Polycom VVX 500 Quick User Manual page 2

Calls View
If your phone has multiple calls, or one
held call, you can access Calls view.
Call color indicates status:
• Dark Green—Active call
• Dark Blue—Incoming and held calls
• Bright Green—Active call is highlighted
• Bright Blue—Incoming or held call is
highlighted
Tap a call to highlight it. The soft keys
control the highlighted call.
ENTERING DATA
Use the onscreen keyboard or the dialpad keys to enter information. To backspace, tap
. To use the onscreen keyboard, tap
To type with the dialpad keys, press
a dialpad key repeatedly to view the
character options and stop to select.
ABOUT CALLS
Only one call can be active at one time. You can use the handset, speaker phone, or
headset for calls. During a call, you can change modes by picking up the handset or by
pressing or
Placing Calls
Pick up the handset, or press
Enter the phone number, and tap
• From Lines view: Press the phone Line
key, enter the phone number, and tap
.
• From Home view: Tap
the phone number, and tap
Page 2 | Knowledge Base: Polycom VVX 500 Quick User Guide
.
or
New Call, enter
.
Active Call View
If your phone only has one call—and it's
active—you can access Active Call view.
ACTIVE
INCOMING
HELD
HELD
Tip: Returning to Your Calls
If you navigate away from your
call(s), tap
Calls view again.
Tip: What Does a Green Star Mean?
A green star,
.
To type other characters, press
or Mode. When using the dial pad keys,
use the 1, *, 0, and
Answering Calls
To answer with the speaker phone, press
.
or tap Answer. To answer with the
.
handset, pick up the handset. To answer
with a headset, press
To answer a new call while on an active
call, press
held.
to see Active Call or
, indicates a Favorite.
# keys.
.
Answer. The current call will be
Encoding