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Related Manuals for Yealink SIP-T42G
Summary of Contents for Yealink SIP-T42G
- Page 2 Copyright © 2014 YEALINK NETWORK TECHNOLOGY CO., LTD. Copyright © 2014 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD.
- Page 3 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
- Page 4 Yealink SIP-T42G IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
- Page 5 Packaging Contents and Regulatory Notices sections in this guide before you set up and use the SIP-T42G IP phone. If this is your first time using the SIP-T42G IP phone, we recommend that you first refer to Quick Installation Guide...
- Page 6 User Guide for the SIP-T42G IP Phone The following section is new: Call Completion on page Major updates have occurred to the following sections: LED Instructions on page Backlight on page Anonymous Call on page Major updates have occurred to the following sections:...
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Page 7: Table Of Contents
Table of Contents About This Guide ..............v In This Guide........................v Summary of Changes ...................... v Changes for Release 72, Guide Version 72.2 .............. v Changes for Release 72, Guide Version 72.1 ............. vi Changes for Release 71, Guide Version 71.120 ............vi Changes for Release 71, Guide Version 71.90 ............ -
Page 8: Table Of Contents
User Guide for the SIP-T42G IP Phone Keypad Lock ....................... 23 Audio Settings ........................ 26 Volume ......................... 26 Ring Tones ........................27 Contact Management ....................29 Directory ........................29 Local Directory ......................31 Blacklist........................39 Remote Phone Book ....................40 Call History Management ..................... -
Page 9: Table Of Contents
Table of Contents Busy Lamp Field (BLF)....................97 Call Recording ........................ 99 Hot Desking ........................101 Intercom........................102 Outgoing Intercom Calls ..................102 Incoming Intercom Calls ................... 103 Multicast Paging ......................104 Sending RTP Stream ....................105 Receiving RTP Stream ....................107 Music on Hold ...................... - Page 10 User Guide for the SIP-T42G IP Phone...
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Page 11: Overview
LED Instructions User Interfaces Documentations If you require additional information or assistance with your new phone, contact your system administrator. The main hardware components of the SIP-T42G IP phone are the LCD screen and the keypad. - Page 12 User Guide for the SIP-T42G IP Phone Hardware component instructions of the SIP-T42G IP phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information—caller ID, call duration ① LCD Screen •...
- Page 13 Overview Icons appearing on the LCD screen are described in the following table: Icon Description Network is unavailable Registered successfully Register failed Registering Hands-free speakerphone mode Handset mode Headset mode Voice Mail Auto Answer Do Not Disturb Call Hold Call Mute Ringer volume is 0 Keypad Lock Alphanumeric input mode...
- Page 14 User Guide for the SIP-T42G IP Phone Icon Description Missed Calls Received Calls Placed Calls Recording box is full A call cannot be recorded Recording starts successfully Recording cannot be started Recording cannot be stopped Power Indicator LED LED Status...
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Page 15: User Interfaces
The above introduces the default LED status. The statuses of the power indicator LED and BLF key are configurable via web user interface. For more information, refer to Yealink_SIP-T4X_IP_Phone_Family_Administrator_Guide Two ways to customize configurations of your SIP-T42G IP phone: The user interface on the IP phone. ... -
Page 16: Phone User Interface
User Guide for the SIP-T42G IP Phone You can customize your phone by pressing the Menu soft key to access the phone user interface. The Advanced Settings option is only accessible to the administrator, and the default administrator password is “admin” (case-sensitive). For more information on... - Page 17 Overview Options Phone User Interface Web User Interface --Time & Date √ √ --Administrator Password √ √ --Ring Tones √ √ --Backlight √ √ --Keypad Lock √ √ --Phone Volume √ --Call History Management √ --Contact Management √ --Local Directory √...
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Page 18: Documentations
--STUN Server √ Note The table above lists most of the feature options. Please refer to the relevant sections for more information. The following table shows documentations available for the SIP-T42G IP phone. Name Contents Where found Language Quick Installation... -
Page 19: Getting Started
Getting Started This chapter provides the following basic installation instructions and information for obtaining the best performance with the SIP-T42G IP phone. Topics include: Packaging Contents Phone Installation Phone Initialization Phone Status Basic Network Settings ... - Page 20 User Guide for the SIP-T42G IP Phone Phone Stand Wall Mount Bracket (Optional) Power Adapter (Optional) Handset & Handset Cord Ethernet Cable ...
- Page 21 Attach the stand or the optional wall mount bracket Desk Mount Method Wall Mount Method (Optional) The wall mount bracket should be purchased separately. For more information on how to Note Yealink Wall Mount Quick Installation Guide for attach the wall mount bracket, refer to SIP-T4X IP Phones...
- Page 22 User Guide for the SIP-T42G IP Phone Connect the handset and optional headset Note The headset and wireless headset adapter EHS36 should be purchased separately. EHS36 is used for connecting the phone and a compatible wireless headset. For more Yealink EHS36 User Guide...
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Page 23: Phone Initialization
Getting Started Power over Ethernet With the included or a regular Ethernet cable, the SIP-T42G IP phone can be powered from a PoE-compliant switch or hub. To connect the PoE: Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub. -
Page 24: Phone Status
User Guide for the SIP-T42G IP Phone You can view phone status via phone user interface or web user interface. Available information of phone status includes: Network status (e.g., IPv4 status, IP address mode, MAC address, LAN type, LAN IP ... -
Page 25: Basic Network Setting
Getting Started The phone status is displayed on the first page of the web user interface. If your phone cannot contact a DHCP server for any reason, you need to configure network settings manually. The IP phone can support either or both IPv4 and IPv6 addresses. - Page 26 User Guide for the SIP-T42G IP Phone Enter the desired values in the IPv4 Address, Subnet Mask, Default Gateway, Primary DNS and Secondary DNS fields respectively. Press the Save soft key to accept the change or the Back soft key to cancel.
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Page 27: Idle Screen
Getting Started The idle screen shows the label of the current account, time and date, and four soft keys. - Page 28 User Guide for the SIP-T42G IP Phone...
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Page 29: Backlight
Customizing Your Phone You can customize your SIP-T42G IP phone by personally configuring certain settings, for example, contrast, time & date and ring tones. You can add contacts to the phone’s local directory manually or from call history. You can also personalize different ring tones for different callers. -
Page 30: Language
User Guide for the SIP-T42G IP Phone Backlight is configurable via web user interface at the path Settings->Preference. The default language of the phone user interface is English. The phone will detect and use the same language as which of your web browser for the web user interface. If the language of your web browser is not supported by the phone, the web user interface will use English by default. -
Page 31: Time & Date
Customizing Your Phone Click Confirm to accept the change. Text displayed on the web user interface will change to the selected language. The time and date are displayed on the LCD screen when the phone is idle. You can configure the phone to obtain the time and date from the Simple Network Time Protocol (SNTP) server automatically, or configure the date and time manually. -
Page 32: Administrator Password
User Guide for the SIP-T42G IP Phone To configure the time and date format via phone user interface: Press Menu Settings->Basic Settings->Time & Date->Time & Date Format. Press , or the Switch soft key to select the desired time format (12 Hour or 24 Hour) from the Clock field. -
Page 33: Keypad Lock
Customizing Your Phone Enter the new password again in the Confirm PWD field. Press the Save soft key to accept the change or the Back soft key to cancel. Administrator password is configurable via web user interface at the path Security->Password. - Page 34 User Guide for the SIP-T42G IP Phone All Keys: All keys are locked, except the Volume, Headset, Speakerphone and digit keys. You are only allowed to dial emergency numbers, reject or answer incoming calls, and cancel a call. The emergency number setting, if desired, must be made before lock activation. For...
- Page 35 Customizing Your Phone Enter the desired time in the Phone Lock Time Out (0~3600s) field. Click Confirm to accept the change. Note The default timeout is 0 second, that is, you can long press to lock the keypad only. I nterval of automatic keypad lock is configurable via web user interface only. To unlock the keypad, you must know the keypad unlock PIN of the phone.
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Page 36: Volume
User Guide for the SIP-T42G IP Phone To unlock the keypad via phone user interface: Press any locked key, the LCD screen prompts “Please Enter PIN”. Enter the PIN in the PIN field. Press the Confirm soft key to unlock the keypad. -
Page 37: Ring Tones
Customizing Your Phone To adjust the volume when the phone is idle: Press to adjust the ringer volume. Note If the ringer volume is adjusted to minimum, the icon will appear on the LCD screen. To adjust the volume when the phone is during a call: Press to adjust the volume of currently engaged audio device (handset, speakerphone or headset). - Page 38 User Guide for the SIP-T42G IP Phone Select the desired ring tone from the pull-down list of Ring Type. If Common is selected, this account will use the ring tone selected for the phone. Refer to the above instruction. Click Confirm to accept the change.
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Page 39: Directory
Customizing Your Phone Click Upload to upload the file. Note The ring tone for an incoming call on the phone may be different. For example, when the phone receives an incoming call from a contact stored in the local directory, it will play ). - Page 40 User Guide for the SIP-T42G IP Phone To adjust the display order of enabled lists, select the desired list and click The LCD screen displays the list(s) in the adjusted order. Click Confirm to accept the change. Note Directory is configurable via web user interface only.
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Page 41: Editng Groups
Customizing Your Phone The built-in phone directory can store the names and phone numbers of your contacts. You can store up to 1000 contacts and 50 groups in your phone's local directory. There are four default groups in the local directory: All Contacts, Company, Family and Friend. You can add new groups and contacts;... -
Page 42: Deleting Groups
User Guide for the SIP-T42G IP Phone The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Menu->Directory->Local Directory to enter the local directory. -
Page 43: Adding Contacts Manually
Customizing Your Phone You can add contacts to the local directory in the following ways: Manually From call history From remote phone book Adding Contacts Manually To add a contact to the local directory manually: Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default. - Page 44 User Guide for the SIP-T42G IP Phone Press the Option soft key, and then select Add to Contacts from the prompt list. Enter the contact name. Press the Save soft key to accept the change. The entry is successfully saved to the local directory.
- Page 45 Customizing Your Phone Press to highlight the contact information and then edit. Press the Save soft key to accept the change or the Back soft key to cancel. To delete a contact from the local directory: Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default.
- Page 46 User Guide for the SIP-T42G IP Phone Press the Dial soft key to dial out the number. To search for a contact in the local directory: Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default.
- Page 47 Customizing Your Phone The LCD screen displays the search results in the adjusted order. Click Confirm to accept the change. Note Search source list in dialing is configurable via web user interface only. To search for an entry in the enabled search source lists: Pick up the handset, press the speakerphone or press the line key.
- Page 48 User Guide for the SIP-T42G IP Phone system. Click Import XML to import the contact list. The web user interface prompts "The original contact will be covered, Continue?". Click OK to complete importing the contact list. To import a CSV file of contact list via web user interface: Click on Directory->Local Directory.
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Page 49: Blacklist
Customizing Your Phone (Optional.) Select the contact information you want to import into the local directory from the pull down list of Index. Click Import to complete importing the contact list. To export a contact list via web user interface: Click on Directory->Local Directory. -
Page 50: Remote Phone Book
User Guide for the SIP-T42G IP Phone Press , or the Switch soft key to select the desired account from the Account field. If Auto is selected, the phone will use the first available account when placing calls to the contact from the blacklist directory. - Page 51 Customizing Your Phone Enter the name in the Display Name field. Click Confirm to accept the change. Note An access URL for remote phone book is configurable via web user interface only. To access your corporate directory via phone user interface: Press Directory->Remote Phone Book.
- Page 52 User Guide for the SIP-T42G IP Phone Enter a few continuous characters of the contact name or continuous numbers of the contact number using the keypad. The contacts whose name or phone number matches the characters entered will appear on the LCD screen. You can place a call from the result list.
- Page 53 Customizing Your Phone The SIP-T42G IP phone maintains call history lists of Placed Calls, Received Calls, Missed Calls and Forwarded Calls. Call history lists support 400 entries in all. You can view the call history, place a call, add a contact or delete an entry from the call history list. You should enable history record in advance.
- Page 54 User Guide for the SIP-T42G IP Phone Press the Option soft key, and then select Add to Contacts (or Add to Blacklist) from the prompt list. Enter the desired values in the corresponding fields. Press the Save soft key to accept the change.
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Page 55: Headset Use
Customizing Your Phone If you want to use a headset, physically connect your headset and activate the headset mode for use. For more information on physically connecting a headset, refer to Phone Installation on page 11. To activate the headset mode: Press on the phone. - Page 56 User Guide for the SIP-T42G IP Phone Select Enabled from the pull-down list of Headset Prior. Click Confirm to accept the change. To use headset prior, you should activate the headset mode in advance: Physically connect the headset. Press to activate the headset mode.
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Page 57: Dss Keys
Two types of DSS keys: Line Keys and Programmable Keys. Details will be introduced in the following. The SIP-T42G IP phone supports 15 line keys. You can assign predefined functionalities to line keys. You can also define a label for the line key feature which will appear on the LCD screen. - Page 58 User Guide for the SIP-T42G IP Phone (Optional.) Select the desired key event type from the Key Type field. (Optional.) Select the desired line from the Account ID field. (Optional.) Enter a string that will appear on the LCD screen in the Label field.
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Page 59: Led Instructions On
Customizing Your Phone There is a hold call on the line on the non-current page. For more information on the page switch key LED status, refer to LED Instructions page 4. To configure the page icon to indicate status via web user interface: Click on DSSKey->Line Key. - Page 60 User Guide for the SIP-T42G IP Phone Group Listening Zero Touch Keypad Lock Directory For more information, contact your system administrator. Account You can use this key feature to accept the incoming calls, place active calls on hold or resume a held call.
- Page 61 Customizing Your Phone Key Type (Voice Mail) Account ID (the account this feature will be applied to) Label (key label displayed on the LCD screen) Value (the voice mail access code) Usage: Press the DSS key to dial out the voice mail access code, you can follow the voice prompt to listen to the voice mails.
- Page 62 User Guide for the SIP-T42G IP Phone Usage: Press the DSS key during an active call to send the key sequence specified in the Value field. Prefix You can use this key feature to add a specified prefix number before the dialed number.
- Page 63 Customizing Your Phone Value (the access URL for XML browser) Usage: Press the DSS key to access the XML browser specified in the Value field. LDAP You can use this key feature to access the LDAP search interface quickly. Type (Key Event) Dependencies: Key Type (LDAP) Label (key label displayed on the LCD screen)
- Page 64 User Guide for the SIP-T42G IP Phone the phone. When call forward is in custom mode, press the DSS key to access the custom call forward interface. You can activate or deactivate call forward for one or all accounts. Note If the Value field is left blank, the DSS key performs the same as the Fwd soft key when receiving an incoming call.
- Page 65 Customizing Your Phone You can use this key feature to activate or deactivate the DND mode. You can also use this key feature to access the custom DND interface. For more information, refer to Not Disturb (DND) on page 77. Type (Key Event) Dependencies: Key Type (DND)
- Page 66 User Guide for the SIP-T42G IP Phone Press the OK soft key within a few seconds. Configure the network parameters in the corresponding fields. Press the Next soft key. Configure the auto provision parameters in the corresponding fields. Press the OK soft key.
- Page 67 Note Programmable keys are configurable via web user interface only. You can register one or multiple accounts on the SIP-T42G IP phone. You can also configure each line key to associate with an account or configure multiple line keys to associate with an account.
- Page 68 User Guide for the SIP-T42G IP Phone The following figures show single or multiple accounts registered on the phone: Single account: Multiple accounts: To disable an account via phone user interface: Press Menu->Settings->Advanced Settings (password: admin) ->Accounts. Select the desired account and then press the Enter soft key.
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Page 69: Dial Plan
Customizing Your Phone Dial plan is a string of characters that governs the way your SIP-T42G IP phone processes the inputs received from your phone keypad. The SIP-T42G IP phone supports the following dial plan features: Replace Rule Dial-now ... - Page 70 User Guide for the SIP-T42G IP Phone To add a replace rule via web user interface: Click on Settings->Dial Plan->Replace Rule. Enter the string (e.g., 2xx) in the Prefix field. Enter the string (e.g., 1234) in the Replace field. Enter the desired line ID in the Account field or leave it blank.
- Page 71 Customizing Your Phone Click Del to delete the replace rule(s). Note Replace rule is configurable via web user interface only. You can configure one or more dial-now rules (up 100) on your phone. When the dialed number matches the dial-now string, the number will be dialed out automatically. For example, a dial-now rule is configured as "2xx", then any entered three-digit string beginning with 2 will be dialed out automatically on the phone.
- Page 72 User Guide for the SIP-T42G IP Phone Delay Time for Dial-Now Rule You can configure the interval for dial-now rules. That is, you can configure your phone to dial out the phone number automatically, which matches a dial-now rule, after the specified period of time.
- Page 73 Customizing Your Phone For more information on the valid value of the Account field, refer to Replace Rule on page 59. Click Confirm to accept the change. Note The default values of minimum and maximum length are 1 and 15 respectively. Area code is configurable via web user interface only.
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Page 74: Emergency Number
User Guide for the SIP-T42G IP Phone Enter the desired line ID in the Account field or leave it blank. For more information on the valid value of the Account field, refer to Replace Rule on page 59. Click Confirm to add the block out number. -
Page 75: Live Dialpad
Note Emergency number is configurable via web user interface only. You can enable live dialpad on the SIP-T42G IP phone, which enables the IP phone to automatically dial out the phone number without pressing any other key. You can also configure a delay, where the phone will dial out the phone number automatically after the specified period of time. -
Page 76: Hotline
User Guide for the SIP-T42G IP Phone Enter the desired delay time in the Inter Digit Time (1~14s) field. The default delay time is 4s. Click Confirm to accept the change. Note Live dialpad is configurable via web user interface only. -
Page 77: Basic Call Features
Basic Call Features The SIP-T42G IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call. - Page 78 User Guide for the SIP-T42G IP Phone You can place a call in three ways using your SIP-T42G IP phone: Using the handset Using the speakerphone Using the headset You can also dial the number first, and then choose the way you want to speak to the other party.
- Page 79 45. To place multiple calls: You can have more than one call on your SIP-T42G IP phone. To place a new call during an active call, do one of the following: Press the line key. The active call is placed on hold.
- Page 80 User Guide for the SIP-T42G IP Phone When you are not in another call, you can answer a call in three ways: Using the handset Using the speakerphone Using the headset Note You can ignore incoming calls by pressing the X key, the Reject soft key or the Silence soft key.
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Page 81: Recent Call In Dialing
Basic Call Features Press to access the new call. Press or the Answer soft key. The incoming call is answered and the original call is placed on hold. To end a call: Do one of the following: If you are using the handset, press the Cancel soft key or hang up the handset. If you are using the headset, press the Cancel soft key. -
Page 82: Auto Answer
User Guide for the SIP-T42G IP Phone Select Enabled from the pull-down list of Recent Call In Dialing. Click Confirm to accept the change. Note Recent call in dialing is configurable via web user interface only. To view placed calls list when the phone is in the pre-dialing interface: Pick up the handset, press the speakerphone or press the line key. -
Page 83: Auto Redial
Basic Call Features Press , or the Switch soft key to select Enable from the Status field. Press the Save soft key to accept the change or the Back soft key to cancel. icon appears on the LCD screen. Auto answer is configurable via web user interface at the path Account->Basic. Note Auto answer is only applicable when there is no other call in progress on the phone. -
Page 84: Call Completion
User Guide for the SIP-T42G IP Phone Press the OK soft key to activate auto redial. The LCD screen prompts the following: Wait for a period of time or press the OK soft key to redial the phone number. The phone will retry as many times as configured until the called party is idle. -
Page 85: Call Return
Basic Call Features To use call completion: When the called party is busy, the following prompt will appear on the LCD screen of the phone: Press the OK soft key, the phone returns to the idle screen and call completion is activated. - Page 86 User Guide for the SIP-T42G IP Phone You can mute the microphone of the active audio device during an active call, and then the other party cannot hear you. To mute a call: Press during an active call. The mute key LED illuminates solid red.
- Page 87 Basic Call Features Multiple Calls on Hold: If multiple calls are placed on hold, do one of the following: Press to switch between the calls, and then press the Resume soft key to retrieve the desired call. Press the corresponding line key to retrieve the call. If more than one call is placed on hold, a numbered prompt appears on the LCD screen, for example "2/3", indicating that this is the second call out of three calls.
- Page 88 User Guide for the SIP-T42G IP Phone Click Confirm to accept the change. Note DND mode is configurable via web user interface only. To activate DND in phone mode: Press the DND soft key when the phone is idle. icon on the idle screen indicates that DND is enabled.
- Page 89 Basic Call Features To activate DND in custom mode for all accounts: Press the DND soft key when the phone is idle. The LCD screen displays a list of accounts registered on the phone. Press the All On soft key to activate DND for all accounts. Press the Save soft key to accept the change.
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Page 90: Static Forwarding
User Guide for the SIP-T42G IP Phone Enter the numbers in the DND Authorized Numbers field. For multiple numbers, enter a comma between every two numbers. Click Confirm to accept the change. When DND is enabled on the phone, the phone can still receive incoming calls from the numbers specified in the DND Authorized Numbers field. -
Page 91: Call Forward
Basic Call Features You can enable/disable call forward for the phone, or you can customize call forward for each or all accounts. Two call forward modes: Phone (default): Call forward is effective for the phone system. Custom: Call forward can be configured for each or all accounts. ... - Page 92 User Guide for the SIP-T42G IP Phone 2) Enter the destination number you want to forward all incoming calls to in the Forward to field. 3) (Optional.) Enter the always forward on code or off code respectively in the On Code or Off Code field.
- Page 93 Basic Call Features Depending on your selection: a.) If you select Always Forward, you can enable it for a specific account. 1) Press , or the Switch soft key to select Enable from the Always Forward field. 2) Enter the destination number you want to forward all incoming calls to in the Forward to field.
- Page 94 User Guide for the SIP-T42G IP Phone The LCD screen prompts “Copy to All Lines?”. 3) Press the OK soft key to accept the change or the Cancel soft key to cancel. c.) If you select No Answer Forward, you can enable it for a specific account.
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Page 95: Dynamic Forwarding
Basic Call Features To disable call forward in phone mode: Press Menu->Features->Call Forward. Press to select the desired forwarding type, and then press the Enter soft key. Press , or the Switch soft key to select Disable to disable the call forward. - Page 96 User Guide for the SIP-T42G IP Phone Enter the number you want to transfer the call to. Press the Tran soft key to complete the transfer. Then the call is connected to the number to which you are transferring. To perform a semi-attended transfer: Press the Tran soft key during a call.
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Page 97: Call Waiting
You can create a conference with two parties using the phone’s local conference. You can create a conference between an active call and a call on hold by pressing the Conf soft key. The SIP-T42G IP phone also supports network conference. Note Network conference is not available on all servers. -
Page 98: Local Conference
User Guide for the SIP-T42G IP Phone The SIP-T42G IP phone supports up to 3 parties (including yourself) in a conference call. This is the default method of conference called Local Conference. To set up a local conference call: Place a call to the first party. - Page 99 Basic Call Features This feature allows you to perform the following: Join two calls together into a conference call. Invite another party into an active conference call. Remove a specific conference party. To use this feature, contact your system administrator for the network conference URI in advance.
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Page 100: Call Park
User Guide for the SIP-T42G IP Phone Press the Conf soft key to place a new call. The conference is placed on hold. Enter the number of the new party and then press , or the Send soft key. When the new party answers the call, press the Conf soft key to add the new party to the conference. -
Page 101: Call Pickup
You can use call pickup to answer someone else’s incoming call on the phone. The SIP-T42G IP phone supports directed call pickup and group call pickup. Directed call pickup is used for picking up a call that is ringing at a specific phone number. Group call pickup is used for picking up a call that is ringing at any phone number in the group. - Page 102 User Guide for the SIP-T42G IP Phone Enter the directed call pickup code in the Directed Call Pickup Code field. Click Confirm to accept the change. To configure the directed call pickup code on a per-line basis via web user interface: Click on Account.
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Page 103: Group Call Pickup
Basic Call Features To pick up a call directly: Pick up the handset. The DPickup soft key appears on the LCD screen. Press the DPickup soft key on your phone when a phone receives an incoming call. Enter the phone number which receives an incoming call. Press the DPickup soft key again. - Page 104 User Guide for the SIP-T42G IP Phone Click on Advanced. Enter the group call pickup code in the Group Call Pickup Code field. Click Confirm to accept the change. To pick up a call in the group: Pick up the handset.
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Page 105: Anonymous Call On
Basic Call Features You can use anonymous call to block the identity and phone number from showing up to the called party when you call someone. For example, you want to call to consult some services, but don’t want to be harassed. Anonymous call is configurable on a per-line basis. -
Page 106: Anonymous Call Rejection
User Guide for the SIP-T42G IP Phone You can use anonymous call rejection to reject incoming calls from anonymous callers. Anonymous call rejection automatically rejects incoming calls from callers who deliberately block their identities and numbers from showing up. Anonymous call rejection is configurable on a per-line basis. -
Page 107: Advanced Phone Features
Advanced Phone Features This chapter provides operating instructions for the advanced features of the SIP-T42G IP phone. Topics include: Busy Lamp Field (BLF) Call Recording Hot Desking Intercom Multicast Paging Music on Hold Automatic Call Distribution (ACD) ... - Page 108 User Guide for the SIP-T42G IP Phone (Optional.) Enter a string that will appear on the LCD screen in the Label field. Enter the phone number or extension you want to monitor in the Value field. (Optional.) Enter the pickup code in the Extension field.
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Page 109: Call Recording
DSS key, refer to transfer in DSS Keys section on page 47. You can record calls by pressing a record key on the phone. The SIP-T42G IP phone supports record and URL record. Two ways of call recording: Record: The phone sends a SIP INFO message containing a specific header “Record:... - Page 110 User Guide for the SIP-T42G IP Phone To configure a URL record key via phone user interface: Press Menu->Features->DSS Keys. Select the desired DSS key. Press , or the Switch soft key to select URL Record from the Type field.
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Page 111: Hot Desking
You can use hot desking on the SIP-T42G IP phone to log out of the existing accounts and then log into a new account. As a result, many users can share the phone resource in different time. -
Page 112: Intercom
User Guide for the SIP-T42G IP Phone To use hot desking: Press the hot desking key when the phone is idle. The LCD screen prompts the following warning: Press the OK soft key, registration configurations of all accounts on the phone will be cleared immediately. -
Page 113: Incoming Intercom Calls
Press the intercom key again or the Cancel soft key to end the intercom call. The SIP-T42G IP phone supports automatically to answer an incoming intercom call by default. The phone automatically plays a warning tone when it receives an incoming intercom call. -
Page 114: Multicast Paging
User Guide for the SIP-T42G IP Phone Features->Intercom. Accept Intercom You can enable or disable the phone to automatically answer an incoming intercom call. If Accept Intercom is enabled, the phone automatically answers an incoming intercom call. If Accept Intercom is disabled, the phone rejects incoming intercom calls and sends a busy message to the caller. - Page 115 Advanced Phone Features To configure a multicast paging key via phone user interface: Press Menu->Features->DSS Keys. Select the desired DSS key. Press , or the Switch soft key to select Key Event from the Type field. Press , or the Switch soft key to select Multicast Paging from the Key Type field.
- Page 116 User Guide for the SIP-T42G IP Phone Select the desired codec from the pull-down list of Multicast Codec. The default codec is G722. Click Confirm to accept the change. Note If G722 codec is used for multicast paging, the LCD screen displays the icon to indicate that is providing high definition voice.
- Page 117 Advanced Phone Features Press the Cancel soft key to cancel the multicast RTP session. Note Multicast RTP is one way only from sender to the multicast address(es) (receiver). For outgoing RTP multicasts, all other existing calls on the phone will be placed on hold. You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre-configured multicast address(es) without involving SIP signaling.
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Page 118: Music On Hold
User Guide for the SIP-T42G IP Phone Enter the label in the Label field. Label will appear on the LCD screen when receiving the multicast RTP stream. Click Confirm to accept the change. Note The priorities of listening addresses are predefined: 1 with the highest priority, 10 with the lowest. - Page 119 ACD on the SIP-T42G IP phone allows the ACD system to distribute large volumes of incoming calls to the registered ACD users. To use this feature, you should configure an ACD key in advance.
- Page 120 User Guide for the SIP-T42G IP Phone Press , or the Switch soft key to select ACD from the Type field. (Optional.) Enter the string that will appear on the LCD screen in the Label field. Press the Save soft key to accept the change or the Back soft key to cancel.
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Page 121: Voice Mail
Advanced Phone Features You can leave voice mails for someone else on the SIP-T42G IP phone. You can also listen to the voice mails stored in a centralized location. When receiving a new voice mail, the phone will play a warning tone, and the power indicator LED will slow flash red. The LCD screen will display a prompt message and appear an icon. -
Page 122: Message Waiting Indicator (Mwi)
The MWI service is unsolicited for some servers, so the SIP-T42G IP phone only handles the MWI messages sent from the server. But for other servers, the MWI service is solicited, so the SIP-T42G IP phone must enable subscription for MWI. - Page 123 Advanced Phone Features The MWI subscription parameters you need to know: Options Description Subscribe for MWI Enable or disable a subscription for MWI service. Period of MWI subscription. The IP phone sends a MWI Subscription Period refresh SUBSCRIBE request before initial SUBSCRIBE expiration.
- Page 124 User Guide for the SIP-T42G IP Phone To enable Subscribe MWI to Voice Mail via web user interface: Click on Account. Select the desired account from the pull-down list of Account. Click on Advanced. Select Enabled from the pull-down list of Subscribe MWI To Voice Mail.
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Page 125: Troubleshooting
Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP-T42G IP phone. If you require additional information or assistance with your new phone, contact your system administrator. Why is the LCD screen blank? Ensure that the phone is properly plugged into a functional AC outlet. - Page 126 User Guide for the SIP-T42G IP Phone Why can’t I get a dial tone? Check for any loose connections and that the phone has been installed properly. For the installation instructions, refer to Phone Installation on page 11. Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to ...
- Page 127 Troubleshooting Why does the phone play a tone when hold? How to disable it? When there is a call is on hold, the phone will play a hold tone every 30 seconds. Play hold tone is enabled by default. Play hold tone and the interval of playing a hold tone are configurable via web user interface only.
- Page 128 User Guide for the SIP-T42G IP Phone Enter the new user password in the New Password field and Confirm Password field. Click Confirm to accept the change. You can also contact your system administrator for help. Note If logging into the web user interface of the phone with the user credential, you need to enter the current user password in the Old Password field.
- Page 129 Troubleshooting Select the desired type from the pull-down list of RTP Encryption (SRTP). Click Confirm to accept the change. Note SRTP is not available on all servers. Contact your system administrator for more information. SRTP is configurable via web user interface only. How to reboot the phone? To reboot the phone via web user interface: Click on Settings->Upgrade.
- Page 130 User Guide for the SIP-T42G IP Phone Click Reboot to reboot the IP phone. Note Any reboot of the phone may take a few minutes. How to export PCAP trace? We may need you to provide a PCAP trace to help analyze problem.
- Page 131 Troubleshooting Mark the Local radio box in the Export System Log field. Click Export to open file download window, and then save the system log file to your local system. You can also export the system log to a syslog server, contact your system administrator for more information.
- Page 132 User Guide for the SIP-T42G IP Phone Click Import to import the configuration file. Note The file format of configuration file must be *.bin. How to upgrade firmware? To upgrade firmware via web user interface: Click on Settings->Upgrade. Click Browse to locate the firmware from your local system.
- Page 133 Troubleshooting Press the OK soft key. The LCD screen prompts the following: Resetting… Please Wait! The LCD screen prompts the following: Welcome Initializing...please wait The phone will be reset to factory sucessfully after startup. Note Reset of the phone may take a few minutes. Do not power off until the phone starts up successfully.
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Page 135: Regulatory Notices
Without prior written consent, no organization or individual is permitted to make any change to the structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal issues caused by such changes. - Page 136 User Guide for the SIP-T42G IP Phone Environmental Requirements Place the device at a well-ventilated place. Do not expose the device under direct sunlight. Keep the device dry and free of dusts. Place the device on a stable and level platform.
- Page 137 Regulatory Notices Use a piece of soft, dry and anti-static cloth to clean the device. Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric shock or other perils.
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Page 139: Appendix A - Time Zones
Appendix A-Time Zones Time Zone Time Zone Name −11:00 Samoa −10:00 United States-Hawaii-Aleutian −10:00 United States-Alaska-Aleutian −09:00 United States-Alaska Time −08:00 Canada(Vancouver, Whitehorse) −08:00 Mexico(Tijuana, Mexicali) −08:00 United States-Pacific Time −07:00 Canada(Edmonton, Calgary) −07:00 Mexico(Mazatlan, Chihuahua) −07:00 United States-Mountain Time −07:00 United States-MST no DST −06:00... - Page 140 User Guide for the SIP-T42G IP Phone Time Zone Time Zone Name +01:00 Germany(Berlin) +01:00 Hungary(Budapest) +01:00 Italy(Rome) +01:00 Luxembourg(Luxembourg) +01:00 Macedonia(Skopje) +01:00 Netherlands(Amsterdam) +01:00 Namibia(Windhoek) +02:00 Estonia(Tallinn) +02:00 Finland(Helsinki) +02:00 Gaza Strip(Gaza) +02:00 Greece(Athens) +02:00 Israel(Tel Aviv) +02:00 Jordan(Amman)
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Page 141: Limitations Of Liability
Index Emergency Number About This Guide Ending Calls Account Management Account Registration Adding Contacts Administrator password General Settings Anonymous Call Getting Started Anonymous Call Rejection Answering Calls Area Code Attaching Stand Hardware Component Instructions Audio Settings Headset Use Auto Answer Headset Mode Activation/Deactivation Auto Redial Automatic Call Distribution... - Page 142 User Guide for the SIP-T42G IP Phone Phone Installation Phone Status Phone User Interface Placing Calls Placing Calls to Contacts Programmable Keys Outgoing Intercom Calls Overview Recent Call In Dialing Redialing Numbers Registration Regulatory Notices Remote Phone Book Replace Rule...
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