Fault Determination Codes - Stratasys 180-00108 uPrint User Manual

Troubleshooting and Maintenance
Problem or error
message on display
panel
Load Error
Purge failed
Remove carrier
Clear filament path
Unload Error
Unload failed
Remove carrier
Clear filament path

Fault Determination Codes

If a fault occurs which would prevent uPrint from executing an operator request, the system will begin to
shut down and cool. The panel will display one or two error codes. An error-code list (with the filename
"error.txt") can be found on the CD-ROM for the system software. (Because this list may change with each
new software version, be sure to check the error.txt attachment when you download new software
upgrades.)
After the printer has finished cooling, the only option displayed is Continue. Press Continue and the
printer will reboot and try to return to normal operation. If pressing Continue does not recover the printer,
power should be cycled (see
again. In most cases you will be able to continue operation. However, if the printer continues to shut down
and display the same error, contact technical support.
Solution
Remove the carrier and verify material is coming out of the
material guide.
Verify the material pulls freely from the carrier.
Verify the material tubes are free of material.
Check for and clear any excess material build up around
the tips.
Remove the carrier and verify the material tubes are free of
material.
"Cycling Power" on page 55.); wait 60 seconds before switching power on
Stratasys Document Number 206465-0001
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