Canon Pro-1000 series Online Manual page 609

Cannot Communicate with Printer Using Direct Connection
Make sure printer is turned on.
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Is the
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If the icon is not displayed, select Activate direct connect. on Change LAN in LAN settings on the HOME
screen.
Make sure printer is selected as connection for wireless communication
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device (e.g. smartphone or tablet).
Select the identifier for direct connection (SSID) specified for the printer as the connection destination for
communication devices.
Have you entered the proper password specified for the direct connection?
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If the security setting of the direct connection is enabled, you need to enter the password to connect your
communication device to the printer.
To check the password specified for the printer, display it using the operation panel of the printer or print out
the network setting information of the printer.
• Display on the LCD.
LAN settings (Item for administrator)
• Print the network settings.
Printing Network Settings
Make sure the printer is not placed too far away from the wireless router.
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Place the wireless router and printer where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless
LAN due to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Make sure 5 devices are already connected.
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Direct Connection does not allow more than 5 devices to be connected.
Cannot Communicate with Printer via Wired LAN
Make sure printer is turned on.
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icon displayed on the LCD?
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