Checking Server Status Screen For Error Messages; Restarting Idrac; Resetting Idrac Using Idrac Web Interface; Resetting Idrac Using Racadm - Dell iDRAC 8 User Manual

10. If you have selected Network, enter the network location details.
11. Select the I agree to allow SupportAssist to use this data option and click Export to export the data to the specified location.
Generating SupportAssist Collection manually using RACADM
To generate the SupportAssist Collection by using RACADM, use the techsupreport subcommand. For more information, see the
iDRAC RACADM Command Line Reference Guide available at dell.com/esmmanuals.

Checking server status screen for error messages

When a flashing amber LED is blinking, and a particular server has an error, the main Server Status Screen on the LCD highlights the
affected server in orange. Use the LCD navigation buttons to highlight the affected server, then click the center button. Error and
warning messages will be displayed on the second line. For the list of error messages displayed on the LCD panel, see the server's
Owner's Manual.

Restarting iDRAC

You can perform a hard or soft iDRAC restart without turning off the server:
• Hard restart — On the server, press and hold the LED button for 15 seconds.
• Soft restart — Using iDRAC Web interface or RACADM.

Resetting iDRAC using iDRAC web interface

To restart iDRAC, do one of the following in the iDRAC Web interface:
• Go to Overview → Server → Summary. Under Quick Launch Tasks, click Reset iDRAC.
• Go to Overview → Server → Troubleshooting → Diagnostics. Click Reset iDRAC.

Resetting iDRAC using RACADM

To restart iDRAC, use the racreset command. For more information, see the RACADM Reference Guide for iDRAC and CMC
available at dell.com/support/manuals.

Erasing system and user data

You can erase system component(s) and user data for those components. The system components include:
• Lifecycle Controller Data
• Embedded Diagnostics
• Embedded OS Driver Pack
• BIOS reset to default
• iDRAC reset to default
Before performing system erase, ensure that:
• You have iDRAC Server Control privilege.
• Lifecycle Controller is enabled.
The Lifecycle Controller Data option erases any content such as the LC Log, configuration database, rollback firmware, factory as-
shipped logs, and the configuration information from the FP SPI (or management riser).
NOTE: The Lifecycle Controller log contains the information about the system erase request and any information
generated when the iDRAC restarts. All previous information is removed.
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