Clearing Custom Programming; Troubleshooting - Universal Electronics Helix Z-wave User Manual

5-device remote control with learning
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Helix 5 Device.fm Page 31 Tuesday, June 5, 2007 5:24 PM
Removing a Failed Node
1.
Press and hold SETUP until the red LED blinks
twice.
2.
Press 9 7 2. The green LED blinks
continuously.
3.
The node has been successfully removed from
the network.
NOTE:
If the red LED emits one long, steady blink,
the network has not been successfully
updated.

CLEARING CUSTOM PROGRAMMING

The Helix Z-wave 5-Device Remote Control with
Learning contains a Custom Programming Reset
program. You can use it to remove all custom
programming, except your setup codes and reassigned
device keys.
IMPORTANT: Executing this program will erase all cus-
tom settings for Volume Lock, Learned Keys,
Tune-In Keys, and Channel Lock. However,
your device programming remains.
1.
On the remote control, press and hold SETUP
until the last-selected device key blinks twice.
2.
Enter 9 8 0. The last-selected device key
blinks twice, pauses, and blinks twice again to
confirm that all custom programming is
cleared.

TROUBLESHOOTING

PROBLEM: Device key does not blink when you press a
key.
SOLUTION: Replace the batteries with two (2) new AA
batteries (see "Installing Batteries" on page 8).
PROBLEM: Device key blinks when you press a key, but
home entertainment device does not respond.
SOLUTION: Make sure you are aiming the remote control
at your home entertainment device and that you are
within 15 feet of the device you are trying to control.
PROBLEM: The remote control does not control home
entertainment devices or commands are not performing
properly.
SOLUTION: Try all listed codes for the device brand
being set up. Make sure all devices can be operated with
an infrared remote control.
www.urcsupport.com
31

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