Panasonic DP-MB350 Operating Instructions Manual
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Panasonic DP-MB350 Operating Instructions Manual

Panasonic multi-function printer operating instructions
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Operating Instructions

Multi-Function Printer
DP-MB350
Model No.
Do NOT connect the unit to a computer with the USB cable until prompted to do so during the
setup of Multi-Function Station (CD-ROM).
1
2
L This unit is compatible with Caller ID. You must subscribe to the appropriate service offered
by your service provider/telephone company.

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Summary of Contents for Panasonic DP-MB350

  • Page 1: Operating Instructions

    Operating Instructions Multi-Function Printer DP-MB350 Model No. Do NOT connect the unit to a computer with the USB cable until prompted to do so during the setup of Multi-Function Station (CD-ROM). L This unit is compatible with Caller ID. You must subscribe to the appropriate service offered...
  • Page 2 Thank you for purchasing a Panasonic product. You can select the English or Spanish language. The display and reports will be in the selected language. The default setting is English. If you want to change the setting, see feature #110 on page 58.

  • Page 3: Important Information

    Important Information Important Information 1For assistance, please contact an authorized Panasonic dealer. For your safety Laser radiation The printer of this unit utilizes a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

  • Page 4: Illegal Copies

    The unit is heavy. It is highly recommended that two people handle this unit. When moving the unit, hold by the grips (2) on both sides. For assistance, please contact an authorized Panasonic dealer. Illegal copies L It is unlawful to make copies of certain documents.

  • Page 5: Table Of Contents

    1. Introduction and Installation 1. Table of Contents Accessories Supplied accessories ... 7 Accessory information ... 7 Finding the Controls Button descriptions... 8 Display descriptions ... 9 Overview ... 10 Installation Toner cartridge and drum cartridge... 11 Recording paper... 14 2.
  • Page 6 Table of Contents Troubleshooting 11.3 When a function does not work ... 85 12.Paper Jams Jams 12.1 Recording paper jam ... 94 12.2 Document jams (Automatic document feeder) ... 100 13.Cleaning Cleaning 13.1 Cleaning the white plates and glass... 101 13.2 Cleaning the document feeder rollers...

  • Page 7: Introduction And Installation

    Accessories 1 Introduction and Installation 1For assistance, please contact an authorized Panasonic dealer. 1.1 Supplied accessories 1 Toner cartridge 2 Drum cartridge (DQ-DCB020) 3 CD-ROM 4 Quick reference guide (PNJKMB300Z) (English– PNQW1864Z) (Spanish– PNQW1865Z) 5 Power cord 6 Telephone line cord...

  • Page 8: Button Descriptions

    When you press {Monitor} while receiving a call, you will be able to hear the other party, but the other party will not be able to hear you. For assistance, please contact an authorized Panasonic dealer. {Flash} L To access special telephone services or for transferring extension calls.

  • Page 9: Display Descriptions

    To select a menu item not shown on the current page, scroll up or down by using the navigator key. For assistance, please contact an authorized Panasonic dealer. 1. Introduction and Installation 1.4.1 Display and buttons The following buttons can be used to navigate through operations or to select items shown on the display.

  • Page 10: Overview

    For letter-size, just open the stacker (no need to slide it). L The A4/letter paper stacker may not be shown in all illustrations. For assistance, please contact an authorized Panasonic dealer. 1.5.2 Rear view A Telephone line jack B External telephone jack...

  • Page 11: Toner Cartridge And Drum Cartridge

    L We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of a non-Panasonic toner cartridge and drum cartridge. L Do not add toner to the toner cartridge.
  • Page 12 L During or immediately after printing, the fuser unit (k) gets hot. Wait until the fuser unit cools down. For assistance, please contact an authorized Panasonic dealer. Install the drum and toner unit (l) by holding the center handle. L Make sure that the arrows (m) match to install the drum and toner unit correctly.
  • Page 13 3 times to clean the inside of the drum cartridge. Repeat this for the right groove (p). For assistance, please contact an authorized Panasonic dealer. Note: L Be sure to clean all the way to the edge of each groove.

  • Page 14: Recording Paper

    If you print using moist paper, it may cause paper jam. For assistance, please contact an authorized Panasonic dealer. Pull the standard input tray (1) until it clicks into place, then pull it completely out, lifting the front part of the tray.
  • Page 15 (7). The paper should not be loaded over the tab (8). For assistance, please contact an authorized Panasonic dealer. Insert the standard input tray into the unit, lifting the front part of the tray. Then push it completely into the unit.
  • Page 16 1. Introduction and Installation Do not touch the plate (9) on the left side of the standard input tray. Approx. 4.8 kg (10.6 lb) For assistance, please contact an authorized Panasonic dealer.

  • Page 17: Preparation

    2For assistance, please contact an authorized Panasonic dealer. Connections and Setup 2 Preparation 2.1 Connections Caution: L When you operate this product, the power outlet should be near the product and easily accessible. 1 Power cord L Connect to a power outlet (120 V, 60 Hz).

  • Page 18: Turning The Power Switch On

    2. Preparation 2.2 Turning the power switch ON Turn the power switch to the ON position (1). For assistance, please contact an authorized Panasonic dealer. 2.3 Dialing mode If you cannot dial (page 42), change this setting according to your telephone line service.

  • Page 19: Selecting The Operation Mode (Scan/Copy/Fax)

    L You can change the default operation mode (feature #463 on page 60) and the timer before returning to the default operation mode (feature #464 on page 60). For assistance, please contact an authorized Panasonic dealer. Document Requirements 2.5 Setting the original 2.5.1 Using the scanner glass Open the document cover (1).

  • Page 20: Using The Automatic Document Feeder

    Make a copy of the document using the scanner glass and set the copy. L Available document size, document weight and effective scanning area are as follows: For assistance, please contact an authorized Panasonic dealer. Minimum document size 128 mm (5")

  • Page 21: Adjusting The Volume

    1. While using the monitor, press {V} or {^} repeatedly to select “Monitor Volume”. 2. Press {<} or {>}. For assistance, please contact an authorized Panasonic dealer. Initial Programming 2.7 Date and time We recommend you to set the date and time. The other party will receive your unit’s date and time as the header...

  • Page 22: Your Logo

    2. Preparation L You can turn this feature OFF (feature #226 on page 59). For assistance, please contact an authorized Panasonic dealer. 2.8 Your logo You can program your logo (name, company name, etc.) so that it appears on the top of each page sent.

  • Page 23: Your Fax Number

    Press {<} or {>} to move the cursor to the incorrect number, and make the correction. L To erase all numbers, press and hold {Back}. For assistance, please contact an authorized Panasonic dealer. 2.10 Configuring the unit to access the LAN...

  • Page 24: Installing Multi-Function Station

    USB is assigned as the default computer for PC fax reception. L To select the desired computer easily, change the PC name beforehand (page 27). For assistance, please contact an authorized Panasonic dealer. 2.11 Installing Multi-Function Station 2.11.1 Required computer environment...
  • Page 25 1. [Connect directly with a USB cable.] i [Next] L The [Connect Device] dialog box will appear. For assistance, please contact an authorized Panasonic dealer. 2. Connect the unit to a computer with the USB cable (1), then click [Next].

  • Page 26: Starting Multi-Function Station

    Multi-Function Station. [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [Uninstall]. Then follow the on-screen instructions. For assistance, please contact an authorized Panasonic dealer.
  • Page 27 [Internet Options] i [Programs] i [E-mail] 2. Select the desired MAPI-compliant Email software such as [Outlook Express], etc. i [OK] For assistance, please contact an authorized Panasonic dealer. For Windows XP: 1. [Start] i [Control Panel] i [Internet Options] i [Programs] i [E-mail] 2.

  • Page 28: Printer

    3. Printer 3 Printer Printer 3.1 Printing from Windows applications You can print a file created in a Windows application. For example, to print from WordPad, proceed as follows: Open the document you want to print. Select [Print...] from the [File] menu. L The [Print] dialog box will appear.

  • Page 29: Printing A Received Email Attachment Automatically (Lan Connection Only)

    Click [Print] or [OK]. 3.1.2 Printing on special media You can print not only on plain paper but also on special media (transparencies / labels). L Please refer to page 104 for information on recording paper. L To load paper, see page 14. To print on transparencies Use transparencies designed for laser printing.
  • Page 30 3. Printer Close the web browser. Note: L This feature can be programmed only through the web browser interface (page 57). L To view the recent scan to email print information, click [List] next to [Email Print Log] (page 76). L If the attached file is too large or is in an unsupported format, it will not be printed properly.

  • Page 31: Scanner

    4 Scanner Scanner 4.1 Scanning from the unit (Push Scan) You can easily scan the document by using the operation panel on the unit. You can select one of the following scanning modes depending on how you intend to use the scanned image.
  • Page 32 4. Scanner 4.1.2 Scan to save as a file Set the original (page 19). {Scan} Press {V} or {^} repeatedly to select “PC”. i {Set} For USB connection: Press {V} or {^} repeatedly to select “USB Host”. i {Set} For LAN connection: Press {V} or {^} repeatedly to select the computer to which you want to send the scanned image.
  • Page 33 Set the original (page 19). {Scan} Press {V} or {^} repeatedly to select “Email Address”. i {Set} Enter the destination email address. Using navigator key: Press {V}, {^}, {<} or {>} repeatedly to select the desired destination. Using dial keypad: 1.

  • Page 34: Scanning From A Computer (Pull Scan)

    4. Scanner 4.2 Scanning from a computer (Pull Scan) Note: L When scanning a document, we recommend using the scanner glass rather than the automatic document feeder for better results. L Do not open the document cover when scanning a document with the automatic document feeder.
  • Page 35 L You can move, copy and delete a file or page. 4.2.3 Using other applications Multi-Function Station includes a TWAIN and WIA compliant scanner driver. You can also scan using other applications that support TWAIN or WIA scanning. For scanning example, proceed as follows: Set the original (page 19).

  • Page 36: Copier

    5. Copier 5 Copier Copy 5.1 Making a copy 5.1.1 Using the scanner glass {Copy} {Set}{ V }{^}{<}{>} {Fax Auto Answer} {Stop} If the {Copy} light is OFF, turn it ON by pressing {Copy}. Set the original (page 19). If necessary, change the copy settings according to the type of document.
  • Page 37 – N in 1 feature (page 40) – Separate N in 1 feature (page 40) – Booklet feature (page 41) L You can hold the previous zoom setting (feature #468 on page 67). L When using the scanner glass, the unit will only enlarge the right top corner of the document starting from the m mark on the unit.

  • Page 38: More Copying Features

    5. Copier 5.2 More copying features L Make sure that the {Copy} light is ON. 5.2.1 Collate copy The unit can collate multiple copies in the same order as the original document pages. Set the original (page 19). Press {V} or {^} repeatedly to select “Copies”. Enter the number of copies (up to 99).
  • Page 39 L Other copy settings are also available. See page 36 for details. 6. When using the scanner glass: 1. {Start} L The unit will scan 1 page. 2. Place the next document on the scanner glass and press {Set}. L The unit will start copying. When using the automatic document feeder: {Start} 7.
  • Page 40 5. Copier L Other copy settings are also available. See page 36 for details. Quick ID copy feature: 1. {Start} L The unit will scan 1 page. 2. Place the next document on the scanner glass and press {Set}. Repeat this until all the documents are scanned.

  • Page 41: Copy Reservation

    8. After you finish copying, press {Stop} to reset this feature. 5.2.6 Booklet feature You can make copies, and then fold them in half to create booklets. The documents will be reduced to fit the recording paper. Set the original (page 19). Press {V} or {^} repeatedly to select “Page Layout”.

  • Page 42: Fax

    6. Fax 6 Fax Sending Faxes 6.1 Sending a fax manually 6.1.1 Using the scanner glass By using the scanner glass, you can send a page from booklets or small size paper that cannot be sent with the automatic document feeder. {Fax} {Redial} {Set}{ V }{^}{<}{>}...
  • Page 43 make sure that feature #401 is activated (page 62). For an explanation of the messages, see page 81. Printing a journal report A journal report provides you with a printed record of the 30 most recent faxes. To print it manually, see page 103. To print it automatically after every 30 new fax transmissions and receptions, make sure feature #402 is activated (page 62).

  • Page 44: Storing Items For The Navigator Directory

    6. Fax 6.2 Storing items for the navigator directory The unit provides a navigator directory (300 items). {Menu} {Set} { V }{^}{<}{>} 6.2.1 Storing navigator directory items {Menu} Press {V} or {^} repeatedly to select “Directory Set”. Press {<} or {>} repeatedly to select “New Addition”.

  • Page 45: Sending A Fax Using Navigator Directory

    6.3 Sending a fax using navigator directory Before using this feature, store the desired names and telephone numbers into the navigator directory (page 44). L Make sure that the {Fax} light is ON. 6.3.1 Using the scanner glass Set the original (page 19). Press {<} or {>} to initiate the navigator directory.

  • Page 46: Sending The Same Document To Pre- Programmed Parties

    6. Fax L To add other items, repeat this step (up to 20 items). {Back} i {Menu} 6.4.3 Erasing a stored item from the broadcast memory {Menu} Press {V} or {^} repeatedly to select “Directory Set”. Press {<} or {>} repeatedly to select “Broadcast”.

  • Page 47: Sending An Electronic Document As A Fax Message From Your Computer

    6.5 Sending an electronic document as a fax message from your computer You can access the fax function from a Windows application using Multi-Function Station. For example, to send a document created from WordPad, proceed as follows. Open the document you want to send. Select [Print...] from the [File] menu.

  • Page 48: Receiving A Fax Manually - Auto Answer Off

    6. Fax 6.7 Receiving a fax manually – Auto answer OFF Important: L Use this mode with an extension telephone. 6.7.1 Activating TEL mode Set the unit to TEL mode by pressing {Fax Auto Answer} repeatedly to display “Tel Mode”. L The {Fax Auto Answer} light turns OFF.
  • Page 49 Keypad Action Returns to the previous page (only available for multiple pages) Goes to the next page (only available for multiple pages) Enlarges an image Reduces an image Rotates an image (90 °, 180 °, 270 °) Scrolls an image {^}{V}{<}{>} 6.8.2 Printing a fax document {Advance}...

  • Page 50: Using The Unit With An Answering Machine

    6. Fax 6.9 Using the unit with an answering machine 6.9.1 Setting up the unit and an answering machine Connect the answering machine (1). L An answering machine is not supplied. L Remove the stopper (2) if attached. Set the number of rings on the answering machine to 4 rings or less.

  • Page 51: Junk Fax Prohibitor (Preventing Fax Reception From Undesired Callers)

    6.10 Junk fax prohibitor (preventing fax reception from undesired callers) If you subscribe to Caller ID service (page 54), this feature prevents fax reception from calls that do not show caller information. Additionally, the unit will not accept faxes originating from numbers that match the ones on a programmable junk fax prohibitor list.

  • Page 52: Receiving A Fax On Your Computer

    6. Fax 6.11 Receiving a fax on your computer You can receive a fax document on your computer. The received fax document is saved as an image file (TIFF- G4 format). Important: L Make sure the PC fax setting is set to “Always” or “Connected”...
  • Page 53 Enter the web fax preview access code (feature #450 on page 52). i [Submit] L A list of the received fax documents will be displayed. Click the desired icon to preview, print or save a fax document. L While previewing the document, you can manipulate the fax document (Example: enlarge, rotate etc.).

  • Page 54: Caller Id

    7. Caller ID Caller ID 7 Caller ID 7.1 Caller ID service This unit is compatible with the Caller ID service offered by your local telephone company. To use this unit’s Caller ID features, you must subscribe to a Caller ID service. Make sure the following ring count is set to 2 or more rings beforehand.

  • Page 55: Erasing Caller Information

    7.3 Erasing caller information 7.3.1 Erasing all caller information {Menu} Press {V} or {^} repeatedly to select “Caller Setup”. i {Set} L “Erase All OK?” will be displayed. L To cancel erasing, press {Stop}, then press {Menu}. {Set} Press {Menu} to exit. 7.3.2 Erasing specific caller information {Caller ID} Press {V} or {^} repeatedly to select the desired...

  • Page 56: Distinctive Ring

    8. Distinctive Ring 8 Distinctive Ring Distinctive Ring 8.1 Distinctive Ring service When a call is made to one of your phone numbers, the telephone company sends a ring pattern to your telephone line to indicate which number the call is intended for.

  • Page 57: Programmable Features

    9 Programmable Features Features Summary 9.1 Programming {Menu} {Set} {Menu} Press {#} and the 3-digit code (page 58 to page 74). Press the appropriate selection to display the desired setting. L This step will vary depending on the feature. {Set} Press {Menu} to exit.

  • Page 58: Basic Features

    9. Programmable Features 9.2 Basic features Feature/Code Setting the date and time {#}{1}{0}{1} Setting your logo {#}{1}{0}{2} Setting your fax number {#}{1}{0}{3} Selecting the language {#}{1}{1}{0} Setting the dialing mode {#}{1}{2}{0} Setting flash time {#}{1}{2}{1} Changing the password for feature programming via remote operation {#}{1}{5}{5} Selection...
  • Page 59 Feature/Code Setting the toner maintenance time {#}{1}{5}{8} Resetting all features (and deleting all data in memory) {#}{1}{5}{9} Setting the ringer pattern {#}{1}{6}{1} Changing the ring count in FAX ONLY mode {#}{2}{1}{0} Setting the Caller ID list to print automatically {#}{2}{1}{6} Setting the time adjustment {#}{2}{2}{6} Setting the recording paper...
  • Page 60 9. Programmable Features Feature/Code Setting the recording paper type {#}{3}{8}{3} Setting the paper input tray to use for lists and reports printing {#}{3}{9}{0} Setting the waiting time for the power save mode {#}{4}{0}{3} Holding the previous contrast setting {#}{4}{6}{2} Setting the default operation mode {#}{4}{6}{3} Setting the default operation...
  • Page 61 Feature/Code Setting toner save feature {#}{4}{8}{2} Viewing the counter {#}{4}{8}{4} Selection {0} “Off” (default): Deactivates this feature. {1} “On”: The toner cartridge will last longer. Note: L This feature may lower the print quality by reducing toner consumption. L This setting is valid for copying, and when the unit automatically prints reports/lists.

  • Page 62: Fax Features

    9. Programmable Features 9.3 Fax features Feature/Code Erasing all items stored for the navigator directory {#}{2}{8}{9} Printing a confirmation report {#}{4}{0}{1} Setting the journal report to print automatically {#}{4}{0}{2} Sending documents overseas {#}{4}{1}{1} Selection {0} “No” (default) {1} “Yes” L Disconnect the telephone line cord, USB cable and LAN cable before activating this feature.
  • Page 63 Feature/Code Sending a fax at a specific time {#}{4}{1}{2} Setting the Error Correction Mode (ECM) {#}{4}{1}{3} Setting the connecting tone {#}{4}{1}{6} Setting the maximum fax speed {#}{4}{1}{8} Activating the Distinctive Ring feature {#}{4}{3}{0} Selection This feature allows you to take advantage of low-cost calling hours offered by your telephone company.
  • Page 64 9. Programmable Features Feature/Code Setting the ring pattern for fax (Distinctive Ring feature) {#}{4}{3}{1} Setting auto reduction feature {#}{4}{3}{2} Changing the fax activation code {#}{4}{3}{4} Setting the memory reception alert {#}{4}{3}{7} Setting friendly reception {#}{4}{3}{8} Setting the paper input tray to use for printing received faxes {#}{4}{4}{0}...
  • Page 65 Feature/Code Receiving a fax into the computer {#}{4}{4}{2} Setting the computer for PC fax reception {#}{4}{4}{3} Sending legal size documents using the scanner glass {#}{4}{4}{5} Setting the fax preview mode {#}{4}{4}{8} Deleting received fax documents automatically {#}{4}{4}{9} Setting the web fax preview access code {#}{4}{5}{0} Resetting fax features to their...
  • Page 66 9. Programmable Features Feature/Code Setting the information for saving a fax document as an email attachment (via an email server) (LAN connection only) L This feature can be programmed only through the web browser interface. Registering the email destinations (via an email server) (LAN connection only) L This feature can be...

  • Page 67: Copy Features

    9.4 Copy features Feature/Code Setting the paper input tray to use for copy {#}{4}{6}{0} Changing the default copy resolution {#}{4}{6}{1} Holding the previous page layout setting {#}{4}{6}{7} Holding the previous zoom setting {#}{4}{6}{8} Holding the previous collate setting {#}{4}{6}{9} Holding the previous duplex setting {#}{4}{7}{0} Selection...
  • Page 68 9. Programmable Features Feature/Code Setting the paper input tray prompt for copy {#}{4}{7}{1} Selection This feature will be displayed only when the lower input tray is installed (page 79). {0} “Off”: Deactivates this feature. {1} “Auto” (default): When making a copy, you will be prompted to select the desired paper input tray if the recording paper size setting is different for the standard input tray (feature #380 on page 59) and the lower input tray (feature #382 on page 59).

  • Page 69: Pc Print Features

    9.5 PC print features Feature/Code Setting the paper input tray in {#}{7}{6}{0} Setting the number of copies in PCL {#}{7}{6}{2} Setting the recording paper size in PCL {#}{7}{6}{3} Setting the image reduction feature in PCL {#}{7}{6}{4} Setting the recording paper direction in PCL {#}{7}{6}{5} Setting the A4 wide feature in...
  • Page 70 9. Programmable Features Feature/Code Setting the font number in {#}{7}{6}{9} Setting the font pitch/point in {#}{7}{7}{0} Setting the symbol set in PCL {#}{7}{7}{1} Setting the line breaks in PCL {#}{7}{7}{2} Setting the waiting time for auto continue mode {#}{7}{7}{3} Changing the data timeout setting {#}{7}{7}{4} Setting mutual A4/letter print...

  • Page 71: Scan Features

    9.6 Scan features Feature/Code Setting the scan mode for Push Scan {#}{4}{9}{3} Holding the previous scanning parameter for Push Scan {#}{4}{9}{4} Setting the information for scan to email address (LAN connection only) L This feature can be programmed only through the web browser interface.
  • Page 72 9. Programmable Features Feature/Code Setting the information for scan to FTP (LAN connection only) L This feature can be programmed only through the web browser interface. Selection When you send scanned files to an FTP server, you can register FTP destinations (up to 6 destinations) to the unit through the web browser interface.

  • Page 73: Lan Features

    9.7 LAN features Feature/Code LAN setting with a DHCP server {#}{5}{0}{0} Setting the IP address for the LAN connection {#}{5}{0}{1} Setting the Subnet mask for the LAN connection {#}{5}{0}{2} Setting the default gateway for the LAN connection {#}{5}{0}{3} Setting the primary DNS server for the LAN connection {#}{5}{0}{4}...
  • Page 74 9. Programmable Features Feature/Code Approving users for the LAN connection {#}{5}{3}{2} Setting the IP address automatically for the LAN connection {#}{5}{3}{3} Setting HTTPD for the LAN connection {#}{5}{3}{4} IPv6 protocol {#}{5}{3}{5} Setting the paper input tray to use for the scan to email print feature {#}{5}{6}{5} Erasing all email addresses...

  • Page 75: Network Features (Lan Connection Only)

    9.8 Network features (LAN connection only) These features can be programmed through the web browser interface. Feature Setting the LAN [LAN Feature] features Setting the community [SNMP] name for SNMP Setting the location [SNMP] where you use this unit Displaying the link local [IPv6] address for IPv6 Displaying the IPv6...
  • Page 76 9. Programmable Features Feature Setting the scan to [Scan to Email Print] email print feature Setting the email [Scan to Email Print] checking interval Setting the header print [Scan to Email Print] option Setting the email server [Scan to Email Print] information for the scan to email print feature Displaying the scan to...

  • Page 77: Useful Information

    10 Useful Information Useful Information 10.1 Character entry The dial keypad is used to enter characters and numbers. – Press {<} or {>} to move the cursor. – Press the dial keys to enter characters and numbers. – Press {Back} to erase the character or number highlighted by the cursor.

  • Page 78: Canceling The Operations

    10. Useful Information 10.2.2 Using Device Monitor You can confirm the setting information and current status of the unit from your computer. Start Multi-Function Station. [Utilities] i [Device Monitor] L The [Device Monitor] window will appear. Confirm the status of the unit. [Status]: Current status of the unit Note: L Additional information (toner and recording paper...

  • Page 79: Lower Input Tray (Optional)

    Option 10.4 Lower input tray (optional) You can add a lower input tray. See page 7 for accessory information. The lower input tray can hold: – Up to 520 sheets of 75 g/m (20 lb) paper. – Up to 470 sheets of 80 g/m (21 lb) paper.

  • Page 80: Setting The Lower Input Tray

    10. Useful Information 10.5 Setting the lower input tray To use the lower input tray with your computer, proceed as follows. [Start] Open the printer window. For Windows 98/Windows Me/Windows 2000: [Settings] i [Printers] For Windows XP Professional: [Printers and Faxes] For Windows XP Home: [Control Panel] i [Printers and Other Hardware] i [Printers and Faxes]...

  • Page 81: Help

    Memory Full No Document / Failed Pickup Other Fax not responding Pressed the ‘Stop’ key The cover was opened For assistance, please contact an authorized Panasonic dealer. Code Cause & Solution 40-42 L A transmission or reception error occurred. Try 46-72 again or check with the other party.

  • Page 82: Display Messages

    “Directory Full” “Drum Life Low” “Email Size Over” For assistance, please contact an authorized Panasonic dealer. Cause & Solution L There is something wrong with the unit. Contact our service personnel. L There is something wrong with the drum cartridge. Replace the drum cartridge.
  • Page 83 “Paper Jammed” “PC Fail or Busy.” “Please Wait” For assistance, please contact an authorized Panasonic dealer. Cause & Solution L The unit has a document in memory. See the other displayed message instructions to print out the document. For fax memory capacity, see page 104.
  • Page 84 “Transmit Error” “Tray #2 Left Cover Open” “Warming Up” For assistance, please contact an authorized Panasonic dealer. Cause & Solution L The other party’s fax machine is busy or has run out of recording paper. Try again. L The document is jammed. Remove the jammed document (page 100).

  • Page 85: When A Function Does Not Work

    – Remote Control – PC FAX – Device Monitor For assistance, please contact an authorized Panasonic dealer. Cause & Solution L Check the connections (page 17, 25). L High humidity may cause the recording paper to curl. Try turning the paper over and re-inserting it.

  • Page 86: Printing Problems

    When using the unit as a printer, the printing result is distorted. For assistance, please contact an authorized Panasonic dealer. Cause & Solution L You may have changed the feature programming password. If you do not remember it, assign a new password using feature #155 (page 58). When required to enter the current password, enter “0101”...
  • Page 87 L The IP address of the unit may have changed. To detect the IP address, proceed as follows. [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [IP Address Checker] L The IP address for the unit will be detected.
  • Page 88 The other party complains that received documents are too dark and cannot be read. For assistance, please contact an authorized Panasonic dealer. Cause & Solution L You cannot make a copy during programming. Make the copy after programming.
  • Page 89 I cannot select the desired receiving mode. For assistance, please contact an authorized Panasonic dealer. Cause & Solution L You may have subscribed to a voice mail service due to service packs offered by your telephone company. Fax reception may not be possible when voice mail is activated so we recommend you to: –...
  • Page 90 I cannot erase a received fax document. Received fax documents do not print automatically. For assistance, please contact an authorized Panasonic dealer. Cause & Solution L You must set remote fax activation to ON (feature #434 on page 64) beforehand.
  • Page 91 To detect the IP address, proceed as follows. [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [IP Address Checker] L The IP address for the unit will be detected.

  • Page 92: Using An Answering Machine

    The Windows Firewall Setting Tool enables you to change the Windows Firewall security settings and to use the above functions properly. Insert the CD-ROM that is supplied with the unit into your CD-ROM drive. For assistance, please contact an authorized Panasonic dealer. Cause & Solution L Click [Keep Blocking] and run the Windows Firewall Setting Tool to allow the data transmission for Multi-Function Station (page 92).
  • Page 93 L The [Windows Firewall] dialog box will appear. 3. Click the [Exceptions] tab. 4. Confirm that [Panasonic Trap Monitor Service] and [Panasonic LPD] are displayed and checked on the [Programs and Services] list. To confirm the security settings (For Windows Vista users) 1.

  • Page 94: Paper Jams

    12. Paper Jams Jams 12 Paper Jams 12.1 Recording paper jam Caution: L Do not pull out the jammed paper forcibly before opening the left cover. L Do not open the paper input tray before opening the left cover as the jammed paper may be pulled and the jam may get worse.
  • Page 95 Remove the jammed paper. L If paper is jammed inside the left cover, see case 1 to case 5 (page 95 to page 97). L If paper is not jammed inside the left cover, see case 6 (page 97). Case 1: When the recording paper has jammed near the rollers: Remove the jammed paper (4) carefully by pulling it...
  • Page 96 12. Paper Jams When the recording paper has jammed over the fuser unit: Push down the upper green lever (8), and remove the jammed paper (9) carefully by pulling it toward you. 3. Push up the green levers (j) to the original position.
  • Page 97 3. Push up the green levers (m) to the original position. Case 5: When the recording paper has jammed inside of the automatic duplex unit: When the recording paper has jammed near the roller: Remove the jammed paper (n) carefully by pulling it upward.
  • Page 98 12. Paper Jams 2. Remove the jammed paper (q) carefully by pulling it toward you. 3. Insert the standard input tray into the unit, lifting the front part of the tray. Then push it completely into the unit. Close the left cover. 12.1.2 When the recording paper has jammed near the lower input tray The display will show the following:...
  • Page 99 Close the cover at the left side of the lower input tray. 12.1.3 When the recording paper is not fed into the unit properly The display will show the following: – “Check Pick Up Input Tray #1” (standard input tray) –...

  • Page 100: Document Jams (Automatic Document Feeder)

    12. Paper Jams 12.2 Document jams (Automatic document feeder) Caution: L Do not pull out the jammed document forcibly before lifting the ADF cover. Open the ADF cover (1) while holding the document cover (2). When the document has jammed near the document entrance: Remove the jammed document (3) carefully.

  • Page 101: Cleaning

    13 Cleaning Cleaning 13.1 Cleaning the white plates and glass Clean the white plates and glass when a black line, a white line or a dirty pattern appears on: – your recording paper, – the original document, – the scanned data, or –...

  • Page 102: Cleaning The Document Feeder Rollers

    13. Cleaning 13.2 Cleaning the document feeder rollers Clean the rollers when documents frequently misfeed. Caution: L Do not use paper products, such as paper towels or tissues for cleaning. Turn the power switch OFF. Open the ADF cover (1) while holding the document cover (2).

  • Page 103: General Information

    14 General Information Printed Reports 14.1 Reference lists and reports You can print out the following lists and reports for your reference. – “Setup List” – “Tel No. List” – “Journal Report” – “Broadcast List” – “Printer Test” – “Caller ID List” –...
  • Page 104 1.6 Document tray 1.7 Output tray1.8 Recording paper2. Preparation 2.1 Connections 2.2 Turning the power switch ON Help Button2.3 Help function Volume Thank you for purchasing a Panasonic fax machine. Things you should keep a record of Attach your sales receipt here.
  • Page 105 1.6 Document tray 1.7 Output tray 1.8 Recording paper 2. Preparation 2.1 Connections Thank you for purchasing a Panasonic fax machine. Things you should keep a record of Attach your sales receipt here. For your future reference Date of purchase...

  • Page 106: Information Of Copyrights And Licenses

    14. General Information Copyrights 14.3 Information of copyrights and licenses L This product uses a part of NetBSD kernel. The use of a part of NetBSD kernel is based on the typical BSD style license below. Copyright (c) The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 107 14. General Information Copyright (c) 1982, 1986, 1990, 1991, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993, 1994 The Regents of the University of California. All rights reserved.
  • Page 108 14. General Information Copyright (c) 1996,1999 by Internet Software Consortium. Copyright (c) 1996-1999 by Internet Software Consortium. Copyright (c) 1997 Jonathan Stone and Jason R. Thorpe. All rights reserved. Copyright (c) 1997 Christos Zoulas. All rights reserved. Copyright (c) 1997 Manuel Bouyer. All rights reserved. Copyright (c) 1997, 1998 The NetBSD Foundation, Inc.
  • Page 109 L This product contains Net-SNMP software and is using it based on the following license conditions. ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that...
  • Page 110 14. General Information ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 111 FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 112 14. General Information L This product contains NetBSD software and is using it based on the following license conditions. * Copyright (c) 1989 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Tom Truscott. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
  • Page 113 * LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND * ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT * (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS * SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 114 14. General Information L This product contains NetBSD software and is using it based on the following license conditions. * Copyright (c) 1990 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Chris Torek. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
  • Page 115 L This product contains NetBSD software and is using it based on the following license conditions. * Copyright (c) 1989 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Tom Truscott. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.

  • Page 116: Index

    15. Index 15. Index 15.1 Index # #101 Date and time: 21 #102 Your logo: 22 #103 Your fax number: 23 #110 Language: 58 #120 Dialing mode: 18 #121 Flash time: 58 #155 Change password: 58 #158 Maintenance time: 59 #159 Set all features to default: 59 #161 Ringer pattern: 59 #210 FAX ring count: 59...
  • Page 117 Easy repeat: 39 N in 1: 40 N in 1 (Separate): 40 Poster: 40 Proof set: 38 Quick ID: 39 Reserve: 41 Zoom: 36 Copy features: 67 Copy input tray prompt (Feature #471): 68 Counter view (Feature #484): 61 D Data timeout (Feature #774): 70 Date and time (Feature #101): 21 Default copy resolution (Feature #461): 67 Default gateway (Feature #503): 73...
  • Page 118 15. Index Scan application: 34 Viewer: 34 Push scan: 31 Email: 32 Email address: 32 File: 32 FTP: 33 OCR: 32 Viewer: 31 Q Quick scan: 43 R Receiving faxes Automatically: 47 Computer: 52 Display: 48 Manually: 48 Web browser: 52 Recording paper: 14 Recording paper size: 104 Redialing: 42, 45...
  • Page 119 Notes...
  • Page 120 PNQX2279ZA CM0709TM0 (CD)

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