Maintenance And Troubleshooting; Software Loading Failure; Password Loss; Console Login Password Loss - H3C S3100V2-52TP Installation Manual

Maintenance and troubleshooting

Software loading failure

The switch runs with the original software version after it has failed to load new version of software. To
identify and remove the loading failure cause, perform the following check procedure:
Check that the physical ports are properly connected.
•
If the physical connection is loose or incorrect, reconnect the physical ports and make another try
•
to load software.
If the physical connection is secure and correct, view the loading procedure information displayed
•
on the HyperTerminal to check for input errors, and make another try to load software.
Common input errors include:
Failure to set the baud rate of the HyperTerminal to 9,600 bps when loading files at a baud rate
•
other than 9,600 bps through XMODEM.
• Entering an incorrect IP address, software name, or path of the TFTP server when using TFTP.
Entering an incorrect IP address, software name, username, or password when using FTP.
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If software loading fails for any other cause than physical connection problems and input errors, please
contact your sales agent for help.

Password loss

Console login password loss

If you forget the console login password, enter the Boot ROM menu:
BOOT MENU
1. Download application file to flash
2. Select application file to boot
3. Display all files in flash
4. Delete file from flash
5. Modify BootRom password
6. Enter BootRom upgrade menu
7. Skip current system configuration
8. Set BootRom password recovery
9. Set switch startup mode
0. Reboot
Enter your choice(0-9):
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