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Section 11: Warranty Information
Warranty Period
Horizon Hobby, Inc., (Horizon) warranties that the Products purchased (the "Product") will be free from defects in materials and
workmanship at the date of purchase by the Purchaser.
Limited Warranty
(a) This warranty is limited to the original Purchaser ("Purchaser") and is not transferable. REPAIR OR REPLACEMENT AS PROVIDED
UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. This warranty covers only those Products purchased
from an authorized Horizon dealer. Third party transactions are not covered by this warranty. Proof of purchase is required for
warranty claims. Further, Horizon reserves the right to change or modify this warranty without notice and disclaims all other
warranties, express or implied.
(b) Limitations- HORIZON MAKES NO WARRANTY OR REPRESENTATION, EXPRESS OR IMPLIED, ABOUT NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCT. THE PURCHASER ACKNOWLEDGES THAT THEY
ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF THE PURCHASER'S INTENDED USE.
(c) Purchaser Remedy- Horizon's sole obligation hereunder shall be that Horizon will, at its option, (i) repair or (ii) replace, any
Product determined by Horizon to be defective. In the event of a defect, these are the Purchaser's exclusive remedies. Horizon
reserves the right to inspect any and all equipment involved in a warranty claim. Repair or replacement decisions are at the sole
discretion of Horizon. This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or modification of or to any part of the Product. This warranty does not cover damage due to improper
installation, operation, maintenance, or attempted repair by anyone other than Horizon. Return of any goods by Purchaser must be
approved in writing by Horizon before shipment.
Damage Limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION
OR COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE PRODUCT, WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, NEGLIGENCE, OR STRICT LIABILITY. Further, in no event shall the liability of Horizon exceed the individual price of
the Product on which liability is asserted. As Horizon has no control over use, setup, final assembly, modification or misuse, no
liability shall be assumed nor accepted for any resulting damage or injury. By the act of use, setup or assembly, the user accepts
all resulting liability.
If you as the Purchaser or user are not prepared to accept the liability associated with the use of this Product, you are advised to
return this Product immediately in new and unused condition to the place of purchase.
Law: These Terms are governed by Illinois law (without regard to conflict of law principals).
Safety Precautions
This is a sophisticated hobby Product and not a toy. It must be operated with caution and common sense and requires some basic
mechanical ability. Failure to operate this Product in a safe and responsible manner could result in injury or damage to the Product
or other property. This Product is not intended for use by children without direct adult supervision.
The Product manual contains instructions for safety, operation and maintenance. It is essential to read and follow all the
instructions and warnings in the manual, prior to assembly, setup or use, in order to operate correctly and avoid damage or injury.
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide warranty support or repair. Once assembly, setup or use of the
Product has been started, you must contact Horizon directly. This will enable Horizon to better answer your questions and service
you in the event that you may need any assistance.
For questions or assistance, please direct your email to productsupport@horizonhobby.com, or call 877.504.0233 toll-free to speak
to a service technician.
Inspection or Repairs
If this Product needs to be inspected or repaired, please call for a Return Merchandise Authorization (RMA). Pack the Product
securely using a shipping carton. Please note that original boxes may be included, but are not designed to withstand the rigors
of shipping without additional protection. Ship via a carrier that provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and is accepted at our facility. A Service Repair Request is available at
www.horizonhobby.com on the "Support" tab.
If you do not have internet access, please include a letter with your complete name, street address, email address and phone
number where you can be reached during business days, your RMA number, a list of the included items, method of payment for
any non-warranty expenses and a brief summary of the problem. Your original sales receipt must also be included for warranty
consideration. Be sure your name, address, and RMA number are clearly written on the outside of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales receipt verifying the proof-of-purchase date. Provided warranty
conditions have been met, your Product will be repaired or replaced free of charge.
Repair or replacement decisions are at the sole discretion of Horizon Hobby.
© 2008, Horizon Hobby, Inc.
4105 Fieldstone Road
Champaign, Illinois 61822
(877) 504-0233
www.horizonhobby.com
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