Canon Pro-1000 series Online Manual page 792

5100
Cause
Printer error has occurred.
What to Do
Cancel printing, and turn off the printer. Then clear the jammed paper or protective material that is
preventing the print head holder from moving, and turn on the printer again.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or
white belt (B).
If you soil or scratch these parts by touching them with paper or your hand, it could damage the
printer.
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