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Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
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GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online:...
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About This Guide Yealink SIP-T42G IP phone with Skype for Business firmware enables a new era in unified communications. It is designed to work with Skype for Business 2015. Connecting a Yealink SIP-T42G IP phone to Skype for Business Server allows you to place regular and...
Table of Contents About This Guide ..............ix In This Guide .........................ix Table of Contents ..............xi Overview .................. 1 Hardware Component Instructions ..................1 Icon Instructions ........................3 LED Instructions ........................4 User Interfaces ........................5 Phone User Interface ......................6 Web User Interface ......................
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User Guide for the SIP-T42G IP Phone Administrator Password ....................38 Key as Send ........................38 Phone Lock ........................39 Audio Settings ........................42 Volume ..........................42 Ring Tones ........................42 Contact Management ....................... 43 Skype for Business Directory ..................44 Local Directory ........................
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Signing out of a Common Area Phone ................143 Better Together over Ethernet ..........145 Getting Started with Better Together over Ethernet ............ 145 Installing the Yealink Better Together over Ethernet Connector ......... 145 Enabling Better Together over Ethernet ................ 150 Configuring BToE ......................151 Paired Status........................
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User Guide for the SIP-T42G IP Phone Troubleshooting ..............161 Troubleshooting Solutions ....................161 Regulatory Notices ..............173 Service Agreements ......................173 Limitations of Liability ...................... 173 Safety Instructions ......................173 Appendix A - Time Zones ............175 Index ..................177...
LED Instructions User Interfaces Documentations If you require additional information or assistance with your new phone, contact your system administrator. The main hardware components of the SIP-T42G IP phone are the LCD screen and the keypad.
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User Guide for the SIP-T42G IP Phone Hardware component instructions of the SIP-T42G IP phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information—caller ID, call duration ① LCD Screen •...
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Overview Item Description phone disconnects from the line. Icons appearing on the phone LCD screen are described in the following table: Icon Description Network is unavailable Sign in failed Hands-free speakerphone mode Handset mode Headset mode Voice Mail Auto Answer Call Hold Call Mute Ringer volume is 0...
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User Guide for the SIP-T42G IP Phone Icon Description Local contact The favorites of local directory Organizer Presenter Attendee Conference lock Available Busy Do Not Disturb Be Right Back/Off Work/Away Off Line Unknown Power Indicator LED LED Status Description Solid red The phone is initializing.
The above introduces the default power indicator LED status. The status of the power indicator LED is configurable via web user interface. For more information, refer to Yealink_Microsoft_Skype_for_Business_Edition_IP_Phones_Administrator_Guide Two ways to customize configurations of your SIP-T42G IP phone: The user interface on the IP phone ...
User Guide for the SIP-T42G IP Phone You can customize your phone by pressing the Menu soft key to access the phone user interface. The Advanced Settings option is only accessible to the administrator, and the default administrator password is “admin” (case-sensitive). For more information on...
Overview In addition to the phone user interface, you can also customize your phone via web user interface. In order to access the web user interface, you need to know the IP address of your new phone. To obtain the IP address, press on the phone.
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User Guide for the SIP-T42G IP Phone Options Phone User Interface Web User Interface --Dial-now × --Live Dialpad × --Privacy Mode √ × Basic Call Features --Redialing Numbers √ × --Auto Answer √ --Call Waiting √ √ --Call Mute √...
Overview The following table shows documentations available for the SIP-T42G IP phone. Name Contents Where found Language Basic call features In the package/ Quick Start Guide and phone English/Chinese On the website customizations Phone/Web user interface settings Basic call features...
Phone Status Basic Network Settings Idle Screen If you require additional information or assistance with your new phone, contact your system administrator. The following components are included in your SIP-T42G IP phone package: SIP-T42G IP Phone ...
Ethernet Cable Quick Start Guide Check the list before installation. If you find anything missing, contact your system administrator. The following items are optional accessories for your SIP-T42G IP phone. You need to purchase them separately if required.
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Wireless Headset Adapter EHS36 Note We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance. If your phone is already installed, proceed to Phone Initialization on page 16.
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User Guide for the SIP-T42G IP Phone Connect the network and power Attach the stand or the optional wall mount bracket: Desk Mount Method Wall Mount Method (Optional) Note The hookswitch tab has a lip which allows the handset to stay on-hook when the IP phone is mounted vertically.
The IP phone should be used with Yealink original power adapter (5V/1.2A) only. The use of the third-party power adapter may cause the damage to the phone. Power over Ethernet With the included or a regular Ethernet cable, the SIP-T42G IP phone can be powered from a PoE-compliant switch or hub.
User Guide for the SIP-T42G IP Phone To connect the PoE for the SIP-T42G IP phone: Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub. Note If in-line power is provided, you don’t need to connect the phone to the power adapter.
BToE Sign-in: This method uses the Skype for Business client to sign into Skype for Business Server. You need to download and install the Yealink BToE Connector application on your PC first, ant then pair your phone to Skype for Business client.
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User Guide for the SIP-T42G IP Phone Enter your Skype for Business user’s sign-in address (e.g., 2216@yealinkuc.com) in the Sign in address field. Enter your Skype for Business user name (e.g., 2216@yealinkuc.com) in the user field. Enter the sign-in password in the Password field.
Getting Started To sign into Skype for Business Server using PIN Authentication method via phone user interface: Press the Sign in soft key. Press to select PIN Authentication. Enter your phone number or extension (e.g., 2216) in the Extension field. Enter your PIN in the Extension PIN field.
User Guide for the SIP-T42G IP Phone Click Sign In to accept the change. Device pairing for online is used to establish the connection between your phone and PC, so that you can sign into phone by web browser. This sign-in method is only applicable to Online account.
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Getting Started The screen will show the pairing code and URL. Enter the URL (e.g., https://pinauthtest1.cloudapp.net) in the address bar of the web browser on your PC, and then press Enter. Enter your email address (e.g., yealink1@lyosbpsmds.ccsctp.net) in the Email address field.
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User Guide for the SIP-T42G IP Phone 11. Enter the pairing code (e.g., YXNX8MTD3) in the Code field. 12. Click Continue. 13. Click the account to sign in.
Getting Started If you click Use another account, enter another Online account and password, and then click Sign in. The phone will sign into the Skype for Business Server automatically. To sign out of Skype for Business Server: Press the Status soft key. Press to select Sign Out.
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User Guide for the SIP-T42G IP Phone The following table lists the status that the contact can change on the phone: Icon Status Description Available The contact is online and available to contact. The contact is available but engaged in another activity.
Getting Started Press the OK soft key to accept the change. The presence status will be changed on the phone and be synchronized to the Skype for Business Server. To reset your presence status to the default: Press the Status soft key. Press to highlight Reset Status.
User Guide for the SIP-T42G IP Phone You can lock your account to prevent your account being signed in or signed out randomly. If account lock feature is enabled, users are prompted for administrator password to sign in or sign out.
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Getting Started The screen will be shown as below: Enter the administrator password. Press the OK soft key. If phone lock feature is enabled, you will enter the unlock PIN settings screen. If phone lock feature is disabled, you will sign in successfully. For more information on phone lock, refer to Phone Lock on page 39.
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User Guide for the SIP-T42G IP Phone Input Mode Keypad pqrs7ßЅ pqrs7ßЅ PQRS7Ѕ tuv8ùúûü tuv8ùúûü TUV8Ù Ú Û Ü wxyz9ýÞ wxyz9ýÞ WXYZ9ÝÞ space space space *.,'?!\-()@/:_;+ *.,'?!\-()@/:_;+ *.,'?!\-()@/:_;+ &%=<> &%=<> &%=<> .*:/@[] £$¥¤[]{}~^¡ £$¥¤[]{}~^¡ £$¥¤[]{}~^¡ ¿§#"| ¿§#"| ¿§#"| To enter or edit data:...
Getting Started If you want to Then you can Press the keypad key , or long press Key: If it is the uppercase (ABC soft key), uppercase and lowercase (Abc soft key) or lowercase (abc soft key) input mode, it will provide the space character.
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User Guide for the SIP-T42G IP Phone To view the phone status via phone user interface: Press , or press Menu->System Status. Press to scroll through the list and view the specific information. To view the phone status via web user interface: Open the web browser on your PC.
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Getting Started IPv4&IPv6. To configure the IP mode via phone user interface: Press Menu->Settings->Advanced Settings (default password: admin) ->Network->WAN Port. Press to select IPv4, IPv6 or IPv4 & IPv6 from the IP Mode field. Press the Save soft key to accept the change or the Back soft key to cancel. You can configure a static IPv4 address for the IP phone.
User Guide for the SIP-T42G IP Phone Enter the desired value in the IPv6 IP, IPv6 IP Prefix, IPv6 Default Gateway, IPv6 Pri.DNS and IPv6 Sec.DNS field respectively. Press the Save soft key to accept the change or the Back soft key to cancel.
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Getting Started Name Description Show the Paging line key. For more information, refer to Multicast Paging page 134. Shows three page icons. Page Icons You can press the sixth line key to turn the page. Shows the soft key labels. The default soft key Shortcut Keys labels are “Status”, “History”, “Directory”...
Customizing Your Phone You can customize your SIP-T42G IP phone by personally configuring certain settings, for example, time & date, ring tones and E911. You can also manage the contacts and call history. This chapter provides basic operating instructions for customizing your phone. Topics...
User Guide for the SIP-T42G IP Phone Press the Save soft key to accept the change. Text displayed on the phone user interface will change to the selected language. To change the language for the web user interface: Click on Settings->Preference.
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Customizing Your Phone Press , or the Switch soft key to select the desired value from the Daylight Saving field. Press , or the Switch soft key to select the desired time zone name from the Location field. This field appears only if Daylight Saving field is selected as Automatic. The default time zone name is “China(Beijing)”.
User Guide for the SIP-T42G IP Phone The date formats available: Date Format Example (2016-2-16) WWW MMM DD Tue Feb 16 DD-MMM-YY 16-Feb-16 YYYY-MM-DD 2016-02-16 DD/MM/YYYY 16/02/2016 MM/DD/YY 02/16/16 DD MMM YYYY 16 Feb 2016 WWW DD MMM Tue 16 Feb Time and date format is configurable via web user interface at the path Settings->Time...
Customizing Your Phone To configure key as send via phone user interface: Press Menu->Features->Key as send. Press , or the Switch soft key to select # or * from the Key as send field, or select Disabled to disable this feature. Press the Save soft key to accept the change or the Back soft key to cancel.
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User Guide for the SIP-T42G IP Phone When the locked phone is idle: Line keys, digit keys, # key, * key, volume key, headset key and speakerphone key are available and other keys on the phone are locked. You can pick up the handset or press the speakerphone key or press any numeric key or...
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Customizing Your Phone Unlock PIN is configurable via web user interface at the path Settings->Phone Lock. Note Rebooting a phone will make you configure the unlock PIN again. To unlock the phone via phone user interface: Press the Unlock soft key or any locked key, the LCD screen will prompt you to enter unlock PIN.
User Guide for the SIP-T42G IP Phone You can press the Volume key to adjust the ringer volume when the phone is idle or is ringing. You can also press the Volume key to adjust the receiver volume of currently engaged audio device (handset, speakerphone or headset) when the phone is in use.
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Customizing Your Phone To select a ring tone for the phone via phone user interface: Press Menu->Settings->Basic Settings->Ring Tones->Common. Press to select the desired ring tone. Press the Save soft key to accept the change or the Back soft key to cancel. A ring tone for the phone is configurable via web user interface at the path Settings->Preference->Ring Type.
User Guide for the SIP-T42G IP Phone The Skype for Business directory on your phone displays all Skype for Business contacts of your Microsoft Skype for Business client. You can view Skype for Business contacts on the phone, but you cannot add, edit or delete Skype for Business contacts on the phone.
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Customizing Your Phone You can view the following information about each contact on the phone: The contact’s presence icon The contact’s name The detailed information of the contact (e.g., name, mail address) Note For more information on the presence icon, refer to Icon Instructions on page 3.
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User Guide for the SIP-T42G IP Phone To add contacts as favorites via Skype for Business client: Right-click a contact. Click Add to Favorites. You can view the Skype for Business favorites on the idle screen or in the directory.
Contacts can be added either one by one or in batch using a local contact file. Yealink IP phones support both *.xml and *.csv format contact files, but only support *.xml format download for local contact file.
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User Guide for the SIP-T42G IP Phone To add a contact to the local directory manually: Press Directory->Local Directory->All Contacts. Press the Add soft key. Press to enter name, address, office number, mobile number, other number, title and email in the corresponding fields.
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Customizing Your Phone Press to highlight the desired contact. Press the Add soft key. Press to edit the contact information. Press the Save soft key to add the contact to the local directory. The Skype for Business contact is successfully saved to the local directory. You can view the following information about each contact on the phone: The contact’s name ...
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User Guide for the SIP-T42G IP Phone other number, title and email) of the contact appears on the screen. Press to view the detail. To edit a contact in the local directory: Press Directory->Local Directory. Select the desired group, and then press the Enter soft key.
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Customizing Your Phone To delete a contact from the local directory: Press Directory->Local Directory. Select the desired group, and then press the Enter soft key. Press to highlight the desired contact. Press the Option soft key, and then select Delete from the prompt list. The LCD screen prompts”...
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User Guide for the SIP-T42G IP Phone Click Browse… to locate a contact list file (the file format must be *.xml) from your local system. Click Import XML to import the contact list. The web user interface prompts "The original contact will be covered, continue?".
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Customizing Your Phone It will prevent importing the title of the contact information which is located in the first line of the CSV file. Click Import CSV to import the contact list. (Optional) Mark the On radio box in the Del Oldcontact field. It will delete all existing contacts while importing the contact list.
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User Guide for the SIP-T42G IP Phone To export a contact list via web user interface: Click on Directory->Local Directory. Click Export XML (or Export CSV). Click Save to save the contact list to your local system. Favorites are the contacts in your directory that you call most often. You can assign a priority number to a favorite.
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Customizing Your Phone None. The contact with the lowest priority number displays first. Press the Save soft key to accept the change or the Back soft key to cancel. Adding a local favorite is configurable via web user interface at the path Directory->Local Directory.
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User Guide for the SIP-T42G IP Phone You can view the local favorites on the idle screen or local favorites screen. To view the local favorites on the idle screen: The local favorite is indicated by the icon on the idle screen.
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Press the Save soft key to accept the change or the Back soft key to cancel. The phone uses the new priority number to order the favorite. Local favorites and Skype for Business favorites of SIP-T42G IP phones are displayed on the idle screen. By default, local favorites are displayed before the Skype for Business favorites.
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User Guide for the SIP-T42G IP Phone 2529 and May are your local favorite. +2224 and 2228 are your Skype for Business favorites. When the number of favorite contacts is more than 5, you can press the sixth line key to turn pages to view other favorites.
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Customizing Your Phone To place a call on the idle screen: Press desired line key (indicating a favorite) when the phone is idle. You can press the sixth line key to switch the page to select more contacts. To place a call from the directory: Press the Directory soft key.
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User Guide for the SIP-T42G IP Phone To search for contacts on the pre-dialing screen: Press the keypad keys to enter the first few continuous characters of the contact name or the contact number. The phone performs an Intelligent search (e.g., press the digit key 2 to search the letters “2, a, b and c”).
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Dial search delay feature is configurable via web user interface only. The SIP-T42G IP phone maintains call history lists of Missed Calls, Received Calls, Placed Calls and Forwarded Calls. Each call history list supports up to 100 entries. You can view the call history, place a call, or delete an entry from the call history list.
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User Guide for the SIP-T42G IP Phone To view the call history: Press the History soft key. The LCD screen displays all call records. Press to switch between All Calls, Missed Calls, Placed Calls, Received Calls and Forwarded Calls lists.
Customizing Your Phone To delete a contact from the call history list: Press the History soft key. Press to switch between All Calls, Missed Calls, Placed Calls, Received Calls and Forwarded Calls lists. Press to select the desired entry. Press the Delete soft key to delete the entry. If you want to use a headset, physically connect your headset and activate the headset mode for use.
User Guide for the SIP-T42G IP Phone To enable headset prior via web user interface: Click on Features->General Information. Select Enabled from the pull-down list of Headset Prior. Click Confirm to accept the change. To use headset prior feature, you should activate the headset mode in advance: Physically connect the headset.
Customizing Your Phone To enable dual headset via web user interface: Click on Features->General Information. Select Enabled from the pull-down list of Dual-Headset. Click Confirm to accept the change. Note Dual headset is configurable via web user interface only. E911 (Enhanced 911) is a location technology that enables the called party to identify the geographical location of the calling party.
User Guide for the SIP-T42G IP Phone If you select Enabled: When the location is not set, location notification depends on the configuration on the Skype for Business Server. If you select Disabled: When the location is not set, the LCD screen will not prompt the location notification.
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Customizing Your Phone You can do one of the following: Press the Ignore soft key. The phone will return to the idle screen. Press the Edit soft key. The phone will enter the Location Edit screen. When the parameter Location Required is set to Disclaimer on the Skype for Business Server, the LCD screen is shown as below after login: You can do one of the following: Press the Ignore soft key.
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User Guide for the SIP-T42G IP Phone When the parameter Location Required is set to No on the Skype for Business Server, the LCD screen is shown as below after login: You can add the location information in one of the two ways: Reload the location information from the Skype for Business Server.
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Location is configurable via web user interface at the path Settings->Location. Note SIP-T42G IP phone has 24 country locations for you to choose. The country names are displayed in alphabetical order. To view the location information via phone user interface: Do one of the following: Press Menu->Settings->Basic Settings->Location.
User Guide for the SIP-T42G IP Phone configured on the Skype for Business Server in advance. You can dial an Emergency Dial String number or Emergency Dial String Mask number even if the phone is locked, and keypad is available during an emergency call. With or without the location information will not affect you to dial an emergency call.
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Customizing Your Phone Syntax Description The square brackets "[]" can be used as a placeholder for a single character which matches any of a set of characters. Example: "91[5-7]1234" would match "9151234", "9161234", "9171234". The parentheses "( )" can be used to group together patterns, for instance, to logically combine two or more patterns.
Delay time for dial-now rule is configurable via web user interface only. You can enable live dialpad on the SIP-T42G IP phone, which enables the IP phone to automatically dial out a phone number without pressing the send key. You can also configure a delay, and then the phone will dial out the phone number automatically after the designated period of time.
Customizing Your Phone To enable live dialpad via web user interface: Click on Settings->Preference. Select Enabled from the pull-down list of Live Dialpad. Click Confirm to accept the change. Note Live dialpad is configurable via web user interface only. Privacy mode allows you to restrict your presence information, so that it is visible only to the contacts in your Skype for Business directory.
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User Guide for the SIP-T42G IP Phone To modify the privacy mode from the phone: Press Menu->Features->Private Mode. Do one of the following: If the privacy mode is disabled on the Skype for Business Server, the phone LCD screen displays as below: Select the desired option.
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Customizing Your Phone If the privacy mode is disabled on the Skype for Business Server: Mark the desired radio box. If the privacy mode is enabled on the Skype for Business Server: Mark the desired radio box. Click OK to accept the change.
Basic Call Feature The SIP-T42G IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a Skype for Business conference call. You can also use calendar, response groups or boss-admin Skype for Business feature.
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User Guide for the SIP-T42G IP Phone Using the speakerphone Using the headset You can also dial the number first, and then choose the way you want to speak to the other party. You can search for the contacts and then dial from the result list. For more information,...
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38. To place multiple calls: You can have more than one call on your SIP-T42G IP phone. To place a new call during an active call, do the following: Press the line key. The active call is placed on hold.
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User Guide for the SIP-T42G IP Phone To answer a call using the handset: Pick up the handset. To answer a call using the hands-free speakerphone mode: Do one of the following: Press With the handset on-hook and headset mode deactivated, press the Answer soft key.
Basic Call Feature If you are using the speakerphone, press or the EndCall soft key or Note press the When a call is placed on hold, you cannot press to end it. You should Resume soft key to resume the call, and then press to end it.
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User Guide for the SIP-T42G IP Phone receive another call while there is an active call on the phone. Otherwise, another incoming call is automatically rejected by the phone with a busy message when there is an active call on the phone. You can also enable or disable the phone to play a warning tone when receiving another call.
Basic Call Feature Call waiting is configurable via web user interface at the path Features->General Information->Call Waiting. Call waiting tone is configurable via web user interface at the path Features->Audio->Call Waiting Tone. You can mute the microphone of the active audio device during an active call so that the other party cannot hear you.
If more than one call is placed on hold, a numbered prompt appears on the LCD screen, for example “1/2”, indicating that this is the first call out of second calls. Yealink Skype for Business phones integrates with the Microsoft Exchange calendar feature. If your phone is configured to connect to the Microsoft Exchange Server, and the Microsoft®...
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Basic Call Feature A Skype conference reminder will display on the phone screen of organizer and invitees 15 minutes before the Skype conference starts. Skype If you change the conference content (e.g., location, subject, time) via outlook Note Skype after you have sent the invitation, the phone will update the conference content.
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User Guide for the SIP-T42G IP Phone To set up a meeting in outlook: Open Outlook and go to your calendar. Click Home->New Items->More Items->Recurring Meeting. Enter the meeting time. Click OK. In the To box, enter the email addresses of your invitees.
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Basic Call Feature Click Home->New Items->More Items->Recurring Event. Enter the event time. Click OK. Enter a subject, location and the event content. Click Save & Close. An event reminder will display on the phone screen 15 minutes before the event starts.
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User Guide for the SIP-T42G IP Phone To view the calendar via phone user interface: Press Menu->Calendar. The calendar displays the schedules of today by default. Name Description Shows all the days which have schedules in the selected Month view month.
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Basic Call Feature – Press the Back soft key to return to the pervious screen. Day view shows all schedules of the selected day, including the subject, start and end time. To navigate Day view: Press Menu->Calendar. Do one of the following: –...
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User Guide for the SIP-T42G IP Phone Press the Month soft key to enter the Month view. Press to select a desired day. Press to select a desired schedule. Press the Detail soft key to view details of a specific schedule.
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Basic Call Feature Skype conference starts. Press the Detail soft key to view specific information about the Skype conference, including the Skype conference’s subject, participants, organizer, start and end time, location and content. Press the Join soft key to join the Skype conference. ...
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User Guide for the SIP-T42G IP Phone – Press the Detail soft key to view specific information about the Skype conference, and then press the Join soft key. To join a Skype conference from Schedule view: Press Menu->Calendar. The current day is shown by default.
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Basic Call Feature To obtain the dial-in number and Conference ID form the phone: Press Menu->Calendar. Press the Month soft key to enter the Month view. Press to select a desired month. Press to select a desired day. Press to select a desired Skype conference. Press the Detail soft key to view detail for specific Skype conference.
Dynamic Forwarding. SIP-T42G IP phone supports the following static forwarding ways: Forward to Voice Mail: Incoming calls are forwarded to voice mailbox. Forward Calls to Number: Incoming calls are forwarded to the preset number.
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Basic Call Feature icon and the prompting message “Forward to Voice Mail” appear on the idle screen. If you select Forward Calls to Number, and then press the OK soft key: Enter the desired number in the Forward to field. You can also press the Directory soft key to enter the contact list, and then select the desired contact.
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User Guide for the SIP-T42G IP Phone To disable call forward: Press Menu->Features->Call Forward. Select Forward Off. Press the OK soft key to accept the change. You can assign static forwarding feature using the Skype for Business client: Forward my calls to: Voice Mail: incoming calls are forwarded to voice mailbox.
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Basic Call Feature Mark the radio box in the Forward my calls to field. Select the desired forwarding type from the pull down-list of Forward my calls to. Depending on your selection: If you select Voice Mail: Incoming calls are forwarded directly to the voice mailbox. The LCD screen is shown as below: If you select New Number or Contact:...
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User Guide for the SIP-T42G IP Phone Select the contact or enter the phone number you want to forward calls to. After configuration, incoming calls are forwarded to the preset number or contact. The LCD screen is shown as below: If you select My Delegates: Add the delegates you want to forward calls to when you receive an incoming call.
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Basic Call Feature The LCD screen is shown as below: To configure Simultaneously ring: In Skype for Business client, click and then click Call Forwarding Settings. Mark the radio box in the Simultaneously ring field. Select the desired forwarding type from the pull down-list of Simultaneously ring. Depending on your selection: If you select New Number: Enter the phone number in the pop-up window, and then click OK to accept the...
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User Guide for the SIP-T42G IP Phone If you select My Delegates: Add the delegates you want to ring simultaneously when you receive an incoming call. The phone of the delegates will ring after the time specified by you. If you select My Team-Call Group: Add the contacts in the Team-Call Group.
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Basic Call Feature When simultaneously ring feature is enabled, the LCD screen is shown as below: If one member answers the call, other phones will stop ring. To turn off the call forwarding: In Skype for Business client, click and then select Turn Off Call Forwarding. To forward an incoming call to another party: Press the FWD soft key when the phone is ringing.
User Guide for the SIP-T42G IP Phone To forward an incoming call to voice mail directly: Press the More->FWD VM soft key when the phone is ringing. The incoming call will be forwarded to your voice mail directly. Forward International Forward international allows you to forward an incoming call to an international phone number.
All agents are called at the same time for every incoming call, regardless of their current presence. For example, a response group named “yealink” is configured in advance. When a user named “Hedy” calls the response group, the screen of the agent’s phone is shown as...
User Guide for the SIP-T42G IP Phone delegates and manage calls on the delegate’s line. Delegates can place, answer or hold the call. Delegates can also make a safe transfer to boss’s voice mail or call on behalf of the boss’s line. The boss can pick up held calls on a delegate’s line.
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Basic Call Feature Select My Delegates from the pull-down list of Simultaneously ring. In the Delegates dialog box, click Add…. Each delegate must be a Skype for Business contact.
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User Guide for the SIP-T42G IP Phone Select the desired delegates from the Choose a Delegate dialog box. Click OK. Click OK in the Delegates dialog box. 10. Click OK in the Options dialog box. To remove a delegate from Skype for Business client: Open Skype for Business client.
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Basic Call Feature Check the checkbox of the delegate you want to remove. Click Remove. Click OK in the Delegates dialog box. Click OK in the Options dialog box. Once a user is assigned to be a delegate of the boss on the Skype for Business client, a Bosses group will appear on the delegate’s phone automatically.
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User Guide for the SIP-T42G IP Phone Once a boss is assigned delegates on the Skype for Business client, a Delegates group will appear on the boss’s phone automatically. To view your delegates: Press Directory->SFB Directory. Press to select the Delegates group.
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Basic Call Feature To answer an incoming call on a delegate’s phone: Press the Answer soft key or The boss’s phone stops ringing and the LCD screen of the boss’s phone is shown below: The B/A line key LEDs of the boss’s and delegate’s phone illuminate solid green. To place a call on hold on a boss’s phone: Press the Hold soft key to place the call on hold.
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User Guide for the SIP-T42G IP Phone To resume a call held on a boss’s phone: Do one of the following: The boss presses the Resume soft key to resume the held call. The delegate presses the B/A line key to view the calls that are held by the boss.
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Basic Call Feature If a boss is unavailable to answer calls, delegates can transfer the calls directly to a boss’s voicemail. The caller can follow the voice prompt to leave the voice mail. To transfer a delegation call to the boss’s voicemail: Do one of the following: Before the delegate answers the incoming call: Press the BossVM soft key to forward the incoming call to boss’s voice mail directly.
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User Guide for the SIP-T42G IP Phone can resume the call. The delegate can make calls on behalf of his assigned boss’s lines. To place a call on behalf of a boss’s line: Press Directory->SFB Directory->Bosses. Selected the desired boss, and then press the Option soft key.
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Basic Call Feature To add a boss’s line to a conference call: Press the Answer soft key to join an incoming conference call. If the conference needs the boss to be present, press the Invite soft key to add the boss’s line to the conference.
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User Guide for the SIP-T42G IP Phone The system administrator can assign a private line to boss in one of the following situations occurs: The boss doesn’t want to miss important calls denied by his DND status. The boss doesn’t want the delegate to answer some important or confidential calls ...
Basic Call Feature answers and agrees to take the call from the second party. To perform a blind transfer during a call: Press the Tran soft key during a call. Enter the number or press the Directory soft key to select the desired contact from the contact list you want to transfer the call to.
User Guide for the SIP-T42G IP Phone Group call pickup is used for picking up incoming calls within a pre-defined group. If the group receives many incoming calls at once, the user will pick up the first incoming call, by dialing the group pickup code. This feature depends on support from a Skype for Business Server.
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Basic Call Feature You can initiate a Skype for Business conference call, add and invite contacts to a conference call from phone. To initiate a Skype for Business conference call via phone user interface: Place a call to the first party. When the first party answers the call, press the Conf soft key to invite a new call to the Skype for Business conference.
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User Guide for the SIP-T42G IP Phone You can initiate a Skype conference call on the Skype for Business client. To initiate a Skype for Business conference call from the Skype for Business Client: Place a call to the first party.
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Basic Call Feature Repeat the steps 2-3 to add more parties to the conference. To initiate a Skype for Business conference call by meet now via phone user interface: Press Menu->Meet Now. You will initiate a Skype for Business conference call directly. Press the Add soft key.
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User Guide for the SIP-T42G IP Phone To initiate a Skype for Business conference call by meet now from the Skype for Business client: Click on the Skype for Business client, and then select Meet Now. You will initiate a Skype for Business conference call directly.
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Basic Call Feature When you initiate or join a conference call, you can view the conference participants. Conference participants consist of the following three roles: Organizer ( ): A user who creates a conference. Organizer can manage the presenters and attendees. Presenter ( ): The participant who is invited to the conference will be a ...
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User Guide for the SIP-T42G IP Phone All participants can place the conference call on hold. To place the conference call on hold: Press the Hold soft key during an active conference call. Other participants can hear each other. Note The phone will beep softly every 30 seconds to remind you that you still have a call on hold.
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Basic Call Feature The mute key LED of the muted participant’s phone illuminates solid red. The LCD screen of the muted participant’s phone is shown below: To unmute the conference participants by organizer or presenters: Press More->Members. Press to select the desired muted participant. Press the UnMute soft key.
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User Guide for the SIP-T42G IP Phone Press the Attendee soft key to demote a presenter to attendee. The LCD screen of all participants’ phone is shown below: To promote conference participant: Press More->Members. Press to select the desired attendee.
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Basic Call Feature To disable conference announcements: During a conference call, press More->U.Anc to disable announcement. Only the organizer and presenters can lock or unlock the conference. The organizer and presenters can lock a conference call to prevent other people from joining the conference call without an organizer’s or presenter’s approval.
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User Guide for the SIP-T42G IP Phone To unlock a conference: During an active conference, press More->UnLock. The icon disappears on the LCD screen. Joining the Locked Conference Call The participant invites a new call to a locked conference: Press the Add soft key to invite a new call.
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Basic Call Feature The caller will join the locked conference as a presenter successfully. – Press the Reject soft key. The caller will be rejected to join the locked conference, and the caller will drop the call automatically. All conference participants cannot remove themselves. An organizer can remove presenters and attendees.
User Guide for the SIP-T42G IP Phone All participants can leave the conference at any moment. To leave the conference: Press the EndCall soft key. Other participants remain connected. A notification is displayed on other participants' phone informing that the participant removes from the conference.
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Basic Call Feature The LCD screen of phone A displays the call park orbit number. To retrieve the parked call on phone A: After things are processed, user on phone A presses the Retrieve soft key to retrieve the parked call directly. To retrieve the parked call on phone C: User walks to an available conference room where the phone is designated as phone C.
User Guide for the SIP-T42G IP Phone You can leave voice mails for someone else using the SIP-T42G IP phone. You can also listen to voice mails that are stored in a voice mailbox. When receiving a new voice mail, the phone will play a warning tone.
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Basic Call Feature To view the voice mail when sign into the phone using PIN Authentication, do the following: Press Menu-> View Voice Mail. The LCD screen displays the amount of new and old voice mails. Press the Connect soft key to listen to voice mails. When you sign into the phone using User Sign-in,...
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User Guide for the SIP-T42G IP Phone To listen to the voice mail: Press Menu->View Voice Mail. Press to switch between unread voice mails and all voice mails. Press to select the desired voice mail. Press the Play soft key, the phone will connect to the Exchange server to play the selected voice mail.
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Basic Call Feature Press the Detail soft key to view the detail, and then press the Send soft key to call the contact. The following icons indicate the status of the voice mail: Unread voice mail Read voice mail ...
User Guide for the SIP-T42G IP Phone You can use multicast paging to quickly and easily broadcast time sensitive announcements to users who are listening to a specific multicast group. You can configure the paging list on the phone, which allows you to send a Real Time Transport Protocol (RTP) stream to the pre-configured multicast address(es) without involving SIP signaling.
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Basic Call Feature is configured successfully the second line key is assigned as the If the paging group paging list key automatically. You can press it to enter the paging list. Repeat steps 2 to 6, you can add more paging groups. To delete a paging group via phone user interface: Press the second line key (indicating the paging list key) or press Menu->Features->Paging List when the phone is idle.
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User Guide for the SIP-T42G IP Phone To configure a default codec for multicast paging via web user interface: Click on Features->General Information. Select the desired codec from the pull-down list of Multicast Codec. The default codec is G722. Click Confirm to accept the change.
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Basic Call Feature calls. Paging Priority Active The Paging Priority Active parameter decides how the phone handles incoming multicast paging calls when there is already a multicast paging call on the phone. If enabled, the phone will ignore incoming multicast paging calls with lower priorities, otherwise, the phone will answer incoming multicast paging calls automatically and place the previous multicast paging call on hold.
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User Guide for the SIP-T42G IP Phone To send RTP stream via the paging list: Do one of the following to enter the paging list. When the phone is idle, press the second line key (indicating the paging list key) or press Menu->Features->Paging List.
Basic Call Feature To place the current multicast RTP session on hold, press the Hold soft key. The sender’s phone places the multicast RTP session on hold and receiver’s phone releases the session. To resume the held multicast RTP session, press the Resume soft key. The multicast RTP session is established again.
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User Guide for the SIP-T42G IP Phone When the WAN connection between the branch site and central site becomes available, the phone comes out of resiliency mode automatically. Notification of resiliency is automatically dismissed, and you can use phone features as normal.
Common Area Phone Common area phones are IP phones that are not associated with an individual user. Instead of being located in someone’s office, common area phones are typically located in building lobbies, cafeterias, employee lounges, conference rooms, and other locations where a large number of people are likely to gather.
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User Guide for the SIP-T42G IP Phone into the last CAP account automatically after rebooting. The phone will not sign into the last CAP account automatically after being reset to factory. Available features of the Common Area Phone: The Common Area Phone supports the basic call features, including placing the ...
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Common Area Phone To switch a CAP account to a Skype for Business account: Press the Sign in soft key when the phone is idle. Press to select the desired sign-in method, and then enter your information to sign in a Skype for Business account. For more information on sign-in, refer to Sign-in on page 16.
Skype for Business for third party call control. You can place, answer, and hold audio calls from your SIP-T42G IP phone and the Skype for Business on your PC simultaneously. In order to use BToE, you need to download and install the Yealink BToE Connector application on your PC.
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Ensure that the dialog lists YEALINK NETWORK TECHNOLOGY CO., LTD. as the verified publisher and click Yes. If the YEALINK NETWORK TECHNOLOGY CO., LTD. is not listed as the publisher, click No and download the application again from the Yealink website.
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The Yealink BToE Connector Setup Wizard is displayed as below: Click Browse… to select an installation folder and click Install to begin the installation. By default, the Yealink BToE Connector application is installed in the directory C:\Program Files\Yealink\Yealink BToE Connector\.
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User Guide for the SIP-T42G IP Phone A status bar showing the Yealink BToE Connector installation’s progress is displayed as below: The installation may take several minutes. A Windows Security is displayed as below during installation: Click Always trust software from “YEALINK NETWORK TECHNOLOFY CO., LTD”, and...
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Better Together over Ethernet After the software has completed installing, a dialog is displayed as below: The checkbox of Run Yealink BToE Connector 3.0.0.10 is checked by default, as shown above. If the checkbox of Run Yealink BToE Connector 3.0.0.10 is not checked, you need to start the Yealink BToE Connector manually.
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Skype for Business client. For more information, refer to BToE Sign-in page 155. Click Settings(P), you can set up the Yealink BToE Connector, and then click OK to save. Click About(A), you can view the information of Yealink BToE Connector.
Better Together over Ethernet client to enable BToE. This section provides information on how to pair your phone with your Skype for Business client. You should enable the BToE feature on the phone, and then enter the correct pairing PIN to complete pairing your phone with Skype for Business client.
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User Guide for the SIP-T42G IP Phone Paired (Sign Out): Your phone and your Skype for Business client are paired but fail to sign in. The reason may be the user signing on your phone differs from the one signing on the Skype for Business client, or there is no user signing on your phone.
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Press Menu->Settings->Advanced Settings (default password: admin) ->BTOE. View the BToE paired status in the BToE Pairing Status field. Ensure that the Yealink BToE Connector application is running on your PC. To pair your phone with your Skype for Business client, do one of the following: If connect your PC to the PC port on IP phone using an Ethernet cable (network of the PC will be provided by the PC port of the phone).
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If it is the first time to pair your phone with Skype for Business client, the PC starts to install device driver software, you can click to view the status. After installation, the Yealink BToE Connector and the application driver run successfully, a prompt message is displayed in the system tray:...
Better Together over Ethernet The Yealink BToE connector interface is displayed as below when your phone and the Skype for Business client are paired successfully: The phone LCD displays the prompts “BToE Connect Succeed”. Note After a successful pairing, you don’t need to enter the BToE pairing PIN next time unless the PIN is changed.
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User Guide for the SIP-T42G IP Phone To sign into the Skype for Business Server using BToE Sign-in method: If the Skype for Business client is already logged on, but the phone is not: A logon dialog will pop up on your PC to prompt you to enter the logon password.
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Better Together over Ethernet Right-click on , and then select Sign in by Lync(L). A logon dialog will pop up on your PC to prompt you to enter the logon password. Enter the password in the Password field. Click OK. The phone will sign in the same account as Skype for Business client automatically.
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To select the IP phone as your primary device: In Skype for Business client, click . As shown below: Select Yealink SIP-T42G Phone as your primary device. After finishing the above steps, you can use BToE feature. Yealink SIP-T42G Phone...
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Better Together over Ethernet enabled, you can answer, place, hold and resume calls with your Skype for Business contacts on your phone and the Skype for Business client on your PC simultaneously. To place a call: Do one of the following: Select a contact or enter the phone number, and then press the Send soft key on your phone.
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Click PC MIC and Speakers to move the call audio from your phone to your PC. The call on the phone will be released. The Skype for Business client uses the selected audio device to continue the call. Click Handset Yealink SIP-T42G Ph… to move the call audio from your PC to your phone.
Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP-T42G IP phone. If you require additional information or assistance with your new phone, contact your system administrator. Why is the phone LCD screen blank? Ensure that the phone is properly plugged into a functional AC outlet.
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(or extension) and PIN to sign in. They are available on the phone user interface or web user interface. How to check if the application driver of the Yealink BToE Connector is installed on the Do one of the following: –...
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You can uninstall the Yealink BToE Connector at any time. Note that after you uninstall the Yealink BToE Connector, you can no longer use BToE. If you decide to start using the BToE feature again, you must reinstall the Yealink BToE Connector and repeat the steps for enabling and pairing your Yealink phone and PC.
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After reboot, if the phone still cannot pair with the Skype for Business client, uninstall the Yealink BToE Connector and application driver, and then reinstall them. Ensure that Yealink BToE Connector is an allowed program in your system’s ...
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Troubleshooting Why doesn’t the phone display the Calendar menu? Ensure that your phone has signed in successfully. Why doesn’t the Skype conference, appointment, meeting or event set up in outlook display on the Calendar menu? Ensure that your sign into the phone using User Sign-in, Device Pairing for Online...
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User Guide for the SIP-T42G IP Phone Why does the phone play a tone when there is a call on hold? How to disable it? When there is a call on hold, the phone will play a hold tone every 30 seconds. Play hold tone is enabled by default.
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How to export system log? The log files are Yealink specific debug files which may be requested by the Yealink support organization. If you need technical support, you can export the log files to the Skype for Business Server, a local system or a syslog server. You can also specify the severity level of the log to be reported to a log file.
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User Guide for the SIP-T42G IP Phone Exporting the Log File to the Local System To export a log file to the local system via web user interface: Click on Settings->Configuration. Mark the Local radio box in the Export System Log field.
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Troubleshooting Click Confirm to accept the change. A dialog box pops up to prompt “Do you want to restart your machine?”. The configuration will take effect after a reboot. Click OK to reboot the phone. The system log will be exported successfully to the desired syslog server (192.168.1.100) after a reboot.
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User Guide for the SIP-T42G IP Phone To export the call log via web user interface: Click on Settings->Configuration. Click Export to open file download window, and then save the file to your local system. How to change the user password? To change the user password via web user interface: Click on Security->Password.
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The browser pops up the dialog box “Firmware of the SIP phone will be updated. It will take 5 minutes to complete. Please don't power off!”. Click OK to confirm upgrading. SIP-T42G IP phones can be also upgraded from the Skype for Business Server. For more...
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User Guide for the SIP-T42G IP Phone information on how to upgrade the SIP-T42G IP phone from the Skype for Business Server, Updating Phone Firmware from Microsoft Skype for Busniness Server refer to How to reset your phone? Reset the phone when other troubleshooting suggestions do not solve the problem. You need to note that all customized settings will be overwritten after resetting.
Without prior written consent, no organization or individual is permitted to make any change to the structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal issues caused by such changes.
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User Guide for the SIP-T42G IP Phone Please place no heavy objects on the device in case of damage and deformation caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat ...
Appendix A-Time Zones Time Zone Time Zone Name Samoa United States-Hawaii-Aleutian, United States-Alaska-Aleutian -9:30 French Polynesia United States-Alaska Time Canada(Vancouver,Whitehorse), Mexico(Tijuana,Mexicali), United States-Pacific Time Canada(Edmonton,Calgary), Mexico(Mazatlan,Chihuahua), United States-MST no DST, United States-Mountain Time Canada-Manitoba(Winnipeg), Chile(Easter Islands), Mexico(Mexico City,Acapulco), United States-Central Time Bahamas(Nassau), Canada(Montreal,Ottawa,Quebec), Cuba(Havana), United States-Eastern Time -4:30...
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User Guide for the SIP-T42G IP Phone Time Zone Time Zone Name +9:30 Australia(Adelaide), Australia(Darwin) Australia(Brisbane), Australia(Hobart), Australia(Sydney,Melboume,Canberra), Russia(Vladivostok) +10:30 Australia(Lord Howe Islands) New Caledonia(Noumea), Russia(Srednekolymsk Time) +11:30 Norfolk Island New Zealand(Wellington,Auckland), Russia(Kamchatka Time) +12:45 New Zealand(Chatham Islands) Tonga(Nukualofa) +13:30...
Icon Instructions Boss-Admin Feature Idle Screen Branch Office Resiliency In This Guide BToE Sign-in Inbound Private Line Initiating a Conference Call Installing the Yealink Better Together over Ethernet Calendar Call Forward Call History Management Call Hold/Resume Key as Send Call Mute...
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User Guide for the SIP-T42G IP Phone PIN Authentication Working With Schedule Reminders Placing Calls Placing Calls to Contacts Privacy Mode Overview Receiving RTP Stream Redialing Numbers Regulatory Notices Response Group Ring Tones Safety Instructions Searching for Contacts Sending RTP Stream...
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