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Troubleshooting
Wireless Communication Error
Description
Impact
Action
Minor Configuration Error
Description
Impact
Action
8-8
The device is working properly, but a communication error
prevents you from connecting to the network. Most probable
cause is a configuration mismatch of either the Network Name
(SSID), and/or Encryption Key between your PC Card station
and the Access Point.
Wireless connection OK, but restricted communication.
Verify that the Network Name (also known as SSID) of your
PC Card matches the Network Name of your Access Point
(located on the bottom panel of the unit).
Verify that the Encryption Key of your PC Card matches the
Encryption Key of your Access Point.
If this doesn't solve your problem, contact ORiNOCO
Technical Support at 1-866-674-6626 (prompt 2). Have your
serial number handy. The serial number should be on the
identification label located on the bottom panel of the unit,
labeled "Sn", and conform to the following format:
yyAAxxxxxxxx
. Technical Support will be unable to
respond to your inquiry without this information.
Minor configuration/operation error.
Communication operational but restricted.
Read the Event Log of the Management Tool and take
appropriate action.
Perform a Hardware Reset. Press the button labeled
"RESET" on the bottom panel of the unit.
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