Event Messages - Canon Océ PlotWave 450 Operation Manual

Event messages

Event messages
Introduction
Feedback on errors related to print jobs is displayed in the event list.
You can open the event list when you click [View events] in the upper right hand corner of the
Jobs tab in Océ Express WebTools.
Procedure
Event message
[Partially printed job aborted due to
reception problem (protocol error,
connection failure, spool full)]
[Job aborted due to reception prob-
lem (protocol error, connection fail-
ure, spool full); nothing was printed]
[Document could not be printed; spe-
cific TIFF/CALS mode is not suppor-
ted]
[Document could not be processed;
processing was aborted]
[PS/PDF missing or invalid data in
the document; one or more pages
not correctly printed]
[PS/PDF limitation; one or more pa-
ges not correctly printed]
[PS/PDF resource issue (memory,
disk); one or more pages not correct-
ly printed]
302 Chapter 9 - Solve Problems
Troubleshoot
• Check the structure and keywords of the Job Ticket.
• When the user panel displays the message [Job mem-
ory full], delete some jobs from the system.
• Check if the printer can be reached on the network.
• Check the structure and keywords of the Job Ticket.
• When the user panel displays the message [Job mem-
ory full], delete some jobs from the system.
• Check if the printer can be reached on the network.
The document type is not supported by the printer (for
instance, CALS file of type 2).
• Generate a new file.
The file is complex and the printer does not have
enough memory to process it.
• Try to print it from an application using the Océ Wide
format Printer Driver for Microsoft
• If the error persists, contact your local Service repre-
sentative.
The Postscript or PDF file is corrupt.
• Try to print the original file from Adobe Reader or di-
rectly from the application using the Océ Wide format
Printer Driver for Microsoft
• Try to generate the file again.
• If the error persists, contact your local Service repre-
sentative.
The Postscript or PDF file causes an internal printer er-
ror.
• Try to print it from an application using the Océ Wide
format Printer Driver for Microsoft
• If the error persists, contact your local Service repre-
sentative.
The Postscript or PDF file is complex and the printer
does not have enough memory to process it.
• Try to print it from an application using the Océ Wide
format Printer Driver for Microsoft
• If the error persists, contact your local Service repre-
sentative.
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