Panasonic DP-MB500 series Operating Instructions Manual page 160

11.4.5 Fax
Problem
I cannot receive the
whole document (LAN
supported models
only). ( )
I cannot receive
documents
automatically.
The display shows
"CONNECTING.....",
but faxes are not
received.
The printing quality of
the received
documents is poor.
The other party
complains that they
cannot send a
document.
I cannot select the
desired receiving
mode.
When an extension
telephone is
connected, I cannot
receive documents by
pressing 9 .
160 Operating Instructions
Cause & Solution
• The fax to email address (feature #452) is activated. In this case, only faxes
within the fax memory capacity (page 182) can be received. Deactivate the
feature, then ask the other party to resend the document.
• The receiving mode is set to TEL mode. Set to FAX ONLY mode (page 108) or
TEL/FAX mode ( ) (page 109).
• The time taken to answer the call is too long. Decrease the number of rings
before the unit answers a call (feature #210).
• The incoming call is not a fax. Change the receiving mode to TEL mode
(page 109) or TEL/FAX mode (
• If documents can be copied properly, the unit is working normally. The other
party may have sent a faint document or there may be something wrong with
the other party's machine. Ask them to send a clearer copy of the document or
to check their fax machine.
• If documents cannot be copied properly, refer to "11.4.2 Printing problems",
page 156.
• The memory is full of received documents due to a lack of recording paper or a
recording paper jam. Load paper (page 36) or remove the jammed paper
(page 167).
• If the PC fax setting (feature #442) is set to "ALWAYS", check the connection
between the computer and the unit.
• If the fax preview mode (feature #448) is set to "ON", use the web browser on
the computer connected via the LAN to view, print or save the documents, and
then erase unnecessary documents (page 118).
• The unit is not in FAX ONLY mode. Press
repeatedly to turn ON the
• If you want to set FAX ONLY mode:
– press /FAX AUTO ANSWER repeatedly to turn ON the
AUTO ANSWER light.
• If you want to set TEL/FAX mode (
1.
Select TEL/FAX mode using feature #404.
2.
Press /FAX AUTO ANSWER repeatedly to turn OFF the
/FAX AUTO ANSWER light.
• If you want to set TEL mode:
1.
Select TEL mode using feature #404. (This step is only for models that
support TEL/FAX mode. (
2.
Press /FAX AUTO ANSWER repeatedly to turn OFF the
/FAX AUTO ANSWER light.
• You must set remote fax activation to ON (feature #434) beforehand.
• Press 9 firmly.
• You may have changed the remote fax activation code from
setting). Verify the remote fax activation code (feature #434).
) (page 109).
/FAX AUTO ANSWER
/FAX AUTO ANSWER light.
):
))
/FAX
9 (default