Documentation Feedback; Requesting Technical Support; Self-Help Online Tools And Resources - Juniper EX9200 Features Manual

Table 2: Text and Syntax Conventions (continued)
Convention
> (bold right angle bracket)

Documentation Feedback

Requesting Technical Support

Self-Help Online Tools and Resources

Copyright © 2017, Juniper Networks, Inc.
Description
Separates levels in a hierarchy of menu
selections.
We encourage you to provide feedback, comments, and suggestions so that we can
improve the documentation. You can provide feedback by using either of the following
methods:
Online feedback rating system—On any page of the Juniper Networks TechLibrary site
at
http://www.juniper.net/techpubs/index.html
and use the pop-up form to provide us with information about your experience.
Alternately, you can use the online feedback form at
http://www.juniper.net/techpubs/feedback/
E-mail—Send your comments to
or topic name, URL or page number, and software version (if applicable).
Technical product support is available through the Juniper Networks Technical Assistance
Center (JTAC). If you are a customer with an active J-Care or Partner Support Service
support contract, or are covered under warranty, and need post-sales technical support,
you can access our tools and resources online or open a case with JTAC.
JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at
http://www.juniper.net/us/en/local/pdf/resource-guides/7100059-en.pdf
Product warranties—For product warranty information, visit
http://www.juniper.net/support/warranty/
JTAC hours of operation—The JTAC centers have resources available 24 hours a day,
7 days a week, 365 days a year.
For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with the
following features:
Find CSC offerings:
http://www.juniper.net/customers/support/
Search for known bugs:
Find product documentation:
Find solutions and answer questions using our Knowledge Base:
Examples
In the configuration editor hierarchy,
select Protocols>Ospf.
, simply click the stars to rate the content,
.
techpubs-comments@juniper.net
.
http://www2.juniper.net/kb/
http://www.juniper.net/techpubs/
About the Documentation
. Include the document
.
http://kb.juniper.net/
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