Correcting Scale Problems - NCR RealScan 7875-7000 Installation Manual

NCR RealScan 7875-7000/8000 Installation Guide
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Problem Possible Cause
Error code Scale drift
5---- displays
Error code Possible scale error
4---- displays
Error code Slight vibration to scale
4---- displays when calibrating
Scale display is Top Plate is being prevented
blank from moving down.

Correcting Scale Problems

Corrective Action
Verify that nothing is on the scale. Lift
the Top Plate and verify that no objects
are under it. Push Scale Zero button. If
error code persists, have unit repaired.
Press Scale Zero button and retry. If error
code persists, have unit repaired.
Calibrate scale, being sure not to permit
any external scale movement while the
weights are on the scale.
•
Remove interference around edge of
Top Plate and checkstand.
•
Remove any foreign objects from
under the Top Plate.
06/03 AIP-00342 Release B