Panasonic KX-NS500 Sales Manual page 90

Appendix
Improved Work Efficiency
Communication Assistant
Speech Auto Attendant Module
The CA Speech Auto Attendant module provides a call routing function. Calls are redirected to voicemail or a mobile phone,
etc. according to the CA status after the caller tells the module the name of the caller they want to talk to.
Customer calls Speech Auto Attendant.
Text to speech;
Customer
"This is Panasonic. Who do you want to talk to?"
Customer speaks;
James Bond
The CA module specifies the destination by speech
recognition, and decides the action to take according
to the CA status.
Text to speech; for "In a meeting"
"This is James. I am in a meeting. Please leave a
message."
The call will be transferred to voice mail.
Text to speech; for "Gone home"
"This is James. I have gone home. Please call my
secretary."
The call will be transferred to the predefined
destination.
-CA Modules as CA Family-
 Customers can connect to people in charge without
pressing buttons
 When the agent a customer wants to talk to is
absent, the customer can leave voice mail or a
message for another person in charge
 By simply changing the CA status, communication
can be performed with a method according to that
status
90