Polycom VVX 500 Quick Reference Manual

VVX 500 & 600 Phone Quick Reference Guide
The Polycom VVX 500 & 600 phones improve productivity through a touch-screen
interface. The VVX 600 phone is also Bluetooth enabled.

Incoming Calls

Answer a call:
When you have an incoming call, a
call window will appear on the phone
screen.
There are three ways to answer a call:
• Pick up the handset.
• Select Answer on the Call window.
• Select the headset button.
Ignore a call:
• Select Ignore or Silence on the
Incoming Calls window.
• Your phone will stop ringing and the
Home or Calls view will display.
Forward a call:
• Select Forward on the Incoming
Calls window.
• Enter the forwarding number, and
press Forward.
Reject a call:
• Select Reject on the Incoming Calls
window.
Transfer a call:
• From the Lines, Calls or Active Call
view, tap Transfer and call the other
person.
• When you hear the ringback sound
or have spoken with the other party,
tap Transfer.
Hold a call:
• From the Lines, Calls or Active Call
view, tap Hold. If you are in the Calls
view, make sure to highlight the call
first.
Resume a held call:
• Navigate to the Calls view and
highlight the held call.
• Tap Resume.
Activate Do Not Disturb (DND):
• Press the DND icon from the Home
view. A red circle will appear on the
icon.
Disable DND:
• Press the DND icon to disable. A
white circle will appear on the icon.