ORiNOCO 200 User Manual page 64

Troubleshooting
General Device Failure
Description
Impact
Action
Defective Device
Description
Impact
Action
8-10
A hardware and/or software defect prevents your Access Point
from operating normally.
No communication
Read the Event Log of the Management Tool and take
appropriate action.
Perform a Reload to Factory Defaults.
If that does not solve your problem, Reload Access Point
Software.
If this doesn't solve your problem, contact ORiNOCO
Technical Support at 1-866-674-6626 (prompt 2). Have your
serial number handy. The serial number should be on the
identification label located on the bottom panel of the unit,
labeled "Sn", and conform to the following format:
yyAAxxxxxxxx
. Technical Support will be unable to
respond to your inquiry without this information.
A hardware defect prevents your Access Point from operating
normally.
No communication
Contact ORiNOCO Technical Support at 1-866-674-6626
(prompt 2). Have your serial number handy. The serial
number should be on the identification label located on the
bottom panel of the unit, labeled "Sn", and conform to the
yyAAxxxxxxxx
following format:
be unable to respond to your inquiry without this information.
. Technical Support will