Precautionary Advice - Videx 4000 Series Technical Manual

PRECAUTIONARY ADVICE

o When mounting the GSM antenna, choose a location which is away from human
interaction and away from the intercom panel. Route the GSM antenna cable from
the intercom panel so that it is separate from the power supply cables and
microphone wire.
o Always ensure the power is off to the intercom panel before inserting or removing
the SIM card.
o New SIM cards will need registering before they can be used. Full details of how
this is done can normally be found in the SIM card pack. It will normally require that
the SIM card is inserted into a mobile phone, a number dialled and instructions
followed. While the SIM is in the mobile phone it would be a good time to disable
any PIN codes, call diverts, ring back and disable features such as voicemail and
text alerts. Details of how to do this can be found on the SIM card provider's web
site or by calling their customer services. Please use one of the following SIM card
providers (Vodafone, TMobile, O2 or Orange). We do not recommend using 3 at
this present time.
o To be able to receive text messages from the intercom panel, the SIM card will
require an SMS service centre number. This is normally preinstalled on new SIM
cards but if you are having trouble receiving SMS messages you will need to
confirm this by inserting the SIM card into a telephone and using the telephones
menu options to check it. If a number is not programmed then it should be
programmed while in the telephone (The number can be obtained from the service
provider).
o Voicemail and text alerts must be switched off on the SIM card when using the dial
in to release the door/gate feature. For Vodafone and O2 this can be done while the
SIM card is in the intercom panel. For Orange and T-Mobile the SIM card must be
remove and put into a mobile phone.
o When storing the intercom panel's telephone number in your own mobile phone
avoid using an obvious name such as 'Front Door, or 'My Gate' as this would make
it easy to decipher if your phone was lost or stolen.
o The PIN request feature must be disabled on the SIM card before using it in the
Intercom panel. It is likely on a new SIM card that it will not be enabled but if it is, it
will prevent the system from working at all.
o This product may not be suitable for installation in hospitals, health care facilities or
in the presence of flammable gases or liquids. Seek advice and authorisation before
installing this product in these locations.
IMPORTANT NOTE ABOUT SIM CARD
When using a pay monthly SIM card you must ask the service provider to put a spend limit
(Credit limit) on the account (Vodafone call this service 'spend checker'). This is to
safeguard against possible problems which could result in a large phone bill at the end of
the month. All providers offer this service. You will need to either ring them or e-mail them
to set this up. Automatic top ups should also have a monthly limit. We would suggest a
limit of £50.00 which should be more than enough.
PAGE 5 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.8