Panasonic KX-NS500 Sales Manual page 85
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Also See for KX-NS500:
- Pc programming manual (1064 pages) ,
- Features manual (580 pages) ,
- User manual (396 pages)
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Appendix
Improved Work Efficiency
Communication Assistant
CA Supervisor - Real-time Status Management
Supervisors can monitor the status of a target group's agents with the Group Call Monitor feature.
Current Waiting Call
Longest Waiting Time
Login/Logout Status
Total Incoming Calls
Average Waiting Time
Lost Calls
Overflow Calls
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