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11.4 When a function does not work
11.4.1 General
Problem
The unit does not
work.
The recording paper
exit fills up quickly or
the recording paper
does not stack
properly in the
recording paper exit.
The recording paper in
the paper input tray is
not fed into the unit
properly.
I cannot adjust the
volume, display items
stored in the address
book.
Multiple sheets of
recording paper are
fed at once.
A printing error is
displayed while using
the following.
– PC FAX (
)
– Remote Control
– Wireless LAN setting
tool (
)
Multi-Function Station
does not work
properly.
I cannot install or
uninstall Multi-
Function Station.
I cannot view the
operating instructions
using Multi-Function
Station.
Cause & Solution
• Check the connections (page 28, page 33).
• High humidity may cause the recording paper to curl. Try turning the paper
over and re-inserting it. If paper curl is excessive, please remove it from the
recording paper exit. If you still have this problem, please try with freshly
unpacked paper.
• If the centre of the recording paper guide is pinched too much, it could cause a
paper feeding error.
• The unit is set to scan mode or copy mode. Set the unit to fax mode. If you still
have this problem, contact our service personnel.
• If the recording paper is poorly cut, multiple sheets may be fed at once. Fan
the paper thoroughly and try again. If you cannot solve the problem, reduce the
amount of recording paper inside the tray, and try again.
• The printer driver is used for PC FAX, Remote Control and wireless LAN
setting tool. Transmission errors will be displayed as printing errors.
• If the USB cable is connected to a USB hub, connect the cable directly to the
USB interface connector on your computer.
• Make sure you have installed the latest Service Pack available for the version
of Windows installed on your computer. See the Microsoft web site for details.
• Check that your computer has enough memory and hard disk space. If your
computer warns that there is insufficient memory, close other applications. If
there is not enough space on the hard disk, delete unnecessary files.
• Uninstall Multi-Function Station once, and re-install it.
• Some of the files needed to install or uninstall Multi-Function Station may be
corrupted. Use the MfsCleaner utility (found on the supplied CD-ROM) to solve
the problem.
1.
Insert the supplied CD-ROM into your CD-ROM drive.
– The setup program will start automatically.
2.
[Tools]
[Cleanup Tool]
3.
Click [Clean], and then click [Yes] to restart the computer.
Note
• To install Multi-Function Station again, see page 33.
• Install the operating instructions on your computer beforehand (page 34).
11.4 When a function does not work
Operating Instructions
155
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