Serial Communication - Basler A202K Manual

Troubleshooting
6.2.4 RS-644 Serial Communication
Use the serial communication troubleshooting charts if you think that there is a problem with RS-
644 serial communication or if you have been directed here from another chart.
Serial Communication Chart A
Always switch off power to the system before making or breaking any connection.
The RS-644 port used by the A202
the documentation for your frame grabber. Make sure that you have installed
all software related to the port and that the port has the following settings:
8 data bits, no parity, 1 stop bit, and baud rate = 9600 bps.
Is the port software installed and are the port settings correct?
Start the Camera Configuration Tool and select the Connection Tab.
The RS-644 tree on the tab will show any RS-644 port(s) available on
the frame grabber. Click on an RS-644 port in the tree, click the Open
button, and click the Recognition button.
Does the port name turn red and an "Error opening ..." message
appear in the lower left corner of the tab?
Does a "Can not get camera info" message
appear in the lower left corner of the tab?
Does a "Select Camera" dialog window appear?
No
Select the correct camera type and protocol type from the list, click the
If the Model Tab does not appear or if you can not find your camera in the
list you may need to update the tool. To download the latest version of the
tool go to the Basler web site at www.baslerweb-vc.com.
Once you have downloaded the latest version of the tool, uninstall the old
version of the tool from your computer and install the new version.
Start the Camera Configuration Tool, select the Connection Tab, click on
an RS-644 port in the tree, click the Open button, and click the
The RS-644 port is operating
correctly. Exit this chart.
The contact numbers appear on the title page of this manual.
6-6
(without a BIC)
is located on the frame grabber. Check
k
Yes
No
No
Yes
OK button, and the Model Tab should appear.
Recognition button.
Did you get the Tab to appear?
Yes
Contact Basler Technical Support.
DRAFT
No
Yes
The port is present and can be accessed but the camera is
not responding. Make sure that:
Yes
The camera has power and that the power source meets
the requirements in Section 2.8.
You are using the correct data cable between you
camera and the frame grabber (see Section 2.2).
The wires in the data cable are continuous
The cable connections are firmly seated.
After you made these checks, is the problem still present?
No
Make corrections
and then restart
your computer.
The port is present but the
configuration tool can not access
the port. Make sure that no other
program has access to the port.
No
Yes
Exit this
chart.
BASLER A202
k