Warning/Fault Codes; Fault Code Chart - Stratasys Mojo User Manual

WARNING/FAULT CODES

If a warning/fault occurs which would prevent the printer from operating, the printer will display a code and the
action required.
Note: If the error code is not listed below or the printer continues to display an
error code, contact your Service Provider.

FAULT CODE CHART

Note: Fault codes will cause the part to stop building and the part cannot be
recovered.
Fault Codes Displayed in the
Mojo Control Panel
8
9
10
11
12
22
23
31
32
51
Code Name
Door open during build.
Cover open during build.
Gantry (U motor) has lost position. Cycle power and restart part.
Gantry (V motor) has lost position. Cycle power and restart part.
Platen (Z motor) has lost position. Cycle power and restart part.
Model heater fault.
Support heater fault.
Model print engine temperature
fault.
Support print engine temperature
fault.
Printer control error.
48
Recommendation
Cycle power and restart part.
Cycle power and restart part.
Replace model QuickPack Print Engine.
Replace support QuickPack Print Engine.
Replace model QuickPack Print Engine.
Replace support QuickPack Print Engine.
Cycle power and restart part.