The handset at a glance £ The handset at a glance 4 Message key ( Page Access to calls and message lists; Flashes: new message, new call or new firmware or new provider profile avail- able 5 End call key, On/Off key End call, cancel function, go back one menu level (press briefly), back to idle status (press and hold), activate/deactivate handset...
Overview of display icons Overview of display icons = e V U Charge status of the batteries (flat to full) = (flashes) Batteries almost empty e V U (flashes) Charging Ð i Ñ Ò Reception signal strength between the base station and the handset (high to low) | (flashes) No reception signal between the base station and the handset Ø...
Safety precautions Safety precautions Warning Read the safety precautions and the user guide before use. Explain their content and the potential hazards associated with using the telephone to your children. Only use the mains adapter supplied, as indicated on the underside of the base station or charging cradle.
£ Page 95). You can reduce the transmission power by activating eco mode £ Page 77). Your Gigaset A580 IP has a protected operating system that offers increased security against viruses from the Internet. Have fun using your new phone!
You can find a list of recommended routers on the Internet at: www.gigaset.com/customercare From here, go to the FAQ page and select "Gigaset A580 IP". Search for "Router", for example. Access the services of a VoIP provider. You can open up to six accounts with different VoIP providers.
First steps First steps Check the pack contents one Gigaset A580 IP base station §§1§§ one mains adapter for connecting the base station to the mains power supply §§2§§ one phone cord for connecting the base station to the fixed line network §§3§§...
Internet at www.gigaset.com Select "Gigaset A580 IP" in the product field to open the relevant product page where you will find a link to the user guide. For information on how to find out the current firmware version of your base station £...
¤ If you need to open the battery cover, for instance to replace the batteries, place your fingertip in the cavity on the casing and pull the battery cover upwards. Gigaset Communications GmbH is a trademark licensee of Siemens AG...
First steps Connecting the charging cradle The charging cradle is designed to be operated in enclosed, dry areas at tem- peratures ranging from +5 °C to +45 °C. ¤ Connect the flat plug from the power supply 1. ¤ Plug the mains adapter into the plug socket 2.
First steps Initial charging and discharging of the batteries ¤ Place the handset in the charging cradle and wait until the batteries are fully charged (approx. 10 hours). Battery charging is indicated in the top right of the display 10 h by the flashing battery icon e.
First steps ¤ Press down on the control key repeatedly ..until the menu item Settings appears. Settings Ç ¤ Press the key below on the §OK§ display screen to confirm your selection. Date/Time menu item appears on the display. Date/Time Ç...
First steps Ç ¤ Press the key below on the display §OK§ screen to confirm your selection. ¤ Enter the hours and minutes as four digit numbers via the handset e.g. Q M
5 for 07:15 am. Enter Time: Ç...
First steps Installing the base station The base station is designed for use in closed, dry rooms with a temperature range of +5 °C to +45 °C. ¤ Set up the base station at a central location on a flat, non-slip surface in your house or apartment.
First steps Connecting the base station In order to be able to make calls with your phone via the fixed line network and via VoIP, you must connect the base station to the fixed line network and the £ Internet Figure §§4§§...
First steps 1. Connect the phone cord and power lead to the base station Insert the phone cord into the lower connection socket at the rear of the §§1§§ base station. Insert the power lead of the mains adapter into the upper connection socket §§2§§...
First steps Warning Keep the mains adapter plugged in at all times for operation, as the phone does not work without a mains connection. Only use the mains adapter and phone cord supplied. Pin connections on £ telephone cables can vary (pin connections Page 157).
First steps Making settings for VoIP telephony Before you can use the Internet (VoIP) to phone any other numbers on the Internet, the fixed line network or the mobile phone network, you need the services of a VoIP provider who supports the VoIP SIP standard. Precondition: You have registered with such a VoIP provider (e.g.
First steps As soon as the handset battery is sufficiently charged, the message key f on the handset will flash (approx. 20 minutes after you have put the handset in the charging cradle). ¤ Press the message key f. You will see the following display. Start VoIP connection ¤...
First steps Do you have a provisioning code? Your VoIP provider has supplied you You have received an Auto Configu- with an authentication name/pass- ration Code (Activation Code) from word and, where applicable, a user your VoIP provider: ¤ name: Press the key below on the §Yes§...
First steps Downloading VoIP provider data Select VoIP provider? ¤ Press the key below on the display §Yes§ screen. The connection assistant establishes a connection with the Gigaset server on the Internet. Various profiles with general access data for different VoIP provid- ers can be downloaded here.
First steps A list of VoIP providers whose data you can download is loaded. Select provider The first VoIP provider in the list appears in the display. ¤ Press up or down on the control key q Provider 1 repeatedly ... Ç...
First steps Take care ..when entering access data, as it is case sensitive. To switch between upper and lower case and digits, press the key (several times if necessary). You can see briefly in the display whether upper case, lower case or digits is selected.
First steps Entering your name in the Gigaset.net directory With Gigaset.net you can call other Gigaset.net users directly over the Internet free of charge, without setting up an account with a VoIP provider and without making any further settings. You can find Gigaset.net subscribers by carrying £...
First steps Completing the VoIP settings After the entries have been completed, the handset reverts to idle status. If all the settings are correct and if the phone can establish a connection to the VoIP server, the internal name of the handset will be displayed: (example) Ð...
First steps No connection to the Internet/VoIP server If one of the following messages is displayed instead of the internal name after the connection assistant is closed, errors have occurred: Server not accessible SIP registration failed Below you will find possible causes and measures you can take. Server not accessible The phone has no connection to the Internet.
First steps Please note If port forwarding is activated on your router for the ports that have been reg- istered as the SIP port (Standard 5060) and the RTP port (Standard 5004), it is advisable to deactivate DHCP and assign the phone a static IP address (other- wise you may not be able to hear the other party during VoIP calls): Assign an IP address via the handset menu: £...
First steps How to proceed Now you have successfully started your Gigaset you will probably want to adapt it to your personal requirements. Use the following guide to quickly locate the most important subjects. If you are unfamiliar with menu-driven devices such as other Gigaset tele- phones you should first read the section entitled "Operating the handset"...
Operating the handset Operating the handset Control key In the following description, the side of the control key you need to press for each operation is indicated accordingly, e.g. t for "press up on the control key". The control key has a number of different functions: With the handset in idle status (without a screensaver) Press briefly to open the handset directory.
Operating the handset Keys on the keypad c / Q / * etc. Press the matching key on the handset. Enter digits or letters. Correcting incorrect entries You can correct incorrect characters in the text by navigating to the incorrect entry using the control key.
Operating the handset Reverting to idle status You can revert to idle status from anywhere in the menu as follows: ¤ Press and hold the end call key a. ¤ Do not press any key: after 2 minutes the display will automatically revert to idle status.
Operating the handset Illustration of operating steps in the user guide The operating steps are shown in abbreviated form. Example: ‰ ¢ ¢ ¢ = on) Settings Handset Auto Answer §Menu§ This illustration represents: Þ Menu ¤ Press the display key below §Menu§...
Menu trees Menu trees Phone menu Open the main menu on your phone by clicking on the right display key when the §Menu§ handset is in idle status. There are two ways to select a function: Using number combinations ("shortcut") ¤...
Menu trees þ Voice Mail £ 5-3 Set Key 1 Net AM:Phone Page 74 Net AM:IP1 (dependent on the number of configured VoIP phone numbers and receive numbers on the handset) Net AM:IP6 Settings £ 7-1 Date/Time Page 14 £ 7-2 Audio Settings 7-2-1 Call Volume...
Menu trees £ 7-4 Base 7-4-1 Calls List Type 7-4-1-1 Missed Calls Page 61 7-4-1-2 All Calls £ 7-4-2 Music on hold Page 94 £ 7-4-3 System PIN Page 92 £ 7-4-4 Base Reset Page 93 £ 7-4-5 Additional 7-4-5-1 Repeater Mode Page 94 Features £...
Making calls with VoIP and the fixed line network Making calls with VoIP and the fixed line network Making an external call External calls are calls made via the public telephone network (fixed line net- work) or via the Internet (VoIP). You generally decide which connection type you want to use for a specific call when you dial the number.
Making calls with VoIP and the fixed line network If you have assigned several VoIP numbers to your phone, you can define which VoIP number (VoIP account) is used for external calls from each specific hand- £ set (handset send number Page 125).
Making calls with VoIP and the fixed line network Please note If you specify a suffix for which no VoIP connection is configured in your base station, the VoIP status code 0x33 will be displayed. The number will not be dialled.
Making calls with VoIP and the fixed line network Please remember Emergency numbers cannot be dialled if the keypad lock is activated. Before dialling, press and hold the hash key #, to release the keypad lock. Ending a call Press the end call key. Accepting a call The handset indicates an incoming call in three ways: by ringing, by a display on the screen and by the flashing handsfree key d.
Making calls with VoIP and the fixed line network Call display You can use the display to determine whether the call is for your fixed line net- work number or one of your VoIP numbers. Calls to your fixed line number Calls to one of your VoIP numbers Å...
Making calls with VoIP and the fixed line network – If the caller has not arranged Calling Line Identification. Å Unavailable For Phone Menu VoIP: Displaying the called party's phone number (COLP) Preconditions: Your VoIP provider supports COLP (Connected Line Identification Presenta- tion).
Making calls with VoIP and the fixed line network Switching between earpiece and handsfree mode ¤ Press the handsfree key d to activate or deactivate handsfree talking dur- ing a call. If you wish to place the handset in the charging cradle during a call: ¤...
VoIP telephony via Gigaset.net VoIP telephony via Gigaset.net You can use Gigaset.net to make free phone calls via the Internet directly to other Gigaset.net users, without having to set up an account with a VoIP pro- vider or make any further settings. You simply have to connect your phone to the power supply and the Internet connection and, if necessary, enter yourself £...
VoIP telephony via Gigaset.net Please note directory entry is transferred to a handset when it is regis- Gigaset.net tered with the base station. Provided the handset can send and receive directory entries. Calls to the Gigaset.net directory are always free of charge. You can also open the Gigaset.net directory by dialling 1188#9 (phone number of the Gigaset.net directory) and pressing the talk key If no connection can be made to the Gigaset.net directory, an error message...
VoIP telephony via Gigaset.net Calling participants Select the subscriber from the hit list. Press the talk key. Viewing the subscriber's number Select the subscriber from the hit list. Press the display key. §View§ The display shows the Gigaset.net number and the subscriber's name, whereby the name may appear over a couple of lines.
VoIP telephony via Gigaset.net Please note If you select a Gigaset.net number from the local directory, the connection is automatically established via Gigaset.net (Internet). Entering, editing and deleting own entry You have the following options: Edit the name of your entry in the Gigaset.net directory Delete your entry from the Gigaset.net directory If you did not enter a name when using the phone for the first time £...
VoIP telephony via Gigaset.net Calling a Gigaset.net subscriber You can call a Gigaset.net subscriber directly via the Gigaset.net directory (see above) or via their Gigaset.net number: ~ /s Enter the Gigaset.net number (including the #9) or select from the handset directory. Press the talk key.
Network services Network services Network services are functions made available by your fixed line network or VoIP provider. Anonymous calling - withholding caller ID Phone number identification can be withheld (CLIR = Calling Line Identification Restriction). Your phone number will not be displayed when making outgoing calls.
Network services Further network services for fixed line networks The following network services can only be used for making calls via the fixed line network. You will need to request them from your fixed line network pro- vider. ¤ If you require assistance, please contact your network provider. Functions for the next call You can withhold your fixed line network number for the next call (CLIR) provided your network provider supports the feature.
Network services Call forwarding for fixed line network numbers is deactivated. Activating/deactivating call waiting If call waiting is activated, a caller on the fixed line network will hear the ringing tone if you are already conducting a phone conversation using your fixed line connection.
Network services You have the following options: Toggling: ¤ Use q to toggle between the participants. ¢ – End call with active participant: End Active Call. §Menu§ Press the end call key a, to end the current call. The participant who was previously waiting will automatically call you back.
Network services Settings for all calls General call forwarding (= Call Diversion) Precondition: The VoIP provider supports call forwarding. ¢ ¢ ¢ ¢ Select Services VoIP For All Calls Call Diversion §Menu§ The display shows a list of configured and activated VoIP phone numbers and the Gigaset.net number of your telephone.
Network services Activating/deactivating call waiting Precondition: Your phone will permit two parallel VoIP connections (see Allow £ Page 122). 1 VoIP call only If call waiting is activated, a caller on one of your VoIP connections will hear the ringing tone if you are already on a call using this VoIP connection. This call is announced acoustically and visually on your handset screen.
Network services If the participant answers, you have the following options: Toggling: ¤ Use q to toggle between the participants. ¤ ¢ End call with active participant: End Active Call. §Menu§ Press the end call key a, to end the current call. The participant who was previously waiting will automatically call you back.
Using lists Using lists The options are: Last number redial list SMS list Calls list Network mailbox Last number redial list The last number redial list contains the ten numbers last dialled with the hand- set (max. 32 numbers). If one of the numbers is in the directory, the corre- sponding name will be displayed.
Using lists Opening lists with the message key You can use the message key f to open the following list selection: Calls list £ SMS list Page 69 £ Network mailbox Page 75 A separate list is displayed for each network mailbox. Precondition: Its number is saved in the base station, it is switched on £...
Using lists Please note Only calls to the receive numbers assigned to your handset are stored in the £ calls list ( Page 125). If no receive numbers are assigned, all calls will be stored in the calls list for all handsets.
Using lists Managing entries in the calls list Precondition: You have opened the calls list and selected an entry. Press the display key. §Menu§ The following functions can be selected with q: Delete Entry Delete selected entry. Copy to Directory Copy a displayed number to the directory.
Using directories Using directories The options are: the local handset directory Local handset directory You can save up to 150 entries in your handset's local directory (number dependent on the number of individual entries). You can create a personalised directory for your own individual handset. How- £...
Using directories Storing a number in the directory ¢ ¢ New Entry §Menu§ Enter the number and press §OK§ Enter the name and press §OK§ Please note £ For information on how to enter IP addresses Page If you want to dial a number using a certain line connection each time, you can add the relevant line suffix to the number in question (Page 40).
Using directories Managing directory entries ¢ s (Select entry). Editing entries ¢ Edit Entry §Menu§ Edit the number if required, and press §OK§ Edit the name if required, and press §OK§ Using other functions Press the display key. §Menu§ The following functions can be selected with q: Use Number Save or modify a saved number and then dial with c or save as a new ¢...
Using directories Transferring the directory to another handset Preconditions: The sending and receiving handsets must both be registered to the same base station. The other handset and the base station can send and receive directory entries. ¢ ¢ ¢ s (Select entry) (Open menu) Send Entry / Send List §Menu§...
SMS (text messages) SMS (text messages) You can only send and receive SMS messages via the fixed line network. When an SMS is sent, the base station automatically establishes a connection via the fixed line network. Your device is delivered ready to send SMS messages as soon as the phone is connected to the fixed line network.
SMS (text messages) Writing/sending an SMS ¢ ¢ Write Message §Menu§ £ Write an SMS. For how to enter text, Page 157. ¢ Send Text §Menu§ Select and press §OK§ s / ~ Enter the number with area code (including your local area code) from the directory or key it in manually, and press §OK§...
SMS (text messages) Writing/changing an SMS You are reading an SMS in the draft message list. Press the display key. §Menu§ You have the following options: Write Message Write and then send a new SMS or save. Use text Change the text of the stored SMS and then send it. Deleting draft message list ¤...
SMS (text messages) An entry in the list is displayed as follows: 01/02 1234567890 Ç 01.10.08 12:14 1 Current number of SMS currently displayed 2 Total number of new SMS Opening the incoming message list via the SMS menu ¢ ¢...
SMS (text messages) Changing the character set You are reading an SMS. The SMS contains symbols and has probably been created with a foreign character set. Press the display key. §Menu§ Character Set Text is shown in the selected character set. After closing the SMS, the settings are reset.
SMS (text messages) SMS on a PABX You can only receive an SMS when the Calling Line Identification is for- warded to the extension of the PABX (CLIP). The CLIP evaluation of the phone number for the SMS centre takes place in your Gigaset. If required, you must prefix the number for the SMS centre with the access code (depending on your PABX).
SMS (text messages) SMS troubleshooting Error codes when sending E0 Calling Line Identification (CLIR) permanently withheld or Calling Line Identification is not enabled for the fixed line network. FE Error occurred during SMS transfer. FD Connection to SMS centre failed; see self-help. Self-help with errors The following table lists error situations and possible causes and provides notes on troubleshooting.
Using the network mailbox Using the network mailbox Some fixed network providers and VoIP providers offer answer machines on the network – these are known as network mailboxes. Each network mailbox accepts incoming calls made via the corresponding line (fixed line network or corresponding VoIP phone number). To record all calls, you should therefore set up network mailboxes for both the fixed line network and for each of your VoIP connections.
Using the network mailbox ¢ ¢ Voice Mail Set Key 1 §Menu§ Select and press §OK§ ‰ Select network mailbox and press = on). §OK§ The selection includes the network mailboxes that belong to a VoIP/fixed line network connection and whose phone number is assigned to the handset as a receive number.
Using the network mailbox When you press the message key f, the following is displayed (example): Netz-AB IP1 Ç 1 Network mailbox name. is displayed. Netz-AB IP1, ..., Netz-AB IP6 Netz-AB Phone IP1 ... are the standard names of the corresponding connections. The default names are al- ways displayed irrespective of which connection name you specified when configur- ing via the Web configurator.
ECO DECT: Reducing the power consumption and transmission power of the base station ECO DECT: Reducing the power consumption and transmission power of the base station The base station of your phone is an ECO DECT base station, this means that: The base station and the charging cradle use less power because they are equipped with a power-saving mains adaptor.
Setting the alarm clock Setting the alarm clock £ Precondition: The date and time have already been set ( Page 14). Activating/deactivating the alarm clock ¢ Alarm Clock §Menu§ Select and press (‰ = on). Activation §OK§ After you activate the alarm clock, the menu for setting the wake-up time opens automatically.
For how to change the assignments Page 125. Registering another Gigaset A58H handset on the Gigaset A580 IP Before you can use your handset, you must register it to the base station. You must initiate handset registration on the handset and on the base station.
The handset with the internal number 6 is being used: the handset you wish to register cannot be registered. Registering other handsets on the Gigaset A580 IP You can register other Gigaset handsets and handsets for other devices with GAP functionality as follows.
Using several handsets Locating a handset ("paging") You can locate your handset using the base station. ¤ £ Briefly press the registration/paging key on the base station ( Page All handsets will ring at the same time ("paging"), even if ringer melodies are switched off.
Using several handsets After all the changes are completed: Press the display key to save the input. §OK§ Press and hold (idle status). You will hear the error tone if an internal number has been allocated twice. ¤ Repeat the procedure with a free number. Changing the name of a handset The names "INT...
Using several handsets Ending a call Press the end call key. Please note You can reject an internal call by pressing the end call key . Other hand- sets will continue to signal an internal "group call". If the called handset is not answered, the busy tone sounds after approx. 3 minutes.
Using several handsets Open the list of registered handsets. §INT§ Enter the internal number of the handset. £ The external participant hears hold music if activated ( Page 94). When an internal participant answers you can speak to them. You have the following options: Ending a consultation call ¢...
Handset settings Handset settings Your handset is preconfigured, but you can change the settings to suit your individual requirements. Changing the date and time Please note The address of a time server on the Internet is stored on your telephone. The date and time are taken from this time server provided that the base station is connected to the Internet and synchronisation with the time server is activated £...
Handset settings Activating/deactivating the screensaver You can have a screensaver displayed on the handset. The screensaver replaces the display screen when the handset is in idle status. It hides the date, time and internal name. You have the following options: No Screensaver £...
Handset settings Please note If you have set the screensaver Services, and you want to make a call or Info change settings on the handset, you may, if necessary, need to repeat the first key press (e.g. press the key twice to open the main menu). The §Menu§...
Handset settings Activating/deactivating auto answer If you activate this function, when you receive a call you can simply lift the handset out of the charging cradle without having to press the talk key c. ¢ ¢ Settings Handset §Menu§ Auto Answer Select and press (‰...
Handset settings Setting ringers Volume: You can choose between five volumes (1–5; e.g. volume 3 = ˆ) and the "crescendo" ring (6; volume increases with each ring = ‡). Ringer melodies: You can select various ringer form a list of pre-loaded ringer melodies. The first three melodies are the "classical"...
Handset settings Activating/deactivating the ringer You can deactivate the ringer on your handset before you answer a call or when the handset is in idle status; the ringer can be deactivated permanently or just for the current call. The ringer cannot be re-activated while an external call is in progress.
Handset settings Restoring the handset default settings Each individual handset setting is reset, in particular the language, display, vol- £ ume, ringer melodies and alarm clock settings ( Page 85). The last number redial list is cleared. This will not affect entries in the directory, calls list or SMS lists, or the handset's registration to the base station.
Setting the base station via the handset Setting the base station via the handset The base station settings are carried out using a registered Gigaset A58H handset. Some settings can also be carried out via the base station Web configurator. Look out for the ú...
Setting the base station via the handset Restoring the base station to the factory settings Resetting the base station via the menu Each individual setting is reset, in particular: VoIP settings such as VoIP provider and account data and DTMF settings £...
Setting the base station via the handset Activating/deactivating music on hold ¢ ¢ Settings Base §Menu§ Music on hold Select and press to activate or deactivate the hold music §OK§ (‰ = on). Activating/deactivating repeater mode With a repeater you can increase the range and reception strength of your base station.
Setting the base station via the handset Updating the base station firmware If necessary, you can update your base station firmware. The firmware update is downloaded directly from the Internet by default. The relevant Web page is preconfigured in your phone. Precondition: The base station is in idle status, i.e.: No calls are being made via the fixed line network or VoIP.
Making VoIP settings on the handset Making VoIP settings on the handset In order to be able to use VoIP, you must set a few parameters for your phone. You can make the following settings using your handset. Download the general access data for your VoIP provider from the Gigaset configuration server and store them on your phone.
Making VoIP settings on the handset ú If your VoIP provider is not included in the list, you need to enter or adjust the general VoIP settings manually via your phone's Web configurator £ Page 113. Please note If an error occurs during the download, an error message will be displayed. You can find possible messages and measures in the table on Page 144.
Making VoIP settings on the handset Setting the phone's IP address in LAN The base station requires an IP address in order to be "recognised" by the LAN (the router). The IP address can be assigned to the base station automatically (by the router) or manually.
Making VoIP settings on the handset Viewing/changing the subnet mask You can only change the subnet mask if you have deactivated dynamic assign- ment. 255.255.255.0 has been preset by default. ¢ ¢ ¢ Settings Base Local Network §Menu§ Enter the system PIN and press §OK§...
Making VoIP settings on the handset Activating/deactivating display of VoIP status messages If the function is activated, a VoIP status code for your service provider is dis- played. Activate the function if, for example, you have problems with VoIP connections. You will receive a provider-specific status code, which supports the service when the problem is analysed.
Operating the base station on the PABX Operating the base station on the PABX The following settings are only necessary when your PABX requires them; see the PABX user guide. The settings only affect fixed line network connections. You cannot send or receive SMS messages on PABXs that do not support Calling Line Identification.
Operating the base station on the PABX Changing the pause after the recall key You can change the length of the pause if your PABX requires this (refer to the user guide for your PABX). M 4 O §Menu§ Enter a number for the length of the pause (1 = 1 sec.; 2 = 2 sec.; 3 = 3 sec.;...
Web configurator – setting the phone using a PC Web configurator – setting the phone using a PC The Web configurator is the Web interface for your phone. It allows you to select the settings for your phone's base station via your PC's Web browser. The Web configurator on your phone provides you with the following options: Configure your phone access to the local network (IP address, gateway to the Internet).
Web configurator – setting the phone using a PC Establishing a connection via the IP address: ¤ Establish the telephone's current IP address on the handset: You can see the phone's current IP address in the handset display by briefly pressing the registration/paging key on the base station.
Web configurator – setting the phone using a PC Logging in, setting the Web configurator language Once you have successfully established the connection, the Web page Login will be displayed in the Web browser. You can select the language you want the menus and Web configurator dia- logues to be displayed in.
Web configurator – setting the phone using a PC Structure of the Web pages The Web pages contain the UI elements displayed in Figure 1. Navigation area Working area Buttons Menu bar Figure 1 Example of the structure of a Web page Menu bar In the menu bar, the Web configurator menus are displayed in the form of tab pages.
Web configurator – setting the phone using a PC You will find the function to the right of the menu bar on every Web Log Off Log Off £ page ( Page 105). Please note £ An overview of the Web configurator menu Page Navigation area In the navigation area, the functions of the menu selected in the menu bar...
Web configurator – setting the phone using a PC Entering Cyrillic and Arabic characters In the following, the specified maximum number of characters permitted in a field refers to Latin characters and digits (1 character = 1 byte), i.e. 1 character means 1 byte.
Web configurator – setting the phone using a PC Setting the phone with the Web configurator You can make the following settings using the Web configurator: £ Connect your phone to the local network ( Page 110) Configuration for telephony –...
Web configurator – setting the phone using a PC IP Configuration Assigning the IP address Select the necessary settings for operating your phone in your local network and to connect it to the Internet. For more detailed explanations of the individ- £...
Web configurator – setting the phone using a PC Preferred DNS server Enter the IP address for the preferred DNS server. DNS (Domain Name System) allows you to assign public IP addresses to symbolic names. The DNS server is required to convert the DNS name into the IP address when a connection is being established to a server.
Web configurator – setting the phone using a PC Configuring telephone connections You can configure up to eight numbers on your phone: your fixed line network number, your Gigaset.net number and six VoIP numbers. You need to set up a VoIP account with a VoIP provider for each VoIP phone number.
Web configurator – setting the phone using a PC Line suffix that you have to add to the phone number of an outgoing call to Suffix allow the account assigned to the suffix to be used as the sending account. Example If you dial 123456765#1, the connection will be made and billed through the first VoIP account, regardless of the VoIP number you have assigned to your...
Web configurator – setting the phone using a PC The Web page always displays the following areas: £ IP Connection Page 114) £ Page 114) Auto Configuration £ Personal Provider Data Page 116). The areas £ Page 116) and General Provider Data £...
Web configurator – setting the phone using a PC If you have already entered details on the Web page, this is deleted as soon is selected. The fields in the Start Auto Configuration Personal Provider Data General Provider Data areas and the server addresses in the Network area are overwritten by the downloaded data.
Web configurator – setting the phone using a PC field shows the name of the selected provider or Provider Other Provider. A link to the provider's homepage is displayed where available. To complete configuration of your VoIP connection, enter your account data in the area.
Web configurator – setting the phone using a PC Specify the last part of your SIP address (URI) here (maximum 74 characters). Domain Example For the SIP address "email@example.com", enter "provider.com" in Domain. Proxy server address The SIP proxy is your VoIP provider's gateway server. Enter the IP address or the (fully-qualified) DNS name of your SIP proxy server (maximum 74 characters).
Web configurator – setting the phone using a PC For incoming calls If port forwarding is activated or a DMZ is set up for the phone on the router, no special settings are required for incoming calls. If this is not the case, an entry in the NAT routing table (in the router) is neces- sary in order for the phone to be reached.
Web configurator – setting the phone using a PC As a rule you should not need to change the preconfigured value for the refresh time. Outbound proxy mode Specify when the outbound proxy should be used. Always All signalling and voice data sent by the phone is sent to the outbound proxy.
Web configurator – setting the phone using a PC Activating a new connection If you have configured a new VoIP connection, you must also activate it. In the Connections list: ¤ Activate the relevant option in the Active column ( = activated).
Web configurator – setting the phone using a PC Please note If you do not use your Gigaset.net connection for six weeks, it is automatically deactivated. You cannot be reached for calls from Gigaset.net. The connection is reactivated: £ as soon as you start a search in the Gigaset.net directory ( Page 47) or make a call via Gigaset.net, i.e.
Web configurator – setting the phone using a PC G.711 a law / G.711 µ law Excellent voice quality (comparable with ISDN). The necessary bandwidth is 64 kbit/s per voice connection. G.726 Good voice quality (inferior to that with G.711 but better than with G.729). Your phone supports G726 with a transmission rate of 32 kbit/s per voice con- nection.
Web configurator – setting the phone using a PC Area: Settings for Connections In this area you can make specific settings for each of your VoIP phone num- bers. You can make the following settings for each VoIP phone number configured on your phone: Volume for VoIP Calls Depending on the VoIP provider, it is possible that the received voice/earpiece...
Please note that voice delays can occur depending on the codec used and the network capacity utilisation. Voice quality and infrastructure With your Gigaset A580 IP, you have the opportunity to make calls with good voice quality via VoIP. However, your phone's performance with VoIP – and therefore the voice quality –...
Web configurator – setting the phone using a PC In VoIP networks, voice quality is affected by various things including the "qual- ity of service" (QoS). If the entire infrastructure demonstrates QoS, voice qual- ity is higher (fewer delays, less echoing, less crackling etc.). If, for example, the router does not have QoS, then the voice quality is not as good.
Web configurator – setting the phone using a PC The display shows all registered handsets. A list is displayed for each handset showing the phone numbers that are configured and activated for the phone. The connection names are shown in the Connections column.
Web configurator – setting the phone using a PC Select when a call to this VoIP number should be forwarded: When When busy / Always. Select to deactivate call forwarding. No reply Call number Enter the phone number to which the calls should be forwarded. Please note that you may have to enter the area code when forwarding to a fixed line net- work number in the same area (depending on your VoIP provider and the set- £...
Web configurator – setting the phone using a PC ¤ Now select to save your settings. The setting for the recall key applies to all registered handsets. Defining local communication ports for VoIP ¤ ¢ ¢ Open the following Web page: Settings Telephony Advanced...
Web configurator – setting the phone using a PC Preferred Refer To Define the protocol (the contents of the "Refer To" information) that should be used with preference when forwarding calls: Target’s contact info This protocol is recommended for "closed" networks (internal company and business networks).
Web configurator – setting the phone using a PC Please remember The area code will also be prefixed to VoIP calls made to emergency num- bers if there are no defined dialling plans for these numbers. The numbers of your network mailbox saved in the base station are not pre- £...
Web configurator – setting the phone using a PC Phone Number Enter the number or the first digits of the phone number (e.g. an area code) to which the dialling plan should apply (max. 15 digits). Connection Type The list shows all the VoIP connections that you have configured as well as your fixed line network connection.
Web configurator – setting the phone using a PC Deleting dialling plans ¤ Select next to the dialling plan you wish to delete. Delete The dialling plan is deleted from the list immediately. The space in the list is released. Please note Predefined dialling plans set as defaults (for emergency numbers) cannot be deactivated and cannot be deleted.
Messaging Your Gigaset A580 IP base station has messaging functions that can be used via a messaging capable handset, e.g. a Gigaset S67H, S68H, SL37H or C47H handset, that you can register to your base station.
Web configurator – setting the phone using a PC In order for you to use your phone's messenger to "go online" and "chat" on the Internet, the access data of a messenger server must be saved on your phone. You can define a Resource name and a Priority...
Web configurator – setting the phone using a PC In order to chat with other Gigaset.net subscribers via this account, you must transfer the required Gigaset.net subscribers to a contact list (buddy list) on your PC. You can use any conventional Jabber client for this (e.g. PSI, Miranda; see e.g.
Web configurator – setting the phone using a PC ¤ Enter the name of the incoming e-mail server (POP3 server) (max. 74 char- acters) in the field. Example: pop.theserver.com. POP3 Server ¤ From the Check for new e-mail list select the time interval at which your phone should check if new messages have arrived in your incoming e-mail server.
Web configurator – setting the phone using a PC On the handset: Gigaset A58H and C38H: ¤ £ Set the screensaver on the handset ( Page 86). Info Services If up-to-date text information is available, these will be displayed as a scroll- ing message under the digital clock on the handset in idle display mode £...
Web configurator – setting the phone using a PC Loading and deleting handset directories to/from the PC. The Web configurator has the following options for editing the directories of the registered handsets. Store the handset directories on a PC. Entries are stored in vCard format in a vcf file on the PC.
Web configurator – setting the phone using a PC Loading the directory file from the PC to the handset ¤ In the area, specify the vcf file you want to load Transfer directory to handset on to the handset (complete path name), or select and navigate Browse...
Web configurator – setting the phone using a PC Identification as VIP (X-SIEMENS-VIP:1) §§8§§ Other information that a vCard may contain is not entered into the handset directory. Example for an entry in vCard format: BEGIN:VCARD VERSION:2.1 N:Smith;Anna TEL;HOME:1234567890 TEL;WORK:0299123456 TEL;CELL:0175987654321...
Web configurator – setting the phone using a PC Please note When updating from the Internet, checks are made to ensure that no newer version of the firmware exists. If this is not the case, the operation is terminated. The firmware is only loaded from the Internet if you have not entered a local file in the field prior to the update.
Web configurator – setting the phone using a PC If a new version is available, a notification is sent to the handset and the mes- sage key flashes. You can then carry out an automatic update of the firmware £ £...
Web configurator – setting the phone using a PC ¤ Select the button to save the settings in your phone. Once you have activated synchronisation, the time and date will be compared with a time server as soon as an Internet connection is established. Synchronisation will usually occur once a day (at night) if synchronisation is activated.
Service (Customer Care) Service (Customer Care) We offer you support that is fast and tailored to your specific needs! Our Online Support on the Internet can be reached any time from anywhere. www.gigaset.com/customercare It provides you with 24/7 support for all our products. It also provides a list of FAQs and answers plus user guides and current software updates (if available for the product) for you to download.
Service (Customer Care) "Base" flashes in the display. 1. The handset is out of range of the base station or the base station's range has decreased because Eco mode is active. ¥ Move the handset closer to the base station. ¥...
Service (Customer Care) You have made a call via VoIP but cannot hear the other caller. Your phone is connected to a router with NAT/firewall. ¥ £ £ Your STUN server ( Page 118) or outbound proxy ( Page 119) settings are incomplete or incorrect.
Service (Customer Care) You cannot be reached for calls from the Internet. ¥ There is no entry for your phone in your router's routing table. Check the settings for £ NAT refresh time Page 118). ¥ Your phone is not registered with the VoIP provider. ¥...
Service (Customer Care) VoIP status codes If you have problems with your VoIP connections, activate the func- Status on HS £ tion ( Page 100, Page 140). You will then receive a VoIP status code that will support you during the problem analysis. Provide the code to the Service department during the problem analysis.
Service (Customer Care) Status Meaning code 0x410 The requested service is not available from the VoIP provider. 0x413 Message is too long. 0x414 URI is too long. 0x415 Query format is not supported. 0x416 URI is faulty. 0x420 Incorrect ending 0x421 Incorrect ending 0x423...
Service (Customer Care) Status Meaning code 0x503 The query can currently not be processed by the receiving device or the proxy because the server is either overloaded or is being serviced. If it is possible for the query to be repeated in the foreseeable future, the server informs the caller or the phone.
Service (Customer Care) Checking service information You may need the service information of your phone (base station and hand- set) for Customer Services. Base station service information Precondition: You are conducting an external call. The connection has been established for at least 8 seconds. ¢...
Service (Customer Care) Authorisation This device is intended for analogue phone lines in the UK. Voice over IP telephony is possible via the LAN interface if an additonal modem has been connected. Country-specific requirements have been taken into consideration. We, Gigaset Communications GmbH, declare that this device meets the essential requirements and other relevant regulations laid down in Directive 1999/5/EC.
Service (Customer Care) Guarantee Certificate United Kingdom Without prejudice to any claim the user (customer) may have in relation to the dealer or retailer, the customer shall be granted a manufacturer's Guarantee under the conditions set out below: In the case of new devices and their components exhibiting defects result- ing from manufacturing and/or material faults within 24 months of pur- chase, Gigaset Communications shall, at its own option and free of charge, either replace the device with another device reflecting the current state of...
Environment Environment Our environmental mission statement We at Gigaset Communications GmbH carry social responsibility and are actively engaged in the interests of a better world. Our ideas, technologies and actions serve people, society and the environment. The aim of our global activ- ity is to secure sustainable life resources for humanity.
Appendix Appendix Care Wipe the base station, charging cradle and handset with a damp cloth (do not use solvent) or an antistatic cloth. Never use a dry cloth. This can cause static. Contact with liquid If the handset has come into contact with liquid: 1.
Appendix Handset operating times/charging times The operating time of your Gigaset depends on the capacity and age of the bat- teries and the way they are used. (All times are maximum possible times). Capacity (mAh) approx. 1000 Standby time (hours) Talktime (hours) Operating time for 1.5 hrs of calls per day (hours)
Appendix General specifications Interfaces Fixed line network, Ethernet No. of channels 60 duplex channels Radio frequency range 1880-1900 MHz Duplex method Time multiplex, 10 ms frame length Channel grid 1728 kHz Bit rate 1152 kbit/s Modulation GFSK Language code 32 kbit/s Transmission power 10 mW, average power per channel Range...
Appendix Writing text/names Press the relevant key several times to enter the corresponding letters/charac- ters. Standard characters ä á à â ã ç ë é è ê ï í ì î ö ñ ó ò ô õ ß ü ú ù...
Appendix Gigaset A580 IP – free software Your Gigaset A580 IP's firmware includes free software that is licensed under the GNU Lesser General Public License. This free software was developed by a third party and is protected by copyright. You will find the licence text in its original English version on the pages that follow.
Appendix GNU LESSER GENERAL PUBLIC LICENSE Version 2.1, February 1999 Copyright (C) 1991, 1999 Free Software Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
Appendix When a program is linked with a library, whether statically or using a shared library, the combination of the two is legally speaking a combined work, a derivative of the original library. The ordinary General Public License therefore permits such linking only if the entire combination fits its criteria of freedom.
Appendix the notices that refer to this License and to the absence of any warranty; and distribute a copy of this License along with the Library. You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee.
Appendix 5. A program that contains no derivative of any portion of the Library, but is designed to work with the Library by being compiled or linked with it, is called a "work that uses the Library". Such a work, in isolation, is not a derivative work of the Library, and therefore falls outside the scope of this License.
Appendix For an executable, the required form of the "work that uses the Library" must include any data and utility programs needed for reproducing the executable from it. However, as a special exception, the materials to be distributed need not include anything that is nor- mally distributed (in either source or binary form) with the major components (compiler, kernel, and so on) of the operating system on which the executable runs, unless that component itself accompanies the executable.
Appendix This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License. 12. If the distribution and/or use of the Library is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Library under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded.
Appendix <one line to give the library's name and a brief idea of what it does.> Copyright (C) <year> <name of author> This library is free software; you can redistribute it and/or modify it under the terms of the GNU Lesser General Public License as published by the Free Software Foundation; either version 2.1 of the License, or (at your option) any later version.
Accessories Gigaset SL37H handset HDSP ready Illuminated graphical colour display (65k colours) Illuminated keypad Handsfree talking Polyphonic ringer melodies Directory for around 250 entries Picture CLIP SMS (precondition: CLIP must be enabled) PC interface e.g. for managing directory entries, ringer melodies and screensavers Headset socket Bluetooth...
Accessories Gigaset HC450 – door intercom for cordless phones Use the intercom from your cordless phone - no need for a fixed home phone Intuitive user functions using the display keys (open door, switch on entry light) Simple to configure using the handset menu Forward to outside phone numbers (intercom feature) Simple to install and register with the Gigaset system Replaces existing call button –...
Glossary Glossary ADSL Asymmetric Digital Subscriber Line Special form of DSL. Application Layer Gateway NAT control mechanism of a router. Many routers with integrated NAT use ALG. ALG lets the data packets in a VoIP connection pass and adds the public IP address of the secure private network. The router's ALG should be deactivated if the VoIP provider offers a STUN server or an outbound proxy.
Glossary Call waiting = CW. VoIP provider feature. A beep during a call indicates that another caller is wait- ing. You can accept or reject the second call. You can activate/deactivate the feature. Call forwarding £ Call forwarding. Chatting Form of communication on the Internet. During a chat, brief messages are exchanged between the communicating parties in real time.
Glossary Consultation call You are on a call. With a consultation call, you interrupt the conversation briefly to establish a second connection to another participant. If you terminate the connection to this participant immediately, then this was a consultation call. If you switch between the first and second participant, it is called Toggling.
Glossary Digital Subscriber Line Data transfer technology that allows Internet access with, for e.g. 1.5 Mbps over a conventional telephone line. Preconditions: DSL modem and the appro- priate service offered by the Internet provider. DSLAM Digital Subscriber Line Access Multiplexer The DSLAM is a switch cabinet in an exchange at which all subscriber connec- tors converge.
Glossary Billing system for an Internet connection. The Internet provider charges a set Flat rate monthly fee. There are no additional charges for the duration of the connection or number of connections. Fragmentation Data packets that are too big are split into smaller packets (fragments) before they are transferred.
Glossary Global System for Mobile Communication Originally, European standard for mobile networks. GSM can now be described as a worldwide standard. In the USA and Japan national standards are now more frequently supported than in the past. Headset Combination of microphone and headphone. A headset makes handsfree talk- ing more convenient.
Glossary A unique address for a network component within a network based on the TCP/ IP address IP protocols (e.g. LAN, Internet). On the Internet, domain names are usually assigned instead of IP addresses. assigns the corresponding IP address to the domain name.
Glossary Maximum Receive Unit Defines the maximum user data volume within a data packet. Maximum Transmission Unit Defines the maximum length of a data packet that can be carried over the net- work at a time. Music on hold Music that is played while you are on a Consultation call or Toggling.
Glossary Paging (handset search) A base station function to locate registered handsets. The base station estab- lishes a connection to every registered handset. The handsets start to ring. Pag- ing is activated by briefly pressing the button on the base station and is deacti- vated by briefly pressing the same button again.
Glossary Public IP address The public IP address is the address for a network component on the Internet. It is assigned by the Internet Service Provider. Devices that act as a link from a local network to the Internet (gateway, router) have a public and a local IP address.
Glossary Routing is the transfer of data packets to another subscriber in your network. Routing On their way to the recipient, the data packets are sent from one router to the next until they reach their destination. If data packets were not forwarded in this way, a network like the Internet would not be possible.
Glossary Subnet mask addresses consist of a fixed network number and a variable subscriber number. The network number is identical for all Network subscriber. The size of the network number part is determined in the subnet mask. In the subnet mask 255.255.255.0, for example, the first three parts of the IP address are the network number and the last part the subscriber number.
Glossary Universal Resource Locator Globally unique address of a domain on the Internet. A URL is a subtype of URI. URLs identify a resource by its location on the Internet. For historical reasons the term is often used as a synonym for URI. £...