Section 5: Troubleshooting; Self-Diagnostic Test; Printer Does Not Print; Ng Is Printed In The Self-Diagnostic Test - Intec CP2020 Configuration Manual

S 5:
ECTION
NOTE
The network addresses used in this manual are shown for
example only. Network addresses used in your installation
should be within the appropriate address range and have the
correct subnet mask for your network segment.
S -D
ELF IAGNOSTIC
P
RINTER DOES NOT PRINT
> Check that your printer is switched on.
> Check the printer status.
> Ensure that the printer is connected to your computer.
NG
IS PRINTED IN THE SELF
If NG is printed in the self-diagnostic test or a Flash ROM Check
Registers NG:
1. Turn the printer off for 15 seconds and then on again.
2. Press the reset button, located close to the Network
Interface Panel at the back of your printer, to re-initialize
it.

TCP/IP

C
OMPUTER CANNOT FIND THE NETWORK INTERFACE CARD
Carry out the following procedures to verify the printer settings:
> Turn the printer off for 15 seconds and then on again.
> Confirm the network interface is enabled on the printer.
> Check there is a response to the PING command.
> Check that the network cable is correctly connected and
that the green LED close to the printer's network interface
is lit. If not, change the cable and try again.
> Run the Self-diagnostic test.
TROUBLESHOOTING
T
EST
-
DIAGNOSTIC TEST
Section 5: troubleshooting > 49