Related Manuals for NCR RealScan 7875-7000
Summary of Contents for NCR RealScan 7875-7000
- Page 1 RealScan 7875-7000/8000 Installation Guide 16044 AIP-00342 Release C Aug 16, 2007 Information Products RSD-Atlanta...
- Page 2 NCR RealScan 7875-7000/8000 Installation Guide The program products described in this book are licensed products of NCR Corporation. It is the policy of NCR to improve products as new technology, components, software, and firmware become available. Therefore, NCR reserves the right to change specifications without prior notice.
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Page 3: Table Of Contents
NCR RealScan 7875-7000/8000 Installation Guide Contents Contents ............................3 Revision Record..........................5 Obtaining Additional Information ....................5 Obtaining Technical Assistance......................6 System Components ........................7 NCR Components ........................7 Sensormatic Components......................7 Step 1 – Verify and Prepare the Checkstand ..................8 Checkstand Cutout – RealScan 7875-7000/8000..............8 Service Clearance........................9 Item Diverter ..........................9... - Page 4 NCR RealScan 7875-7000/8000 Installation Guide Operating the Scale........................31 Operating the Sensormatic Deactivation System................32 Normal Operation ........................32 Manual Deactivation ........................33 Cleaning the RealScan 7875 ......................34 Correcting Scanner Problems .......................35 Correcting Scale Problems......................36 Isolating Sensormatic Problems....................37 Voice Messages........................37 Tones............................37 Programming Worksheets......................38 1 0 – Communications Protocol....................38 1 1 –...
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Page 5: Revision Record
NCR RealScan 7875-7000/8000 Installation Guide Revision Record Date Issue Pages Remarks 05/13/03 1 though 54 First Printing 06/02/03 12, 17, 29, 33 Updated to latest Sensormatic requirements 8/16/2007 Updated scale alignment section Obtaining Additional Information Other Information Products Order Number... -
Page 6: Obtaining Technical Assistance
• Technical assistance in the United States: 1-800-262-7782 • Technical assistance in other countries: call your local NCR office • To order parts: 1-800-438-7830 Note: If you find any defective parts during installation of a new scanner, contact the Customer Satisfaction Hotline at one of the following. -
Page 7: System Components
NCR RealScan 7875-7000/8000 Installation Guide System Components NCR Components Following are the required NCR components. • NCR RealScan 7875-7000/8000 • Power Supply with Power Cord • Interface Cable – appropriate for host terminal • Sensormatic Communications Cable – 1416-C841-030 The RealScan 7875 is shipped with Shipping Spacers that must be removed before installing the unit. -
Page 8: Step 1 - Verify And Prepare The Checkstand
NCR RealScan 7875-7000/8000 Installation Guide Step 1 – Verify and Prepare the Checkstand Checkstand Cutout – RealScan 7875-7000/8000 No electronics under RealScan 7875 Recommended shelf to catch RealScan 7875 if dropped 11 5/8 in. 20 1/16 in. 1 3/8 in. -
Page 9: Service Clearance
17.8 cm (7 in.) minimum if checkstand structure is removable for servicing. C = 18.1 cm (7 1/8 in.) minimum clearance to closest checkstand panel. The NCR 7875-7000/8000 must not be supported by a bottom panel. Note: RealScan 7875-8000 units with a Produce Guard must have enough clearance to remove the Produce Guard for cleaning. -
Page 10: Ventilation Requirements
NCR RealScan 7875-7000/8000 Installation Guide Ventilation Requirements The RealScan 7875 is designed to operate without an exhaust fan in the checkstand; however, there must be adequate convection airflow. The ambient temperature inside the checkstand cannot be higher than 40° C (104° F). Also, the ambient temperature inside the checkstand cannot be higher than 7°... -
Page 11: Electrical Wiring To The Checkstand
NCR RealScan 7875-7000/8000 Installation Guide Electrical Wiring to the Checkstand Belt Control Input Belt Lighting Motor Voltage Misc. Equip. Conduit Circuit A: Checkstand Main Service Checkstand Panel Frame Note: The electrical wiring must meet all Neutral and Ground Bus electrical codes, laws, and regulations. -
Page 12: Specific Checkstand Modifications
NCR RealScan 7875-7000/8000 Installation Guide Specific Checkstand Modifications A few checkstands require some modification. Appendices are included for these different types of checkstands. If modifications are needed, refer to the appendix that matches your installation. After making any necessary modifications, continue to step 2 on the next page. -
Page 13: Step 2 - Connect The Components
NCR RealScan 7875-7000/8000 Installation Guide Step 2 – Connect the Components AC Power Connector Antenna Connector Communications Connector (POS) 20588 Locate the Sensormatic ScanMax Pro Controller inside the checkstand in a position where spilled liquids cannot contact it. Install Sensormatic Antenna Note: The Sensormatic ScanMax NS Pro Antenna is very heavy;... -
Page 14: Connect Sensormatic Cables
NCR RealScan 7875-7000/8000 Installation Guide Sensormatic Antenna Sensormatic Antenna Cable 20574 Connect Sensormatic Cables The Sensormatic Antenna Cable and the Sensormatic Communications Cable go between the RealScan 7875 and the ScanMax Pro Controller. Be sure to route these cables through the cutout in the checkstand. -
Page 15: Connect Remaining Components
NCR RealScan 7875-7000/8000 Installation Guide Connect Remaining Components Locate the NCR RealScan 7875 Power Supply in position in the checkstand where spilled liquid cannot contact it. The system configuration may also include a Remote Display and an RS-232 peripheral such as a hand-held scanner. The following illustration shows how all cables are connected. -
Page 16: Set The Communications Protocol Switch
NCR RealScan 7875-7000/8000 Installation Guide Set the Communications Protocol Switch Before setting the RealScan 7875 into the cutout in the checkstand, verify that the Communications Protocol Switch is properly set. Single cable units have one switch, dual cable units have two. The switches are located on the Interface Board and you can access them through holes in the side of the unit. -
Page 17: Step 3 - Sensormatic Deactivation Setup
Note: Refer to the Sensormatic ScanMax™ Pro Controller documentation for additional information about setting up the controller. 1. Turn on the NCR RealScan 7875. When the RealScan 7875 is first turned on, all the Sensormatic parameters should be at their default settings. -
Page 18: Specific Function Programming
NCR RealScan 7875-7000/8000 Installation Guide Specific Function Programming There are several Sensormatic Security Tag Deactivation functions that can be programmed at the RealScan 7875. Security Tag Deactivation This parameter enables or disables the entire Sensormatic Deactivation function. Enable Security Tag Deactivation Programming Mode, Hex 4, Hex 2, Hex B, Save and Reset. -
Page 19: Step 4 - Install Realscan 7875
Install RealScan 7875 Note: Refer to the NCR FastLane 7342 Hardware Installation Guide (B005-0000-1370) for the most current information about how to install a RealScan 7875-7000/8000 and the Sensormatic components into an NCR FastLane checkstand. 1. Grasp the RealScan 7875 as shown and lower it into the checkstand cutout. Be careful not to damage any of the cables. -
Page 20: Align The Realscan 7875 To The Checkstand
NCR RealScan 7875-7000/8000 Installation Guide Top Plate 20571B Align the RealScan 7875 to the Checkstand The measurements in this section refer to efficiency of scanning, by eliminating exposed edges which would catch a product during the recommended “power slide” scanning technique thus slowing down the cashier. - Page 21 NCR RealScan 7875-7000/8000 Installation Guide High Surface High Surface Low Surface Low Surface Correct Alignment Bad Alignment Scanner Too High Bad Alignment Scanner Too Low 14961 AIP-00342 Release B 06/03 21 of 56...
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Page 22: Step 5 - Calibrate The Scale
NCR RealScan 7875-7000/8000 Installation Guide Step 5 – Calibrate the Scale Note: You MUST calibrate the scale when you install a RealScan 7875-80xx. To be in compliance with governmental weights and measures regulations, you must be certified to calibrate the scale. -
Page 23: Access The Calibration Switch
NCR RealScan 7875-7000/8000 Installation Guide Access the Calibration Switch The Calibration Switch is located below the Top Plate. Remove the Top Plate. The RealScan 7875-80xx does not have a plastic Calibration Switch Cover. Do not remove the Produce Guard if one is present. -
Page 24: Calibrate The Scale
NCR RealScan 7875-7000/8000 Installation Guide Calibrate the Scale 1. Press the Scale Zero Button to display the Cal and PAr values. Record these values. 2. Install the Produce Guard if one is included then install the Top Plate. Raise the front edge of the Top Plate enough to access the Calibration Switch and press it, then quickly lower the Top Plate. -
Page 25: Decreasing Load Test
NCR RealScan 7875-7000/8000 Installation Guide Over-Capacity Test This test checks for the proper indication from the scale when too much weight is placed on the top plate. Note: This test must immediately follow the increasing load test; do not remove any of the weights prior to running this test. -
Page 26: Secure The Calibration Switch
When you perform a scale calibration, someone must seal the Calibration Switch Security Cover. This may be done with a Lead/Wire Seal (NCR part number 603-8001097) using a Lead/Wire Seal Press (NCR part number 603-9000157) or a Film/Paper seal (obtained locally). The type of seal you use depends on your local laws;... -
Page 27: Step 6 - Set Program Parameters
NCR RealScan 7875-7000/8000 Installation Guide Step 6 – Set Program Parameters Now you need to make any necessary programming changes to the RealScan 7875. The RealScan 7875 does not have an On/Off switch. Use the circuit breaker switch in the checkstand that supplies power to the unit as the On/Off switch. -
Page 28: Step 7 - Check The Scanner Operation
NCR RealScan 7875-7000/8000 Installation Guide Step 7 – Check the Scanner Operation Scan Sample Tags Now you should scan some sample tags to verify that the RealScan 7875 is communicating with the host terminal. Following are four good tags that you can use; however, the RealScan 7875 must be programmed to read these tags. -
Page 29: Check Sensormatic Deactivation System
EAS device requires on-site testing and tuning by your EAS supplier who performs this service for a fee. If your NCR Scanner/Scale does not include an EAS device and you wish to add one after your scanner purchase, you must purchase the EAS device and testing and tuning services from your EAS supplier. -
Page 30: Operating The Scanner
NCR RealScan 7875-7000/8000 Installation Guide Operating the Scanner The RealScan 7875 is a fixed position device that is installed in a checkout counter. It is not handled or moved by the operator during operation. The RealScan 7875 is maintained and serviced by trained service personnel only. -
Page 31: Operating The Scale
NCR RealScan 7875-7000/8000 Installation Guide Operating the Scale The RealScan 7875 typically takes from 1.0 to 2.0 seconds to weigh an item, depending on the item’s weight. The heavier the item, the longer it takes. Before weighing an item, make sure the scale display is displaying all zeros. -
Page 32: Operating The Sensormatic Deactivation System
2. As the barcode goes through the scan zone, the RealScan 7875 reads it. 3. As the security tag goes through the Sensormatic deactivation zone, the Sensormatic system deactivates the security tag. At this time the NCR RealScan 7875 sounds the Good Read Tone. -
Page 33: Manual Deactivation
NCR RealScan 7875-7000/8000 Installation Guide Manual Deactivation If for some reason the security tag is not deactivated in the normal manner, it can be deactivated manually. This normally occurs when too much time elapses after the RealScan 7875 reads the barcode. -
Page 34: Cleaning The Realscan 7875
NCR RealScan 7875-7000/8000 Installation Guide Cleaning the RealScan 7875 Keeping the scan windows clean helps keep the read rate exceptionally high. During normal operation the scan windows get dirty, and if you permit the dirt to accumulate, performance degrades to the point where the scanner cannot read bar codes. The Please Clean Window indicator flashes when the scan windows need cleaning. -
Page 35: Correcting Scanner Problems
NCR RealScan 7875-7000/8000 Installation Guide Correcting Scanner Problems Status Possible Cause Corrective Action Problem Indicator Tone Scanner does not Red Off No power to the Check electrical outlet for operate Green Off unit proper power. Scanner does not Sleep mode... -
Page 36: Correcting Scale Problems
NCR RealScan 7875-7000/8000 Installation Guide Correcting Scale Problems Problem Possible Cause Corrective Action Error code Scale drift Verify that nothing is on the scale. Lift 5---- displays the Top Plate and verify that no objects are under it. Push Scale Zero button. If error code persists, have unit repaired. -
Page 37: Isolating Sensormatic Problems
NCR RealScan 7875-7000/8000 Installation Guide Isolating Sensormatic Problems Problem Possible Cause Corrective Action Does not Sensormatic ScanMax™ Check the On/Off switch on the deactivate tags Pro Controller not turned ScanMax™ Pro Controller for being on. Does not Sensormatic ScanMax™ Scan Restore Sensormatic Parameters... -
Page 38: Programming Worksheets
NCR RealScan 7875-7000/8000 Installation Guide Programming Worksheets 1 0 – Communications Protocol Protocol OCIA OCIA OCIA RS-232 NCR Short NCR Long Non NCR Slot Scanner Hand-Held (Datachecker) Dual Cable Bar Code Reader OCIA OCIA NCR Casio IBM 1520 IBM USB... -
Page 39: 2 - Timers
Timer Active Time (Minutes) No Time-out (Always Active) Note: NCR suggests that you do not set the Active Time parameter to 0. Leaving the laser light on all the time reduces its life expectancy. R0136 1 3 – Bar Codes - 1... -
Page 40: 4 - Bar Codes - 2
NCR RealScan 7875-7000/8000 Installation Guide 1 4 – Bar Codes - 2 Code 39 Disable Enable Minimum Default: 2 - F Characters Allowed Full ASCII Disable Enable Check Digit Present Disable Enable Transmit Check Digit Disable Enable Allow One- or... -
Page 41: 5 - Bar Codes - 3
NCR RealScan 7875-7000/8000 Installation Guide 1 5 – Bar Codes - 3 Interleaved 2 of 5 Disable Enable Bar Code Length Range Specific Check Check Characters Value 1 0 - 3 0 - 9 Minimum Character 1 Character 2 Default:... -
Page 42: 8 - Bar Codes - 5
NCR RealScan 7875-7000/8000 Installation Guide 1 8 – Bar Codes - 5 RSS Enable Disable Enable Enable Enable RSS 14 Only RSS E Only RSS 14 & RSS E Scans Required On RSS 14 1 Scan 2 Scans 3 Scans... -
Page 43: 0 - Rs-232 Parameters - 1
NCR RealScan 7875-7000/8000 Installation Guide 2 0 – RS-232 Parameters - 1 Baud Rate 1200 2400 4800 9600 19200 Parity Note: Parity must be Odd or Even on a scale unit. Odd is used if Even None None is selected. -
Page 44: 2 - Rs-232 Prefix Byte
NCR RealScan 7875-7000/8000 Installation Guide 2 2 – RS-232 Prefix Byte Prefix Byte Disable Enable Default ASCII Code 0 - 7 0 - F Hex Character Hex Character (ASCII Code Chart) (ASCII Code Chart) R0035 2 3 – RS-232 Terminator Byte... -
Page 45: 0 - Scale Parameters
NCR RealScan 7875-7000/8000 Installation Guide 3 0 – Scale Parameters Model Number Scanner/Scale Scanner Only IBM Address Address 6A Address 6B Address 6E 9.995 kg / 13.995 kg Toggle Between 9.995 kg and 13.995 kg 11812 3 2 – Miscellaneous Parameters... -
Page 46: Ascii Code Chart
NCR RealScan 7875-7000/8000 Installation Guide ASCII Code Chart ASCII Code Chart NULL DL E " & < > R0040 06/03 AIP-00342 Release B 46 of 56... -
Page 47: Appendix A - Pan-Oston Po-2
1. Remove the Side Plate by removing four screws. 2. Use two bolts to connect the Cover Rail (NCR Part Number 497-0430977) to the Plastic Side Plate (NCR Part Number 497-0430978). 3. Attach the new Side Plate assembly to the checkstand using the screws previously removed. -
Page 48: Appendix B - Pan-Oston Po-2
NCR RealScan 7875-7000/8000 Installation Guide Appendix B – Pan-Oston PO-2 This checkstand is designed to accommodate a Sensormatic Antenna in the space to the left of the scanner. Since this is not needed, a Sensormatic Filler Plate must be installed. -
Page 49: Appendix C - Pan-Oston Po-4
1. Use a saw to cut out a portion of the metal side panel that is 13” long and 3 ½ “ deep. This should start 1.15” from the front edge of the side panel. 2. Use two bolts to connect the Cover Rail (NCR Part Number 497-0430977) to the Plastic Side Plate (NCR Part Number 497-0430978). -
Page 50: Appendix D - Regulatory Information
NCR service representative immediately. Caution: NCR is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR. -
Page 51: Scale Regulatory
Weights and Measures regulations can result in criminal prosecution of individuals and can jeopardize the ability to conduct normal business. The NCR 7875 Scanner/Scale has been certified in many countries. Contact the NCR office of Weights & Measures and Laser Safety for specific country approvals. -
Page 52: Declaration Of Conformity
Type of Equipment Information Technology Equipment - Bar Code Scanner Model Number NCR RealScan 7875 NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459, USA, declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standards. EU Directive... -
Page 53: Laser Safety
Laser Safety Laser Safety and Name Plate Labels The NCR RealScan 7875 Scanner is not intended for long term viewing of the direct laser light. However, the unit is safe if used as it is intended. Class IIa Laser Product. Avoid Long-term Viewing of direct Laser Light. -
Page 54: Iec Class 1 Laser Identification
NCR RealScan 7875-7000/8000 Installation Guide IEC Class 1 Laser Identification The NCR RealScan 7875 is a CLASS 1 LASER PRODUCT. Laser Power The NCR RealScan 7875 Scanner meets the following laser power requirements. • Class IIa CDRH (Center for Devices and Radiological Health) •... - Page 55 NCR RealScan 7875-7000/8000 Installation Guide AIP-00342 Release B 06/03 55 of 56...
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Page 56: Aip-00342 Release B 3 Of
NCR RealScan 7875-7000/8000 Installation Guide Copyright © 2003 by NCR Corporation 06/03 AIP-00342 Release B 56 of 56...
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