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Operation guide

Océ PlotWave 450/550

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Table of Contents

   Summary of Contents for Canon Océ PlotWave 450

  • Page 1: Operation Guide

    Operation guide Océ PlotWave 450/550...
  • Page 2 Copyright © 2016, Océ All rights reserved. No part of this work may be reproduced, copied, adapted, or transmitted in any form or by any means without written permission from Océ. Océ makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
  • Page 3 Trademarks Océ, Océ PlotWave 450/550, Océ Express WebTools, Océ Publisher Express, Océ Publisher Mobile, and Océ Mobile WebTools are registered trademarks of Océ. ® ® ® ® Adobe , Acrobat , Reader are registered trademarks of Adobe Systems Incorporated. ® ®...
  • Page 5: Table Of Contents

    Contents Contents Chapter 1 Introduction........................11 Notes for the reader............................12 Available documentation..........................14 Chapter 2 Get to Know the Printing System................... 17 The Océ PlotWave 450/550..........................18 Connect your Printing System........................19 Working area [Footprint]......................... 19 Connect the mains supply cable and the network cable..............20 Switch on the printing system........................
  • Page 6 Contents Set the copy job default settings......................62 Set the scan job default settings......................63 Configure the Smart Inbox settings......................64 The Smart Inbox and the queue concept....................64 The Smart Inbox in the Jobs tab......................65 Create and open a Smart Inbox......................67 Close or delete a Smart Inbox.........................70 The job states............................
  • Page 7 Contents Configure the media types........................126 Configure the media sizes........................127 Configure the pen settings........................128 Optimise the print quality and print productivity..................129 Set transparency flattening for PDF..................... 129 Set the wipeout correction for PDF...................... 130 Set the long plot mode.......................... 131 Set the automatic roll switch........................
  • Page 8 Contents Copy by set............................. 194 Scan Jobs..............................195 Do a default scan job ..........................195 Scan templates on the user panel......................196 Advanced settings for scan jobs......................197 Advised settings for scan jobs......................203 The original type............................ 205 File type..............................207 Scan to a USB key..........................209 Scan to the home folder........................
  • Page 9 Contents Activate a new license..........................272 Chapter 8 Account Management....................273 An overview of Océ Account Center......................274 Océ Account Console ®..........................275 Introduction to Océ Account Console....................275 Summary of Océ Account Console...................... 276 Enable account management in Océ Express WebTools..............278 Accounting workflow..........................279 Workflow on the printer........................
  • Page 10 Contents...
  • Page 11: Chapter 1 Introduction

    Chapter 1 Introduction...
  • Page 12: Notes For The Reader

    Notes for the reader Notes for the reader Introduction This manual helps you to use the Océ PlotWave 450/550. The manual contains a description of the product and guidelines to use and operate the Océ PlotWave 450/550. Definition Attention Getters Parts of this manual require your special attention.
  • Page 13: Safety Information

    Notes for the reader Word Icon Indicates CAUTION General hazard Indicates a caution concerning operations that may lead to injury to persons if not performed correctly. To use the machine safely, always pay attention to these cautions. This indication has several icons that warn against various hazards.
  • Page 14: Available Documentation

    Available documentation Available documentation Introduction This manual is part of a complete documentation set. The following table shows a complete overview of the available documentation. NOTE For up-to-date documentation, visit the Océ downloads page on the Internet and find all the information for your printer.
  • Page 15 Available documentation Documentation Availability Online Help • Embedded in the application Available in multiple languages. Available documentation Océ Publisher Select Documentation Availability User guide - Océ Publisher Select • On the download website under the product "http://downloads.oce.com" name ( Available as a PDF file in multiple languages. Online Help •...
  • Page 16 Available documentation Chapter 1 - Introduction...
  • Page 17: Get To Know The Printing System

    Chapter 2 Get to Know the Printing System...
  • Page 18: The Océ Plotwave 450/550

    The Océ PlotWave 450/550 The Océ PlotWave 450/550 Introduction The Océ PlotWave 450/550 is a black and white, all-in-one wide format print, copy and scan system with a multi-touch user panel and an optional color scanner. Workflow of the Océ PlotWave 450/550 Process Actions Reference...
  • Page 19: Connect Your Printing System

    Connect your Printing System Connect your Printing System Working area [Footprint] The printing system (with or without the optional [Océ Scanner Express]) requires a specific floor space / working area as indicated in the illustration below. 60mm 1560mm 2.4” 61.4” 803mm 31.6”...
  • Page 20: Connect The Mains Supply Cable And The Network Cable

    Connect the mains supply cable and the network cable Connect the mains supply cable and the network cable Procedure IMPORTANT Make sure the power switch (A) is in 'off' position. 1. Plug the mains supply cable into the power connection at the left back of the printer (B). 2.
  • Page 21: Switch On The Printing System

    Switch on the printing system Switch on the printing system IMPORTANT • Make sure the mains supply cable (B) is plugged in. • Make sure the network cable ©) is plugged in. Connect the mains supply cable and the network cable on page 20 For more information, see Procedure 1.
  • Page 22: Turn Off The Printing System

    Turn off the printing system Turn off the printing system Introduction When you want to switch off the printing system completely, you have to take a few steps. Procedure 1. Press the on/off button at the front of the printer to switch the printing system off. The button light starts to blink.
  • Page 23 Turn off the printing system 2. Switch off the power switch at the back of the printing system. Chapter 2 - Get to Know the Printing System...
  • Page 24: Move And Re-adjust The Printing System

    A user cannot move the printing system by himself. When you want to move the printing system to a new location or you want to re-adjust the system, please contact the service. Contact your local service representative or visit the support website "http://www.canon.com/ support" for more information.
  • Page 25: The Hardware

    The Hardware The Hardware The components of the printer (front) Component - function table Component Description / Function [lower front cover] Located at the front, used for error recovery. [media bypass] To manually feed cut-sheets up to 36" width. [toner compartment] Compartment to refill toner.
  • Page 26: The Components Of The Printer (left Side)

    The components of the printer (left side) The components of the printer (left side) Illustration Component - function table Component Description / Function [residual toner compartment] Gives access to the residual toner container. Chapter 2 - Get to Know the Printing System...
  • Page 27: The Components Of The Printer (back)

    The components of the printer (back) The components of the printer (back) Component - function table Component Description / Function [power switch] Switch the main power supply on or off. You can find the serial number of the printer on the sticker next to the power switch.
  • Page 28: The Media Drawer

    The media drawer The media drawer Component - function table Component Description / Function [media drawer] Media drawer that contains media roll 1 and 2. Optional media drawer below contains media roll 3 and 4. [roll holder] Carries the media roll [media roll] 1 Media placed on roll holder in first position.
  • Page 29: The User Panel: Océ Clearconnect

    The user panel: Océ ClearConnect The user panel: Océ ClearConnect Introduction The Océ ClearConnect is the multi-touch user panel of the printer. Component Function [status light] Light that gives feedback on the status of the printer. • A green light indicates that the printer is scanning or printing. •...
  • Page 30: The Components Of The Scanner (optional)

    The components of the scanner (optional) The components of the scanner (optional) The components of the scanner (top cover closed) Component Description/Function [top cover] Closes off the scanner. [output refeed protector] Prevents that your output is refed into the scan- ner.
  • Page 31 The components of the scanner (optional) The components of the scanner (top cover opened) Component Description/Function [originals exit] Exits originals for reception into the front origi- nal tray. [original size ruler] Use this ruler to measure the original. [original feed rollers] A set of rollers used to transport the original.
  • Page 32: The Delivery Destination For Print Jobs

    The delivery destination for print jobs The delivery destination for print jobs Introduction The printer is equipped with a top delivery tray to collect your printed output. The delivery destination In Océ Express WebTools and under [Show all settings] on the user panel you can define the delivery destination for your printed output.
  • Page 33 The delivery destination for print jobs Other media Media name Compatible with the [Film 3.5 mil] No, delivered to the [Back output] [Film 4.5 mil] No, delivered to the [Translucent] No, delivered to the [Vellum] No, delivered to the Chapter 2 - Get to Know the Printing System...
  • Page 34: The Folding Device (optional)

    The folding device (optional) The folding device (optional) Introduction The printer can be delivered with an integrated folding device. The Océ PlotWave 450/550 is compatible with the Océ PlotWave folder. The Océ PlotWave folder The Océ PlotWave folder can be used with a reinforcement unit and belt unit. A technician is required to install the folder and configure the system.
  • Page 35: Workflow Of The Océ Clearconnect User Panel

    Workflow of the Océ ClearConnect user panel Workflow of the Océ ClearConnect user panel The home screen Introduction The default screen of the Océ ClearConnect user panel is the home screen. From the home screen you can manage jobs and enter the system menu. The home screen Component Function...
  • Page 36 The home screen Component Function Smart Access The dynamic Smart Access changes specifically for a print, copy or scan job and helps you to quickly start a job. [live scan view] The live scan view appears in the Smart Access. The view shows the width and alignment of your document while it slides through the Smart Access.
  • Page 37: The Job Queue And The System Menu

    The job queue and the system menu The job queue and the system menu Introduction The dynamic bar is located in the upper part of the home screen on the user panel display. The dynamic bar consists of the job status with the job queue, the printer status, and the system menu.
  • Page 38 The job queue and the system menu System menu Component Function Printing system • The loaded media in the printer is displayed. and media • Tap the drawer to change the media settings. • Wizards appear, to help you change media or refill toner. [setup menu] The [setup menu] gives general information on the printer.
  • Page 39: Presets, Templates And Advanced Settings

    Presets, templates and advanced settings Presets, templates and advanced settings Introduction Presets and templates help you to submit jobs quickly and easily. Advanced settings help you to fine-tune the settings of your job, and give access to all settings. When you tap the copy tile in the home screen, a window with copy presets and advanced settings opens.
  • Page 40: Job Preview

    Job preview Job preview Introduction The multi-touch user panel offers a detailed preview of your job. Touch the preview thumbnail to access the preview window. Job preview Component Function Job [preview] You can pan the image to see it in more detail. You can shift between the various job files that are part of one location.
  • Page 41: The Cloud

    The cloud The cloud Introduction The multi-touch user panel gives the user the opportunity to print from and scan to various locations. One of these locations is the cloud. You can enter the cloud via WebDAV and use it as a network drive. This way, the cloud application of your choice is accessible.
  • Page 42 The cloud Procedure Description For print jobs: Open the cloud application locally. PC or mobile de- vice Add and save the file you want to print, in the cloud. Or PC or mobile de- send your file to the printer in the cloud. vice Open your cloud application as location, in the Smart user panel...
  • Page 43: Define Your Workflow With Océ Express Webtools

    Chapter 3 Define your Workflow with Océ Express WebTools...
  • Page 44: Getting Started

    Getting Started Getting Started Océ Express WebTools Introduction Océ Express WebTools is an application that runs embedded on your printer. Use an up-to-date Internet browser (Google Chrome, Microsoft Internet Explorer or Mozilla Firefox) to open the homepage of Océ Express WebTools on your computer or mobile device. Definition You can use Océ...
  • Page 45: Set Another Language For Océ Express Webtools

    Set another language for Océ Express WebTools Set another language for Océ Express WebTools Introduction The language setting of the Internet browser you use defines the language of Océ Express WebTools. Set another language You can change the language of Océ Express WebTools in your Internet browser. Depending on the Internet browser you use you have to follow several steps to change the language.
  • Page 46: User Roles And Authorizations

    User roles and authorizations User roles and authorizations Introduction You can view all settings in Océ Express WebTools, but when you want to edit a setting a message appears. This message indicates that the setting is password protected. You must log in with a password to change a setting.
  • Page 47: Log In As An Authorized User

    Log in as an authorized user Log in as an authorized user To change certain settings, you must log in as an authorized user. There are three user roles: System Administrator, Key Operator and Power User. They have authorization to edit specific groups of settings.
  • Page 48: Log Out After Your Session

    Log out after your session Log out after your session Purpose When you have finished the modification of a setting, it is advised to log out again. Procedure 1. Click the log out hyperlink in the top right-hand corner of the screen. 2.
  • Page 49: Change The Password For Authorized Users

    Change the password for authorized users Change the password for authorized users When to do For security reasons it is advised to periodically change the password of the three access modes (Key operator, System administrator, Power user) in Océ Express WebTools. IMPORTANT Handle and store all passwords securely and with care.
  • Page 50: The System Monitor

    The system monitor The system monitor Introduction You can open the system monitor to get an overview of the current status of the printing system. When you click on the system tab in the lower left corner of the screen, the system monitor opens.
  • Page 51 The system monitor The scanner states State Icon Description [User intervention re- General error message. quired] [Scanner is busy] The scanner is active. [Scanner is ready] The scanner is ready to start a scan job. The toner states Icon Description Toner OK Toner low, or empty.
  • Page 52: Shut Down Or Restart The System

    Shut down or restart the system Shut down or restart the system NOTE For this procedure, you need to log in as a System Administrator. To remotely shut down the printing system, you can click on [Shut down] in the Support tab of Océ...
  • Page 53: Define The Defaults

    Define the defaults Define the defaults About the default settings in Océ Express WebTools Definition Before you send jobs to the printer, remember the following: The values defined in Océ Express WebTools are default values for the general system behavior. You can define a number of job settings in the printer drivers or the job submission tools.
  • Page 54: How To Edit A Setting

    How to edit a setting How to edit a setting Introduction In Océ Express WebTools, you can make settings to personalise your printing system. NOTE • Before you can edit a setting or a settings group, you must log in as an authorized user. •...
  • Page 55: View And Check The Settings

    View and check the settings View and check the settings Introduction In Océ Express WebTools you can view and check your settings. You can also check which settings are no longer set to the factory default value. Procedure 1. Open the [Configuration] tab or the [Preferences] tab. 2.
  • Page 56: Save The Settings In A File

    Save the settings in a file Save the settings in a file Introduction Save the settings and the values that you configured in Océ Express WebTools in a file. Save the settings in a file to duplicate the settings very easily to another printer of the same type. NOTE Not all settings are stored in the settings file.
  • Page 57: Load The Settings From A File

    Load the settings from a file Load the settings from a file Introduction Load the settings and the values for Océ Express WebTools from a file. Load the settings from a file to duplicate them to another printer of the same type. NOTE •...
  • Page 58: Restore The Factory Defaults

    Restore the factory defaults Restore the factory defaults Introduction Sometimes you want to go back to the initial settings. You can restore the factory default settings in Océ Express WebTools. NOTE Log in as a Key Operator to only restore the Key Operator settings. Log in as a System Administrator to only restore the System Administrator settings.
  • Page 59: Set The Print Job Default Settings

    Set the print job default settings Set the print job default settings Definition In Océ Express WebTools you can configure the default values for the print job settings. When you optimize the print job default settings for your document, you get the best results. The print job settings are grouped under the [Preferences] - [Print job defaults] tab.
  • Page 60 Set the print job default settings Setting Description [Media source] Select the default output material and format for the media used on the printer. • Select [Automatic] to automatically select the media. • Select [Manual feed] to insert a cut sheet. •...
  • Page 61 Set the print job default settings Setting Description [Océ Finishing Assistant] This setting is only available when a folding device is configured and enabled. Enable the setting to automatically detect the legend in an image and rotate and align the image so the legend will be on the cover page of the folded package.
  • Page 62: Set The Copy Job Default Settings

    Set the copy job default settings Set the copy job default settings In Océ Express WebTools, you can configure the default values for the copy job settings. When you optimize the copy job default settings for your document, you get the best results. The copy job settings are grouped under the [Preferences] - [Copy job defaults] tab.
  • Page 63: Set The Scan Job Default Settings

    Set the scan job default settings Set the scan job default settings In Océ Express WebTools, you can configure the default values for the scan job settings. When you optimize the scan job default settings for your document, you get the best results. The scan job settings are grouped under the [Preferences] - [Scan job defaults] tab.
  • Page 64: Configure The Smart Inbox Settings

    Configure the Smart Inbox settings Configure the Smart Inbox settings The Smart Inbox and the queue concept Definition You can use the Smart Inbox for customized job management. A Smart Inbox works as a personal mailbox from which you print jobs, in which you can store jobs, and where you can scan jobs to.
  • Page 65: The Smart Inbox In The Jobs Tab

    The Smart Inbox in the Jobs tab The Smart Inbox in the Jobs tab Introduction In the Jobs tab you can create jobs or manage your jobs in the queue and the Smart Inbox. NOTE When the [User authentication] setting is enabled, your rights and view on the Jobs tab can differ.
  • Page 66 The Smart Inbox in the Jobs tab Perform actions on your jobs in the Smart Inbox. When you select a job in the Smart Inbox you can use the options listed above to print, edit, send to, save or delete the jobs. Get an overview of all jobs on the system.
  • Page 67: Create And Open A Smart Inbox

    Create and open a Smart Inbox Create and open a Smart Inbox Introduction A Smart Inbox is used as a personal folder to print files from, scan files to, or store files in. In Océ Express WebTools you can create a Smart Inbox in: •...
  • Page 68 Create and open a Smart Inbox Create a Smart Inbox in the [Jobs] tab - Publisher Express section NOTE • With this procedure you not only create a Smart Inbox, but you also send a job to the printer. • The Smart Inboxes created in Publisher Express are only visible on your personal browser. When you send a print job to the specific Smart Inbox, that Smart Inbox also becomes visible on the user panel.
  • Page 69 Create and open a Smart Inbox Create a Smart Inbox in the [Configuration] tab - [ Smart Inbox ] section NOTE The Smart Inboxes created in [Configuration] tab are permanent. Even when the Smart Inbox is empty, it will always be available on the user panel. Step Action Open the [Configuration] - [ Smart Inbox ] tab.
  • Page 70: Close Or Delete A Smart Inbox

    Close or delete a Smart Inbox Close or delete a Smart Inbox Introduction In Océ Express WebTools you can close or delete a Smart Inbox in: • The [Jobs] tab - Smart Inbox section. • The [Configuration] tab - [ Smart Inbox ] section. NOTE •...
  • Page 71: The Job States

    The job states The job states Introduction When a job is placed in a Smart Inbox or in the job queue, the icon in front of the job name gives information about the status of the job. Overview of the job states in the Smart Inbox State Icon Description...
  • Page 72: Configure The Job Management Settings

    Configure the job management settings Configure the job management settings Introduction When you want to control the rights or actions that can be performed on jobs or Smart Inboxes, you can configure the [Job management] settings. Attention: • You can read a full explanation of each setting, when you click on the specific setting's name. •...
  • Page 73: Configure The Network And Security Settings

    Configure the network and security settings Configure the network and security settings Configure the network settings in Océ Express WebTools Introduction Some of the network settings are configured during the installation of your system. When you want to define more network settings, you can do so under the [Configuration] tab. NOTE For more detailed information on network settings, refer to the Océ...
  • Page 74: Set The Security Settings For Microsoft Internet Explorer

    Set the security settings for Microsoft Internet Explorer Set the security settings for Microsoft Internet Explorer Introduction You can use a web browser to open the home page of Océ Express WebTools. Depending on the Internet browser you use, set the required minimum browser security settings as indicated below.
  • Page 75: Set The Security Settings For Mozilla Firefox

    Set the security settings for Mozilla Firefox Set the security settings for Mozilla Firefox Introduction You can use a web browser to open the home page of Océ Express WebTools. Depending on the Internet browser you use, set the required minimum browser security settings as indicated below.
  • Page 76: Set The Link Speed And Duplex Mode

    Set the link speed and duplex mode Set the link speed and duplex mode Introduction Use Océ Express WebTools to set the transmission speed and duplex mode for your network adapter. Before you begin NOTE The list of values you can select depends on the network card type. Procedure 1.
  • Page 77: Enable User Authentication

    Enable user authentication Enable user authentication Introduction You can enable user authentication in Océ Express WebTools. A special user authentication license is required. When user authentication is enabled: • Users have to authenticate to get access to the system. • Users will only see their own jobs. •...
  • Page 78: Enable Access Control

    Enable Access control Enable Access control Introduction When you want to control access to your printer, you need to enable access control in Océ Express WebTools. With access control enabled, you are able to choose up to five hosts who are allowed to communicate with the printer through your network.
  • Page 79: Access Control And Ipsec Settings

    Access control and IPsec settings Access control and IPsec settings Introduction When access control is enabled, you can edit the access control settings. [Access control] and IPsec settings Under [Security] - [Configuration] - [Access control], you can set the following settings for each of the 5 stations: Setting Description...
  • Page 80: Enable Or Disable The E-shredding Function

    Enable or disable the e-shredding function Enable or disable the e-shredding function Introduction The e-shredding function allows you to securely erase jobs from the system. This prevents unauthorized people from recovering deleted jobs. When the e-shredding function is enabled, you can select an e-shredding algorithm. You can enable the e-shredding function in Océ Express WebTools.
  • Page 81: Select The E-shredding Algorithm

    Select the e-shredding algorithm Select the e-shredding algorithm Introduction The e-shredding function allows you to securely erase jobs from the system. This prevents unauthorized people from accessing deleted jobs. You can select one of the following algorithms: • [Gutmann]. All jobs on the system are erased in 35 overwrite passes. •...
  • Page 82: Specify The Number Of Overwrite Passes

    Specify the number of overwrite passes Specify the number of overwrite passes Introduction The e-shredding function allows you to erase jobs from the system. This prevents unauthorized people from accessing deleted jobs. You can manually enter the required number of overwrite passes.
  • Page 83: Remote Security

    Remote security Remote security Introduction By default, the first certificate delivered for the use of HTTPS is an Océ self-signed certificate. To ensure a fully trusted authentication, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). In Océ Express WebTools you can generate the certificates.
  • Page 84: Generate A New Ca-signed Certificate

    Generate a new CA-signed certificate Generate a new CA-signed certificate Introduction To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). In Océ Express WebTools, you can generate a certificate request yourself or you can import a predefined certificate via your computer or network.
  • Page 85 Generate a new CA-signed certificate -----END NEW CERTIFICATE REQUEST----- 5. Copy and paste the content of the request in a .csr file (named 'certificate_request.csr' by default). 6. Restart the controller 7. Send the content of this request to the Certification Authority. Chapter 3 - Define your Workflow with Océ...
  • Page 86: Import A Ca-signed Certificate: Import The Root Certificate

    Import a CA-signed certificate: Import the root certificate Import a CA-signed certificate: Import the root certificate Introduction To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). In Océ Express WebTools, you can generate a certificate request yourself or you can import a predefined certificate via your computer or network.
  • Page 87: Import A Ca-signed Certificate: Import The Intermediate Certificate

    Import a CA-signed certificate: Import the intermediate certificate Import a CA-signed certificate: Import the intermediate certificate To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). When you import the certificate you need to: •...
  • Page 88: Import A Ca-signed Certificate

    Import a CA-signed certificate Import a CA-signed certificate To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). When you import the certificate you need to: • Import the root certificate •...
  • Page 89: Import A Ca-signed Certificate: Check And Import The Root Certificate

    Import a CA-signed certificate: Check and import the root certificate Import a CA-signed certificate: Check and import the root certificate To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). When you import the certificate you need to: •...
  • Page 90: Configure The Presets And Stamping

    Configure the presets and stamping Configure the presets and stamping What you need to know about presets Introduction A preset is a predefined setting that is available on the user panel to easily perform print or copy jobs. The preset concept supports the green button approach. The default presets are automatically selected on the user panel, so you only have to press the green button to start a job with your predefined settings.
  • Page 91: Set The Default Copy Preset

    Set the default copy preset Set the default copy preset Introduction With a preset you can predefine the settings you need for a copy job. Copy has four preset categories: [Media], [Layout], [Image], and [Finishing] For each category you can set one default preset in Océ Express WebTools. The default preset is automatically used when you press the green button on the user panel.
  • Page 92: Configure The Custom Copy Preset

    Configure the custom copy preset Configure the custom copy preset Introduction With a preset you can predefine the settings you need for a copy job. When you want to use other predefined settings than the default presets, you can configure custom presets in Océ...
  • Page 93: Set The Default Print Preset

    Set the default print preset Set the default print preset Introduction With a preset you can predefine the settings you need for a print job from USB or an external location. Print has four preset categories: [Media], [Layout], [Image], and [Finishing]. For each category you can set one default preset in Océ...
  • Page 94: Configure The Custom Print Preset

    Configure the custom print preset Configure the custom print preset Introduction With a preset you can predefine the settings you need for a print job. When you want to use other predefined settings than the default presets, you can configure custom presets in Océ...
  • Page 95: Make A Custom Preset Available On The User Panel

    Make a custom preset available on the user panel Make a custom preset available on the user panel Introduction When you create a custom preset, you can enable the preset to make it available on the user panel. Before you begin Create the custom copy preset on Create the custom preset first.
  • Page 96: Create A Stamp

    Create a stamp Create a stamp Introduction In the custom preset section of the [Copy job defaults] in Océ Express WebTools you can enable the stamp functionality. Under the [Stamping] tab you can create your own predefined stamp. Procedure 1. Open the [Preferences] - [Stamping] tab. 2.
  • Page 97: Configure The Templates

    Configure the Templates Configure the Templates Fold and Scan templates Introduction A template is a group of predefined settings you can configure yourself. Select the template on the user panel to easily submit a job with optimized settings. You can create templates for folding and scanning in Océ Express WebTools under the [Preferences] tab.
  • Page 98: Create A New Template

    Create a new template Create a new template Introduction Create a new template in Océ Express WebTools. NOTE • Depending on the configuration, less or more settings are available. • More or fewer settings will be shown depending on the selections made. •...
  • Page 99: Delete All Templates

    Delete all templates Delete all templates Introduction You can delete all templates at once with Océ Express WebTools. Procedure 1. Select the [Preferences] - [Fold] tab in Océ Express WebTools for the fold templates. Select the [Preferences] - [Scan] tab in Océ Express WebTools for the scan templates. 2.
  • Page 100: Import Templates

    Import templates Import templates Introduction You can import templates with Océ Express WebTools. Use a zip file with templates that was previously created by the [Export templates] procedure. Procedure 1. Select the [Preferences] - [Fold] tab in Océ Express WebTools for the fold templates. Select the [Preferences] - [Scan] tab in Océ...
  • Page 101: Export Templates

    Export templates Export templates Introduction You can export templates with Océ Express WebTools. The export will be saved as a zip file. The zip file contains all available templates. Procedure 1. Select the [Preferences] - [Fold] tab in Océ Express WebTools for the fold templates. Select the [Preferences] - [Scan] tab in Océ...
  • Page 102: Restore The Factory Defaults Of The Templates

    Restore the factory defaults of the templates Restore the factory defaults of the templates Introduction You can restore the factory defaults of all templates with Océ Express WebTools. The custom templates are not changed. Procedure 1. Select the [Preferences] - [Fold] tab in Océ Express WebTools for the fold templates. Select the [Preferences] - [Scan] tab in Océ...
  • Page 103: Enable Or Disable Scan Templates

    Enable or disable scan templates Enable or disable scan templates Introduction You can enable or disable scan templates. When you enable the templates they become available on the user panel. Procedure 1. Open the [Preferences] - [Scan] tab. 2. Under Actions, click on the [Edit a template] icon next to the preferred template. The template window opens.
  • Page 104: Fold Settings

    Fold settings Fold settings Introduction You can set the fold options in the fold template under the [Preferences] - [Fold] tab. For more Create a new template on page information on how to create a template see, When you set the fold options, make sure you set them accordingly to operate the folding device in a correct way.
  • Page 105 Fold settings [Folding method] Description Example [With binding edge] (DIN- Folded package, but the last fold (rear) has additional width. The previous fold could be shorter. [Binding edge size] Defines how much the binding is outside the package. NOTE • The package width size (B) excludes the [Bind- ing edge size] (A).
  • Page 106 Fold settings Package size [Package size] Description Example [Width] Defines the fold distance of the Z- fold. NOTE Note that the package width size excludes the [Binding edge size]. So the back panel consists of the package width size plus the binding edge size (A+B).
  • Page 107: Configure The Locations

    Configure the locations Configure the locations Configure your locations Introduction On the user panel you can find a list of locations you can scan to and print from. To this location you send your scanned files for storage, or you save files on this location and you send them to the printer.
  • Page 108: Enable Or Disable Usb

    Enable or disable USB Enable or disable USB Introduction If you want to use USB as a location, you have to make settings for USB first. You can make the settings in Océ Express WebTools. Illustration Procedure 1. Open the [Configuration] - [External locations] tab. 2.
  • Page 109: Enable And Edit The Home Folder

    Enable and edit the Home folder Enable and edit the Home folder Introduction When you want to use the Home folder as a location you have to enable user authentication first. Only then the Home folder becomes visible in the external location list. When it is present you can edit the functionalities.
  • Page 110: Enable Planwell Collaborate (optional)

    Enable PlanWell Collaborate (optional) Enable PlanWell Collaborate (optional) Introduction When you have a license installed for PlanWell Collaborate (ARC cloud support), you can enable this external location under the [Configuration] tab. Procedure 1. Open the [Configuration] - [External locations] tab. 2.
  • Page 111: Create An External Location

    Create an external location Create an external location Introduction You can create your own FTP, SMB, WebDAV, external locations with Océ Express WebTools. Before you begin NOTE • Make sure you enable [SMB] protocol. • Make sure you enable [FTP] under the [Configuration] - [Connectivity] tab. •...
  • Page 112 Create an external location 9. Select the [Enabled functionalities]. Enable or disable access to the selected location for print or scan jobs. 10. Click [Ok] to save the external location. NOTE The system will validate the external location and give an error message if the validation fails.
  • Page 113: Set A Default External Location

    Set a default external location Set a default external location Introduction You can set an external location as the default location. The default location is used when you do not select a specific external location for a job. Procedure 1. Select the [Configuration] - [External locations] tab. 2.
  • Page 114: Set A Default Print Destination

    Set a default print destination Set a default print destination Introduction You can configure the default print destination in Océ Express WebTools. When the destination of a print job is not specified in the job ticket or when there is no job ticket, the job is sent to a default destination.
  • Page 115: Troubleshoot The Creation Of An Ftp External Location (after An Error Message)

    Troubleshoot the creation of an FTP external location (after an error message) Troubleshoot the creation of an FTP external location (after an error message) An error message displays to indicate that the creation of the FTP external location failed. According to the error message, perform the verifications proposed in the next table in order to fix the issue.
  • Page 116 Troubleshoot the creation of an FTP external location (after an error message) Error message Action to perform The remote destination test is Check that the Firewall on the FTP server workstation does aborted, because the time-out not prevent the 'FTP passive mode' connection. period has expired.
  • Page 117 Troubleshoot the creation of an FTP external location (after an error message) Error message Action to perform The external location is full. Make some space available on the external location for the 'Scan to' operations. The test of the external location Restart the system and try again.
  • Page 118: Troubleshoot The Creation Of An Smb External Location (after An Error Message)

    Troubleshoot the creation of an SMB external location (after an error message) Troubleshoot the creation of an SMB external location (after an error message) An error message displays to indicate that the creation of the SMB external location failed. According to the error message, perform the verifications proposed in the next table in order to fix the issue.
  • Page 119 Troubleshoot the creation of an SMB external location (after an error message) Error message Action to perform The remote destination cannot The external location server has reached the maximum num- be tested: the remote server has ber of connections. Check with the System administrator or reached the maximum number try again later.
  • Page 120: Troubleshoot The Creation Of A Webdav External Location (after An Error Message)

    Troubleshoot the creation of a WebDAV external location (after an error message) Troubleshoot the creation of a WebDAV external location (after an error message) An error message displays to indicate that the creation of the WebDAV external location failed. According to the error message, perform the verifications proposed in the next table in order to fix the issue.
  • Page 121: Configure The Printer Settings

    Configure the printer settings Configure the printer settings Configure the regional settings Purpose The regional settings are configured during the installation of your printer. When you want to change the initial configuration, you can do this under the [Regional settings]. Define the regional settings for the printer in the following order: •...
  • Page 122: Configure The User Session Time-out

    Configure the user session time-out Configure the user session time-out Introduction The user panel returns automatically to the home screen and its default configuration. You can set a time limit for the user session. When to do Define a suitable time-out period that does not interfere with the print productivity. Procedure 1.
  • Page 123: Configure The Working Hours

    Configure the working hours Configure the working hours Introduction You can define the working hours of the printer in Océ Express WebTools. Enable [Automatic on] first, to let the printer wake up automatically. Define the working days with the [First workday] setting, for example 'Monday', and [Last workday] setting, for example 'Friday'.
  • Page 124: Configure The Sleep Mode

    Configure the sleep mode Configure the sleep mode Introduction The printer offers an energy save mode that you can use when the printer is idle for a defined period. The configuration of the timer prevents unnecessary power consumption. The printer uses minimal energy because the power supply of the printer is turned off.
  • Page 125: Configure The Media Request Time-out

    Configure the media request time-out Configure the media request time-out Introduction The user panel displays a message with a media request when the requested media is not available on the printer. • When the [Media request timeout] setting is disabled, the media request will be displayed on the user panel until it is resolved.
  • Page 126: Configure The Media Types

    Configure the media types Configure the media types Introduction You can load various media types on the printer. In Océ Express WebTools you can indicate the media types to make them recognisable for the printer, or set one as default. Procedure 1.
  • Page 127: Configure The Media Sizes

    Configure the media sizes Configure the media sizes Introduction You can load various media sizes on the printer. In Océ Express WebTools you can indicate the media sizes to make them recognizable for the printer. Procedure 1. Open the [Media] - [Media sizes] tab. 2.
  • Page 128: Configure The Pen Settings

    Configure the pen settings Configure the pen settings Introduction You can define the pen settings in the application that you use to create a drawing with. When the pen settings are not defined in the application, you can configure the default pen settings in Océ...
  • Page 129: Optimise The Print Quality And Print Productivity

    Optimise the print quality and print productivity Optimise the print quality and print productivity Set transparency flattening for PDF Introduction In Océ Express WebTools, you can select a setting to flatten transparency information in a PDF document before printing. The setting is used for PDF documents containing transparency information only.
  • Page 130: Set The Wipeout Correction For Pdf

    Set the wipeout correction for PDF Set the wipeout correction for PDF Introduction The [Wipeout correction] for PDF setting allows you to print PDF documents, that contain solid black areas that block parts of the image. If you enable this setting, PDF documents are printed correctly but the processing of the PDF files is slower.
  • Page 131: Set The Long Plot Mode

    Set the long plot mode Set the long plot mode Introduction When the [Long plot mode] setting is enabled, it allows you to print plots up to eight times longer than when the setting is disabled. For the printer to be able to print long prints, the print quality can be reduced. NOTE The setting does not apply for PDF or PostScript files.
  • Page 132: Set The Automatic Roll Switch

    Set the automatic roll switch Set the automatic roll switch Introduction In Océ Express WebTools you can choose to enable or disable the [Automatic roll switch]. When you enable the functionality and a specific roll has been selected, the printer automatically continues printing on an (in size and type) identical roll.
  • Page 133: Set The Spool Threshold

    Set the spool threshold Set the spool threshold Introduction When the job memory is full the printer cannot receive new jobs, therefore it is necessary to partly empty the memory. Set the [Spool threshold] setting to define the spool capacity for your jobs.
  • Page 134: Set The Rotation Mode

    Set the rotation mode Set the rotation mode Introduction If you want to turn an image, you can use the rotation settings. The setting allows you to turn the image according to predefined rotation values or you can let the printer perform the rotation automatically.
  • Page 135: Set The Alignment Mode

    Set the alignment mode Set the alignment mode Introduction When you want to shift the image on the sheet, you can change the alignment mode. With the alignment mode, you can also optimize the print productivity as you reduce the distance the print carriage has to travel.
  • Page 136: Set The Climate Control (optional)

    Set the climate control (optional) Set the climate control (optional) Introduction You have the option to install a climate control in the media drawer of your printer. The climate control regulates the temperature for the media and optimises the print quality. You can enable and disable the climate control in Océ...
  • Page 137: Configure Mobile Printing And Scanning

    Configure Mobile Printing and Scanning Configure Mobile Printing and Scanning Océ Mobile WebTools Introduction Océ Mobile WebTools provides the following functionalities: • Submit a print-ready file to the printer from a mobile device. • Save a scanned file from the printer on a mobile device. •...
  • Page 138 Refer to the Océ PlotWave-ColorWave Systems Connectivity manual on the downloads.oce.com product page to get information on the connection requirements, or visit http://www.canon.com/support/ to find more information on mobile connection. Chapter 3 - Define your Workflow with Océ Express WebTools...
  • Page 139: Configure Océ Express Webtools Settings For A Mobile Connection

    Configure Océ Express WebTools settings for a mobile connection Configure Océ Express WebTools settings for a mobile connection Introduction If you want to give users easy access to Océ Mobile WebTools, the settings must first be configured. With the information you can develop a QR card to create easy access. NOTE •...
  • Page 140: Generate The Quick Response Card

    Generate the Quick Response Card Generate the Quick Response Card Introduction When you want users to easily access the printer from their mobile devices, you can generate the QR (Quick Response) card. The QR card contains all the information to establish a connection between the mobile device and the printer.
  • Page 141: Connect Your Mobile Device To Océ Mobile Webtools

    Connect your mobile device to Océ Mobile WebTools Connect your mobile device to Océ Mobile WebTools Before you connect: • Make sure the system is configured. • Make sure you generate the QR card. • Make sure you activate the Wi-Fi connection on your mobile device. NOTE •...
  • Page 142 Connect your mobile device to Océ Mobile WebTools Chapter 3 - Define your Workflow with Océ Express WebTools...
  • Page 143: Use The Printing System

    Chapter 4 Use the Printing System...
  • Page 144: How To Feed An Original

    How to feed an original How to feed an original Introduction When you want to copy or scan, it is important to correctly feed the original in the printer. IMPORTANT • The scanner can not scan an original that is thicker than 0.8 mm or rigid originals. When you use the carrier sheet that is available as an option, ensure that the combined thickness of both the document and carrier sheet does not exceed 0.8 mm.
  • Page 145: How To Auto-feed An Original

    How to auto-feed an original How to auto-feed an original Introduction When you activate the auto-feed functionality, you do not need to use the green button every time you scan a document. This way you improve your productivity. The scanner is activated automatically and releases the original after the scan procedure.
  • Page 146: How To Use The Carrier Sheet

    How to use the carrier sheet How to use the carrier sheet Introduction The carrier sheet can help you scan an original. The use of the carrier sheet depends on the condition of your original. When to do You can use the carrier sheet when you want to copy or scan: •...
  • Page 147: Print Jobs - Job Submission Tools

    Print Jobs - Job submission tools Print Jobs - Job submission tools Use Océ Publisher Express to send a print job Introduction Océ Publisher Express is a job submitter that is integrated in Océ Express WebTools. NOTE When you use Océ Publisher Express to submit a print job, the maximum job size is 2 GigaByte. Illustration Procedure Step...
  • Page 148 Use Océ Publisher Express to send a print job Step Action Remarks Click on [Add file] and use the You can only print documents with the follow- Browse... button to select the file you ing data formats. When you use other formats, want to print.
  • Page 149: Use The Smart Inbox To Send A Print Job

    Use the Smart Inbox to send a print job Use the Smart Inbox to send a print job Introduction If you have already added a job to the Smart Inbox in Océ Express WebTools, you can print this job via the Smart Inbox. NOTE Create and open a Smart Inbox on For more information on how to create a Smart Inbox, see...
  • Page 150: Use Océ Publisher Select 2 To Send A Print Job

    Use Océ Publisher Select 2 to send a print job Use Océ Publisher Select 2 to send a print job Introduction Océ Publisher Select 2 is a job submission application that allows you to create, preview, print, and manage jobs for the Océ PlotWave 450/550. NOTE downloads.oce.com on page You can download the Océ...
  • Page 151 Use Océ Publisher Select 2 to send a print job Step Action Select one document of a job to check or adjust the print settings in the bottom screen. Check the print preview. Click on the green print button, to print the job. Track and manage a submitted job in the submitted jobs list.
  • Page 152: Use Océ Wide Format Printer Driver 2 For Microsoft® Windows® To Send A Print Job

    Use Océ Wide format Printer Driver 2 for Microsoft® Windows® to send a print job ® ® Use Océ Wide format Printer Driver 2 for Microsoft Windows send a print job Introduction ® ® Océ Wide format Printer Driver 2 for Microsoft Windows is a mixed raster-vector HP-GL/2 printer driver that allows you to create, preview, print, and manage jobs for the Océ...
  • Page 153 Use Océ Wide format Printer Driver 2 for Microsoft® Windows® to send a print job Step Action Remarks In the [Options] menu in the upper right hand corner of the screen choose [Advanced options]. Make sure a checkmark is placed in the [Océ...
  • Page 154: Use The Océ Postscript® 3 Driver To Send A Print Job

    Use the Océ PostScript® 3 Driver to send a print job ® Use the Océ PostScript 3 Driver to send a print job Introduction ® Océ provides the Océ PostScript 3 Driver that allows you to send print jobs to your printer. NOTE You need a license to be able to print PostScript files on the printer.
  • Page 155: Use Océ Publisher Mobile To Send A Print Job

    Use Océ Publisher Mobile to send a print job Use Océ Publisher Mobile to send a print job Introduction Océ Publisher Mobile is an application that enables you to easily plot from an Océ system via your iPhone, iPad, or Android device. All Océ...
  • Page 156 Use Océ Publisher Mobile to send a print job Step Action Remarks Tap the "Configure" icon next to the printer The printer configuration window name. opens. Enter the IP address or hostname of the printer Add the settings for the printer. •...
  • Page 157: Print From Your Mobile Device

    Print from your mobile device Print from your mobile device Introduction When you have access to Océ Mobile WebTools you can print a file from your mobile device on the printer . NOTE • You can navigate in a file repository on your mobile device. If needed, install a file explorer application.
  • Page 158: Use Ftp To Send A Print Job

    Use FTP to send a print job Use FTP to send a print job Introduction The printer supports printing through FTP. When you send your print job through FTP the default Océ Express WebTools settings are leading. NOTE • You must enable printing through FTP in Océ Express WebTools. •...
  • Page 159: Use Lpr To Send A Print Job

    Use LPR to send a print job Use LPR to send a print job Introduction The printer supports printing through LPR. When you send your print job through LPR, the default Océ Express WebTools settings are leading. NOTE You must enable printing through LPR in Océ Express WebTools. How to send a print job via LPR Type the following line command after the Command prompt: lpr -S <hostname or IP address>...
  • Page 160: Use The Cloud To Send A Print Job

    Use the cloud to send a print job Use the cloud to send a print job Introduction The cloud can be seen as a virtual network drive you use to send files to, but also to save and share files on. There are general cloud applications, such as SharePoint or applications via a HTTP URL, but companies can also use their own private and internal clouds.
  • Page 161: Use The Home Folder To Send A Print Job

    Use the home folder to send a print job Use the home folder to send a print job Introduction When you have enabled user authentication in Océ Express WebTools you can submit a print or scan job to the home folder as a secure location. Before you begin Enable [User authentication] with [User name and password] configured and enable the home Enable and edit the Home folder on page...
  • Page 162: Troubleshoot Print Job Submission

    Troubleshoot print job submission Troubleshoot print job submission Introduction Check the issues and solutions to troubleshoot print job submission. Issue Solution Unable to print a PDF file using When you submit the print job (File - Print), make sure Adobe Acrobat reader. you check the box 'Choose paper source by PDF page size' in the print dialog.
  • Page 163: Print Jobs

    Print Jobs Print Jobs Do a default print job Introduction When you want to print a job and you do not make any settings, the default presets are used. You only use the Smart Access to start your job. You can see the presets that are used in the job settings section of your job. Before you begin Make sure you submit a job via one of the job submitter applications: Use Océ...
  • Page 164 Do a default print job 2. Select the location of your job. Default, the public Smart Inbox. The jobs are listed in a new window. 3. Select your job from the list. 4. Tap the green button, next to the job settings. Chapter 4 - Use the Printing System...
  • Page 165: Direct Print

    Direct print Direct print Introduction When you want to do a default print job: • You can print with direct print. When you print with direct print, the print job is sent to the queue immediately. • You can print without direct print. When you print without direct print you can start the job locally at the printer.
  • Page 166: Print From A Usb Key

    Print from a USB key Print from a USB key Introduction With a USB key, you can perform print and scan jobs on the printer. Procedure 1. Insert a USB key into the USB port on the multi-touch user panel. The print tile is automatically selected on the user panel, and the USB location is active.
  • Page 167: Print Presets On The User Panel

    Print presets on the user panel Print presets on the user panel Introduction The printer uses the default presets for print and copy jobs, when you do not make different settings. The print presets are divided into four categories: • [Media] •...
  • Page 168: Advanced Settings For Print Jobs

    Advanced settings for print jobs Advanced settings for print jobs Introduction When you tap the [Print] tile on the multi-touch user panel, you can make your own settings. Apart from the preset tiles, you can select the advanced settings under [Show all settings]. The following table gives an overview and a short description of the available settings on the printer.
  • Page 169 Advanced settings for print jobs Preset category: [Layout] Setting Settings values Function [Cut size] [Cut method]: When set to [Synchro], the print is cut depen- • [Synchro] ded of the image. • [Standard] When set to [Standard], the print is cut to a •...
  • Page 170 Advanced settings for print jobs Setting Settings values Function [Positioning] [Alignment]: [Aligns the image on the media.] • [Top left] • [Top] • [Top right] • [Left] • [Center] • [Right] • [Bottom left] • [Bottom] • [Bottom right] [Horizontal shift] [Shifts the image in the horizontal direction (af- ter alignment to one of the positions given in 'Alignment').]...
  • Page 171 Advanced settings for print jobs Preset category: [Image] Setting Settings values Function [Print quality] [Standard] Define the type of original you use [Lines/text] [Photo] [Mirror] [On] [When “on”, the image is mirrored along the [Off] vertical axis (the media transport direction). ] Preset category: [Finishing] Setting Settings values...
  • Page 172: Copy Jobs

    Copy Jobs Copy Jobs Do a default copy job Introduction When you want to copy an original and you do not make any settings, the default presets are used. You only use the Smart Access to submit your job. You can see the presets that are used in the job settings section of your job. Procedure 1.
  • Page 173: Copy Presets On The User Panel

    Copy presets on the user panel Copy presets on the user panel Introduction The printer uses the default presets for print and copy jobs, when you do not make different settings. The copy presets are divided into four categories: • [Media] •...
  • Page 174: The Image Preset For Copy Jobs

    The Image preset for copy jobs The Image preset for copy jobs Introduction With the [Image] preset, the quality and the productivity of a copy job can be defined. There are four pre-defined presets and a fifth custom preset you can create in Océ Express WebTools. Image presets Use the [Image] setting to select the default stamp for your output.
  • Page 175: Advanced Settings For Copy Jobs

    Advanced settings for copy jobs Advanced settings for copy jobs Introduction When you tap the [Copy] tile on the multi-touch user panel, you can make your own settings. Apart from the preset tiles, you can select the advanced settings under [Show all settings]. The following table gives an overview and a short description of the available settings on the printer.
  • Page 176 Advanced settings for copy jobs Preset category:[Layout] Setting Settings values Function [Cut size] [Cut method]: When set to [Synchro], the print is cut depen- • [Synchro] ded of the image. • [Standard] When set to [Standard], the print is cut to a •...
  • Page 177 Advanced settings for copy jobs Setting Settings values Function [Remove strip] [Top] [Erase a strip from the beginning of the origi- nal.] From 0 to 400 mm or 0 to 16". [Bottom] [Erase a strip from the bottom of the original.] From 0 to 400 mm or 0 to 16".
  • Page 178 Advanced settings for copy jobs Setting Settings values Function [Positioning] [Alignment]: [Aligns the image on the media.] • [Top left] • [Top] • [Top right] • [Left] • [Center] • [Right] • [Bottom left] • [Bottom] • [Bottom right] [Horizontal shift] [Shifts the image in the horizontal direction (af- ter alignment to one of the positions given in 'Alignment').]...
  • Page 179 Advanced settings for copy jobs Preset category: [Image] Setting Settings values Settings values Function [Original] [Original type] [Lines/text standard] Define the type of original you use. For [Lines/text draft] more information on choosing the correct [Colored original] original type, see The original type on [Folded lines/text] page...
  • Page 180 Advanced settings for copy jobs Setting Settings values Settings values Function [Image] [Color highlight- [On] When enabled, all colored information is ing] [Off] printed darker on the original than black/ gray information. For instance, marked or highlighted text becomes more visible. NOTE It is only relevant for the copy modes: [Colored original],...
  • Page 181 Advanced settings for copy jobs Setting Settings values Settings values Function [Area to [Area to erase: X From 0 to 914 mm [The horizontal offset where the erase erase] origin] or 0 to 36". area starts.] [Area to erase: Y From 0 to 6000 mm [The vertical offset where the erase area origin]...
  • Page 182: Recommended Settings For Copy Jobs

    Recommended settings for copy jobs Recommended settings for copy jobs Introduction When you use a certain type of original document you can select specific presets and settings that influence the quality and productivity of your job. Use the advised settings in the table below to get the best results.
  • Page 183: The Original Type

    The original type The original type Introduction When you change the [Original type] setting under [Show all settings] - [Original] on the user panel, you can further optimize the quality of your job. Use the overview to select the correct type. Original types Original type Definition...
  • Page 184: Make A Half Size Copy

    Make a half size copy Make a half size copy Introduction When you want to scale your original to a 50% copy, you can change a preset on the user panel. Procedure 1. Feed the original face up and centered on the original feeding table. 2.
  • Page 185: Make A Copy And Add A Strip

    Make a copy and add a strip Make a copy and add a strip Introduction When you make a copy, you can add a strip to a document. Use [Cut size] to copy an original without a strip and add a strip to the copy. You can add a strip at the top or bottom of a copy.
  • Page 186: Make A Copy And Remove A Strip

    Make a copy and remove a strip Make a copy and remove a strip Introduction When you have an original with a strip, you can remove the strip from your copy. Use the option on the user panel to copy an original with a strip, and remove the strip from the copy.
  • Page 187: Make A Copy Of A Specific Area Of An Original

    Make a copy of a specific area of an original Make a copy of a specific area of an original Introduction You can make a copy of a specific area of an original. Use the option [Remove strip] to copy a specific area.
  • Page 188: Make A Copy And Remove A Specific Area Of An Original

    Make a copy and remove a specific area of an original Make a copy and remove a specific area of an original Introduction You can make a copy and delete a specific area of an original. You can use two settings: [Area to erase: width] and [Area to erase: length] to define the dimensions of the delete area.
  • Page 189: Make A Copy And Scale To Another Size

    Make a copy and scale to another size Make a copy and scale to another size Introduction When you want to scale your copy to another size, you can make changes under the advanced settings. With the custom setting, you can choose any scale percentage you want between the range of 10 - 1000%.
  • Page 190: Make A Copy Of A Dark Original (diazo)

    Make a copy of a dark original (Diazo) Make a copy of a dark original (Diazo) Introduction It can be difficult to make a good copy of a Diazo original. Diazo originals have a changing lightness with a 'cloudy' background, which can give an unclear output. The Océ PlotWave 450/550 has a special [Diazo] preset, that follows the lightness and changing background of the original and copies to an even and high quality output.
  • Page 191: Make A Copy Of An Original With Highlighted Colors

    Make a copy of an original with highlighted colors Make a copy of an original with highlighted colors Introduction When you have an original on which colors are used to accentuate or highlight information on a black and white drawing, it can be difficult to make a good black and white copy. The Océ PlotWave 450/550 has a special setting [Color highlighting], that highlights the color accents of the original by making them darker than the other information.
  • Page 192: Make A Copy On A Cut Sheet

    Make a copy on a cut sheet Make a copy on a cut sheet Introduction You can copy on cut sheet media if the required media type or size is not available on the media rolls of the printer. Procedure 1.
  • Page 193: Make A Copy With A Stamp

    Make a copy with a stamp Make a copy with a stamp Introduction A stamp is a mark you can put on every copy. Before you begin To enable the stamp functionality, you must first create a stamp in Océ Express WebTools. For Create a stamp on page more information on how to do this, see Procedure...
  • Page 194: Copy By Set

    Copy by set Copy by set Introduction You can use the [Create set] option to make multiple scans and copy in one set. Procedure 1. Feed the original face up and centered on the original feeding table. 2. Tap the copy tile. A window with a list of presets opens. 3.
  • Page 195: Scan Jobs

    Scan Jobs Scan Jobs Do a default scan job Introduction When you want to scan an original and you do not make any settings the default templates are used. You only use the Smart Access to submit your job. You can see an overview of the template settings that are used in the job settings section of your job.
  • Page 196: Scan Templates On The User Panel

    Scan templates on the user panel Scan templates on the user panel Introduction A template is a group of predefined settings you can configure yourself. Select the template on the user panel to easily submit a job with optimized settings. Scan template workflow The printer uses the scan templates that are configured in Océ...
  • Page 197: Advanced Settings For Scan Jobs

    Advanced settings for scan jobs Advanced settings for scan jobs Introduction When you tap the Scan tile on the multi-touch user panel, you can select a template. When you select a template and tap it again, a window with all settings opens. The following table gives an overview and a short description of the available settings on the printer.
  • Page 198 Advanced settings for scan jobs Setting Settings values Settings values Function [Resolution] [100] [The resolution of the scanned image [200] in dpi.] [300] [400] [600] [Color [Color] [Defines whether a color, grayscale mode] [Grayscale] or black-and-white scan must be [Black and white] made.
  • Page 199 Advanced settings for scan jobs Settings values Settings values Function [Original width] [Auto] The width of the original is automatically de- tected by the scanner. [Standard] The width of the original is a standard size. Select one of the available standard sizes from the list.
  • Page 200 Advanced settings for scan jobs [Remove strip] [Top] [Erase a strip from the beginning of the original.] From 0 to 400 mm or 0 to 16". [Bottom] [Erase a strip from the bottom of the origi- nal.] From 0 to 400 mm or 0 to 16". [Left] [Erase a strip from the left side of the origi- nal.
  • Page 201 Advanced settings for scan jobs Category: [Quality] Setting Settings values Function [Scan quality] [Automatic] Define the quality of the scan. [Normal] • [Automatic] is the default value that selects [High] the best scan quality value for your job based on your scan settings. •...
  • Page 202 Advanced settings for scan jobs Setting Settings values Function [Color highlight- [On] Set to [On]: ing] [Off] • to make notes made with marker pens more visible. • to emphasize colors, of a CAD drawings with colored information and a solely gray- scale (black) background information.
  • Page 203: Advised Settings For Scan Jobs

    Advised settings for scan jobs Advised settings for scan jobs Introduction When you use a certain type of original document you can select specific templates and settings that influence the quality and productivity of your job. Use the advised settings in the table below to get the best results.
  • Page 204 Advised settings for scan jobs Scan template Original document 09 - [CAD color + high- Color CAD drawings with marks from maker pens. light] Colors become more saturated. 10 - [Photo color] Photo-like originals with high color accuracy. Chapter 4 - Use the Printing System...
  • Page 205: The Original Type

    The original type The original type Introduction When you tap the scan tile and select the [Original] - [Original type] setting on the user panel, you can further optimize the quality of your job. Change the original type for color or grayscale. Use the overview to select the correct type. Original types for color •...
  • Page 206 The original type Original type Definition [Photo] Used for photos and high resolution prints. Photo gives a softer con- trast than colored original. [Dark original] Used especially for Diazo originals. Originals with a changing 'cloudy' background. [Folded lines/text] Used for monochrome CAD drawings with folds. Lines and wrinkles are suppressed.
  • Page 207: File Type

    File type File type Depending on the color mode and file type you select, the values for the compression mode and organization change. For some file types and some situations, the compression and organization settings cannot be set. The list below helps you to define the correct file type and color mode, and shows you which compression and organization settings are possible.
  • Page 208 File type Color mode: Grayscale [Color] mode [File type] [Organization] [Compression] [JPEG quality] [Grayscale] [TIFF] [Raw] [LZW] Not applicable [TIFF multipage] [Striped] [Packbits] [Tiled] [None] [PDF] Not applicable [Flate] Not applicable [PDF multipage] [LZW] [None] [JPEG] [Maximum] [High] [Medium] [Low] [PDF/A] Not applicable [Flate]...
  • Page 209: Scan To A Usb Key

    Scan to a USB key Scan to a USB key Introduction When you insert a USB key in the user panel, you can scan to USB. Before you begin • Before you scan to USB, make sure the correct settings are enabled. For more information see, Enable or disable USB on page 108.
  • Page 210: Scan To The Home Folder

    Scan to the home folder Scan to the home folder Introduction When you have enabled user authentication in Océ Express WebTools you can submit a print or scan job to the home folder as a secure location. Before you begin Enable [User authentication] with [User name and password] configured and enable the home Enable and edit the Home folder on page folder as a location first.
  • Page 211: Save A Scanned Document On Your Mobile Device

    Save a scanned document on your mobile device Save a scanned document on your mobile device Introduction When you have access to Océ Mobile WebTools you can scan a document on the printer and save it on your mobile device. Before you begin Make sure you have a working connection.
  • Page 212: Pause, Resume, Or Stop An Active Job

    Pause, resume, or stop an active job Pause, resume, or stop an active job Introduction If you want to pause, resume or stop an active job there are several things you can do. Procedure Pause or resume an active print job Step Action 1.[Pause]...
  • Page 213: Clear The System

    Clear the system Clear the system When to do On the user panel, you can remove all print and copy jobs from the system. Procedure 1. Tap the system thumbnail in the dynamic bar. A new window opens. 2. In the list in the bottom right corner of the screen, select [Clear system]. A wizard opens.
  • Page 214 Clear the system Chapter 4 - Use the Printing System...
  • Page 215: Chapter 5 Use The Folder

    Chapter 5 Use the Folder...
  • Page 216: The Components Of The Océ Plotwave Folder

    The components of the Océ PlotWave folder The components of the Océ PlotWave folder Introduction The Océ PlotWave folder can be connected to the printer to fold your output. IMPORTANT You can only fold paper. When you try to fold polyester, transparent or vellum media, a media jam will occur.
  • Page 217: The Folder Configuration Options

    The folder configuration options The folder configuration options Introduction The Océ PlotWave 450/550 can be configured with the following folder options. Configuration options of the folder Component Function Position of the component Folder Folds and stacks the output. Reinforcement The optional reinforcement unit unit adds reinforcement strips to the folded output.
  • Page 218: Fold Methods

    Fold methods Fold methods Introduction The Océ PlotWave folder for the Océ PlotWave 450/550 supports two fold methods: DIN A and DIN B. Fold methods DIN-A The front page and back page fully cover the folded package and the back panel extends to create a binding edge.
  • Page 219: Fold Delivery Destination

    Fold delivery destination Fold delivery destination Introduction The actual fold delivery destination can vary depending on the media weight, the selected folding package and fold delivery, and the printer output length. NOTE • It is not possible to fold when the printer output length is smaller than 0,276m. •...
  • Page 220 Fold delivery destination [Folding pack‐ [Fold delivery] Output Actual delivery destination age] length [First fold only] [First fold output] < 6 m Delivered in first fold delivery. > 6 m Length known at start. Unfolded, delivered in top delivery tray. >...
  • Page 221: Set The Maximum Folding Length

    Set the maximum folding length Set the maximum folding length Introduction The best maximum folding length differs for the various media densities, fold delivery destinations and number of folds. Use the recommended maximum folding length values listed below to prevent media jams and guarantee the selected fold delivery destination.
  • Page 222: Use Offline Folding (manual Fold)

    Use offline folding (manual fold) Use offline folding (manual fold) Introduction An important feature of the Océ PlotWave folder is offline folding, also known as manual folding. Create a template in Océ Express WebTools and enable offline folding on the user panel to use offline folding with the Océ...
  • Page 223: Use The Reinforcement Unit

    Use the reinforcement unit Use the reinforcement unit Introduction When you install a reinforcement unit, output can be delivered with a pre-punched, self-adhesive strip. When to do The reinforcement unit glues pre-punched strips to the back of the folded package. You can: •...
  • Page 224: Use The Belt Unit

    Use the belt unit Use the belt unit Introduction When you install a belt unit, you increase capacity and flexibility. For standard media, up to 100 A0 prints can be delivered offset stacked on the belt unit. NOTE Under [Configuration] - [Printer setup] - belt capacity you can change the maximum of folded packages that can be delivered on the belt unit.
  • Page 225: Adjust The Side Guides Of The Belt

    Adjust the side guides of the belt Adjust the side guides of the belt Introduction You can adjust the side guides of the belt, depending on the width of the folded package. Procedure 1. Loosen the nuts; see the illustration below. 2.
  • Page 226 Adjust the side guides of the belt Chapter 5 - Use the Folder...
  • Page 227: Maintain The Printing System

    Chapter 6 Maintain the Printing System...
  • Page 228: Update Your System

    Update your System Update your System Update the system software on the user panel Introduction You can update the system software on the user panel with a USB device that includes a new version of the software. Before you begin For an update of the system software, get the packages for the system software update from your local representative.
  • Page 229: Update The System Software In Océ Express Webtools

    Update the system software in Océ Express WebTools Update the system software in Océ Express WebTools Introduction You can update the system via Océ Express WebTools. You can find the settings under the [Support] - [Update] tab. The [Update] tab has the following functionalities: •...
  • Page 230: Install The System Security Patches In Océ Express Webtools

    Install the system security patches in Océ Express WebTools Install the system security patches in Océ Express WebTools Introduction You can install system security patches in Océ Express WebTools. Before you begin "http://downloads.oce.com" Download the system security patches from NOTE •...
  • Page 231: Replace The Media

    Replace the Media Replace the Media Remove a media roll IMPORTANT • Handle the media roll with care. A dented media roll can damage the printer. • Do not open the media drawer during the printing process. CAUTION • Watch your fingers when you handle the media roll. •...
  • Page 232 Remove a media roll Procedure 1. Pull firmly on the media drawer to open it. 2. Roll the media back manually, to remove the media from the metal paper guide. Chapter 6 - Maintain the Printing System...
  • Page 233 Remove a media roll 3. Use both hands (as indicated) to lift the roll holder with the media roll and put it on the roll loading station. 4. Pull the handle of the roll holder locking mechanism towards you and remove the roll holder from the core of the media roll.
  • Page 234: Unpack The Media Roll

    Unpack the media roll Unpack the media roll IMPORTANT • Handle the media roll with care. A dented media roll can damage the printer. • Always write the correct media name inside the core, after you unpack the media roll. This way, you will have the correct media information available if you replace the roll before it is empty and you want to reuse it later,.
  • Page 235 Unpack the media roll 3. Carefully remove the media roll from the box. 4. If present, remove the other plug and any plastic on the media roll. Chapter 6 - Maintain the Printing System...
  • Page 236: Load A Media Roll (position 1)

    Load a media roll (position 1) Load a media roll (position 1) Introduction You can load your media in the front of the drawer on position 1, or in the back of the drawer on position 2. Load the media for position 1 and 2 similarly for both drawers. NOTE •...
  • Page 237 Load a media roll (position 1) 4. Align the side of the roll with the center of the correct size indicator on the roll holder and release the handle of the locking mechanism. 5. Remove the tapes from the new media roll. Use both hands (as indicated) to place the media roll in the media drawer.
  • Page 238 Load a media roll (position 1) 6. Use both hands to turn the media roll backwards (1) until the media flap has passed the metal paper guide. Chapter 6 - Maintain the Printing System...
  • Page 239 Load a media roll (position 1) 7. Use both hands to slide the media under the metal paper guide (2) until the media is transported automatically. 8. If necessary, press the clean cut button to trim a strip of the new media roll. Press once for a strip of approximately 20 cm (7.9 in) or hold the button and release it when the strip has the desired length.
  • Page 240: Load A Media Roll (position 2)

    Load a media roll (position 2) Load a media roll (position 2) Introduction You can load your media in the front of the drawer on position 1, or in the back of the drawer on position 2. Load the media for position 1 and 2 similarly for both drawers. NOTE •...
  • Page 241 Load a media roll (position 2) 4. Align the side of the roll with the centre of the correct size indicator on the roll holder and release the handle of the locking mechanism. 5. Remove the tapes from the new media roll. Use both hands (as indicated) to place the media roll in the media drawer.
  • Page 242 Load a media roll (position 2) 6. Use both hands to turn the media roll backwards (1) until the media flap has passed the metal paper guide. Chapter 6 - Maintain the Printing System...
  • Page 243 Load a media roll (position 2) 7. Use both hands to slide the media under the metal paper guide (2) until the media is transported automatically. 8. If necessary, press the clean cut button to trim a strip of the new media roll. Press once for a strip of approximately 20 cm (7.9 in) or hold the button and release it when the strip has the desired length.
  • Page 244: Media Types

    Media types Media types Introduction Océ machines and media are matched for the best quality and performance. You can receive a list of media (that includes plain or recycled paper, transparent paper, colored papers, and different polyester films) from your local representative. You can select the media names on: •...
  • Page 245 Media types Chapter 6 - Maintain the Printing System...
  • Page 246: Media Sizes

    Media sizes Media sizes Introduction Océ machines and media are matched for the best quality and performance. Océ recommends the use of approved Océ media. You can receive a list of media (that includes plain or recycled paper, transparent paper, colored papers, and different polyester films) from your local representative.
  • Page 247 Media sizes ARCH range Media Width [inch] Length [inch] ARCH1 range Media Width [inch] Length [inch] 15inch 21inch E1 (30 inch) Japanese range Media Width [mm] Length [mm] 430x620 440x594 620x880 660x841 800x1189 1189 880x1230 1230 Chinese range Media Width [mm] Length [mm] 310x440 440x620...
  • Page 248: Refill The Toner

    Refill the Toner Refill the Toner Refill the toner Introduction With the completely closed toner system, you can easily refill toner. When to do When a ‘Toner Low’ message appears on the user panel, you need to refill the toner. The message will be displayed until you refill the toner.
  • Page 249 Refill the toner Procedure 1. Open the toner compartment. 2. Shake the toner bottle well. Leave the bottle closed. 3. Place the bottle on the refill opening of the toner unit. Chapter 6 - Maintain the Printing System...
  • Page 250 Refill the toner 4. Pull the slider towards you to open both the bottle and the refill opening of the toner unit. 5. Tap the toner bottle gently (sideways), to let the toner flow from the bottle. 6. When the toner bottle is empty, return the slider of the toner unit to the original position to close the refill opening and the toner bottle.
  • Page 251: Replace The Residual Toner Container

    Replace the residual toner container Replace the residual toner container Introduction A sensor detects when the residual toner container is full. When the container is full, the printer stops printing and a message appears on the user panel: [The residual toner container is full or not installed.] [Place the empty container.] Replace the container to continue printing.
  • Page 252 Replace the residual toner container 2. Remove the full residual toner container. NOTE The residual toner container can be disposed normally. 3. Place the empty residual toner container. 4. Close the residual toner compartment. Chapter 6 - Maintain the Printing System...
  • Page 253: Maintain The Scanner

    Maintain the Scanner Maintain the Scanner Clean the scanner Introduction Clean the scanner from time to time, to prevent decrease of copy and scan quality. When to do Clean when: • the transparent contact plates are dirty and static • the original support rollers are dirty, and you use transparent originals Procedure 1.
  • Page 254 Clean the scanner IMPORTANT To clean the scanner, use the soft lint-free muslin towels from the scanner cleaning kit. 2. Use a muslin towel that has been moistened with water and firmly wrung out to clean the following parts of the scanner: •...
  • Page 255 Clean the scanner 4. Press the scanner top cover down gently with both hands, to close it. NOTE Check that the left and right scanner open levers are locked into position. Chapter 6 - Maintain the Printing System...
  • Page 256: Calibrate The Scanner

    Calibrate the scanner Calibrate the scanner Introduction You can calibrate the scanner when you are not satisfied with the copy or scan quality. Use the calibration wizard to calibrate the scanner. Before you begin Clean the scanner before you start the calibration procedure. Dirty parts of the scanner cause Clean the scanner on page copy and scan quality to decrease.
  • Page 257: Maintain The Reinforcement Unit (optional)

    Maintain the Reinforcement Unit (Optional) Maintain the Reinforcement Unit (Optional) Remove an empty tape roll Introduction When the tape roll of the reinforcement unit is empty a message appears on the user panel. Procedure 1. Open the side door of the reinforcement unit; see the illustration below. [4] Opening the side door of the reinforcement unit 2.
  • Page 258 Remove an empty tape roll 3. Remove the trailing strip of the old tape. [6] Removing the trailing strip of the old tape 4. Open the front side plate of the roll holder (remove the screw and the old kernel.) Result Insert a new tape roll on page 259 You can now insert a new tape.
  • Page 259: Insert A New Tape Roll

    Insert a new tape roll Insert a new tape roll Introduction Remove an empty tape roll on page When you have removed the old tape ( 257), you can insert a new roll. IMPORTANT Only use Océ reinforcement strips, to prevent damage to the reinforcement unit. Procedure 1.
  • Page 260 Insert a new tape roll 3. Guide the tape between the upper and lower knife and over the pin roller. [9] Leading the tape between upper and lower knife 4. Make sure that at least 200 mm (2 strip lengths) of tape protrudes out of the knife section. [10] Protruding tape 5.
  • Page 261 Insert a new tape roll 6. Close the guide plates of the pin roller. [12] Closing the guide plates Result Prepare the tape roll for operation on page 262 Clean the reinforcement Make sure you also, knives on page 265. Chapter 6 - Maintain the Printing System...
  • Page 262: Prepare The Tape Roll For Operation

    Prepare the tape roll for operation Prepare the tape roll for operation Procedure 1. Remove the protection sheet from the tape. [13] Peeling off the protection sheet 2. Guide the protection sheet back between the upper and lower knife. [14] Leading the protection sheet between upper and lower knife 3.
  • Page 263 Prepare the tape roll for operation 4. Insert the strip of the tape into the closed section of the slide. [16] Inserting the tape into the closed section of the slide. 5. Hold the upper guide plate down and cut the tape at the knife section. (Quickly pull the strip up so that the upper knife cuts the tape.) [17] Cutting the tape at the knife section 6.
  • Page 264: Empty The Waste Box Of The Reinforcement Unit

    Empty the waste box of the reinforcement unit Empty the waste box of the reinforcement unit Introduction The protective sheet from the reinforcement tape is stored in a waste box. For each roll of tape, you must empty the box twice. NOTE You can empty the waste box while the printer is running.
  • Page 265: Clean The Reinforcement Knives

    Clean the reinforcement knives Clean the reinforcement knives Introduction The knives of the reinforcement unit get sticky from the glue on the reinforcement tape, therefore you have to clean the knives regularly. When to do Clean the knives: Insert a new tape roll on page •...
  • Page 266 Clean the reinforcement knives 6. Close the side door of the reinforcement unit. The knives are automatically put back in their original positions. Chapter 6 - Maintain the Printing System...
  • Page 267: License Management

    Chapter 7 License Management...
  • Page 268: Introduction To License Management

    Introduction to license management Introduction to license management Introduction For certain applications your printer uses, you need to activate a license. A product license for the Océ PlotWave 450/550 is always required. You can perform several actions for licenses: Procedure 1.
  • Page 269: Check Your Licenses

    Check your licenses Check your licenses About the licenses The license section in Océ Express WebTools allows you to manage the licenses that are active on your system. A license is needed to activate certain functions on your printer. License information overview Open the [Support] - [Licenses] tab in Océ...
  • Page 270: Save The Currently Active Licenses

    Save the currently active licenses Save the currently active licenses Introduction You can save all active licenses into one single file. When to do Save the currently active licenses before starting a license activation job or if you want to save the current license situation.
  • Page 271: Get A New License File

    Get a new license file Get a new license file Introduction The Océ applications and optional functions are protected against unauthorized use. You need to activate licenses to enable various options. When you want to get a new license you have to provide the correct information to your local representative.
  • Page 272: Activate A New License

    Activate a new license Activate a new license Introduction Under the [Licenses] tab in Océ Express WebTools you can activate new license files. NOTE • It is advised to store the license information of the currently active license files in a back-up file before you activate a new license file.
  • Page 273: Account Management

    Chapter 8 Account Management...
  • Page 274: An Overview Of Océ Account Center

    An overview of Océ Account Center An overview of Océ Account Center Introduction Use Océ Account Center to manage the account information of print jobs, copy jobs and scan jobs for your Océ devices. NOTE "http:// For this application a separate user guide and a Readme are available. Visit downloads.oce.com"...
  • Page 275: Océ Account Console

    Océ Account Console ® ® Océ Account Console Introduction to Océ Account Console Definition Océ Account Console is installed on the administrator's workstation. Purpose Océ Account Console has the following functionalities: • Manage, preview, and publish the account information dialog. •...
  • Page 276: Summary Of Océ Account Console

    Summary of Océ Account Console Summary of Océ Account Console Main parts of Océ Account Console An administrator uses Océ Account Console to perform a number of maintenance and configuration tasks. The main functional areas of Océ Account Console are described in the table below. Main parts of Océ...
  • Page 277 Summary of Océ Account Console Part Description The [Export filters] tab [Overview] section. • [Create...]. Use this option to define a new filter. • [Delete]. Remove the export filter. • [Edit...]. Change the filter definition. • [Copy...]. Make a duplicate of the filter settings to create another ex- port filter.
  • Page 278: Enable Account Management In Océ Express Webtools

    Enable account management in Océ Express WebTools Enable account management in Océ Express WebTools Introduction To enable account management you can define the values in Océ Express WebTools Definition The account information requirements are defined and managed by the administrator. How to define the 'Logging and accounting' settings Open the [Preferences] - [System defaults] tab, and under [Job management] enable the [Force entry of accounting data for print jobs] or [Force entry of accounting data for copy and scan jobs].
  • Page 279: Accounting Workflow

    Accounting workflow Accounting workflow Introduction After the administrator configures the settings, accounting can be integrated in the workflow. Procedure 1. Define an accounting dialog and publish it. 2. Add the Océ PlotWave 450/550 to the devices in Océ Account Console and configure the tasks. NOTE Configure the task 'Retrieve log data' to run every day at a time that the printer is switched on.
  • Page 280 Workflow on the printer Chapter 8 - Account Management...
  • Page 281: Chapter 9 Solve Problems

    Chapter 9 Solve Problems...
  • Page 282: How To Solve Problems With Jobs

    How to solve problems with jobs How to solve problems with jobs Procedure 1. When there is a problem with a job, the color of the green job queue bar in Océ Express WebTools turns red. The system monitor section of Océ Express WebTools displays the message: [User intervention required].
  • Page 283: Clear An Original Jam In The Scanner

    Clear an original jam in the scanner Clear an original jam in the scanner Introduction When an original jam occurs in the scanner, the message [Scanner original jam] appears on the user panel. You must remove the original from the scanner. Follow the steps in the wizard on the user panel to clear the jam.
  • Page 284: Clear A Media Jam In The Heater Section

    Clear a media jam in the heater section Clear a media jam in the heater section Introduction When a media jam in the heater section occurs, you have to handle with care. IMPORTANT During normal use, the fuser has to remain closed. Only open it to remove the media after a media jam.
  • Page 285 Clear a media jam in the heater section 4. Press the green knob on the media jam clearance handle and close the upper back cover. NOTE Make sure you close the upper back cover properly: make sure you hear a click. Chapter 9 - Solve Problems...
  • Page 286: Clear A Media Jam In The Media Bypass Section

    Clear a media jam in the media bypass section Clear a media jam in the media bypass section Introduction If a media jam occurs in the media bypass section, follow the help wizard on the user panel and take the following steps: Procedure 1.
  • Page 287 Clear a media jam in the media bypass section 3. Remove any jammed media. NOTE When the material cannot be removed easily, open the upper back cover with the media jam clearance handle to access to the jammed material. For more information, Clear a media jam in the heater section on page 284).
  • Page 288: Clear A Media Jam In The Roll Feed Section

    Clear a media jam in the roll feed section Clear a media jam in the roll feed section Introduction If a media jam occurs in the roll feed section, follow the help wizard on the user panel and take the following steps: Procedure 1.
  • Page 289: Clear A Media Jam In The First Fold Section

    Clear a media jam in the first fold section Clear a media jam in the first fold section Procedure 1. Open the top cover of the folder, by pushing the handle down. The green light of the folder blinks rapidly. [22] Top cover of the folder 2.
  • Page 290 Clear a media jam in the first fold section 5. Remove any jammed printing material. 6. Close the guide plate. 7. Close the cover of the first fold section. 8. Close the top cover of the folder. Chapter 9 - Solve Problems...
  • Page 291: Clear A Media Jam In The Second Fold Section

    Clear a media jam in the second fold section Clear a media jam in the second fold section Procedure 1. Open the front door of the second fold section. [25] Opening the front door of the second fold section 2. Remove any jammed printing material at the bottom of the second fold section. 3.
  • Page 292 Clear a media jam in the second fold section 6. Open the guide plate with the green lever. [28] Opening the guide plate with the green lever 7. Remove any jammed printing material. 8. Open the vertical transport with the green lever. [29] Opening the vertical transport 9.
  • Page 293 Clear a media jam in the second fold section 12. Close the delivery unit [31] Closing the delivery unit Chapter 9 - Solve Problems...
  • Page 294: Clear A Media Jam In The Folder Transport Section

    Clear a media jam in the folder transport section Clear a media jam in the folder transport section Procedure 1. Open the cover of the transport to the first fold delivery. [32] Opening the cover of the folder transport section 2.
  • Page 295: Clear A Media Jam In The Belt Unit

    Clear a media jam in the belt unit Clear a media jam in the belt unit Procedure 1. Open the door of the belt unit. [33] Opening the belt unit door 2. Squeeze the two green knobs together, in the upper section of the belt unit, and open the plate. [34] Opening the plate 3.
  • Page 296 Clear a media jam in the belt unit 6. Remove any jammed printing material. 7. Pull up the green lever again (until it locks into position) to close the plate. 8. Close the belt unit door. 9. Put the belt in its operating position by pushing it down gently. Chapter 9 - Solve Problems...
  • Page 297: Clear A Tape Jam In The Reinforcement Unit

    Clear a tape jam in the reinforcement unit Clear a tape jam in the reinforcement unit Introduction When a tape jam occurs in the reinforcement unit, an error message appears on the user panel. Procedure 1. Open the front door of the reinforcement unit [36] Opening the front door of the reinforcement unit 2.
  • Page 298 Clear a tape jam in the reinforcement unit 3. Remove all tape between the rollers and the knives. [38] Removing the tape 4. Move a new trailing strip of tape between the rollers and the knives. Chapter 9 - Solve Problems...
  • Page 299: Get Reinforcement Strips On The Output

    Get reinforcement strips on the output Get reinforcement strips on the output Introduction When there is no reinforcement strip on the output, then: • The reinforcement strip is not correctly installed. • The reinforcement strip is not available. Procedure 1. Open the side door of the reinforcement unit. 2.
  • Page 300: Use The Circuit Breaker

    Use the circuit breaker Use the circuit breaker Introduction A circuit breaker is used for the protection against electrical leakage in the circuit. A leakage can appear after a lightning strike, but also with a permanent short circuit. When the printer does not have a power connection while all power cables are connected and the machine is on, you can check the circuit breaker.
  • Page 301: Disconnect The Network Cable And The Mains Supply Cable

    Disconnect the network cable and the mains supply cable Disconnect the network cable and the mains supply cable Procedure IMPORTANT Make sure the main power switch (A) is in 'off' position. 1. Disconnect the network cable from the network connection at the right back of the printer (C). 2.
  • Page 302: Event Messages

    Event messages Event messages Introduction Feedback on errors related to print jobs is displayed in the event list. You can open the event list when you click [View events] in the upper right hand corner of the Jobs tab in Océ Express WebTools. Procedure Event message Troubleshoot...
  • Page 303 Event messages Event message Troubleshoot [PS/PDF resource or language prob- The Postscript or PDF file is complex or corrupt. lem; one or more pages not correctly • Try to print it from an application using the Océ Wide printed] ® ®...
  • Page 304 Event messages Event message Troubleshoot [The sheet lenght exceeds the limit • The document will be first folded only. of the second fold. Only the first fold • Check the maximum length settings for second fold applied.] and comply, when you want to get a fanfold package. [Document is not a PDL or the PDL is Check if the printer recognizes the format of the sent job.
  • Page 305: Print A Demo Print

    Print a demo print Print a demo print When to do You can print a demo print to check whether the printer is working correctly. Procedure 1. Tap the system menu thumbnail on the user panel. A window opens. 2. In the list on the right, select [Test prints]. A wizard opens. 3.
  • Page 306: Print A Test Print

    Print a test print Print a test print When to do Print a test print from a specific roll at the request of the helpdesk. The test print provides information that can help to solve quality problems. Procedure 1. Tap the system menu thumbnail on the user panel. A window opens. 2.
  • Page 307: Print The Print Density Chart

    Print the print density chart Print the print density chart When to do To influence the toner usage of your printer, you can print the print density chart and adjust the print density offset. A negative value reduces the toner usage, a positive value increases the toner usage.
  • Page 308 Print the print density chart Chapter 9 - Solve Problems...
  • Page 309: Chapter 10 Support

    Chapter 10 Support...
  • Page 310: Counter History

    Counter history Counter history Introduction Navigate to the [Support] - [Counter history] tab to get an overview of the consumables used per printed job. The table below gives an overview of the various functionalities you can access in the counter history to sort, group, save, or print the information you need.
  • Page 311: Settings In Case Of Errors

    Settings in case of errors Settings in case of errors Introduction If you encounter problems with print jobs, there are a few settings that can help you. Procedure 1. Open the [Preferences] - [System defaults] tab. 2. Under [In case of errors], you can make the following settings: Setting Value Description...
  • Page 312: Audit Log

    Audit log Audit log Definition As a System Administrator, you can download a comma-separated values (CSV) file containing the audit of all security-related events in the system. [Download audit events] and [Clear audit events] Log in as a System Administrator and select the [Audit log] in the [Security] tab. Click on the [Download audit events] button to download a comma-separated values (CSV) file containing the audit events.
  • Page 313: Remote Service: Configure The Proxy

    Remote Service: configure the proxy Remote Service: configure the proxy Introduction Océ Express WebTools offers remote services from the printer to the service organization, or from the service organization to the printer. You can edit these settings under the [Support] - [Remote Service] tab. Remote Service has the following options: •...
  • Page 314: Remote Service: Check The Connection

    Remote Service: check the connection Remote Service: check the connection After you configured the proxy, it is possible to test the connection between the printer and the service organization. Procedure 1. Open the [Support] - [Remote Service] tab, and click on [Check connection]. 2.
  • Page 315: Remote Service: Allow Remote Assistance

    Remote Service: allow remote assistance Remote Service: allow remote assistance When you have made all settings required and you want to allow the service organization to remotely access the printer, you can enable remote assistance. Procedure 1. Open the [Support] - [Remote Service] tab, and click on [Allow remote assistance]. 2.
  • Page 316: Remote Service: Download Log Files

    Remote Service: download log files Remote Service: download log files When you want to have access to all Remote Service log files, you can download them. Procedure 1. Open the [Support] - [Remote Service] tab. 2. Click on [Download log files] in the upper right hand corner. The system creates a zip file that contains the technical and audit log files in a text format.
  • Page 317: Chapter 11 Contact

    Chapter 11 Contact...
  • Page 318: Downloads And Support For Your Product

    'Safety Guide' . Support For support information please contact your Canon local representative. Find your local contact for support from: "http://www.canon.com/support/" Chapter 11 - Contact...
  • Page 319: Reader's Comment Sheet

    Reader's comment sheet Reader's comment sheet Questions Have you found this manual to be accurate? O Yes O No Were you able to operate the product, after reading this manual? O Yes O No Does this manual provide sufficient background information? O Yes O No Is the format of this manual convenient in size, readability and arrangement (page layout, chapter...
  • Page 320 Reader's comment sheet Name: Occupation: Company: Phone: Address: City: Country: Please return this sheet to: Océ-Technologies B.V. For the attention of ITC User Documentation. P.O. Box 101, 5900 MA Venlo The Netherlands Send your comments by E-mail to: itc-userdoc@oce.com For the addresses of local Océ organisations see: http://www.oce.com Chapter 11 - Contact...
  • Page 321: Index

    Index Index Access control CAD drawing Enable............78, 79 custom scale...........189 Account management Calibrate the scanner........... 256 Océ Express WebTools........278 Calibration.............256 Action after media request time-out ....125 Carrier sheet............146 Active job............35, 37 Certificates.............. 83 Add a strip Change a leading or trailing strip....... 185 Settings.............
  • Page 322 Index Consumables procedure............195 per job............. 310 Default settings Control Smart Inbox rights........72 concept..............53 Copy Default on a cut sheet..........192 External location..........Copy dark original..........190 Default............113 Copy job by set............. 194 Set a default external location...... 113 Copy job defaults............62 Delete a specific area Copy job highlight colors........191...
  • Page 323 Index External location Get a new license file........... 271 Create.............. 111 Green button............36 FTP, SMB, WebDAV........111 FTP..............115 Create external location......111 Highlighted colors make a copy......191 Generate CA-signed certificate request..84 Home folder............109 Home folder............109 external location..........107 Import a CA-signed certificate..86, 87, 88, 89 Home screen............
  • Page 324 Index in the fuser section.........284 in the media bypass section......286 Key operator............46 in the roll feed section........288 Media request time-out........125 Media roll (position 1).......... 236 Media roll (position 2).......... 240 Language change........... 45 Media roll 1............. 28 Layout settings............60 Media roll 2.............
  • Page 325 Index Océ Account Console Paper jam second fold section......291 introduction............ 275 Paper jam Océ ClearConnect........... 25 in the fuser section.........284 components and function....... 29 in the media bypass section......286 Océ Express WebTools in the roll feed section........288 account management........278 Passwords change the language........
  • Page 326 Index Print quality.............61 Remove a specific area description............171 description............188 Print tile..............35 Remove strip printer top cover............. 25 erase a specific area........187 Printer Remove components (back)...........27 media roll............231 components (front)........0 Replace the residual toner container....251 components (left side)........26 Replace working area.............19 media roll............231...
  • Page 327 Index Scan template Delete..............70 on the user panel........... 196 external location..........107 Scan templates............97 job states............... Scan tile..............35 smart inbox..........71 Scan to a mobile device........211 print..............149 Scan to USB............209 Smart Inboxes Scan-to-file Concept............. 64 color mode: black and white......208 color mode: color...........
  • Page 328 Index User panel............25, 29 User roles..............46 Tape jam..............297 User session Tape roll..........257, 259, 262 Time-out............122 Template for scan jobs.........196 Templates..............39 Create..............98 Delete..............99 Vertical shift Export..............101 Layout settings..........60 Fold..............97 View the settings Import..............100 Océ Express WebTools........55 Restore factory defaults.........102 Scan..............97 Test print...
  • Page 330 Canon Canada Inc. www.canon.ca Canon Europa Inc. www.canon-europe.com Canon Latin America Inc. www.cla.canon.com Canon Australia PTY. Ltd www.canon.com.au Canon China Co., Ltd www.canon.com.cn Canon Singapore PTE. Ltd www.canon.com.sg Canon Hongkong Co., Ltd www.canon.com.hk © CANON INC. & Océ Holding B.V. 2016...

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