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SUPPORT INFORMATION
TROUBLESHOOTING FAQ
How do I reset the SCOUT after a sensor has been activated?
No reset is required after sensor activation.
If my SCOUT appears to be malfunctioning, what should I do?
Turn the SCOUT off for 10 seconds and then back on. If this does not correct the issue
follow steps for System Reset on page 11 in the Owner's Manual.
Does the SCOUT automatically disable or shut off when I open the cover?
No.
How do I change the date and time on the SCOUT?
See page 11 (Console – page 15) in the Owner's Manual to verify/change the SCOUT
date and time.
Does the SCOUT automatically adjust to daylight savings time?
No. See page 11 (Console – page 15) in the Owner's Manual to manually change the
time.
How do I change the recorded message for sensor activations?
See page 8 in the Owner's Manual to record the sensor activation message.
How do I link a sensor to the SCOUT?
See page 9 in the Owner's Manual to link or unlink sensors to the SCOUT.
Can I assign different messages to different sensors?
No. The SCOUT has a single sensor activation message that is used for all linked sensors.
What is the lifetime for the SCOUT internal battery?
The SCOUT internal battery should last 4 to 6 years with normal use.
How can I tell if my sensor is in range of the SCOUT?
Test the sensor initially while next to the SCOUT to be sure the sensor is linked and the
sensor battery is good. If the sensor activates the desired outputs, test the sensor from the
desired deployment location. If the sensor does not activate the SCOUT, try moving the
SCOUT closer to the deployment location until the desired output is activated.
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Section 6
Support Information
©Response Technologies, Ltd.
Revised: January 9, 2015
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