Checking Service Information - Siemens GIGASET A580 User Manual

Checking service information

You may need the service information of your phone (base station and hand-
set) for Customer Services.
Base station service information
Precondition: You are conducting an external call. The connection has been
established for at least 8 seconds.
¢
§Menu§
Confirm selection with
The following information is displayed:
1: Serial number of the base station (RFPI)
2: Serial number of your handset (IPUI)
Informs the service employees of the base station settings (in hex diagram),
3:
e.g. the number of registered handsets, repeater mode. The last 4 digits indi-
cate the number of operating hours (hexadecimal).
4: Variant, version of the firmware (digits 3 to 5).
5: Gigaset.net number of your phone. With this number a service employee can
call you over the Internet without you needing to be registered with a VoIP pro-
vider. This means that the employee can test online connections and VoIP
telephony irrespective of the VoIP provider.
Handset service information
When the handset is in idle status:
Press the display key
¤
Press the following keys one after the other: *#QL#
The information displayed on the handset includes:
1: Serial number (IPUI)
2: Number of operating hours
Variant, version of handset software
3:
Service Info
§OK§
.
§Menu§
.
Service (Customer Care)
151