET Menu
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