GeoVision V5 User Manual page 108

3. If the Windows hard disk utility still cannot fix the problem in Partition C, try rebuilding the
operating system and GV-System Software. Refer to 3.15.1 Restoring the System .
4. If the problem persists, replace a hard disk drive.
GV-Hot Swap Surveillance System V5 suffers virus attack.
GV-Hot Swap Surveillance System V5 is designed and optimized for Windows 7 platform. It
may be vulnerable to newly created worms and exploits that attack any of the underlying
operating system's previously undocumented flaws. If your GV-Hot Swap Surveillance
System V5 suffers virus attack, try rebuilding the operating system and the software. Refer to
3.14.1 Restoring the System.
GV-Hot Swap DVR/NVR V5 has video and/or audio lost.
If your GV-Hot Swap DVR/NVR V5 fails to show video, audio or both, try these steps:
1. Check the video/audio connection. Make sure one end of the D-type video/audio cable is
securely connected to the video/audio device, and the other end to the video/audio port of
the GV-Hot Swap DVR/NVR V5.
2. Make sure the video/audio device is turned on.
3. Switch the cable from the functional channel to the non-functional channel, and vice versa.
If the previously non-functional channel is now able to deliver video/audio, you should
check the video/audio device itself and its related cables.
The screen image appears distorted or jitters.
If the screen image seems to be distorted, jitter, or not to look right, try these steps:
1. Make sure the video standard in your country matches the setting in the GV-Hot Swap
Surveillance System V5. Refer to 3.14.2 Configuring the GV-Hot Swap DVR/NVR V5 for
PAL.
2. Make sure the camera and its cable are not damaged or frayed. Try to replace a camera
or camera cable to see if this fixes the problem.
How can I find more help?
1. Visit our website at
Write us at dvrsystem@geovision.com.tw
2.
100
http://www.geovision.com.tw/english/4_1.asp