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Problem or error message
Display Panel displays
Could Not Read Cartridge
Display Panel displays
Load Failed
FAULT DETERMINATION CODES
If a fault occurs which would prevent the system from executing an operator request, the system will begin to
shut down and cool. The panel will display an error code. An error-code list (with the filename "error.txt") can be
found on the CD-ROM for the system software. (Because this list may change with each new software version,
be sure to check the error.txt attachment when you install new system software upgrades.)
After the system has finished cooling, the only option displayed is Continue. Press Continue and the system will
reboot and try to return to normal operation. If pressing Continue does not eliminate the error, power should be
cycled (see
"Cycling power" on page
will be able to continue operation. However, if the system continues to shut down and display the same error,
contact your Reseller for customer support.
EXPORTING SYSTEM CONFIGURATION (.CFG) FILE
If your system is receiving fault determination codes, you may need to export a configuration (.cfg) file from your
system to send to your Reseller for customer support.
EXPORTING CONFIGURATION FILE FROM THE SYSTEM
1.
Open Control Center from your workstation.
2.
Click on the Services tab.
3.
Click on the Export Configuration button.
4.
Browse to the directory where you wish to save the configuration file.
5.
Click on the Save button.
6.
Close Control Center.
Solution
1. Remove cartridge and cycle power, see
page 55
; reload cartridge.
2. Try a different cartridge.
1. Retry with same cartridge.
2. Try a different cartridge.
3. Material may be jammed in extrusion head, see
on page 57
.
4. Tips may be partially clogged. See
55.); wait 60 seconds before switching power on again. In most cases you
54
"Cycling power" on
"Material Jam"
"Clogged tip" on page 56
.
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