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Clear an original jam in the scanner
Introduction
When an original jam occurs in the scanner, the message [Scanner original jam] appears on the
user panel. You must remove the original from the scanner. Follow the steps in the wizard on the
user panel to clear the jam.
If an original jam occurs often:
• Check whether you used the correct type of original.
• Check whether you have to use a carrier sheet.
• Check if the original is damaged before you insert it.
Procedure
1. Use both hands to push up the left and right scanner open levers to fully open the scanner top
cover.
A locking mechanism prevents the scanner top cover from closing.
2. Remove the original.
Pull the original from the scanner, or from the originals exit at the front.
3. Press the scanner top cover down gently with both hands to close it.
NOTE
Check that the left and right scanner open levers are locked into position.
4. Smooth out the original, and feed the original.
Clear an original jam in the scanner
Chapter 9 - Solve Problems
283
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