Certificate Restoring For Bb5.0 Products - Nokia 6680 RM-36 Service Manual

Nokia Customer Care

Certificate restoring for BB5.0 products

Context
After replacing a defective Flash memory component in BB 5.0 products, Certificate Restoring must be carried
out to make the phone functional again.
Certificate restoring for BB5.0 products is basically the same process as IMEI / ESN Rebuild for DCT-4 generation
products.
All tunings (RF & Baseband, UI) must be done after replacing the flash IC.
The procedure for Certificate Restoring when Flash IC has been replaced:
• Flash the phone with the latest available software (Use FPS-8 or FPS-10, USB Flashing does not work for a
dead BB5.0 phone).
• Create a request file.
• Send the file to Nokia by e-mail.
• When you receive a reply from Nokia, carry out Certificate Restoring.
• Tune the phone completely (Note: SX-4 Smart Card is needed).
• If phone resets after a certificate restore, reflash the phone again.
Required equipment and setup:
• Phoenix Service software v 2004.39.7.70 or newer.
• The latest phone model specific Phoenix Data Package.
• PKD-1 Dongle
• SX-4 Smart Card (Enables BB 5.0 testing and tuning features)
• External Smart card reader (Only when FPS-8 is used, FPS-10 has an integrated SC reader)
• Activated FPS-8 flash prommer OR FPS-10 flash prommer
• Flash update package 03.18.004 or newer for FPS-8 or FPS-10 flash prommers
• CU-4 control unit
• USB cable from PC USB Port to CU-4 control unit
• Phone model specific adapter for CU-4 control unit
• PCS-1 cable to power CU-4 from external power supply
• XCS-4 modular cable between flash prommer and CU-4
Note: CU-4 must be supplied with +12V from external power supply in all steps of Certificate Restoring.
Steps
1. Program the phone software.
i Start Phoenix and login. Make sure the connection has been managed correctly for FPS-8 or FPS-10.
ii Update the phone MCU software to the latest available version.
If the new flash is empty and the phone cannot communicate with Phoenix, the procedure in this case
is a "Dead Phone Flash" described below.
iii Choose the product manually from File -> Open Product, and click "OK".
Wait for the phone type designator (e.g. "RM-1" ) to be displayed at the bottom of the screen.
iv Go to Flashing –> SW Update and wait until Phoenix reads the product data as shown in the following
picture.
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BB Troubleshooting and Manual Tuning Guide
RM-36
Issue 1