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Siemens Home and Office Communication Devices GmbH & Co. KG
Service Manual
Gigaset A160 (CL6010, C360, AC160),
A165 (CL6015, C365, AC165), A260
(C360 HF), A265 (C365 HF, AC265)
Confidential
1
SHC CC RCT
Version 1.5
J. Junggebauer

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   Summary of Contents for Siemens AC265

  • Page 1

    Siemens Home and Office Communication Devices GmbH & Co. KG Service Manual Gigaset A160 (CL6010, C360, AC160), A165 (CL6015, C365, AC165), A260 (C360 HF), A265 (C365 HF, AC265) Confidential SHC CC RCT Version 1.5 J. Junggebauer...

  • Page 2: Table Of Contents

    Siemens Home and Office Communication Devices GmbH & Co. KG Table of Content 1. INTRODUCTION............................. 3 ..............................3 URPOSE ..............................3 COPE ......................... 3 ERMS AND BBREVIATIONS 1.3.1 Terms..............................3 1.3.2 Abbreviations ............................ 3 REQUIREMENTS ............................4 ........................4 OFTWARE REQUIREMENTS ........................

  • Page 3: Introduction

    Siemens Home and Office Communication Devices GmbH & Co. KG 1. Introduction This document describes the service procedures and test instructions of an A160/65 and A260/65 system. The construction of the A160 is identical with CL6010 and C360. The PCB is different.

  • Page 4: Requirements

    Siemens Home and Office Communication Devices GmbH & Co. KG 2 Requirements 2.1 Software requirements • none 2.2 Hardware requirements • Gigaset 4170 or 4175 to be used as a PBX • Gigaset handset which is registered on Gigaset 4175 •...

  • Page 5: Procedures

    Siemens Home and Office Communication Devices GmbH & Co. KG 3 Procedures 3.1 Fundamental Reset Disconnect mains. Press paging key on base station and hold down. Plug in AC- adapter. Hold key pressed for more than 3 seconds. Release paging key. The base station is now set to factory defaults.

  • Page 6: Service Procedures For A160/65 And A260/65 Base

    Siemens Home and Office Communication Devices GmbH & Co. KG 3.3 Service procedures for A160/65 and A260/65 base Press: "menu-key", 3, 3, 9, X, Setting: Service Pin = 76200 (if required), Y, option (see table), o.k. Pos. acknowledges tone (rising sequence of notes) = Procedure has been accepted.

  • Page 7

    Siemens Home and Office Communication Devices GmbH & Co. KG X / Y Action Options / description 3 / - PIN Reset Set only system Pin to default (0000) 4 / 1 Write to EEPROM address coded string consists of 15...

  • Page 8: Test Setup Recommendation

    Siemens Home and Office Communication Devices GmbH & Co. KG 4 Test setup recommendation - Gigaset 4170 or 4175 to be used as a PBX - Gigaset handset which is registered on Gigaset 4175 - Gigaset A160, A260, A165 or A265 base station to test customer‘s Handset - Gigaset A16 and A26 handset to test customer‘s base station...

  • Page 9

    Siemens Home and Office Communication Devices GmbH & Co. KG handset test Measurement Handset is golden device of carge golden device base for registered handset for current testing customer‘s handset to G4175 Connection for corded phones testing under the bottom of G4175 customer‘s...

  • Page 10: Test Steps Handset

    Siemens Home and Office Communication Devices GmbH & Co. KG 4.1 Test steps handset - Try to verify the customer‘s fault description. If necessary perform a long term test (sporadic problems (e.g. RF) or charging problems). - Complete test (e.g. if no customer‘s fault description available) - Switch the customer‘s handset on.

  • Page 11: Repair

    Siemens Home and Office Communication Devices GmbH & Co. KG 5 Repair 5.1 Disassembling handset Tools: Opening tool G2000/4000 Insert the tool at first on the microphone latch and turn it to open the latch a little. Continue with the other latches (start at the microphone area and continue until you reach the receiver area).

  • Page 12: Repair Of Receiver

    Siemens Home and Office Communication Devices GmbH & Co. KG 5.2 Repair of receiver Affected unit: Handset Diagnosis code IRIS: 72100 (ACOUSTICS / RECEIVING / EARCAP) Repair level: Level 1 Components: Receiver Needed equipment: Multimeter Working material: None Diagnosis: The diaphragm of the earphone could be affected by deposits with increasing age.

  • Page 13: Disassembling Base Station

    Siemens Home and Office Communication Devices GmbH & Co. KG 5.3 Disassembling of base stations A160/ 260: Tools: Screwdriver with cross recess, opening tool G2000/ 4000 (see picture below) Unscrew the 2 screws. Insert opening tool G2000/ 4000 in one side and turn it upwards.

  • Page 14

    Siemens Home and Office Communication Devices GmbH & Co. KG Do the same on the other side. Pull on both case shells while bending one case shell a little to both sides. A165/ 265: Tools: Screwdriver with cross recess Unscrew the 6 screws.

  • Page 15: Repair Of C104

    Siemens Home and Office Communication Devices GmbH & Co. KG 5.4 Repair of C104 Affected unit: A160/ 260, AC160 base station Diagnosis code IRIS: 4N100 (Interfaces / Analogue / No Function) Repair level: Level 2.2 Components: C104 Needed equipment: Hot air blower, tweezers...

  • Page 16: Repair Of N602

    Siemens Home and Office Communication Devices GmbH & Co. KG 5.5 Repair of N602 Affected unit: A165/ 265, AC165/ 265 base station Diagnosis code IRIS: 81000 (Radio/ No contact) Repair level: Level 2.2 Components: N602 (3.3V regulator from supplier Infineon)

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