Chapter 8 - Ipmobility Application; Ipmobility; How It Works - Toshiba IPEDGE User Manual

IPMobility Application

IPMobility

How it Works

IPedge UG 12/15
The IPMobility Application for Android™ and Apple iPhone™ allows a
mobile device to act as an extension of the IPedge system by providing
incoming and outgoing call features.
Users may also easily access key voice messaging functionality and manage
administration of their voice mailbox without dialing into the voice mail system.
IPMobility does not interfere with the ability to make a phone call or access the
voice mail of the mobile device itself.
The IPMobility Application is available for both Android and Apple mobile
platforms. Most features are available on both device types, and any feature
differences or exceptions are noted in this chapter.
The IPMobility Application does not conflict with the mobile device's ability to
make a phone call or access the mobile carrier's voicemail service.
Key features of the IPMobility Application:
Make outgoing calls using the IPedge telephone service where the dialed
•
party receives the IPedge system telephone number on their Caller ID
Accept incoming calls on a mobile device that were made to an IPedge office
•
telephone number
Transfer or record telephone calls
•
One-touch access to voicemail, saved/deleted items, and incoming faxes
•
Record and send voicemail to an internal extension, set special call flags
•
including future delivery schedule, priority, confidential, and return receipt
notification
Voicemail administration - change recorded name, password, and new user
•
voicemail setup
Setup and record presence-based greetings including default, busy, and
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extended absence
Establish individual forwarding (Follow Me) destinations for each greeting.
•
Destinations reachable if mailbox is called from automated attendant, and
forwarded calls
Do-Not-Disturb (DND) feature will send Automated Attendant calls directly to
•
voicemail when activated
For outgoing calls, IPMobility uses either the Callback or Call-thru process.
Callback
After a destination number is dialed, IPMobility sends a data signal to the IPedge
system over the Internet. IPedge then calls the mobile device and asks the user to
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