Canon Pro-1000 series Online Manual page 632

Changing the Printer Operation Mode (Mac OS)
If printing from a computer, delete unnecessary print jobs.
Check6
• For Windows:
Deleting the Undesired Print Job
• For Mac OS:
Deleting the Undesired Print Job
Is feed slot cover closed?
Check7
If the feed slot cover is opened, close it slowly and press the OK button.
Is manual feed tray in paper feed position?
Check8
If the manual feed tray is in the paper jam clearing position, return the tray to the paper feed position and press
the OK button on the printer.
Is tank cover closed?
Check9
If the tank cover is opened when printing, close it.
Does page size setting match size of paper loaded in printer?
Check10
• For Windows:
Press the OK button on the printer to clear the error. Then check Page Size setting in Page Setup sheet of
the printer driver and load paper that is the same size as the setting and try printing again.
Set the printer not to detect the width of the paper using the printer driver.
To set the printer not to detect the width of the paper, open the printer driver setup window, and in Custom
Settings under Maintenance sheet, select Disable paper width detection when printing from computer
check box, and then click OK.
To open the printer driver setup window, see
* Clear Disable paper width detection when printing from computer check box again once printing is
complete, and then click OK.
• For Mac OS:
Press the OK button on the printer to clear the error. Then check the Paper Size setting in the Page Setup
dialog and load paper that is the same size as the setting and try printing again.
Set the printer not to detect the width of the paper using the Canon IJ Printer Utility.
To set the printer not to detect the width of the paper, open the Canon IJ Printer Utility, select Custom
Settings in the pop-up menu, select Disable paper width detection when printing from computer check
box, and then click Apply.
To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
* Clear the Disable paper width detection when printing from computer check box again once printing
is complete, and then click Apply.
Are media type and paper size specified properly in the printer driver?
Check11
When the media type is specified to Photo Paper Pro Premium Matte or Matte Photo Paper in the printer
driver, specify a paper size from the following size that has wide margins.
How to Open the Printer Driver Setup
632
Window.