Polycom SpectraLink 8440 User Manual
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Polycom SpectraLink 8440 User Manual

Spectralink 8400 series
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Polycom
®
SpectraLink 8400 Series
Wireless Handset
User Guide
UC Software 4.0.0
|
May 2011
|
1725-36720-001 Rev A

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Table of Contents
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Summary of Contents for Polycom SpectraLink 8440

  • Page 1 Polycom ® SpectraLink 8400 Series Wireless Handset User Guide UC Software 4.0.0 May 2011 1725-36720-001 Rev A...
  • Page 3 Polycom and shall be neither reproduced in whole or in part without the prior written approval of Polycom, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.

  • Page 5: Table Of Contents

    Contents Chapter 1: Understanding Your Handset ..............1 Understanding Session Types ....................1 Telephone Calls ........................1 Paging and Push-to-Talk (PTT) Broadcasts ................. 1 Instant Messaging Chats ..................... 1 Application Alerts ........................ 1 Understanding the Session Manager ..................2 Understanding the Handset Features ..................4 Front View ...........................
  • Page 6 Polycom SpectraLink 8400 Series Wireless Handset Shortcut Menus ........................20 Understanding the Status Bar Icons ..................20 Navigating Screens, Menus, and Sessions ................22 Navigating In and Out of the Session Manager ..............23 Entering Text, Numbers, and Special Characters ..............24 Entering and Editing Data ....................
  • Page 7 Configuring PTT ......................... 54 Using the Paging Feature......................56 Sending a Page ........................56 Receiving a Page ....................... 57 Paging Configuration ......................59 Chapter 6: How to Use the Contact Directory ............61 Editing Contacts ........................61 Managing Your Contacts ......................62 Using Call Lists .........................
  • Page 8 Electromagnetic Interference and Compatibility ..............111 Use While Driving ......................112 FCC Statement ......................... 112 Specific Absorption Rate (SAR) Information: SpectraLink 8400 Series Wireless Handsets ... 113 Appendix D: End User License Agreement for Polycom Software ......115 May, 2011 | 1725-36720-001_RevA...

  • Page 9: Chapter 1: Understanding Your Handset

    Chapter 1: Understanding Your Handset This user guide shows you how to operate your Polycom SpectraLink 8400 Series Wireless Handset. In this chapter, you will learn about the four types of communication sessions your handset supports and how their alerting methods differ. To maximize the capabilities of this device, you will learn how to manage each type of session using the Session Manager.

  • Page 10: Understanding The Session Manager

    Polycom SpectraLink 8400 Series Wireless Handset Understanding the Session Manager The Session Manager screen displays each type of communication session — calls, broadcasts, chats, and alerts — in a separate cell. You can manage up to eight communication sessions at a time in any combination with four sessions visible at once.

  • Page 11: May, 2011 | 1725-36720-001_Reva

    Understanding Your Handset In another example, suppose you have a conference call with two other people, an incoming PTT broadcast, an application on hold, and an instant messaging chat. You can display up to eight session cells with four visible at once. Scroll with the navigation keys to view, highlight, and select the other cells.

  • Page 12: Understanding The Handset Features

    Polycom SpectraLink 8400 Series Wireless Handset Understanding the Handset Features The front, back, and side views of your handset will orient you to the location of the keys, buttons, and other physical features documented in this guide. Front View May, 2011 | 1725-36720-001_RevA...

  • Page 13: Back View

    Understanding Your Handset Back View Left Side View May, 2011 | 1725-36720-001_RevA...

  • Page 14: Right Side View

    Polycom SpectraLink 8400 Series Wireless Handset Right Side View LED Indicator The LED indicator, located at the top right of the handset, indicates the following conditions: • Steady even blink Indicates an incoming telephony call to your handset • Slow uneven blink Indicates an unchecked voicemail/IM message •...

  • Page 15: Chapter 2: Before Using Your Handset

    Chapter 2: Before Using Your Handset When you first receive your handset, you need to fully charge the Battery Pack in order to maximize the Battery Pack's storage capacity and lifespan. You may also need to familiarize yourself with turning the handset on and off and learn about the various audio options available to you.

  • Page 16: Pairing And Connecting A Bluetooth Headset

    This section shows you how to pair and connect your Bluetooth headset. Your 8400 series wireless handset has been tested for compatibility with Bluetooth v2.1 headsets. However, Polycom does not recommend using your headset while the 2.4 GHz band is enabled. Bluetooth device behavior may also vary slightly between handset models.
  • Page 17 Before Using Your Handset The indicator light will flash blue for several seconds before glowing a solid blue color. See the manufacturer’s instructions for pairing if you have any difficulty with this step. 4 Select Manage BT Headsets. A list displaying up to five paired headsets displays. When the list is populated, the icon color indicates headset status: •...
  • Page 18 Polycom SpectraLink 8400 Series Wireless Handset User Guide 7 Press the Connect Device soft key. The Bluetooth headset model will display on the list with the headset icon. The headset icon will also display in the Status Bar. If you are using a legacy headset, you may be prompted for a password: 0000.

  • Page 19: Hearing Aid Compatibility

    Before Using Your Handset Hearing Aid Compatibility Radio frequency can interfere with some hearing aids. Your handset has a hearing aid compatibility mode that adjusts the frequency response for users who have hearing aids equipped with telecoil inductive pickups. Acoustic pickup hearing aids will not respond to this adjustment. To view the current status of the Hearing Aid Compatibility feature and to enable or disable this feature, navigate to Settings >...

  • Page 20: Logging In

    Polycom SpectraLink 8400 Series Wireless Handset User Guide Logging In There are two situations requiring you to log in: one, if you are using a shared handset and two, if you want to use an application that requires connecting to an external server. These two log in situations are separate and require separate login credentials.
  • Page 21 Before Using Your Handset You can now access your personal contacts and settings. To log out with a shared handset: 1 From the Home screen, press the Features soft key, and select Log out. A Log out prompt will display the question Are you sure? Press the Yes soft key to log out.
  • Page 22 Polycom SpectraLink 8400 Series Wireless Handset User Guide Logging In with Login Credentials Certain applications available on your handset may require you to connect to an external server. Connecting to an external server may require you to enter a Domain, User name, and Password credentials.

  • Page 23: Restarting And Updating Your Handset

    Before Using Your Handset Restarting and Updating Your Handset Customer support services or your system administrator may advise you to restart your handset or update configuration software. To restart your handset: • Navigate to Settings > Basic Settings > Restart Phone and follow support directions. To update handset configuration: •...
  • Page 24 Polycom SpectraLink 8400 Series Wireless Handset User Guide • May, 2011 | 1725-36720-001_RevA...

  • Page 25: Chapter 3: Getting Started

    Chapter 3: Getting Started This chapter shows you how to use the Home screen, the Status Bar icons, the soft keys, the shortcut menus, navigation, and text entry. The Home Screen The Home screen is the first display you will see. At the top, the Status Bar displays icons that give you information about the status of your handset.

  • Page 26: Understanding The Four Home Screen Icons

    Polycom SpectraLink 8400 Series Wireless Handset Understanding the Four Home Screen Icons This section explains how to navigate the four Home screen icons and the features associated with each icon. Contacts / Call Lists The Contacts/Call Lists icon by default faces front on the Home screen. Pressing the OK button opens the Contacts / Call Lists screen where you can store contacts in the Contact Directory, search for contacts in the Corporate Directory, and access the Call Lists that store previous call sessions.

  • Page 27: Settings

    Getting Started Settings Open the Settings icon to access settings that customize your handset. See Appendix B: User Settings Menu for a list of available options. Applications Some facilities use custom applications such as a barcode reader or a nurse call system. If your facility uses one or more custom applications, you can access them from the Applications icon.

  • Page 28: Shortcut Menus

    Polycom SpectraLink 8400 Series Wireless Handset Shortcut Menus The soft keys at the bottom of the display screen are context-sensitive, meaning that they change depending on which screen you are at. These soft keys enable you to select specific phone functions and features.
  • Page 29 Getting Started Table 1: Status Bar Icons. Position Icon(s) Description The Battery life indicator is in the first, left-most icon position. In this example, the green battery icon shows that the phone is fully charged. The signal strength icon in the second position shows the signal strength of a wireless Access Point (AP).

  • Page 30: Navigating Screens, Menus, And Sessions

    Polycom SpectraLink 8400 Series Wireless Handset Navigating Screens, Menus, and Sessions You can use the keypad to navigate the screens, menus, and sessions. The following table lists the functions you can perform using specific keys. Table 2: Navigating using specific keys...

  • Page 31: Navigating In And Out Of The Session Manager

    Getting Started Navigating In and Out of the Session Manager The Session Manager is activated by active sessions of all types and displays each call in its current state in a separate session cell. The following example shows one active call and a second call on hold. From the Session Manager, you can go to the Home screen by pressing the Home key or the Back key on the handset’s keypad.

  • Page 32: Entering Text, Numbers, And Special Characters

    Polycom SpectraLink 8400 Series Wireless Handset Entering Text, Numbers, and Special Characters When dialing calls or entering contact information, you will need to enter characters other than numbers. The Mode soft key enables you to enter alphanumeric and special characters (abc… 123…...
  • Page 33 Getting Started To enter letters and numbers: Press the Encoding soft key to display a shortcut menu with the following data entry options: • Uppercase (ABC) • Numerical (123) • Leading caps (Abc Def) • Lowercase (abc) Press a keypad key one or more times to enter the characters or numbers that display on the key. For example, if you’re in ABC mode: •...

  • Page 34: Locking And Unlocking The Keypad

    Polycom SpectraLink 8400 Series Wireless Handset To delete text already entered: • Press ►or ◄ to position the cursor to the right of the text you want to delete, and press the << soft key. When the entry in the text box is highlighted in yellow, any new text will overwrite the existing entry.

  • Page 35: Chapter 4: Using Telephony Applications

    Chapter 4: Using Telephony Applications The handset enables multiple ways of making calls and several options for handling incoming calls. Making Calls There are several ways to make a call. When you hear a dial tone, the handset is in the active mode. Once a call starts ringing, a window displays the incoming call.
  • Page 36 Polycom SpectraLink 8400 Series Wireless Handset To call from a call list: 1 Scroll to the Contacts/Call Lists icon on the Home screen and press OK. 2 Highlight Call Lists and Press OK or press 3. Your call list opens.

  • Page 37: Using The Dialer

    Using Telephony Applications Using the Dialer The Dialer is the screen that opens when you start to dial a number. The Dialer has several built-in features that make dialing more convenient. This section also shows you several ways to open the Dialer.

  • Page 38: Opening The Dialer From The Home Screen

    Polycom SpectraLink 8400 Series Wireless Handset Opening the Dialer from the Home Screen You can open the Dialer from the Home screen using one of the following procedures: • On-Hook Dialing Press a number key (0-9) to start dialing, and the Dialer displays the number in the dial cell.

  • Page 39: Session Icons

    Using Telephony Applications While the phone is alerting you of an incoming call, you can increase or decrease the volume using the volume buttons. The phone will use this new volume setting until you log off or power cycle the handset (turn the handset off and then on again). Much of this chapter refers to phone icons that will become familiar as you use the phone.

  • Page 40: Answering Incoming Calls

    Polycom SpectraLink 8400 Series Wireless Handset Answering Incoming Calls You can answer an incoming call in one of two ways. You can press the Start key to answer any incoming call. Or, you can enable the Multi Key Answer mode, which enables you to answer a call by pressing any keypad key (0-9, *, #).
  • Page 41 Using Telephony Applications To answer an incoming call by ending the current call: 1 While in an active call, press the Ignore soft key to open the Session Manager. 2 Press End to end the current call. 3 Press the Start key to answer the incoming call. To end an active call: •...

  • Page 42: Managing Active Calls

    Polycom SpectraLink 8400 Series Wireless Handset Managing Active Calls When you are in an active telephony call, the Session Manager displays each call in a separate cell, as shown next. An active call has a light blue field when it is highlighted. An active call has a green field when another session cell is highlighted.

  • Page 43: Transferring Calls

    Using Telephony Applications Press Resume To mute a call: • To mute yourself in the call, press the Mute soft key. A Mute icon displays in the status bar. Now you can still hear the other party, but that person can’t hear you. Press Resume to resume audio flow.
  • Page 44 Polycom SpectraLink 8400 Series Wireless Handset To perform a blind transfer: While in an active call, or with the call on hold: 1 Press the Features soft key and select Blind Transfer. You will hear a dial tone and the Dialer will open.

  • Page 45: Setting Up Conference Calls

    Using Telephony Applications To perform a consultative Transfer: 1 While in an active call or with a call on hold highlighted in the Session Manager, press the Features soft key and select Transfer. 2 Dial the number of the target party. If the Autocomplete feature matches the number you are dialing to a stored number, select the matching number and press Start to place the call.
  • Page 46 Polycom SpectraLink 8400 Series Wireless Handset To set up a conference call: 1 While in an active call or with the call on hold highlighted in the Session Manager, press the Features soft key and select Conference. 2 Dial the number of the target party. If the Autocomplete feature matches the number you are dialing to a stored number, select the matching number and press Start to place the call.

  • Page 47: Managing Conference Calls

    Using Telephony Applications Managing Conference Calls Once you have set up a conference call, you can manage the conference call in several ways. To add participants to a current conference call: 1 Set up a conference call. 2 Press the Features soft key and select Conference. The Dialer opens. 3 Dial the number of the party you wish to add.
  • Page 48 Polycom SpectraLink 8400 Series Wireless Handset To exit a conference call: • To exit a conference call, in the Session Manager, highlight the Active: Conference call cell and press End. The other parties remain connected. To split conference calls into two calls on hold 1 During a conference call, in the Session Manager, highlight the Active: Conference call cell.

  • Page 49: Forwarding Calls

    Using Telephony Applications Forwarding Calls You can forward calls manually or automatically. When you have an incoming call, you can manually forward it to another number, or you can set up automatic forwarding criteria in the Settings menu. Automatic call forwarding works only as long as your phone is registered and turned on. If you turn off your handset or move out of range for an extended period of time, calls to your handset are neither received nor forwarded.
  • Page 50 Polycom SpectraLink 8400 Series Wireless Handset 2 If your handset is set up with a single line, the Forwarding Type Select screen displays, enabling you to select the forwarding type you want. If you have multiple lines, select Line. The Line Select screen displays. Highlight the line you wish to enable with call forwarding, and press OK.

  • Page 51: Enabling And Disabling Do Not Disturb (Dnd)

    Using Telephony Applications o If you selected Busy, enter a forwarding number for calls that come in when you’re in an active session. You can also enter a forwarding URL or IP address. For more information on using a URL or IP address, see Making Calls.

  • Page 52: Enabling And Disabling Dnd On All Lines

    Polycom SpectraLink 8400 Series Wireless Handset Enabling and Disabling DND on All Lines The DND feature, when set up, applies by default to all lines on your handset. Enabling DND on all lines • From the Home screen, navigate to Settings > Features > Do Not Disturb and press OK. DND is now enabled and the DND icon displays on the Status Bar.
  • Page 53 Using Telephony Applications 2 Scroll to a contact and press Start or press the contact index number, for example ‘1’ on the keypad. To dial from the speed dial list: From the Home screen, press the Features soft key and select Speed Dial. A list of speed dial contacts displays.

  • Page 54: Accessing Voicemail

    Polycom SpectraLink 8400 Series Wireless Handset To add a speed dial contact: 1 Open the Contacts / Call Lists icon on the Home screen, and choose Contact Directory. You contact directory opens. 2 Choose a contact and press the Edit soft key.
  • Page 55 Using Telephony Applications May, 2011 | 1725-36720-001_RevA...
  • Page 56 Polycom SpectraLink 8400 Series Wireless Handset May, 2011 | 1725-36720-001_RevA...

  • Page 57: Chapter 5: Push-To-Talk (Ptt) And Paging

    Chapter 5: Push-to-Talk (PTT) and Paging The Push-to-Talk (PTT) and Paging features enable you to call as many people as have subscribed to a PTT channel or Paging group. Your system administrator enables both features and determines the best way to deploy these features in your facility. Contact your system administrator if you need help with these features.
  • Page 58 Polycom SpectraLink 8400 Series Wireless Handset To send a PTT broadcast: • To broadcast on a channel from standby mode, press and hold the Talk button. Wait for the display to show Transmitting. Hold the handset microphone approximately two inches from your mouth and speak. A Call cell opens in the Session Manager with a blue call icon.

  • Page 59: Receiving Ptt Transmissions

    Push-to-Talk (PTT) and Paging The wait period keeps the channel open and gives any handset subscribed to that channel time to join the conversation. To open a different channel or to send a new broadcast within the wait period, end the wait period on the current channel by pressing the End key. Receiving PTT Transmissions Your phone will receive PTT transmissions differently depending on the priority of the PTT Channel, whether you are on an active call, or whether you have enabled or disabled your phone to receive PTT...
  • Page 60 Polycom SpectraLink 8400 Series Wireless Handset To end a wait period: • Press End. To transmit on a different PTT channel: • From the Home screen, press and release the Talk button. Use the  and  keys to highlight a channel.
  • Page 61 Push-to-Talk (PTT) and Paging 3 Press and hold Talk, and deliver your PTT message. To end an active PTT broadcast: • Press the End key to exit the PTT broadcast. To change the PTT volume: • Press the Volume up or Volume down buttons on the side of the handset. Setting up the Accept While Busy Feature In order to receive PTT broadcasts while you are in an active call, enable the Accept While Busy feature.

  • Page 62: Configuring Ptt

    Polycom SpectraLink 8400 Series Wireless Handset To play PTT broadcasts when Accept While Busy is disabled: 1 Highlight the active call in the Session Manager and press the Hold soft key to place the active call on hold, or press the End key to end the active call.
  • Page 63 Push-to-Talk (PTT) and Paging Customizing PTT Alerts When you press the Talk button to send or receive a PTT transmission, your phone emits a PTT alert sound. You can customize this PTT alerting sound. To set a custom PTT alert for start and end transmissions: 1 Navigate to Settings >...

  • Page 64: Using The Paging Feature

    Polycom SpectraLink 8400 Series Wireless Handset Using the Paging Feature SpectraLink 8430 / 8440 Wireless Handsets can operate in a group broadcast mode called Paging. You can use the Paging feature to make a page to a page group. A page is a one-way transmission played over the phone’s speakerphone.

  • Page 65: Receiving A Page

    Push-to-Talk (PTT) and Paging 2 Highlight the Paging Group you wish to page. 3 Press OK or press the Page soft key to start the page. The page displays as a call cell, shown next: 4 When the preamble period ends and the page starts, start speaking your message. 5 When you are finished speaking your page, press the End key.
  • Page 66 Polycom SpectraLink 8400 Series Wireless Handset Receiving Pages The phone will receive pages differently depending on whether or not you are in an active call. To receive pages when you are not in an active call: If you receive a page and you are not in an active call, the page displays on your screen no matter what the paging group is.

  • Page 67: Paging Configuration

    Push-to-Talk (PTT) and Paging Paging Configuration There are several ways to change the paging configuration. You can change the default paging group, and subscribe/unsubscribe to paging groups. Changing the Default Paging Group By default, Group 1 is the default page group but your system administrator may set a different default group.
  • Page 68 Polycom SpectraLink 8400 Series Wireless Handset May, 2011 | 1725-36720-001_RevA...

  • Page 69: Chapter 6: How To Use The Contact Directory

    Chapter 6: How to Use the Contact Directory You can access your Contact Directory from the Contacts/Call Lists icon on the Home screen. The Contact Directory enables you to store a large number of contacts. By default, contacts are listed alphabetically.

  • Page 70: Managing Your Contacts

    Polycom SpectraLink 8400 Series Wireless Handset Field Name Description Speed Dial Index Contacts are automatically assigned the next available Speed Dial Index number. You may edit the Index number after the contact has been added. When editing the Speed Dial Index number, you may assign it an unused value between 1 and 9999.
  • Page 71 How to Use the Contact Directory Existing contacts in the Contact Directory will display in alphabetical order. If you have created instant messaging (IM) contacts, each contact shows a presence icon indicating their IM status. See Chapter 7: Instant Messaging for more information about Instant Messages. Press the Add soft key.
  • Page 72 Polycom SpectraLink 8400 Series Wireless Handset 3 Highlight the contact and press OK. The call information displays. 4 Press the Save soft key. The contact information is entered to the Contact Directory. 5 Press the Home key to return to the Home screen.

  • Page 73: Using Call Lists

    How to Use the Contact Directory Using Call Lists The handset captures information about calls you have missed, received, and placed. You can set your call list to display all types of calls or one type of call. The All Calls, Missed Calls, Received Calls, and Placed Calls lists enable you to view call details, save the contact information to the Contact Directory, delete calls, and call an entry on the list.
  • Page 74 Polycom SpectraLink 8400 Series Wireless Handset To save contact information to the Contact Directory: 1 Navigate to the Contacts/Call Lists icon on the Home screen and press OK. 2 Highlight Call Lists and press OK. The Call Lists screen opens.

  • Page 75: Searching And Saving With The Corporate Directory

    How to Use the Contact Directory Searching and Saving with the Corporate Directory Your system administrator can enable access to your organization’s Corporate Directory that resides on the call server. You can search for contacts in the Corporate Directory, view contact information, call a contact, and add a contact to your Contact Directory.
  • Page 76 Polycom SpectraLink 8400 Series Wireless Handset May, 2011 | 1725-36720-001_RevA...

  • Page 77: Chapter 7: Instant Messaging

    Chapter 7: Instant Messaging Your system administrator sets up Instant Messaging (IM) using Microsoft Office Communications. If IM is available, IM status will display in the Profile soft key menu on the Home screen. You can set up your own IM status, and enter an IM name for each of your contacts. You can initiate IM chats from the Dialer, from the Contact Directory, or from the IM History list.

  • Page 78: Understanding Im Status Icons

    Polycom SpectraLink 8400 Series Wireless Handset Instant Messaging conferences are not supported. If another party sends you an invitation to an Instant Messaging Conference, the invitation will be rejected without notice to you as the party being invited. Understanding IM Status Icons When a contact has an IM name, the IM icon will display to the left of the name in the Directory to indicate availability.
  • Page 79 Instant Messaging To see your list of IM contacts: • Select the Contacts / Call Lists icon on the Home screen, and choose IM Contacts. • Select the Messages icon on the Home screen, and Instant Messages to see your IM History list. •...

  • Page 80: Initiating An Instant Messaging Session

    Polycom SpectraLink 8400 Series Wireless Handset Initiating an Instant Messaging Session This section shows you how to initiate an instant messaging session, understand the chat window, manage instant message sessions, and read and manage stored messages. You can initiate an instant message in several ways: Dialer: •...

  • Page 81: Understanding The Chat Window

    Instant Messaging Understanding the Chat Window The IM chat window is divided into two sections. The top section contains the history of chats with the contact and the bottom section is the text entry field for your new message. Navigate within the history field by pressing the ▲...
  • Page 82 Polycom SpectraLink 8400 Series Wireless Handset To ignore an IM call: • Press the Ignore soft key to close the IM pop-up. The IM session is added to the session list and to the IM History list as an unread entry.

  • Page 83: Reading And Managing Stored Messages

    Instant Messaging An incoming IM message that arrives while another chat is active is announced by a tone. It will be appended to the IM History List as an unread message and the unread count status icon is incremented. Reading and Managing Stored Messages IM history is stored under Messages >...
  • Page 84 Polycom SpectraLink 8400 Series Wireless Handset You may receive IM chats from people who are not in your Contact Directory. You can add these people to the Contact Directory from the IM history list. To add an IM contact to the Contact Directory: 1 Highlight the contact and press the Add Contact soft key to open the Contact Directory entry screen.

  • Page 85: Chapter 8: Using The Calendar

    Chapter 8: Using the Calendar The Calendar is an optional feature set up by the system administrator as part of an implementation of the Exchange Server Integration (ESI). If administrators have not implemented the Exchange server in your facility, the Calendar will not function. If your administrator has implemented the Exchange server, select the Applications icon on the Home screen and select Calendar from the menu.
  • Page 86 Polycom SpectraLink 8400 Series Wireless Handset Day View The Day view opens when you select a day in the Month view. • To view the details of a meeting, highlight it and press OK to open the Details view. • Use the navigation keys to scroll to meetings that are not visible on the screen.
  • Page 87 Using The Calendar • Press the Day soft key to return to the Day view. Notification Pop-up You can enable notifications and reminders. When a Reminder displays, you can press one of the following soft keys: • Detail Open the meeting details •...
  • Page 88 Polycom SpectraLink 8400 Series Wireless Handset May, 2011 | 1725-36720-001_RevA...

  • Page 89: Chapter 9: Using The Barcode Reader (8450 Only)

    • Input scanned data into a Web application running on the handset, such as an application input field. • Input scanned data into an application running on a PC using the Polycom® Quick Barcode Connector (QBC) program. General Operating Instructions The barcode reader, shown next, is located at the top rear of the handset.

  • Page 90: Handset Barcode Applications

    Sending Barcode Data to PC Applications using QBC The Polycom Quick Barcode Connector (QBC) enables you to capture barcode patterns and transfer the data to an application running on one or more host computers. You can think of the system as a wireless barcode scanner connected to one or more host computers.
  • Page 91 In many-to-many mode, the Polycom QBC application is installed on a group of computers so that a handset can transfer barcode data to any computer in that group. Although you can connect a handset to any computer in the group, you can connect a handset to only one computer at a time and you can connect only one handset to a computer at a time.

  • Page 92: Barcode Scanning In Many-To-Many Mode

    QBC application running on the computer, the following will happen: • The handset will emit a confirmation tone to notify you that it is connected. • The Polycom QBC status icon on the handset will appear on the right side of the status icon row.
  • Page 93 Polycom SpectraLink 8400 Series Wireless Handset The barcode pattern displays the message Connection when you move the pointer to the hotspot, as shown next. (If there is no connection between the handset and the host computer, the message No Connection displays on the barcode.) Once you are connected, you are ready to scan data into the computer application.
  • Page 94 Using the Barcode Reader May, 2011 | 1725-36720-001_RevA...

  • Page 95: Chapter 10: Applications

    Chapter 10: Applications The Applications icon on the Home screen may be populated with Web applications or custom applications for your facility. If your facility uses custom applications, see your system administrator to find out what they are and how to use them. See you administrator if you see the message No configured applications please see your system administrator.
  • Page 96 Polycom SpectraLink 8400 Series Wireless Handset OAI line numbers ‘off’ OAI Message Waiting ‘on’ and ‘off’ The Open Application Interface May, 2011 | 1725-36720-001_RevA...

  • Page 97: Chapter 11: Customizing Your Handset

    Chapter 11: Customizing your Handset Notification Profiles are the various types of phone alerts and settings associated with those alerts. There are four types of Notification Profiles: Normal, Silent, Meeting, and Custom1. Notification Profiles have default settings that you can customize. You may also edit the Profile labels. To set the current profile: •...

  • Page 98: Customizing A Profile

    Polycom SpectraLink 8400 Series Wireless Handset Customizing a Profile Once you open the Notification Profiles settings menu, you customize a Notification Profile. For a complete list of Profile settings, see Appendix B: User Settings Menu. To change the ring pattern and vibration mode of telephone calls: 1 Go to Settings >...

  • Page 99: Setting Unique Ring Tones For Contacts

    Customizing your Handset Setting Unique Ring Tones for Contacts When setting up or editing contacts in the Contact Directory, you can specify a ring pattern for each contact. See Editing Contacts and Appendix B: User Settings Menu. Change the Alerting Characteristics You can change the alerting characteristic of each alert type.

  • Page 100: Customizing The Handset Display And Other Preferences

    Polycom SpectraLink 8400 Series Wireless Handset 3 Select Ring Pattern to view and choose from a list of ring patterns or select Vibration to view and choose from a list of vibrate options. Customizing the Handset Display and Other Preferences You can adjust the text that displays on the screen in the Preferences menu.
  • Page 101 Customizing your Handset Time & Date Select the Time and Date option on the Preference menu to get to the Time and Date screen. You can choose the Clock Date, Clock Time, Clock Order, or you can disable/enable the time and date display. Headset Memory The Headset Memory option enables the handset to remember that it has a headset plugged into it.
  • Page 102 Polycom SpectraLink 8400 Series Wireless Handset Backlight timeout The backlight LCD turns on when you press any key or when incoming activity occurs, and will turn off after a selected period of either 5, 10, 15, or 30 seconds of inactivity. You can also disable the backlight completely with this option.

  • Page 103: Chapter 12: Charging The Battery Pack

    Chapter 12: Charging the Battery Pack Your handset is powered by a removable Battery Pack that you will need to recharge periodically. You may charge the Battery Pack while removed from or while attached to your handset. Some facilities provide chargers to all users while other facilities maintain a bin of charged Battery Packs. Ask your system administrator how your facility charges Battery Packs.

  • Page 104: Using The Quad Charger

    Polycom SpectraLink 8400 Series Wireless Handset Using the Quad Charger The Quad Charger (DCA40), shown next, is designed to charge four Battery Packs simultaneously. You can mount it on a horizontal or vertical surface. The Battery Pack snaps into the charging slot. The LED just above the charging slot indicates the charging status of the Battery Pack.

  • Page 105: Using The Dual Charger

    Charging The Battery Pack Using the Dual Charger The Dual Charger (DCA39), shown next, is designed to charge the Battery Pack while keeping the handset operational. You can charge one Battery Pack by placing the handset in the front charging bay, and charge a second Battery Pack in the rear charging slot.

  • Page 106: About Battery Packs

    Polycom SpectraLink 8400 Series Wireless Handset Table 7: Dual Charger LED Indicators. LED Indication Battery Pack LED Handset LED Blinking Charging Solid green Fully charged Properly seated Not properly seated or empty Not properly seated or empty If you are trying to charge a Battery Pack in the read slot, do not store the handset in the front charging bay.
  • Page 107 WARNING– The battery used in this device may present a risk of fire or chemical burn if mistreated. Do not disassemble, heat above 45°C, or incinerate. Replace battery with Polycom model RS657 or RS658 only. Use of another battery may present a risk of fire or explosion.
  • Page 108 • If multiple Battery Packs are supplied with your handset, Polycom recommends that each be fully charged upon receipt to prolong battery life. Battery Packs will slowly lose charge if unused. To maintain battery potential, charge unused Battery Packs occasionally or alternate Battery Pack use.
  • Page 109 Charging The Battery Pack • If your Battery Pack requires replacement, contact your system administrator. • Overnight charging is best done while the handset is turned off. • If the handset does not charge, clean the Battery Pack, the charger, and the handset contacts with an alcohol swab.
  • Page 110 Polycom SpectraLink 8400 Series Wireless Handset May, 2011 | 1725-36720-001_RevA...

  • Page 111: Appendix A: Cleaning And Drying The Handset

    Take care not to exert undue pressure on charger electrical contacts while wiping. • Polycom recommends the use of a silicone cover to prolong the life of your handset, especially when it is dropped regularly or cleaned frequently with the disinfectants prescribed below.
  • Page 112 Polycom SpectraLink 8400 Series Wireless Handset o Do not use cleaning products containing quaternary ammonium compounds, such as CaviWipes™, CaviWipes™ XL, Cavicide® or Sani-Wipes®, Sani-Cloth, Super Sani-Cloth® and Sani-Cloth® Plus. Quaternary ammonium compounds have been laboratory tested and proven to damage the handset plastics.

  • Page 113: Appendix B: User Settings Menu

    Appendix B: User Settings Menu The User Settings menu contains all the options you need to customize your handset settings for optimum use. Navigate to this menu from the Home screen Settings icon. Use the tables shown next as a quick reference to find the option you need. May, 2011 | 1725-36720-001_RevA...
  • Page 114 Polycom SpectraLink 8400 Series Wireless Handset May, 2011 | 1725-36720-001_RevA...
  • Page 115 Using Settings Menu May, 2011 | 1725-36720-001_RevA...
  • Page 116 Polycom SpectraLink 8400 Series Wireless Handset May, 2011 | 1725-36720-001_RevA...

  • Page 117: Appendix C: Safety Information

    SpectraLink 8400 Series Use only 8400 Series products with other 8400 Series products as identified by the model number located on the label of the product. SpectraLink 8450 Wireless Handset 8450 SpectraLink 8440 Wireless Handset 8440 Speakerphone Dock 8410 USB Charger...

  • Page 118: Chargers And Battery Packs

    Polycom SpectraLink 8400 Series Wireless Handset Chargers and Battery Packs • Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do not expose them to freezing temperatures or direct sunlight. • Do not place anything in the charger other than the handset or single Battery Pack as appropriate to avoid bending the contacts.

  • Page 119: Operational Warnings

    Safety Information Changes or modifications to this equipment that are not approved by Polycom may cause this equipment to fail to comply with part 15 of the FCC rules, voiding the user’s authority to operate this equipment. Polycom products contain no user-serviceable parts inside. Refer servicing to qualified service personnel.

  • Page 120: Use While Driving

    Polycom SpectraLink 8400 Series Wireless Handset Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your handset in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external radio frequency (RF) energy.

  • Page 121: Specific Absorption Rate (Sar) Information: Spectralink 8400 Series Wireless Handsets

    Safety Information Specific Absorption Rate (SAR) Information: SpectraLink 8400 Series Wireless Handsets Your wireless handset is a low power radio transmitter and receiver. When it is on, it receives and sends out radio frequency (RF) signals. In August 1996, the Federal Communications Commission (FCC) adopted radio frequency (RF) exposure guidelines with safety levels for hand-held wireless handsets.
  • Page 122 Polycom SpectraLink 8400 Series Wireless Handset SAR information on this model handset is on file with the FCC. You can find it under the Display Grant section at http://www.fcc.gov/oet/ea after searching on the FCC ID number found on the handset label inside the battery compartment.

  • Page 123: Appendix D: End User License Agreement For Polycom Software

    Polycom, B.V for the Polycom Software Product licensed by Polycom B.V in Europe, the Middle East, Africa, and Asia Pacific or Polycom, Inc., for the Polycom Software Product licensed by Polycom, Inc. in the rest of the world (collectively, “Polycom”). The Software Product includes the computer software included herewith and may include associated media, printed materials and online or electronic documentation (“Software Product”).
  • Page 124 Polycom, and Polycom support engineers will make commercially reasonable efforts to solve any problem issues. Polycom does not warrant that your use of the Software Product will be uninterrupted or error free, or that all defects in the Software Product will be corrected. Polycom’s sole obligation under this express warranty shall be, at Polycom’s option and expense, to refund the purchase price paid by you for any defective software product which is...
  • Page 125 10.3 Contact. If you have any questions concerning this Agreement, or if you desire to contact Polycom for any reason, please contact the Polycom office serving your country.
  • Page 126 Polycom SpectraLink 8400 Series Wireless Handset May, 2011 | 1725-36720-001_RevA...

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