Polycom VVx 500 Quick Start Manual

Polycom VVX 500
® ®
Business Media Phone

Quick Start Guide

About the Touchscreen
Tap to select and highlight screen items. To scroll,
touch the screen, and swipe your finger up, down,
right, or left. To go back to a previous screen, tap
Back.
Phone Views
Your phone has four main Views: Home, Calls, Active
Call, and Lines view (the default). You can access
Home and Lines view at any time. If your phone has
one or more calls, you can also access Calls or Active
Call view.
To change Views:
• For Home view, press
• From Home view, press to alternate
between Home and Lines view, or, if you
have one or more calls, between Home and
either Calls or Active Call view
• To switch between Lines and either Calls or
Active Call view, swipe the screen
Home View
Home view displays icons you can tap to access
phone functions. Touch and hold the Page Indicator
(shown next) to display more or fewer icons. You can
also swipe the screen to display more icons.
From Home view, tap the phone Line to display your
phone Lines and Favorites (shown next). To go back,
tap Close (shown next).
Lines View
Lines view displays phone Lines, Favorites, and soft
keys.
If your phone is idle, you can:
• Tap the phone Line to access the Dialer
• Swipe to switch between Lines view and the
Browser (if enabled on your phone)
Active Call View
If your phone only has one call-and it's active-you
can access Active Call view.
Calls View
If your phone has multiple calls, or one held call, you
can access Calls view.
Call color indicates status:
• Dark green-Active call
• Dark blue-Incoming and held calls
• Bright green-Active call is highlighted
• Bright blue-Incoming or held call is
highlighted
Tap a call to highlight it. The soft keys control the
highlighted call.

Entering Data

Use the onscreen keyboard or the dialpad keys to
enter information. To backspace, tap .
To use the onscreen keyboard, tap .
To type with the dialpad keys, press a dialpad key
repeatedly to view the character options and stop
to select. To type other characters, tap Encoding or
Mode. When using the dialpad keys, use the 1, *, 0,
and # keys.
About Calls
Only one call can be active at one time.
You can use the handset, speakerphone, or headset
for calls. During a call, you can change modes by
picking up the handset, or by pressing or .
Tip: Returning to Your Calls
If you navigate away from your call(s),
tap to see Active Call or Calls
view again.
Note: About Headsets
Your phone supports wired and
wireless headsets, including
electronic hookswitch (EHS)
headsets. VVX 600 phones
also support Bluetooth headsets.
For connection directions,
refer to your headset documentation.
For more information, see Using
Headsets with Polycom Phones,
available from http://support.polycom.
com/UCEngAdvisories.
Placing Calls
Pick up the handset, or press or . Enter the
phone number, and tap .
From Lines view: Tap the phone Line, enter the phone
number, and tap .
From Home view: Tap New Call, enter the phone
number, and tap .
Timesaver: Placing Calls Quickly
Tap a recent call or Favorite, or tap
a contact's phone number in the
Contact Directory.

Answering Calls

To answer with the speakerphone, press or tap
Answer. To answer with the handset, pick up the
handset. To answer with a headset, press .
To answer a new call while on an active call, tap
Answer. The current call will be held.