Polycom VVX 500 Quick User Manual page 3

Ending Calls
To end an active call, replace the handset,
or press or . Or, tap
To end a held call, navigate to
and highlight the held call. Tap Resume,
and tap End Call.
Holding Calls
From Lines, Calls, or Active Call view,
press Hold or . If you're in Calls view,
emember to highlight the call first. To
resume a held call, tap
either Lines or Calls view.
Transferring Calls
From Lines, Calls, or Active Call view, tap
Transfer, and call the other party. When
you hear the ringback sound, or after you
talk with the other party, tap Transfer.
Tip: Saving Recent Callers to
Your Directory
From your Recent Calls list, tap
next to the call, and tap Save. Enter
additional information and tap Save.
FAVORITES
Favorites are contacts you want quick access to. Your Favorites list displays all your
Favorites. A smaller number of Favorites displays in Lines view, and when you tap the
phone Line from Home view.
• To view your Favorites list: Tap
from Home view, and tap Favorites.
• To make a contact a Favorite: Navigate
to your Contact Directory and tap the
contact. Tap Add to
Yes to confirm.
VIEWING RECENT CALLS
To view your Recent Calls list, tap
From the Recent Calls list, tap
calls, or tap a call record to call the person.
End Call.
Calls view
Resume from
New Call
Favorites, and tap
Directories
to sort and order calls, tap
Polycom VVX 500 Quick User Guide
Forwarding Calls
To enable call forwarding, tap
from Home or Lines view. Tap the
forwarding type to enable, type a
forwarding number, and tap Enable.
To disable call forwarding, tap
from Home or Lines view, tap the
forwarding type to disable, and tap
Disable.
To enable per-call forwarding: As your
phone rings, tap Forward, enter the
forwarding number, and tap Forward.
Placing Conference Calls
Call the first party, and after the call
connects, tap Confrnc. Then, dial and
connect with the second party and tap
Confrnc again.
From Lines or Calls view, you can:
• Tap Hold to hold all participants.
• Tap End Call to remove yourself from
the call, but keep the other participants
connected.
• Tap Manage to manage each
participant.
• Tap Split to end
• To dial a Favorite: Tap the Favorite
from Home or Lines view, or from your
Favorites list.
• To reorder your Favorites list: Update the
contact's Favorite Index number in the
Contact Directory.
from Home view, and tap
Knowledge Base: Polycom VVX 500 Quick User Guide | Page 3
Forward
Forward
Recent Calls.
to display only certain