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General Product Information
Keysight Support, Services, and Assistance
Keysight Support, Services, and Assistance
Information on the following topics is included in this section.
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Service and Support Options
The analyzer's standard warranty is a one-year return to Keysight
Technologies service warranty.
There are other repair and calibration options available from Keysight
Technologies. Contact Keysight for additional information on available
service agreements for this product. Refer to
page
Calibration Options
The calibration options listed below are supported by Keysight Technologies.
The calibrations may be performed by Keysight Technologies or a qualified
customer may perform the calibrations. See
the N9923A.
Commercial Calibration Certificate with Test Data
A complete set of measurements that test the analyzer to the manufacturer's
published specifications. It includes a calibration label, a calibration certificate,
and the corresponding calibration data report. This calibration conforms to
ISO 9001.
ISO 17025 Standards Compliant Calibration
A complete set of measurements that test the analyzer to the manufacturer's
published specifications. It includes a calibration label, an ISO 17025
calibration certificate, and the corresponding calibration data, measurement
uncertainties, and guardbands on all customer specifications. This calibration
conforms to ISO 17025 and ISO 9001.
This calibration option is available at the time of purchase or can be obtained
later by sending your analyzer to Keysight for calibration. Refer to
Your Analyzer to Keysight for Service or
Keysight N9923A Service Guide
"Service and Support Options"
"Calibration Options"
"Contacting Keysight"
"Shipping Your Analyzer to Keysight for Service or Repair"
2-6.
"Contacting Keysight" on
Chapter 3
for details on testing
Repair".
"Shipping
2-5
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Troubleshooting
